I contacted Melany in the billing department with a highly concerning issue. Melany was very understanding of my problem and I felt her sympathy. She knew right away how to correct the problem and did so effectively and immediately. My …
read moreFirst time calling one share for customer support.Beth, a pleasant English as the first language person answered the phone, answered my questions very quickly, immediately provided me the information I needed, and I’m taking care of my …
read moreSylvia part of producer support is 10/10 hands down one of the most effective, efficient, and kind people I have ever had the pleasure of speaking with. I had a major problem that involved contracting and commissions and a ton of other …
read moreI had the pleasure of talking with Victoria L., and she was absolutely amazing in helping me with all my questions and needs. From start to finish, she was attentive, knowledgeable, and incredibly patient. No matter how many questions I had…
read moreI called for customer service today. I needed to learn what I will be reimbursed for, for an upcoming regular check up. The representative was Victoria. I couldn’t have asked for a better experience. (I have come to expect to be confused …
read moreWe had to take Jami to the hospital for severe pain in her abdomen. At the time we were focused on treatment rather than should we go to this hospital or not. Today, I called OneShare to give the details of our ER visit to our team member …
read moreI recently had to submit a claim to OneShare Health for an injury I sustained, and while the process took some time and involved a bit of back and forth, I’m pleased to say that they ultimately came through and covered my expenses. The …
read moreI appreciate the very professional and helpful information and explanations from Amy on the team at One Share. Paying for healthcare can be very complicated and I appreciate that she was very sympathetic and explained things clearly with …
read moreI cannot say enough about One Share. In the four years that I have been a member, there has not been one moment of regret. No matter when I called, who I spoke to, or what I needed help with, they were always patient, cordial, and …
read moreBeth was very helpful and answered all my questions, clearing up my confusion about my program and its limitations.
Hi Dianna, we are so pleased to know that you received excellent service with Beth! If you have any additional questions, please feel free to reach out. We appreciate your valuable feedback of OneShare Health!
Regards,
OneShare Health
One Share has excellent customer service, the person who helped me was very kind and had a lot of patience in understanding me since I don't speak much English. I was able to resolve my concern and be able to continue using One Share's …
read moreMy representative, April was very precise and professional with how she helped me to navigate through the process of onboarding. I actually wish that she could accompany me throughout the rest of my other appointments.
Thanks Michael …
read moreApril was very friendly and attentive to technical problem. She was extremely knowledgable about every question i had but more importantly she was able to fix my situation super quick to get me back out and selling. I wish every single …
read moreAs a sales person helping people enroll in the coverage, I wanted to be clear on how the plans work. I got great tutorial from April in broker support. I now am very conversant in how to explain the plans, how to enroll them and how to …
read more