Great customer service. I was very pleased with Sylvia!

I would rate the quality of my call today a 5. Amy was pleasant, attentive and helpful.

The service we received was good. The set up was easy

Really great help from One Share Health on my questions and how to help

I experienced friendly, professional & timely customer service. Thank-you Beth!

She worked very hard trying to take of my issues. Kind and friendly call.

Lisa

Had a question and it was answered immediately! This company is fantastic!

Tanya T was very helpful and courteous! Thank you Tanya and One Share Health!

Samantha was very professional, she make my onboarding to the company very easy.

I needed help with the application process, and April walked me through it all. It had been awhile, and since I'm 83 years old, her taking the necessary time with me was greatly appreciated!! She is a wonderful asset to One Share. My thanks…

Friendly and informative!

Professional, responsive and helpful customer service that truly cares. So glad to be back, should have never left.

Staff was very professional and yet provided personal and humane service. I appreciate that they answered quickly and were receptive and responsive. This is unlike the direction many companies are heading where they are becoming impersonal…

Very helpful staff. April answered all my questions and some.

Kenya was very helpful!! Answered all my questions, researched further to discover the issues & resolved.

Beth was very helpful and responsive.

Excellent response time and courtesy from a real person

Fantastic resource for cost sharing on medically related expenses. The company is exceptional with respect to communicating with their agents and the plan & member portal are user friendly.

I got help from a manager (so sorry about name spelling **Lashanda) she was so pleasant and helpful to get my wife and daughter an appointment with an ENT Dr. When they had previously turned me down. Thank you for your help!

My representative was well informed she supplied with me with the information needed perfectly she's an asset to your company

Johana was very patient, friendly and helpful with all my silly questions.

Quick, thorough and friendly service

Great service. Thank for your understanding regarding fraud on my accout

Love this company and the customer service is exceptional wait times are short and you get to talk to a human . Thats rare these days

Good customer support

Thanks to the rep who answered the phone, a lot of confusion was cleared. I’m also able to help my neighbor with the same issue. Providers should have to let you know when someone isn’t in network, like people who read labs and x-ray. Thank…

OneShare provided excellent coverage at a very competitive premium with low co-pays. Their "real person" customer service has always been easy and when it came time that I "aged into" Medicare they (Jennifer in billings et al) made it easy …

My issue was handled professionally and quickly!

Kenya was wonderful and very helpful!

I was so worried since my insurance lapsed that I wouldn't be able to get my current policy and rate reinstated but Melany assured me from the beginning of our conversation that she could help me! I really expected to have to re-enroll and …

Jennifer was awesome!! Very friendly, personable and most helpful!! We had a few issues with receiving each other’s emails, however Jennifer was very patient and calm as we got through it. Jennifer was truly amazing!! I felt like I had not …

She was very personable and helpful.

Dan, did a great job at answering all my questions, One Share is a great company to deal with!

Very patient, helpful, and courteous customer service

Aastha was very helpful today during my issue with medical providers. She was very patient with me.

Great job.. so helpful and kind!

Very patient

Due to unfortunate financial events, I had to cancel my account, but Jennifer was so helpful and kind in the process. Thank you!

It’s wonderful when you call customer support and you immediately get a response from a kind helpful person!

they were very easy to deal with and helpful

Need to update my billing account. They were very friendly and helpful!

Jennifer in billing was super helpful! Amy was also super helpful when it came to understanding the different plans! Great job you two.

Robin went above and beyond today with researching my call request. She is very courteous and professional.

Customer service couldn’t have been any better 🙂

Great help for the producer portal, password reset etc. received all the hand=holding I needed

Kenya was very helpful

The member support team member stayed with me until I was able to successfully use the member portal.

Very quick to reach someone to ask my question. No long phone tree – direct to someone to help. Robin M. was very friendly and assisted me with my question, taking an extra step to help.

Updated payment info. The Rep was clear and brief.

Called in to One Share for questions regarding billing. Was very impressed with the professionalism of Lori D when answering my questions, and then taking time to research what was needed to move forward.

Really appreciated her attitude and…

Beth D was great in explaining what needs to happen to submit our expenses after my daughter had emergency surgery. She was kind and helpful and thoroughly answered all my questions and concerns.

Beth was so helpful, sweet and caring!

Very nice experience. Thank you

10/14/2024 Thank you for taking care of my issue. Robin M. was so helpful making sure my papers were sent and received by the correct department.

Customer service call was Great! The lady was very patient with me while I had our new puppy and toddler in backround. We talked about beagles while waiting! If you see this I forgot your name but you were absolutely wonderful!!!

Thank you to Sylvia at OneShare Health Agent Support who was very pleasant and knowledgeable, able to answer my questions quickly and directly,

I appreciate the time and effort Aastha Maharjan from OneShare Health put into answering my questions, and I left the call feeling reassured and informed. Thank you for your excellent service!

Very helpful with my questions and directing me to the correct people I needed to speak with!

Everyone was friendly and addressed my concerns

Very friendly and helped me with everything I needed and was very fast about it

Beth was super knowledgeable, kind and helpful! I hope I get her on the phone the next time I call for help!

Everyone I spoke with at One Share is super helpful.

OneShare Health was responsive and easy to work with. Sylvia was especially helpful and positive. She is that rockstar of OneShare Health.

Samantha was very friendly and helpful. As a new agent it’s very confusing at first being appointed with so many carriers and I submitted my first application yesterday and she was great and walked me through the agent portal and how the …

Dann at Member Services was right on point with the topic I discussed with them. Took care of change we requested.

Customer service representative was very polite. Answered all my questions and took all appropriate action to resolve my issues.

Beth Gabby was pleasant, professional, and answered all my questions promptly. 5 stars

Your customer service was very easy to work with and extremely helpful.

Very kind and professional, I called needing some assistance and Sylvia was extremely helpful! Got all the information i needed in under 5 minutes.

One Share Health has always been great for my needs! The customer service representatives are very knowledgeable and so helpful.

Wonderful experience ! Tanya T was the best !

Pleasant and happy to make the experience good.

Exceptional service from Jennifer at Billing. She answered my questions and assisted me through the whole process. Thanks again Jennifer.

One Share Health is the best way to keep your family healthy! Thank you!!!

Comprehensive coverage and helpful call center.

Sylvia was fantastic! Quick to respond and resolve my issue!

I contacted Melany in the billing department with a highly concerning issue. Melany was very understanding of my problem and I felt her sympathy. She knew right away how to correct the problem and did so effectively and immediately. My …

Patiently explained how their system works and what I needed to do. Very nice person.

Good attitude,good service ,

Great customer support! Spent about an hour clarifying, explaining, and answering all of my questions including speaking with the billing company regarding services tendered.

Tonya was amazing she was very professional, patient, and most of all helpful and answered our questions. She navigated 3-way call with myself, wife and our daughter. She was amesome!

Everyone you speak to is very nice, professional and helpful.

First time calling one share for customer support.Beth, a pleasant English as the first language person answered the phone, answered my questions very quickly, immediately provided me the information I needed, and I’m taking care of my …

Fast,courteous customer service. Issue solved quickly and easily. Thank you, Jennifer.

Sylvia part of producer support is 10/10 hands down one of the most effective, efficient, and kind people I have ever had the pleasure of speaking with. I had a major problem that involved contracting and commissions and a ton of other …

I had the pleasure of talking with Victoria L., and she was absolutely amazing in helping me with all my questions and needs. From start to finish, she was attentive, knowledgeable, and incredibly patient. No matter how many questions I had…

Been a catastrophic plan member just over 2 years and just had an ER visit. So grateful I have the support of the community to help get this bill paid. andolyn was super helpful with the process too!

We have loved using oneshare for our insurance needs. They are helpful and easy to use!

I called for customer service today. I needed to learn what I will be reimbursed for, for an upcoming regular check up. The representative was Victoria. I couldn’t have asked for a better experience. (I have come to expect to be confused …

We had to take Jami to the hospital for severe pain in her abdomen. At the time we were focused on treatment rather than should we go to this hospital or not. Today, I called OneShare to give the details of our ER visit to our team member …

I had questions about my coverage for mammograms. I spoke with Amy S and she with was very helpful! She answered other questions for future appts I may need also.

Melany was super helpful, answered my questions and processed my request very well. Thanks you.

Victoria was a great customer service agent who spent time with me finding the answers to my questions. She was friendly, helpful, and efficient. Thank you Victoria!

They were very helpful and kind!

Customer service was amazing, helpful and kind. A friendly voice and personality helping me navigate my questions was so refreshing!

The young lady that helped me today is SO great!

Probably one of the BEST customer service experience ever.

It is my first time using One Share so I called to ensure everything was OK before going to my appointment. My benefits were gone over and I was reminded of my office visit fee. The call was quick and the customer service was great!

Beth was very kind and helpful, and listened thoroughly!

I recently had to submit a claim to OneShare Health for an injury I sustained, and while the process took some time and involved a bit of back and forth, I’m pleased to say that they ultimately came through and covered my expenses. The …

Their billing department has been very helpful. Their phones need an upgrade, but otherwise they're all around great.

Great customer service!