Nurse Jackie, Mary Le and Dr. Battula were very caring and patient during our visit. I have been to this location often and they have always been so efficient and helpful.

When I started showing signs of Covid, my BF and I started calling emergency rooms. They were all full and had no one that was available to test. One told me to call trusted ER and I am so grateful! We were treated with kindness and …

The staff was just amazing while we were there and never left any questions unanswered

From the moment walking in everyone was helpful and knowledgeable.

I went to Trusted ER Valley Ranch when I came down with Covid-19. I was diagnosed positive for Covid-19 in less than half an hour. Dr. Balla, Nurse Wanda, Steve, Rad Tech, the facility administrator, Yazmin and Mary in registration all …

Staff were very polite and attentive. Quick service. Friendly staff, clean facility, snacks and drinks available. Great experience!

I had to bring my daughter because she wasn’t feeling very well. When your one year old has Covid 19 symptoms, it’s the scariest feeling ever. They made us feel at home and were very calming and patient even while she was screaming to the …

I have NEVER had an ER experience like this one. I literally felt like I was walking into my grandmas home. They had an endless supply of snacks and drinks available. Not only was it a beautiful, clean building but it also was decorated so …

Wanda, JT, Brenda & Dr Battula were AMAZING! No wait & we were given the very best care. They listened, reached out to my primary doc & explained everything to us. So grateful to have them near us.

The entire staff was very accommodating and pleasant. Had me in and out in no time. Thank you for taking care of me. Everyone was so nice from the front desk, nurses and doctor I felt well taken care of!

The doctor and nurses made me feel welcome and they listened to me. They just made me feel better by listening to me. You never know what a person is going through and all they did was listen. My care team was Dr. Worsham and he was great…

Took my 6 yr old girl with fractured arm. Kelly Ann and other Nurse took wonderful care. Highly recommended!!

Quick and friendly service with a high level of professionalism. Top notch!

As soon as I walked in I was waited on immediately and the wait to do all my tests was very short. The doctor was in to talk and advise me about what needed to happen. Then they found a list of specialists and arranged for me to get the …

Awesome staff! Great clean and friendly facility. Would highly recommend.

Dr. Blake and his staff are incredible. I had to get tested today. The small 4-6 person team pulls theirs roles flawlessly like a unit. I’ve never seen better genuine compassion during such chaos. 10/10 recommend for all emergency needs. …

Such an amazing experience! From the minute I walked in the door everyone was friendly and genuinely caring. The doctor listened and answered all my questions without rushing, the nurses and radiologist made sure I was feeling okay and were…

Compassionate and knowledgeable staff plus minimal wait time.

Yes customer service and genuine care were obvious

Just left Trusted ER and was greeted by Shylah. Her personality was infectious and beyond the BEST customer service I have EVER received. She made me laugh and almost forget I was at an ER.

Nurse Alvin, Rad Tech Francis and Dr. Potla were …

Jonathan & Steve took excellent care of me during my visit.

They took care of my mom’s broken finger really timely and well!

Wonderful experience!! From checking in with Ms Mary, to the care I received from Wanda, Le, and Dr O’Hearn.. the whole thing was great! Fast, friendly service!!

Professionalism

Caring staff

Strived to accommodate

Amazing Service and fast. Treated me very friendly and did All kinds of tests. They followed up with me after. Coppell location was amazing. I have been at Coppell ER like 5 times with Emergency issues for my girls

I have been to several hospitals and stand alone ERs. But I have never had a better experience than the one I had at Trusted ER in Coppell. It was an entirely different experience, all their staff were amazing, the ammenities and the rooms …

Yes loved everyone on the staff! Highly recommend! The place is clean and bright and feels like home. They literally provide you with everything you could possibly need for you and anyone with you. Including comfortable chairs in your …

Trusted ER Coppell was the best free standing ER I have ever been to. I had to take my father in for X-rays due to a fall which had his wrist swollen. The staff that evening made my dad feel welcomed and took great care of him. The medical …

This place is amazing! Staff is kind, welcoming and prompt. I would highly recommend Trusted ER Coppell. I’ve had my share of sickness and injuries in the last three years and they’re always there for me!

If you are ill and need a place to get the best quality care, Trusted ER Valley Ranch is it! I was sick last week with COVID symptoms and was taken care of by the best physician and nurse. Dr Potla and Brin RN were fabulous! They were kind…

Very friendly staff all around. Would recommend.

My experience with Trusted ER was great i was well treated and loved i felt at home , the doctor was awesome and the nurses too . I went in worried and confused about my health but i came out much better and satisfied. Many thanks to the …

So I walk in needing a COVID test stat! Ruben & Alondra don’t sell the most expensive option but instead the most rational one. Being in need and not of sound mind I pick the 80% test. I got the test from Ruby...scariest 15 min wait ever...…

I felt so terrible when I went in and I came out feeling way better than before. The nurses and doctors were very attentive to my needs and I felt time they were truly listening to me. They ran some tests and gave me a diagnosis and …

I love this place they took real good care of me. Brin was so cool and helpful so was everyone els. If I could give this place 10 starts I would. Thanks once again.

I love love the place .I been there so many times. doctor's and staff's are very friendly.

Great team! I was treated for Pnemonia recently. Thanks for your care

I went in today and from the second I walked in they were extremely nice and hospitable. Mary, the registrar helped me with parts of my new patient paperwork that I didn’t quite understand and fully explained my discharge paperwork. My rad…

On two separate occasions they provided me with immediate care. The experience was flawless. I am new to Dallas and I didn’t know where to go or who to see and am very fortunate to have been so close to this ER. They treated me, looked …

Absolutely incredible service! Made a difficult experience so much easier to go through. HUGEEEE thank you to Kylah Carter at the front desk! She’s beyond incredible and truly is a gift from God

THIS is what medical care should look like! Patience and kindness from all staff, when you're feeling anxious, goes so far to start the healing!

Great work! Everything was closed except Trusted ER and the hospital. Was worried until I saw how great a job Trusted ER was able to do. Professional and reasonable.!

This is the BEST place to go. They are so helpful. They really listen and they even called me a couple of days later. Just to make sure I was doing better. If you need medical attention this is the place to go..

Quick, professional with a personal touch.

I was so anxious about coming to an ER for COVID testing but I was greeted with the kindest soul Mary. She was so nice! Wanda and Lee were so helpful and answered all my questions. Dr. Potla was great! He listened to all my concerns. I even…

This is a wonderful place, friendly enviroment, the nurses and the Doctors made me feel very good about the treatment I was getting.

AMAZING service! Everyone was so patient and kind. My 6 year old said he wants to go back all the time now. We will definitely be using Trusted ER- Texoma for all of our emergency needs!

Tried two other urgent care facilities but they were at capacity. Went in for a broken and bloody toe. I was very scared and stressed as i had never broken anything before and didn't know what to do. My nurse, doctor and x ray technician …

Staff were very friendly! Oscar was very personable and had bedside manner!

Such an amazing experience! Everyone is so friendly, helpful and makes you feel comfortable. Hopefully I don’t need to return, but if I do I’ll know I’m in good hands!

They were very caring and to took of us with hardly any wait time. They all took time to listen to my husband. From the moment we walked in until we left we were well taken care of. We highly recommend them!

Every staff member exceeded every expectation anyone could imagine! Thank you so much! I received my cookies as well!

Amazing experience in times like this.

Amazing experience in times like this.

Went to the pediatric urgent care as a 19 year old, they take up to ages to 21. AMAZING staff! I felt so comfortable there. Will be going back until I age out!

All staff is very friendly and doctor is very good!

Very friendly staff and service is fast.. loved the way they responded

I will never go to a hospital ER ever again. I didn't believe great healthcare actually existed until I came here. I had from the urgent care down the street and I googled this on a whim, best decision ever! Most people talk about their ER …

Friendly staff, comfortable surroundings, excellent and thorough medical care. Amazing place!!

Thank you so much for taking care of me today. Very friendly staff. Prompt service and care. Dr. Darwish was great!

Amazing!!! Best ER ive ever been to !!!! Clean , fast , and you get snacks and friendly service. Not to mention the doctor listened and was patient. Ran test( positive for the flu type A) got my prescriptions and was out in no time !!!

Never been to this place before immediately they were very nice very understanding to my situation patient this place is for stars Plus the nurses are absolutely wonderful the doctor young was very nice the emission lady was extremely nice …

Went there today, was very impressed unfortunately I do have the flu but my experience here was amazing ! They gave me a blanket and a backpack of goodies! The team there was amazing and hands on and my doctor was awesome and fast

I loved the fact I was in and out. Great service from the front office to the staff and Dr. The Dr was wonderful and took the time to explain everything to me.

Everyone is so friendly and so helpful at this location. They got me in and out very quickly and I was able to get back on with my Christmas Eve!! Thank you so much to all the staff that was there today and that helped! Dr. Jeffrey Gusky …

I’ve to plenty of different kinds of urgent care and this was by far my best experience. When I got ready to leave I was given a goody bag with a blanket, hoodie, t-shirt, cocoa mug with cocoa, and a smaller goody bag. The staff was also …

I received immediate care. Doctor and staff were very friendly.

Best experienced in my life. The staff from the front desk to the nurse and physician are 5 stars. No wait I was treated with great care. Trusted ER Valley Ranch . Took great care of me .. And my wife and our 2 year old was waiting out …

I took my daughter here after 9pm and they saw her in less than 5 minutes. Very friendly and professional

Extremely friendly staff, and minimal wait time.

I had a freak accident Sunday night which resulted in a laceration on the top of my head. It wouldn't stop bleeding so I went to Trusted ER in Valley Ranch to get it checked out. The staff was amazing!! The receptionist, technician, nurse, …

I have been to plenty of ERs but none have ever cared for me and listened to me like the nurses and doctors at this ER. If need be, I’d return and I’d recommend others to go there as well. They know how to treat you as a patient who is a …

I was seen by Dr. Young this week and she was AMAZING! She made me feel very comfortable in the ER. To make the experience even better, I received a call from Dr. Leaton 2 days later to check up and see how I was doing. I would highly …

I love love live this ER! I’m new to the area and was kind of skeptical. But they are so nice and caring. Everything is so clean and nicely set up! Also they are very fast! I would definitely recommend!

Triusted ER – Valley Ranch is a great emergency room! All of the Trusted ER and Trusted Medical Centers follow the same incredible standards for treating their patients. They have X-Ray, CT, and Ultrasound available, are open 24/7, and take…

Exceptional Doctors, Nurses, Techs & staff. A++++ facility with everything you can possibly need. Everyone was very friendly.

Thank you, Trusted ER! Everyone was so kind and patient! My 5 yo needed an IV, and the AMAZING nurse got it in on the first try. 🙌🙌 By the end of it all, she didnt want to leave! Thank you for making what could have been a traumatic …

Amazing quality of care given. The staff here covered every aspect of my care 3 fold, double and triple checking to make sure my issue was not something more serious. I was admitted and in an emergency bed within 45 seconds of walking …

By far the most professional, friendly, caring staff I’ve ever encountered in an emergency medical care setting.

Thank you for taking such good care of my mom when she came in on Saturday. Mom is visiting from Lebanon and fell on her knee. The quick service, the professionalism, and the generosity of this ER are unique. Thank you so much Aparna Bohil.

Prompt, efficient service from personable, skilled professionals. First-rate facility near SMU. Nice touch with the swag bag. Highly recommend!

This is probably the best ER/Doctor visit I have ever had, everyone there was super friendly and helpful and I was in and out extremely fast. Plus they give you free snacks and drinks while you wait and an awesome get well soon bag full of …

This ER is like nothing I’ve ever experienced, as a patient and, as a doctor! As soon as you walk in, you can feel the comfort. The waiting room is like a cozy living room, nicer than any lounge I’ve ever seen. The staff is friendly and …

A warm and welcoming environment with doctors and nurses that will immediately care for you with the best of the best equipment and knowledge.

Great place with friendly staff. Quick and easy visit.

Best urgent care center ever! They took such good care of our son who is a student at SMU. From the friendliest receptionist to the nurses and the doctor, their care and attention was exceptional. It gives this Momma such peace of mind to …

I would definitely recommend!! Great service and friendly staff. I had a great experience here, besides the fact that I was really sick. They treated me like I was at home. Very personable. I will definitely come back!

7 stitches done in 45 minutes, can’t beat that!

We were very impressed with Trusted ER! My son had an infected injury on his hand. We were greeted at the door, the facilities are top-notch, and he was seen immediately. Not only are the facilities nice, they have a lab and x-ray …

I took my daughter to Trusted ER for an infected bug bite on Sunday afternoon. The entire staff was so nice and professional and made my daughter feel very comfortable. We were in and out very quickly and didn’t have to wait long at all to …

See my post!

This was the best experience I have had at a medical facility! I went in with kidney stones which is not fun. They were were quick to do my cat scan and make a plan to give me relief. They also were very helpful with my son who was stuck …

I cannot say enough great things about Trusted ER. I ended up being admitted for a night last week for observation. The entire staff was so kind and professional and took the very best care of me. Thank you, Trusted ER, for getting me …

I am a RN and recently i had to take my daughter to Trusted ER 2 times one week. With my background as an RN, i am very particular about certain things and where i take my family for advanced care. They were very kind, thorough, attentive …

Wonderful experience start to finish!

The staff and doctor were so kind, helpful and efficient. Everyone did everything they could to make sure I was taken care of and comfortable. I will definitely visit Trusted ER again!

Trusted ER has far exceeded my expectations. We were taken back to be seen immediately, and the exam was thorough and informative. The staff was so very kind and put my 4 year old daughter right at ease. The facility is above and beyond any…

I highly recommend Trusted ER to anyone! The staff were very friendly and knowledgeable. A great experience!

This is an exceptional concierge ER/clinic. We took my son to TrustedER this weekend. The staff was wonderful with my children.

Thank you Trusted ER for taking such wonderful care of my daughter! From the welcoming front desk to the nurses and doctors this was hands down the best ER/urgent care experience I’ve had. They had us in the back before I could finish with …

Talk about top of the line experience! From the moment I stepped into the door, I was greeted by friendly people who treated me right away. The waiting room when you first arrive has just about every snack and drink you can possibly imagine…