From 169 reviews
Sandy Silverlieb
Sandy Silverlieb

Nurse Jackie, Mary Le and Dr. Battula were very caring and patient during our visit. I have been to this location often and they have always been so efficient and helpful.

via Google
Stephanie Djaballah
Stephanie Djaballah

When I started showing signs of Covid, my BF and I started calling emergency rooms. They were all full and had no one that was available to test. One told me to call trusted ER and I am so grateful! We were treated with kindness and …

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via Google
Bill Domanski
Bill Domanski

The staff was just amazing while we were there and never left any questions unanswered

via Google
Luis Aguirre
Luis Aguirre

From the moment walking in everyone was helpful and knowledgeable.

via Google
F Ouwa Garteh
F Ouwa Garteh

I went to Trusted ER Valley Ranch when I came down with Covid-19. I was diagnosed positive for Covid-19 in less than half an hour. Dr. Balla, Nurse Wanda, Steve, Rad Tech, the facility administrator, Yazmin and Mary in registration all …

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via Google
monica aguirre
monica aguirre

Staff were very polite and attentive. Quick service. Friendly staff, clean facility, snacks and drinks available. Great experience!

via Google
Charnique Robinson
Charnique Robinson

I had to bring my daughter because she wasn’t feeling very well. When your one year old has Covid 19 symptoms, it’s the scariest feeling ever. They made us feel at home and were very calming and patient even while she was screaming to the …

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via Google
Brooke Knoll
Brooke Knoll

I have NEVER had an ER experience like this one. I literally felt like I was walking into my grandmas home. They had an endless supply of snacks and drinks available. Not only was it a beautiful, clean building but it also was decorated so …

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via Facebook
Kristen McFadin
Kristen McFadin

Wanda, JT, Brenda & Dr Battula were AMAZING! No wait & we were given the very best care. They listened, reached out to my primary doc & explained everything to us. So grateful to have them near us.

via Google
Julie Trieu
Julie Trieu

The entire staff was very accommodating and pleasant. Had me in and out in no time. Thank you for taking care of me. Everyone was so nice from the front desk, nurses and doctor I felt well taken care of!

via Google
Karen Yvette
Karen Yvette

The doctor and nurses made me feel welcome and they listened to me. They just made me feel better by listening to me. You never know what a person is going through and all they did was listen. My care team was Dr. Worsham and he was great…

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via Facebook
Rahul Homkar
Rahul Homkar

Took my 6 yr old girl with fractured arm. Kelly Ann and other Nurse took wonderful care. Highly recommended!!

via Google
Mark A. Metdker
Mark A. Metdker

Quick and friendly service with a high level of professionalism. Top notch!

via Facebook
Harry Boldin
Harry Boldin

As soon as I walked in I was waited on immediately and the wait to do all my tests was very short. The doctor was in to talk and advise me about what needed to happen. Then they found a list of specialists and arranged for me to get the …

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via Google
Ross Payne
Ross Payne

Awesome staff! Great clean and friendly facility. Would highly recommend.

via Google
Phillip Daniel
Phillip Daniel

Dr. Blake and his staff are incredible. I had to get tested today. The small 4-6 person team pulls theirs roles flawlessly like a unit. I’ve never seen better genuine compassion during such chaos. 10/10 recommend for all emergency needs. …

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via Facebook
Kym Crosby
Kym Crosby

Such an amazing experience! From the minute I walked in the door everyone was friendly and genuinely caring. The doctor listened and answered all my questions without rushing, the nurses and radiologist made sure I was feeling okay and were…

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via Google
Jana Britton
Jana Britton

Compassionate and knowledgeable staff plus minimal wait time.

via Facebook
Tyra Reeves
Tyra Reeves

Yes customer service and genuine care were obvious

via Facebook
T Johnson
T Johnson

Just left Trusted ER and was greeted by Shylah. Her personality was infectious and beyond the BEST customer service I have EVER received. She made me laugh and almost forget I was at an ER.

Nurse Alvin, Rad Tech Francis and Dr. Potla were …

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via Google
Mary Munoz Sanchez
Mary Munoz Sanchez

Jonathan & Steve took excellent care of me during my visit.

via Google
Jie Zhao
Jie Zhao

They took care of my mom’s broken finger really timely and well!

via Facebook
Shylah McKay
Shylah McKay

Wonderful experience!! From checking in with Ms Mary, to the care I received from Wanda, Le, and Dr O’Hearn.. the whole thing was great! Fast, friendly service!!

via Google
Ralph Sanders
Ralph Sanders

Professionalism

Caring staff

Strived to accommodate

via Google
Viviana Vallarino
Viviana Vallarino

Amazing Service and fast. Treated me very friendly and did All kinds of tests. They followed up with me after. Coppell location was amazing. I have been at Coppell ER like 5 times with Emergency issues for my girls

via Facebook
Do Det
Do Det

I have been to several hospitals and stand alone ERs. But I have never had a better experience than the one I had at Trusted ER in Coppell. It was an entirely different experience, all their staff were amazing, the ammenities and the rooms …

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via Facebook
Julie Peterson Hinrichs
Julie Peterson Hinrichs

Yes loved everyone on the staff! Highly recommend! The place is clean and bright and feels like home. They literally provide you with everything you could possibly need for you and anyone with you. Including comfortable chairs in your …

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via Facebook
Cassandra K Jenkins
Cassandra K Jenkins

Trusted ER Coppell was the best free standing ER I have ever been to. I had to take my father in for X-rays due to a fall which had his wrist swollen. The staff that evening made my dad feel welcomed and took great care of him. The medical …

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Response from business owner

It is our honor and pleasure to provide care and an exceptional experience to you both. Thank you for the kind words. Wishing your father a speedy recovery.🙏❤️💙

via Facebook
Steph McReynolds
Steph McReynolds

This place is amazing! Staff is kind, welcoming and prompt. I would highly recommend Trusted ER Coppell. I’ve had my share of sickness and injuries in the last three years and they’re always there for me!

via Facebook
Kelly Ann Hoselton
Kelly Ann Hoselton

If you are ill and need a place to get the best quality care, Trusted ER Valley Ranch is it! I was sick last week with COVID symptoms and was taken care of by the best physician and nurse. Dr Potla and Brin RN were fabulous! They were kind…

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via Google
J. Crocker
J. Crocker

Very friendly staff all around. Would recommend.

via Google
Rita Onyeakazi
Rita Onyeakazi

My experience with Trusted ER was great i was well treated and loved i felt at home , the doctor was awesome and the nurses too . I went in worried and confused about my health but i came out much better and satisfied. Many thanks to the …

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via Google
Lacey Baldwin Sherman
Lacey Baldwin Sherman

So I walk in needing a COVID test stat! Ruben & Alondra don’t sell the most expensive option but instead the most rational one. Being in need and not of sound mind I pick the 80% test. I got the test from Ruby...scariest 15 min wait ever...…

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Response from business owner

Hi Lacey, we're so glad we were able to provide testing and an examination by a doctor when you needed it. Feel better soon!

via Facebook
Erika J
Erika J

I felt so terrible when I went in and I came out feeling way better than before. The nurses and doctors were very attentive to my needs and I felt time they were truly listening to me. They ran some tests and gave me a diagnosis and …

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via Google
Mrs Proctor
Mrs Proctor

I love this place they took real good care of me. Brin was so cool and helpful so was everyone els. If I could give this place 10 starts I would. Thanks once again.

via Google
Kaur Kuldeep
Kaur Kuldeep

I love love the place .I been there so many times. doctor's and staff's are very friendly.

via Facebook
Nate Corbell
Nate Corbell

Great team! I was treated for Pnemonia recently. Thanks for your care

via Facebook
Mia Day
Mia Day

I went in today and from the second I walked in they were extremely nice and hospitable. Mary, the registrar helped me with parts of my new patient paperwork that I didn’t quite understand and fully explained my discharge paperwork. My rad…

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via Google
Dave Cantwell
Dave Cantwell

On two separate occasions they provided me with immediate care. The experience was flawless. I am new to Dallas and I didn’t know where to go or who to see and am very fortunate to have been so close to this ER. They treated me, looked …

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via Google
Regan Allen
Regan Allen

Absolutely incredible service! Made a difficult experience so much easier to go through. HUGEEEE thank you to Kylah Carter at the front desk! She’s beyond incredible and truly is a gift from God

via Facebook
Melissa Hackett
Melissa Hackett

THIS is what medical care should look like! Patience and kindness from all staff, when you're feeling anxious, goes so far to start the healing!

via Facebook
Matthew Phillips
Matthew Phillips

Great work! Everything was closed except Trusted ER and the hospital. Was worried until I saw how great a job Trusted ER was able to do. Professional and reasonable.!

via Google
Alanaque Rodriguez
Alanaque Rodriguez

This is the BEST place to go. They are so helpful. They really listen and they even called me a couple of days later. Just to make sure I was doing better. If you need medical attention this is the place to go..

via Google
Don Larsen
Don Larsen

Quick, professional with a personal touch.

via Facebook
Alexandra Cuestas
Alexandra Cuestas

I was so anxious about coming to an ER for COVID testing but I was greeted with the kindest soul Mary. She was so nice! Wanda and Lee were so helpful and answered all my questions. Dr. Potla was great! He listened to all my concerns. I even…

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via Google
Derek LaCaze
Derek LaCaze

This is a wonderful place, friendly enviroment, the nurses and the Doctors made me feel very good about the treatment I was getting.

via Google
Emily Meek
Emily Meek

AMAZING service! Everyone was so patient and kind. My 6 year old said he wants to go back all the time now. We will definitely be using Trusted ER- Texoma for all of our emergency needs!

via Facebook
Lisa De La Torre
Lisa De La Torre

Tried two other urgent care facilities but they were at capacity. Went in for a broken and bloody toe. I was very scared and stressed as i had never broken anything before and didn't know what to do. My nurse, doctor and x ray technician …

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via Google
Gabrielle Danh
Gabrielle Danh

Staff were very friendly! Oscar was very personable and had bedside manner!

via Google
Amy Alvarez
Amy Alvarez

Such an amazing experience! Everyone is so friendly, helpful and makes you feel comfortable. Hopefully I don’t need to return, but if I do I’ll know I’m in good hands!

via Google
Kathleen Richardson
Kathleen Richardson

They were very caring and to took of us with hardly any wait time. They all took time to listen to my husband. From the moment we walked in until we left we were well taken care of. We highly recommend them!

via Google
Hanson Moore
Hanson Moore

Every staff member exceeded every expectation anyone could imagine! Thank you so much! I received my cookies as well!

Response from business owner

Thank you so much Hanson for the kind review. We are so happy we could be here to take care of you.

via Facebook
Oyinye Ejindu
Oyinye Ejindu

Amazing experience in times like this.

via Google
Oyinye Ejindu
Oyinye Ejindu

Amazing experience in times like this.

via Google
Alex DeMasters
Alex DeMasters

Went to the pediatric urgent care as a 19 year old, they take up to ages to 21. AMAZING staff! I felt so comfortable there. Will be going back until I age out!

via Google
Anna Ojeda
Anna Ojeda

All staff is very friendly and doctor is very good!

via Google
Sindhoora Battu
Sindhoora Battu

Very friendly staff and service is fast.. loved the way they responded

via Google
K Rodriguez
K Rodriguez

I will never go to a hospital ER ever again. I didn't believe great healthcare actually existed until I came here. I had from the urgent care down the street and I googled this on a whim, best decision ever! Most people talk about their ER …

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via Google
Shannon Wiley
Shannon Wiley

Friendly staff, comfortable surroundings, excellent and thorough medical care. Amazing place!!

Response from business owner

Thanks Shannon, we are glad you had a great experience.

via Facebook
Sheila Gilbert
Sheila Gilbert

Thank you so much for taking care of me today. Very friendly staff. Prompt service and care. Dr. Darwish was great!

via Google
Ashley Packett
Ashley Packett

Amazing!!! Best ER ive ever been to !!!! Clean , fast , and you get snacks and friendly service. Not to mention the doctor listened and was patient. Ran test( positive for the flu type A) got my prescriptions and was out in no time !!!

via Google
Audrey Parker
Audrey Parker

Never been to this place before immediately they were very nice very understanding to my situation patient this place is for stars Plus the nurses are absolutely wonderful the doctor young was very nice the emission lady was extremely nice …

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via Google
Allison Shaw
Allison Shaw

Went there today, was very impressed unfortunately I do have the flu but my experience here was amazing ! They gave me a blanket and a backpack of goodies! The team there was amazing and hands on and my doctor was awesome and fast

via Google
trg75
trg75

I loved the fact I was in and out. Great service from the front office to the staff and Dr. The Dr was wonderful and took the time to explain everything to me.

via Google
Crys Ezell
Crys Ezell

Everyone is so friendly and so helpful at this location. They got me in and out very quickly and I was able to get back on with my Christmas Eve!! Thank you so much to all the staff that was there today and that helped! Dr. Jeffrey Gusky …

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via Google
Kyrahlyn O’Day
Kyrahlyn O’Day

I’ve to plenty of different kinds of urgent care and this was by far my best experience. When I got ready to leave I was given a goody bag with a blanket, hoodie, t-shirt, cocoa mug with cocoa, and a smaller goody bag. The staff was also …

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via Google
Tara Camarillo
Tara Camarillo

I received immediate care. Doctor and staff were very friendly.

via Google
Alexander Duncan
Alexander Duncan

Best experienced in my life. The staff from the front desk to the nurse and physician are 5 stars. No wait I was treated with great care. Trusted ER Valley Ranch . Took great care of me .. And my wife and our 2 year old was waiting out …

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via Google
Paul Johnson
Paul Johnson

I took my daughter here after 9pm and they saw her in less than 5 minutes. Very friendly and professional

via Google
Angela Rico
Angela Rico

Extremely friendly staff, and minimal wait time.

via Google
Ruthie Carter
Ruthie Carter

I had a freak accident Sunday night which resulted in a laceration on the top of my head. It wouldn't stop bleeding so I went to Trusted ER in Valley Ranch to get it checked out. The staff was amazing!! The receptionist, technician, nurse, …

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via Google
Ashlin Partin
Ashlin Partin

I have been to plenty of ERs but none have ever cared for me and listened to me like the nurses and doctors at this ER. If need be, I’d return and I’d recommend others to go there as well. They know how to treat you as a patient who is a …

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via Google
Emmanuel Rodriguez
Emmanuel Rodriguez

I was seen by Dr. Young this week and she was AMAZING! She made me feel very comfortable in the ER. To make the experience even better, I received a call from Dr. Leaton 2 days later to check up and see how I was doing. I would highly …

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via Google
Jerrica Hall
Jerrica Hall

I love love live this ER! I’m new to the area and was kind of skeptical. But they are so nice and caring. Everything is so clean and nicely set up! Also they are very fast! I would definitely recommend!

via Google
Alleigh Tarrant
Alleigh Tarrant

Triusted ER – Valley Ranch is a great emergency room! All of the Trusted ER and Trusted Medical Centers follow the same incredible standards for treating their patients. They have X-Ray, CT, and Ultrasound available, are open 24/7, and take…

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via Google
Kristen Giglio Whisenant
Kristen Giglio Whisenant

Exceptional Doctors, Nurses, Techs & staff. A++++ facility with everything you can possibly need. Everyone was very friendly.

Response from business owner

Thank you so much Kristen for your kind words! We are glad that you had a great experience at our facility. Take care!

via Facebook
Rachel Streckert Funderburg
Rachel Streckert Funderburg

Thank you, Trusted ER! Everyone was so kind and patient! My 5 yo needed an IV, and the AMAZING nurse got it in on the first try. 🙌🙌 By the end of it all, she didnt want to leave! Thank you for making what could have been a traumatic …

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via Facebook
Jonathan Foley
Jonathan Foley

Amazing quality of care given. The staff here covered every aspect of my care 3 fold, double and triple checking to make sure my issue was not something more serious. I was admitted and in an emergency bed within 45 seconds of walking …

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via Facebook
Katrina Maiman Hill
Katrina Maiman Hill

By far the most professional, friendly, caring staff I’ve ever encountered in an emergency medical care setting.

via Facebook
Jose Sacre
Jose Sacre

Thank you for taking such good care of my mom when she came in on Saturday. Mom is visiting from Lebanon and fell on her knee. The quick service, the professionalism, and the generosity of this ER are unique. Thank you so much Aparna Bohil.

via Facebook
Nathan Kovalchik
Nathan Kovalchik

Prompt, efficient service from personable, skilled professionals. First-rate facility near SMU. Nice touch with the swag bag. Highly recommend!

via Facebook
Taylor Pearson
Taylor Pearson

This is probably the best ER/Doctor visit I have ever had, everyone there was super friendly and helpful and I was in and out extremely fast. Plus they give you free snacks and drinks while you wait and an awesome get well soon bag full of …

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via Facebook
Jennyfer Faridy Cocco
Jennyfer Faridy Cocco

This ER is like nothing I’ve ever experienced, as a patient and, as a doctor! As soon as you walk in, you can feel the comfort. The waiting room is like a cozy living room, nicer than any lounge I’ve ever seen. The staff is friendly and …

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via Facebook
Kayla Kiser Myers
Kayla Kiser Myers

A warm and welcoming environment with doctors and nurses that will immediately care for you with the best of the best equipment and knowledge.

via Facebook
Brock Blair
Brock Blair

Great place with friendly staff. Quick and easy visit.

via Facebook
Tina Hobble Young
Tina Hobble Young

Best urgent care center ever! They took such good care of our son who is a student at SMU. From the friendliest receptionist to the nurses and the doctor, their care and attention was exceptional. It gives this Momma such peace of mind to …

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via Facebook
Sarah Voss
Sarah Voss

I would definitely recommend!! Great service and friendly staff. I had a great experience here, besides the fact that I was really sick. They treated me like I was at home. Very personable. I will definitely come back!

via Facebook
John Hallman
John Hallman

7 stitches done in 45 minutes, can’t beat that!

via Facebook
Meredith Zevallos
Meredith Zevallos

We were very impressed with Trusted ER! My son had an infected injury on his hand. We were greeted at the door, the facilities are top-notch, and he was seen immediately. Not only are the facilities nice, they have a lab and x-ray …

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via Facebook
Jennifer McMordie Tipton
Jennifer McMordie Tipton

I took my daughter to Trusted ER for an infected bug bite on Sunday afternoon. The entire staff was so nice and professional and made my daughter feel very comfortable. We were in and out very quickly and didn’t have to wait long at all to …

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via Facebook
Matt Robinson
Matt Robinson

See my post!

via Facebook
Michelle Fadda
Michelle Fadda

This was the best experience I have had at a medical facility! I went in with kidney stones which is not fun. They were were quick to do my cat scan and make a plan to give me relief. They also were very helpful with my son who was stuck …

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via Facebook
Kelley Rule Rather
Kelley Rule Rather

I cannot say enough great things about Trusted ER. I ended up being admitted for a night last week for observation. The entire staff was so kind and professional and took the very best care of me. Thank you, Trusted ER, for getting me …

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via Facebook
Ashley Hambleton Clyce
Ashley Hambleton Clyce

I am a RN and recently i had to take my daughter to Trusted ER 2 times one week. With my background as an RN, i am very particular about certain things and where i take my family for advanced care. They were very kind, thorough, attentive …

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Response from business owner

Thank you for the wonderful review Ashley! We just adore Dr. Bohil and our amazing staff! Glad we got your daughter back on the road to recovery.

via Facebook
Joy Rumsey
Joy Rumsey

Wonderful experience start to finish!

The staff and doctor were so kind, helpful and efficient. Everyone did everything they could to make sure I was taken care of and comfortable. I will definitely visit Trusted ER again!

Response from business owner

Thanks for the wonderful review! We are so glad we could get you back on to the road to recovery!!

via Facebook
Elizabeth Lorimer
Elizabeth Lorimer

Trusted ER has far exceeded my expectations. We were taken back to be seen immediately, and the exam was thorough and informative. The staff was so very kind and put my 4 year old daughter right at ease. The facility is above and beyond any…

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Response from business owner

Thanks for the wonderful review! We are so glad we could get you back on to the road to recovery!!

via Facebook
Carolyn Holmes Taylor
Carolyn Holmes Taylor

I highly recommend Trusted ER to anyone! The staff were very friendly and knowledgeable. A great experience!

Response from business owner

Thanks for the wonderful review, Carolyn!! Happy Monday :)

via Facebook
Amy Huey
Amy Huey

This is an exceptional concierge ER/clinic. We took my son to TrustedER this weekend. The staff was wonderful with my children.

Response from business owner

Hi Amy!

Thank you for the wonderful review. We are hoping your loved one is feeling better and that his foot on the road to recovery! We appreciate you coming to the Trusted ER for treatment!

via Facebook
Jenny Vahrenkamp
Jenny Vahrenkamp

Thank you Trusted ER for taking such wonderful care of my daughter! From the welcoming front desk to the nurses and doctors this was hands down the best ER/urgent care experience I’ve had. They had us in the back before I could finish with …

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via Facebook
Amy Yarbrough Unger
Amy Yarbrough Unger

Talk about top of the line experience! From the moment I stepped into the door, I was greeted by friendly people who treated me right away. The waiting room when you first arrive has just about every snack and drink you can possibly imagine…

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Response from business owner

Thanks for the wonderful review! We are so glad we could get you back on to the road to recovery!!

via Facebook