From 197 reviews
Ngabo T. Rukotana
Ngabo T. Rukotana

I am out of words for the second time,this is the place to go and get more than what you wanted,they are the best,from the customer service to the doctors,they are superbe

via Facebook
Tasha Denise Fuselier Shed
Tasha Denise Fuselier Shed

Mrs. Mary at the front was very nice and inviting. She got me in quickly and I was greeted by Brin and Yaz who were also very nice. Dr. Elder was very informative and helpful. I would go back if I need to see a doctor.

via Google
Ashley Weiland
Ashley Weiland

I came here in intense pain and was very very scared. The staff, Dr. Potla, Liz, May, and especially Julie, were incredible in helping to keep me calm while they took care of me. I felt like I was a member of their family! They were so …

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via Google
Maria Lopez
Maria Lopez

Very good staff! Very nice and friendly, took very good care of me when I went in for a back injury. I would definitely recommend this place!

via Google
Kathy Rzad
Kathy Rzad

I had a very pleasant experience at this facility. I was seen immediately and got the care I needed. I was discharged within 2 hours after receiving diagnostic testing, fluids, and medicine. The staff is wonderful too. I am thankful for …

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via Google
Cassie Crosby
Cassie Crosby

I give Trusted ER & their amazing staff 100 stars if I could. Everyone was so kind and gentle with me. I’ve never been too an urgent care that made me feel as welcome & at home as they did. I was diagnosed with Covid pneumonia & they made …

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via Facebook
Indira Flores
Indira Flores

They are the sweetest and took great care of me, they got all type of snacks and even gave me a super cozy blanket! Totally would recommend to come here ;)

via Google
DANIEL MCINTIRE
DANIEL MCINTIRE

I’m not sick often however I found myself very ill yesterday 3/10/21 from adverse drug reaction. Googled closest ER and away I went.

My experience with entire staff – Dr.Obregon, Chris ,Wanda and Liz was top notch professionalism.

All where…

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via Google
Gloria Olivarez
Gloria Olivarez

The staff was great there will return . I will recommend this place to family and friends.

via Google
Janiqua Simmons
Janiqua Simmons

First visit last night and they were absolutely amazing.They made me feel comfortable and I also got a lot of goodies when I was leaving to go home .

via Google
Lisa Klingen
Lisa Klingen

I found sanity when I found Trusted ER. When in the middle of a bad migraine attack, I can’t go to a regular ER and seal with the crowd of people, the extremely bright lights. Waiting for hours in that environment you feel like you want to …

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via Facebook
Mitchell Howard
Mitchell Howard

Awesome place. I am from out of state, and fell and fractured 2 ribs. The staff took great care of me while in the ER. Went the extra mile to make sure I was comfortable. Finally, they called my medications to 24 CVS. Tremendous staff.

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Jennifer Grimley
Jennifer Grimley

My husband and I were stranded in Dallas due to a snow storm . Our flight was cancelled causing our covid test to enter Honduras to expire. Trusted ER readily saw us to repeat our covid test and we had our results in under 15 minutes. …

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Response from business owner

On behalf of our Trusted Staff and family, we would like to thank you for choosing us, we value you and your needs. We are so glad that we could could take care of your needs, while at the same time providing you with excellent customer service.

via Google
Jennifer Kim
Jennifer Kim

Didn't have to wait at all, and everyone is so nice!! First rate patient care! 👌👌 And I got a nice bag of goodies! I'm coming here every time I get sick! 😆 And Nurse Yaz is the bomb! 😁

Response from business owner

On behalf of our Trusted Staff and family, we would like to thank you for choosing us, we value you and your needs. We are so glad that we could could take care of your needs, while at the same time providing you with excellent customer service.

via Google
Thomas LeTendre
Thomas LeTendre

The entire staff at the facility we visited went above and beyond our wildest expectations. Their professionalism, courtesy and attentiveness was off the charts :-). I can not recommend them highly enough!

Response from business owner

Thank you for the kind words and sharing your positive experience. We’ll be here for you again if you ever need us. We are glad you’re feeling better and wish you all the best.

via Google
Takeidra Jones
Takeidra Jones

Awesome Awesome Awesome service.. I was seen as soon as i filled out my paper work. The service that was provided to me was over the chart. I want to thank the staff Registrar: Mary, Rad Tech: Jenny, Nurse: Wanda and Physician: Dr. Mallick…

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Response from business owner

Thank you for trusting us with your healthcare. Mary, Jenny, Wanda, and Dr. Mallick send their best!

via Google
Nicholas Forte
Nicholas Forte

Excellent customer-service here. Quickly got me in (sprained MCL) and took great care of me. Don’t hesitate if you need to go here.

Response from business owner

On behalf of our Trusted Staff and family, we would like to thank you for choosing us, we value you and your needs. We are so glad that we could could take care of your needs, while at the same time providing you with excellent customer service.

via Google
Jerry Aleman
Jerry Aleman

Well trained on there field

via Facebook
Holli McCall- George
Holli McCall- George

Wouldn’t go anywhere else for urgent care. The staff is second to none and the place is beautiful and VERY clean! We have had to visit multiple times for covid testing and they are very fast and efficient. Can’t recommend trusted ER enough!

via Facebook
Kimberly Brown
Kimberly Brown

I love this place very professional and the staff was so nice. Fast service and on top of all that I got a gift at the end and sacks I give the a 1000 stars. They are the best I can wait to go back that crazy but True

Response from business owner

On behalf of our Trusted Staff and family, we would like to thank you for choosing us, we value you and your needs. We are so glad that we could could take care of your needs, while at the same time providing you with excellent customer service.

via Google
Joanna Sprague
Joanna Sprague

Fast friendly service, and clean.

via Facebook
Nelson Harrah
Nelson Harrah

My family has been to Trusted ER many times and have received excellent care and great to have this business so close to our home!!

via Facebook
Zip Brazeal
Zip Brazeal

I had a business trip to Amsterdam leaving at 12:50 from DFW. I had to have a molecular PCR covid-19 test before I could enter the country and I needed it that day because I had missed a flight the day before making the test I had taken …

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Response from business owner

We are so glad to hear this story about our wonderful staff at the Testing Center and Trusted ER Coppell. Thank you for sharing. Jedidah, Josh, Rodri, Maliya, and Lindsey all send their best! And a big, COVID-safe fist bump from all of us here at Trusted ER. 🤜🤛 We'll be here for you if you ever need us again.

via Facebook
Judy Parsons
Judy Parsons

Staff and facility were wonderful. Kind professional and quick. The facility was very clean. I will definitely use again in the future if ever needed. Definitely recommend

Response from business owner

Thank you for trusting us with your care today. We will be here for you if you ever need us in the future.

via Google
Jackie Dee
Jackie Dee

Fast, thoughtful, quality service. Couldn’t have imagined or asked for more.

via Facebook
Sandy Silverlieb
Sandy Silverlieb

Nurse Jackie, Mary Le and Dr. Battula were very caring and patient during our visit. I have been to this location often and they have always been so efficient and helpful.

Response from business owner

On behalf of our Trusted Staff and family, we would like to thank you for choosing us, we value you and your needs. We are so glad that we could could take care of your needs, while at the same time providing you with excellent customer service.

via Google
Fgteev Duds
Fgteev Duds

Great walk-in everyone was kind and informative of my issue. The Dr also gave me a list of follow up Dr to ensure of my health and well being. Thank you staff and Dr Potla and RN Brin!!

via Google
Stephanie Djaballah
Stephanie Djaballah

When I started showing signs of Covid, my BF and I started calling emergency rooms. They were all full and had no one that was available to test. One told me to call trusted ER and I am so grateful! We were treated with kindness and …

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Response from business owner

On behalf of our Trusted Staff and family, we would like to thank you for choosing us, we value you and your needs. We are so glad that we could could take care of your needs, while at the same time providing you with excellent customer service.

via Google
Bill Domanski
Bill Domanski

The staff was just amazing while we were there and never left any questions unanswered

Response from business owner

On behalf of our Trusted Staff and family, we would like to thank you for choosing us, we value you and your needs. We are so glad that we could could take care of your needs, while at the same time providing you with excellent customer service.

via Google
Luis Aguirre
Luis Aguirre

From the moment walking in everyone was helpful and knowledgeable.

Response from business owner

On behalf of our Trusted Staff and family, we would like to thank you for choosing us, we value you and your needs. We are so glad that we could could take care of your needs, while at the same time providing you with excellent customer service.

via Google
F Ouwa Garteh
F Ouwa Garteh

I went to Trusted ER Valley Ranch when I came down with Covid-19. I was diagnosed positive for Covid-19 in less than half an hour. Dr. Balla, Nurse Wanda, Steve, Rad Tech, the facility administrator, Yazmin and Mary in registration all …

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Response from business owner

On behalf of our Trusted Staff and family, we would like to thank you for choosing us, we value you and your needs. We are so glad that we could could take care of your needs, while at the same time providing you with excellent customer service.

via Google
monica aguirre
monica aguirre

Staff were very polite and attentive. Quick service. Friendly staff, clean facility, snacks and drinks available. Great experience!

via Google
Charnique Robinson
Charnique Robinson

I had to bring my daughter because she wasn’t feeling very well. When your one year old has Covid 19 symptoms, it’s the scariest feeling ever. They made us feel at home and were very calming and patient even while she was screaming to the …

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via Google
Brooke Knoll
Brooke Knoll

I have NEVER had an ER experience like this one. I literally felt like I was walking into my grandmas home. They had an endless supply of snacks and drinks available. Not only was it a beautiful, clean building but it also was decorated so …

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via Facebook
Kristen McFadin
Kristen McFadin

Wanda, JT, Brenda & Dr Battula were AMAZING! No wait & we were given the very best care. They listened, reached out to my primary doc & explained everything to us. So grateful to have them near us.

via Google
Julie Trieu
Julie Trieu

The entire staff was very accommodating and pleasant. Had me in and out in no time. Thank you for taking care of me. Everyone was so nice from the front desk, nurses and doctor I felt well taken care of!

via Google
Karen Yvette
Karen Yvette

The doctor and nurses made me feel welcome and they listened to me. They just made me feel better by listening to me. You never know what a person is going through and all they did was listen. My care team was Dr. Worsham and he was great…

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via Facebook
Rahul Homkar
Rahul Homkar

Took my 6 yr old girl with fractured arm. Kelly Ann and other Nurse took wonderful care. Highly recommended!!

via Google
Harry Boldin
Harry Boldin

As soon as I walked in I was waited on immediately and the wait to do all my tests was very short. The doctor was in to talk and advise me about what needed to happen. Then they found a list of specialists and arranged for me to get the …

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via Google
Ross Payne
Ross Payne

Awesome staff! Great clean and friendly facility. Would highly recommend.

via Google
Phillip Daniel
Phillip Daniel

Dr. Blake and his staff are incredible. I had to get tested today. The small 4-6 person team pulls theirs roles flawlessly like a unit. I’ve never seen better genuine compassion during such chaos. 10/10 recommend for all emergency needs. …

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via Facebook
Kym Crosby
Kym Crosby

Such an amazing experience! From the minute I walked in the door everyone was friendly and genuinely caring. The doctor listened and answered all my questions without rushing, the nurses and radiologist made sure I was feeling okay and were…

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via Google
Jana Britton
Jana Britton

Compassionate and knowledgeable staff plus minimal wait time.

via Facebook
Tyra Reeves
Tyra Reeves

Yes customer service and genuine care were obvious

via Facebook
T Johnson
T Johnson

Just left Trusted ER and was greeted by Shylah. Her personality was infectious and beyond the BEST customer service I have EVER received. She made me laugh and almost forget I was at an ER.

Nurse Alvin, Rad Tech Francis and Dr. Potla were …

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via Google
Mary Munoz Sanchez
Mary Munoz Sanchez

Jonathan & Steve took excellent care of me during my visit.

via Google
Jie Zhao
Jie Zhao

They took care of my mom’s broken finger really timely and well!

via Facebook
Shylah McKay
Shylah McKay

Wonderful experience!! From checking in with Ms Mary, to the care I received from Wanda, Le, and Dr O’Hearn.. the whole thing was great! Fast, friendly service!!

via Google
Ralph Sanders
Ralph Sanders

Professionalism

Caring staff

Strived to accommodate

via Google
Viviana Vallarino
Viviana Vallarino

Amazing Service and fast. Treated me very friendly and did All kinds of tests. They followed up with me after. Coppell location was amazing. I have been at Coppell ER like 5 times with Emergency issues for my girls

via Facebook
Do Det
Do Det

I have been to several hospitals and stand alone ERs. But I have never had a better experience than the one I had at Trusted ER in Coppell. It was an entirely different experience, all their staff were amazing, the ammenities and the rooms …

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via Facebook
Julie Peterson
Julie Peterson

Yes loved everyone on the staff! Highly recommend! The place is clean and bright and feels like home. They literally provide you with everything you could possibly need for you and anyone with you. Including comfortable chairs in your …

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via Facebook
Cassandra K Jenkins
Cassandra K Jenkins

Trusted ER Coppell was the best free standing ER I have ever been to. I had to take my father in for X-rays due to a fall which had his wrist swollen. The staff that evening made my dad feel welcomed and took great care of him. The medical …

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Response from business owner

It is our honor and pleasure to provide care and an exceptional experience to you both. Thank you for the kind words. Wishing your father a speedy recovery.🙏❤️💙

via Facebook
Steph McReynolds
Steph McReynolds

This place is amazing! Staff is kind, welcoming and prompt. I would highly recommend Trusted ER Coppell. I’ve had my share of sickness and injuries in the last three years and they’re always there for me!

via Facebook
Kelly Ann Hoselton
Kelly Ann Hoselton

If you are ill and need a place to get the best quality care, Trusted ER Valley Ranch is it! I was sick last week with COVID symptoms and was taken care of by the best physician and nurse. Dr Potla and Brin RN were fabulous! They were kind…

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via Google
J. Crocker
J. Crocker

Very friendly staff all around. Would recommend.

via Google
Rita Onyeakazi
Rita Onyeakazi

My experience with Trusted ER was great i was well treated and loved i felt at home , the doctor was awesome and the nurses too . I went in worried and confused about my health but i came out much better and satisfied. Many thanks to the …

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via Google
Lacey Baldwin Sherman
Lacey Baldwin Sherman

So I walk in needing a COVID test stat! Ruben & Alondra don’t sell the most expensive option but instead the most rational one. Being in need and not of sound mind I pick the 80% test. I got the test from Ruby...scariest 15 min wait ever...…

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Response from business owner

Hi Lacey, we're so glad we were able to provide testing and an examination by a doctor when you needed it. Feel better soon!

via Facebook
Erika J
Erika J

I felt so terrible when I went in and I came out feeling way better than before. The nurses and doctors were very attentive to my needs and I felt time they were truly listening to me. They ran some tests and gave me a diagnosis and …

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via Google
Mrs Proctor
Mrs Proctor

I love this place they took real good care of me. Brin was so cool and helpful so was everyone els. If I could give this place 10 starts I would. Thanks once again.

via Google
Jukimt T
Jukimt T

Compassionate and knowledgeable doctor, nurse, and staff. Spotlessly clean facility. There was no wait. I got CT, EKG, blood, urine, and rapid COVID-19 (negative!) tests. I went here for the rapid COVID-19 test that was not available at …

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via Google
Kaur Kuldeep
Kaur Kuldeep

I love love the place .I been there so many times. doctor's and staff's are very friendly.

via Facebook
Nate Corbell
Nate Corbell

Great team! I was treated for Pnemonia recently. Thanks for your care

via Facebook
Mia Day
Mia Day

I went in today and from the second I walked in they were extremely nice and hospitable. Mary, the registrar helped me with parts of my new patient paperwork that I didn’t quite understand and fully explained my discharge paperwork. My rad…

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via Google
Dave Cantwell
Dave Cantwell

On two separate occasions they provided me with immediate care. The experience was flawless. I am new to Dallas and I didn’t know where to go or who to see and am very fortunate to have been so close to this ER. They treated me, looked …

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via Google
Regan Allen
Regan Allen

Absolutely incredible service! Made a difficult experience so much easier to go through. HUGEEEE thank you to Kylah Carter at the front desk! She’s beyond incredible and truly is a gift from God

via Facebook
Melissa Hackett
Melissa Hackett

THIS is what medical care should look like! Patience and kindness from all staff, when you're feeling anxious, goes so far to start the healing!

via Facebook
Matthew Phillips
Matthew Phillips

Great work! Everything was closed except Trusted ER and the hospital. Was worried until I saw how great a job Trusted ER was able to do. Professional and reasonable.!

via Google
Alanaque Rodriguez
Alanaque Rodriguez

This is the BEST place to go. They are so helpful. They really listen and they even called me a couple of days later. Just to make sure I was doing better. If you need medical attention this is the place to go..

via Google
Don Larsen
Don Larsen

Quick, professional with a personal touch.

via Facebook
Alexandra Cuestas
Alexandra Cuestas

I was so anxious about coming to an ER for COVID testing but I was greeted with the kindest soul Mary. She was so nice! Wanda and Lee were so helpful and answered all my questions. Dr. Potla was great! He listened to all my concerns. I even…

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via Google
Greg Rutch
Greg Rutch

Went in thinking I had an upper respiratory infection. They saw me immediately with no wait. They performed the Rapid Covid test and informed me I was positive.

They even called 2 days later to follow up and see how I was. The staff was …

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via Google
Derek LaCaze
Derek LaCaze

This is a wonderful place, friendly enviroment, the nurses and the Doctors made me feel very good about the treatment I was getting.

via Google
Emily Meek
Emily Meek

AMAZING service! Everyone was so patient and kind. My 6 year old said he wants to go back all the time now. We will definitely be using Trusted ER- Texoma for all of our emergency needs!

via Facebook
Lisa De La Torre
Lisa De La Torre

Tried two other urgent care facilities but they were at capacity. Went in for a broken and bloody toe. I was very scared and stressed as i had never broken anything before and didn't know what to do. My nurse, doctor and x ray technician …

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via Google
Gabrielle Danh
Gabrielle Danh

Staff were very friendly! Oscar was very personable and had bedside manner!

via Google
Amy Alvarez
Amy Alvarez

Such an amazing experience! Everyone is so friendly, helpful and makes you feel comfortable. Hopefully I don’t need to return, but if I do I’ll know I’m in good hands!

via Google
Kathleen Richardson
Kathleen Richardson

They were very caring and to took of us with hardly any wait time. They all took time to listen to my husband. From the moment we walked in until we left we were well taken care of. We highly recommend them!

via Google
Hanson Moore
Hanson Moore

Every staff member exceeded every expectation anyone could imagine! Thank you so much! I received my cookies as well!

Response from business owner

Thank you so much Hanson for the kind review. We are so happy we could be here to take care of you.

via Facebook
Oyinye Ejindu
Oyinye Ejindu

Amazing experience in times like this.

via Google
Oyinye Ejindu
Oyinye Ejindu

Amazing experience in times like this.

via Google
Alex DeMasters
Alex DeMasters

Went to the pediatric urgent care as a 19 year old, they take up to ages to 21. AMAZING staff! I felt so comfortable there. Will be going back until I age out!

via Google
Ana C Ojeda
Ana C Ojeda

All staff is very friendly and doctor is very good!

via Google
Sindhoora Battu
Sindhoora Battu

Very friendly staff and service is fast.. loved the way they responded

via Google
K Rodriguez
K Rodriguez

I will never go to a hospital ER ever again. I didn't believe great healthcare actually existed until I came here. I had from the urgent care down the street and I googled this on a whim, best decision ever! Most people talk about their ER …

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via Google
Shannon Wiley
Shannon Wiley

Friendly staff, comfortable surroundings, excellent and thorough medical care. Amazing place!!

Response from business owner

Thanks Shannon, we are glad you had a great experience.

via Facebook
Sheila Gilbert
Sheila Gilbert

Thank you so much for taking care of me today. Very friendly staff. Prompt service and care. Dr. Darwish was great!

via Google
Ashley Packett
Ashley Packett

Amazing!!! Best ER ive ever been to !!!! Clean , fast , and you get snacks and friendly service. Not to mention the doctor listened and was patient. Ran test( positive for the flu type A) got my prescriptions and was out in no time !!!

via Google
Audrey Parker
Audrey Parker

Never been to this place before immediately they were very nice very understanding to my situation patient this place is for stars Plus the nurses are absolutely wonderful the doctor young was very nice the emission lady was extremely nice …

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via Google
Allison Shaw
Allison Shaw

Went there today, was very impressed unfortunately I do have the flu but my experience here was amazing ! They gave me a blanket and a backpack of goodies! The team there was amazing and hands on and my doctor was awesome and fast

via Google
trg75
trg75

I loved the fact I was in and out. Great service from the front office to the staff and Dr. The Dr was wonderful and took the time to explain everything to me.

via Google
Crys Ezell
Crys Ezell

Everyone is so friendly and so helpful at this location. They got me in and out very quickly and I was able to get back on with my Christmas Eve!! Thank you so much to all the staff that was there today and that helped! Dr. Jeffrey Gusky …

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via Google
Kyrahlyn O’Day
Kyrahlyn O’Day

I’ve to plenty of different kinds of urgent care and this was by far my best experience. When I got ready to leave I was given a goody bag with a blanket, hoodie, t-shirt, cocoa mug with cocoa, and a smaller goody bag. The staff was also …

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via Google
Tara Camarillo
Tara Camarillo

I received immediate care. Doctor and staff were very friendly.

via Google
Alexander Duncan
Alexander Duncan

Best experienced in my life. The staff from the front desk to the nurse and physician are 5 stars. No wait I was treated with great care. Trusted ER Valley Ranch . Took great care of me .. And my wife and our 2 year old was waiting out …

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via Google
Paul Johnson
Paul Johnson

I took my daughter here after 9pm and they saw her in less than 5 minutes. Very friendly and professional

via Google
Angela Rico
Angela Rico

Extremely friendly staff, and minimal wait time.

via Google
Ruthie Carter
Ruthie Carter

I had a freak accident Sunday night which resulted in a laceration on the top of my head. It wouldn't stop bleeding so I went to Trusted ER in Valley Ranch to get it checked out. The staff was amazing!! The receptionist, technician, nurse, …

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via Google
Ashlin Partin
Ashlin Partin

I have been to plenty of ERs but none have ever cared for me and listened to me like the nurses and doctors at this ER. If need be, I’d return and I’d recommend others to go there as well. They know how to treat you as a patient who is a …

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via Google
Emmanuel Rodriguez
Emmanuel Rodriguez

I was seen by Dr. Young this week and she was AMAZING! She made me feel very comfortable in the ER. To make the experience even better, I received a call from Dr. Leaton 2 days later to check up and see how I was doing. I would highly …

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via Google