From 184 reviews
Ngabo T. Rukotana
Ngabo T. Rukotana

I am out of words for the second time,this is the place to go and get more than what you wanted,they are the best,from the customer service to the doctors,they are superbe

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Cassie Crosby
Cassie Crosby

I give Trusted ER & their amazing staff 100 stars if I could. Everyone was so kind and gentle with me. I’ve never been too an urgent care that made me feel as welcome & at home as they did. I was diagnosed with Covid pneumonia & they made …

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Lisa Klingen
Lisa Klingen

I found sanity when I found Trusted ER. When in the middle of a bad migraine attack, I can’t go to a regular ER and seal with the crowd of people, the extremely bright lights. Waiting for hours in that environment you feel like you want to …

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Mitchell Howard
Mitchell Howard

Awesome place. I am from out of state, and fell and fractured 2 ribs. The staff took great care of me while in the ER. Went the extra mile to make sure I was comfortable. Finally, they called my medications to 24 CVS. Tremendous staff.

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Deborah Scatterday
Deborah Scatterday

My experience here was incredible- flawless care, impeccable professionalism, super comfortable facilities. It’s like having the opposite of a typical ER experience, it feels like concierge medicine! Everyone was so attentive; I recommend …

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Jerry Aleman
Jerry Aleman

Well trained on there field

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Teulalia Martin
Teulalia Martin

TrustedER on Oak Lawn is amazing! Their staff, the atmosphere & their care during my time of need were outstanding in every way. I hated WHY I had to be there & I don’t WANT to have to go back for any reason, but should the need arise, …

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Holli McCall- George
Holli McCall- George

Wouldn’t go anywhere else for urgent care. The staff is second to none and the place is beautiful and VERY clean! We have had to visit multiple times for covid testing and they are very fast and efficient. Can’t recommend trusted ER enough!

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Suzy Collins
Suzy Collins

The staff was very friendly and even brought a smile to my face during a very pleasant situation. Dr. Johnson was very patient and explained things in a way I understood. He even went as far as to talk to my family to explain what was …

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Joanna Sprague
Joanna Sprague

Fast friendly service, and clean.

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Nelson Harrah
Nelson Harrah

My family has been to Trusted ER many times and have received excellent care and great to have this business so close to our home!!

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Alicia Temple
Alicia Temple

My husband and I went to Trusted ER Uptown yesterday to get treatment and testing for COVID. Not only was the place clean and comfortable, the staff were all so friendly. We were treated by Dr. Dipprey really went above and beyond to help …

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Zip Brazeal
Zip Brazeal

I had a business trip to Amsterdam leaving at 12:50 from DFW. I had to have a molecular PCR covid-19 test before I could enter the country and I needed it that day because I had missed a flight the day before making the test I had taken …

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Response from business owner

We are so glad to hear this story about our wonderful staff at the Testing Center and Trusted ER Coppell. Thank you for sharing. Jedidah, Josh, Rodri, Maliya, and Lindsey all send their best! And a big, COVID-safe fist bump from all of us here at Trusted ER. 🤜🤛 We'll be here for you if you ever need us again.

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Eric Galat
Eric Galat

Had to get a rapid Covid test this morning and the staff were very polite and Dr Duprey answered ALL my questions! They made the test easy and pain free as possible! DEFINITELY recommend this place if you need medical care at a really …

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Key T
Key T

Oscar was very helpful as well as the gentleman on the front desk, very pleasant experience from all the staff highly recommended.

via Google
Jackie Dee
Jackie Dee

Fast, thoughtful, quality service. Couldn’t have imagined or asked for more.

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kaysmooth319
kaysmooth319

Very nice experience here. Right when I got in I was greeted by Tech name Curtis. He even started seeing me before I finish paperwork and insurance verification. Nurse Neelam was great. Took care of me with IVs. And the ER Dr Dipprey …

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DeAngelo Graham
DeAngelo Graham

Great place, great employees, nothing negative to say about this place. They were very helpful and kind and kept me relaxed!

via Google
Marjanna Mousavi
Marjanna Mousavi

Wonderful experience! 5 stars all around.

via Google
Taral Jaiswal
Taral Jaiswal

Hospitality is unmatched. Everyone from the front desk to the RN Oscar to Dr. Johnson. 5/5

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Brooke Knoll
Brooke Knoll

I have NEVER had an ER experience like this one. I literally felt like I was walking into my grandmas home. They had an endless supply of snacks and drinks available. Not only was it a beautiful, clean building but it also was decorated so …

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Cristina Bukina
Cristina Bukina

Wonderful staff, very helpful with my problem! Thank you very much!

via Google
David Slater
David Slater

Caring and knowledgeable staff, nice clean facilities, very modern and peaceful. Would go back.

via Google
Karen Yvette
Karen Yvette

The doctor and nurses made me feel welcome and they listened to me. They just made me feel better by listening to me. You never know what a person is going through and all they did was listen. My care team was Dr. Worsham and he was great…

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Phillip Daniel
Phillip Daniel

Dr. Blake and his staff are incredible. I had to get tested today. The small 4-6 person team pulls theirs roles flawlessly like a unit. I’ve never seen better genuine compassion during such chaos. 10/10 recommend for all emergency needs. …

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Jana Britton
Jana Britton

Compassionate and knowledgeable staff plus minimal wait time.

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Tyra Reeves
Tyra Reeves

Yes customer service and genuine care were obvious

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tionna fields
tionna fields

This ER is phenomenal!! I’m a person that hates going to the Hospital! It usually takes hours, it’s cold and crowded with SICKER people than me! BUT TRUSTED ER UPTOWN is the complete opposite! Within ten minutes of arriving I was sent to a…

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Vesna Gray
Vesna Gray

This certainly is an Urgent Care I’d recommend to family and friends, spotlessly clean, well run professional facility, the staff that looked after me Dr. Elder Nurse Rosemary Shay and Ruben at the front desk are all super friendly …

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Jie Zhao
Jie Zhao

They took care of my mom’s broken finger really timely and well!

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Viviana Vallarino
Viviana Vallarino

Amazing Service and fast. Treated me very friendly and did All kinds of tests. They followed up with me after. Coppell location was amazing. I have been at Coppell ER like 5 times with Emergency issues for my girls

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Krystal Richardson
Krystal Richardson

I had a severe migraine and went to Trusted Medical Uptown. The place looked amazing and clean. Everyone was so nice from Shay, Scott RN, and Dr. Bond. They took great care me and made sure every question was answered and need met. I …

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Do Det
Do Det

I have been to several hospitals and stand alone ERs. But I have never had a better experience than the one I had at Trusted ER in Coppell. It was an entirely different experience, all their staff were amazing, the ammenities and the rooms …

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Julie Peterson
Julie Peterson

Yes loved everyone on the staff! Highly recommend! The place is clean and bright and feels like home. They literally provide you with everything you could possibly need for you and anyone with you. Including comfortable chairs in your …

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Cassandra K Jenkins
Cassandra K Jenkins

Trusted ER Coppell was the best free standing ER I have ever been to. I had to take my father in for X-rays due to a fall which had his wrist swollen. The staff that evening made my dad feel welcomed and took great care of him. The medical …

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Response from business owner

It is our honor and pleasure to provide care and an exceptional experience to you both. Thank you for the kind words. Wishing your father a speedy recovery.🙏❤️💙

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Steph McReynolds
Steph McReynolds

This place is amazing! Staff is kind, welcoming and prompt. I would highly recommend Trusted ER Coppell. I’ve had my share of sickness and injuries in the last three years and they’re always there for me!

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J Loef
J Loef

No wait! Great staff! Made it very easy. Will definitely use this place again.

via Google
Tim McEuen
Tim McEuen

Having chipped, broken, and fracturing some bones while playing sports in the past has put me in plenty of different ERs, but Trusted ER has been by far the best experience ever.

They were very quick, very informative, and all 6 of the …

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Martha Martinez
Martha Martinez

I ended up at Trusted ER while experiencing severe pain. The staff at this facility were very caring and extremely professional. They conducted thorough diagnostic tests and helped manage my pain throughout the entire process. They went …

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Lacey Baldwin Sherman
Lacey Baldwin Sherman

So I walk in needing a COVID test stat! Ruben & Alondra don’t sell the most expensive option but instead the most rational one. Being in need and not of sound mind I pick the 80% test. I got the test from Ruby...scariest 15 min wait ever...…

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Response from business owner

Hi Lacey, we're so glad we were able to provide testing and an examination by a doctor when you needed it. Feel better soon!

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Shaun Carter
Shaun Carter

I’ve never had a more efficient and pleasant experience (given the circumstances of an emergency visit) than with Trusted ER – Uptown. I was well taken care of. They got me squared away before a big trip last December. I can’t say enough …

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Kaur Kuldeep
Kaur Kuldeep

I love love the place .I been there so many times. doctor's and staff's are very friendly.

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Nate Corbell
Nate Corbell

Great team! I was treated for Pnemonia recently. Thanks for your care

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Regan Allen
Regan Allen

Absolutely incredible service! Made a difficult experience so much easier to go through. HUGEEEE thank you to Kylah Carter at the front desk! She’s beyond incredible and truly is a gift from God

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Melissa Hackett
Melissa Hackett

THIS is what medical care should look like! Patience and kindness from all staff, when you're feeling anxious, goes so far to start the healing!

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Don Larsen
Don Larsen

Quick, professional with a personal touch.

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Emily Meek
Emily Meek

AMAZING service! Everyone was so patient and kind. My 6 year old said he wants to go back all the time now. We will definitely be using Trusted ER- Texoma for all of our emergency needs!

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LisaPBeautee
LisaPBeautee

Listen!!!! Dr. Rena Salyer is the truth!!! She’s so patient, detailed, informative, and more importantly knowledgeable. She made me feel so confident and that my concerns were important. She followed up and checked on me more than my own dr…

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Hanson Moore
Hanson Moore

Every staff member exceeded every expectation anyone could imagine! Thank you so much! I received my cookies as well!

Response from business owner

Thank you so much Hanson for the kind review. We are so happy we could be here to take care of you.

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R Evans
R Evans

This place is the most amazing ER ever! The entire staff including Doctors are awesome. They truly care and listen to you. They are very accommodating and make you feel as comfortable as possible. They treat you with respect and make you …

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Wayne Knut
Wayne Knut

A few months ago, I sliced open my thumb with a hunting knife – the wound was pretty good size. Trusted ER got me back into the treatment room in less than five minutes. I thumb was being sewn up less than 20 minutes after getting to the …

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Kimberly Mai
Kimberly Mai

My partner cut his hand woodworking and I was lucky enough to pick this emergency care to help us. From previous experiences at other clinics I was expecting to be stuck there for hours. They got him all stitched up w/ x rays and paperwork …

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chuy1729
chuy1729

Came in to the ER in pain with a broken arm. Receptionist Alondra was very helpful and assisted me with paperwork. Xray tech Marciela quickly took me into X-ray and took care of me. RN Oscar was very professional, knowledgeable helpful …

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Betty Boyer
Betty Boyer

Professional staff, clean, safe environment.

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Kaitlin McEwen
Kaitlin McEwen

Hands down best ER facility I've ever been to. I came in for heart arrhythmia, and was immediately greeted by the Receptionist Tanesha. She was very prompt in asking for immediate assistance from Nurse Rosemary. She and Doctor Elder, …

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Landon Cibulka
Landon Cibulka

Had an awesome and speedy experience. Everyone was very knowledgeable and friendly. They were open about options and cost as well. Shoutout to Dr. Johnson, Brad, Bond, and Stephani!

via Google
Jamie Baker
Jamie Baker

Nobody ever really likes being in the position where they have to review an emergency room, but I have to say the people at trusted ER are the most courteous and quickest working that I have seen in an urgent care center in sometime. I had …

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tammie robinson
tammie robinson

On last night, I was so very ill. I passed by an E.R. that was full of people and did not want to wait. I googled 24/7 E.R places and Trusted E.R. -Uptown appeared. I am so very thankful to GOD I found this diamond in the rough. They …

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Crystal Gonzalez
Crystal Gonzalez

Seasons of medical care. Staff was great, there was no wait and they made sure I felt comfortable. I highly recommend.

via Google
Kimbely White-agent
Kimbely White-agent

Love that they talked me through everything they where doing.. listen to my concerns and made me feel comfortable... Staff did a great job... Thank You

Dr.Potla

RN: Oscar

Rad Tech: Ruby

Registration: Alondra

via Google
Shannon Wiley
Shannon Wiley

Friendly staff, comfortable surroundings, excellent and thorough medical care. Amazing place!!

Response from business owner

Thanks Shannon, we are glad you had a great experience.

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Alan Bull
Alan Bull

From the moment We walked in until the moment we left, professional friendly treatment during a crisis in my life.

via Google
Denise Harrington
Denise Harrington

The care I received at Trusted ER was top notch! I was on a trip to Texas and became ill with a fever and raging headache. After being registered by Stephanie at the front desk, Rosemary took me to the exam room. Dr. Gusky had his rad tech…

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Elexis Levett
Elexis Levett

I visited back in November and This was the best visit to the er I have ever had ,they took such great care of me they fed me kept me warm and there was always someone in the room with me,they made me feel safe instead of scared Rosemary j…

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Jess Britain
Jess Britain

5/5 stars all the way around. I went to Trusted ER for my first ever allergic reaction where my lip swelled, SOB, chest tightness and vomiting were some of my symptoms. I was nervous by myself and from start to finish they were professional…

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Latasha Johnson
Latasha Johnson

I was really NOT feeling good and decided to Google an ER. Not only did I get in and was in a room within 5 minutes, I was seen and diagnosed with 1 hour! On top of that, I have sever hypertension that was treated with a new medication from…

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Francis McDougall
Francis McDougall

I went in with pneumonia, and they couldn’t have taken better care of me. Stephanie at the front gave me some paperwork to fill out and promptly got me checked in. Rosemary was my RN who was an expert, and Stephan took my vitals and gave me…

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Gee Roc
Gee Roc

After battling this flu like sickness for a good couple of weeks, me and my 4 year old daughter came in to be seen on 01/01. I honestly went in half expecting to receive sub par service, considering it being a holiday and I dont imagine …

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Christine Smith
Christine Smith

This was like ER heaven. Every single person was so kind and caring. They made what could have been a horrible time very comfortable. It's clean, convenient and accommodating.

via Google
Bobbi Gordon
Bobbi Gordon

What a GEM!! Unfortunate they don’t take Medicare but it was worth it to be able to walk in and get serviced immediately. Everyone was so kind.

When you walk in you know it’s not your average walk-in. They offered a refrigerator full of …

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Mattie Allen
Mattie Allen

Took my husband there for stitches. No wait time. Best ER experience ever. The staff is so friendly and helpful. Nurse Oscar made sure my husband and I both were both comfortable during the visit. They even had someone come in and give me a…

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dvonyotto noye
dvonyotto noye

The entire staff there were very friendly and attentive. I forgot their names but every last one of them were professional. I have already recommended others to the location for emergency treatment. Thank you!

via Google
samuel laffel
samuel laffel

I went to trusted ER with a chest infection and distress. Was met at front desk by Alondra who was very sweet and helpful and offered to fill out as much of my paperwork for me as possible. Then Diana took me back for prep and X-ray. Also …

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Rick Brewer
Rick Brewer

Fantastic customer service! Easily the friendliest medical staff in the D/FW area; I should know – I get hurt a lot, and have been in ER’s all over the country!

Usually the wait time is very short, but they are a small clinic – so …

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C V
C V

Quick, competent, efficient.

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John Rogers
John Rogers

Great staff and great service!

via Google
sharon sayles
sharon sayles

I went to Trusted ER was good customer service and doctors was super , receptionist, the whole staff thanks to everyone there had the best service , Happy Thanksgiving to all.

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Naoufal Bouamar
Naoufal Bouamar

This ER experience was the best medical-related visit I’ve ever had to date. From start to finish the experience, the timing, the level of communication and understanding made me feel so comfortable and appreciative to have the team take …

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Karena Greenstein
Karena Greenstein

From start to finish I felt like a VIP. I came in for an allergic reaction, and they worked so well with me, listening to my needs, and also showing me genuine concern for my well being. The service was great. Someone was basically checking…

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Kristen Giglio Whisenant
Kristen Giglio Whisenant

Exceptional Doctors, Nurses, Techs & staff. A++++ facility with everything you can possibly need. Everyone was very friendly.

Response from business owner

Thank you so much Kristen for your kind words! We are glad that you had a great experience at our facility. Take care!

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Tara
Tara

Fast and quick. I was in and out, very quickly. The entire staff was attentive, respectful and knowledgeable!

via Google
michelle tyler
michelle tyler

I went in for strep and soon after I had to bring both my toddlers in for the same thing. The staff was so amazingly kind and helpful! The nurses were so good with my kids and took the time to talk to them and make them feel at ease.

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Rachel Streckert Funderburg
Rachel Streckert Funderburg

Thank you, Trusted ER! Everyone was so kind and patient! My 5 yo needed an IV, and the AMAZING nurse got it in on the first try. 🙌🙌 By the end of it all, she didnt want to leave! Thank you for making what could have been a traumatic …

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Jonathan Foley
Jonathan Foley

Amazing quality of care given. The staff here covered every aspect of my care 3 fold, double and triple checking to make sure my issue was not something more serious. I was admitted and in an emergency bed within 45 seconds of walking …

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Katrina Maiman Hill
Katrina Maiman Hill

By far the most professional, friendly, caring staff I’ve ever encountered in an emergency medical care setting.

via Facebook
Jose Sacre
Jose Sacre

Thank you for taking such good care of my mom when she came in on Saturday. Mom is visiting from Lebanon and fell on her knee. The quick service, the professionalism, and the generosity of this ER are unique. Thank you so much Aparna Bohil.

via Facebook
Michael Friend
Michael Friend

Excellent service, super nice and friendly staff, and attentive to your concerns. I went around 11am in the middle of the week and there was me and one other person there.

via Google
D Ketch
D Ketch

I was experiencing a feeling I’ve never felt before in my chest. I looked online for the closest ER. I am so glad that I chose Uptown ER. The staff there gave exceptional service. I felt like they were genuinely concerned for my well being…

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Nathan Kovalchik
Nathan Kovalchik

Prompt, efficient service from personable, skilled professionals. First-rate facility near SMU. Nice touch with the swag bag. Highly recommend!

via Facebook
Taylor Pearson
Taylor Pearson

This is probably the best ER/Doctor visit I have ever had, everyone there was super friendly and helpful and I was in and out extremely fast. Plus they give you free snacks and drinks while you wait and an awesome get well soon bag full of …

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Jennyfer Faridy Cocco
Jennyfer Faridy Cocco

This ER is like nothing I’ve ever experienced, as a patient and, as a doctor! As soon as you walk in, you can feel the comfort. The waiting room is like a cozy living room, nicer than any lounge I’ve ever seen. The staff is friendly and …

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Kayla Kiser Myers
Kayla Kiser Myers

A warm and welcoming environment with doctors and nurses that will immediately care for you with the best of the best equipment and knowledge.

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Brock Blair
Brock Blair

Great place with friendly staff. Quick and easy visit.

via Facebook
Sarah Daniels
Sarah Daniels

I just left the ER and the customer service was excellent!! I felt really horrible when I arrived, Terry sympathized with me and took care of me the entire time I was there. Terry also thoroughly explained everything that was going on from …

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Tina Hobble Young
Tina Hobble Young

Best urgent care center ever! They took such good care of our son who is a student at SMU. From the friendliest receptionist to the nurses and the doctor, their care and attention was exceptional. It gives this Momma such peace of mind to …

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Sarah Voss
Sarah Voss

I would definitely recommend!! Great service and friendly staff. I had a great experience here, besides the fact that I was really sick. They treated me like I was at home. Very personable. I will definitely come back!

via Facebook
B. Ex.
B. Ex.

I can't put into words how much I've appreciated Uptown ER during some really difficult times for my partner, who has a rare medical condition that often requires ER visits. The medical staff at Uptown has been incredibly warm and empathic…

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John Hallman
John Hallman

7 stitches done in 45 minutes, can’t beat that!

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Meredith McKay Zevallos
Meredith McKay Zevallos

We were very impressed with Trusted ER! My son had an infected injury on his hand. We were greeted at the door, the facilities are top-notch, and he was seen immediately. Not only are the facilities nice, they have a lab and x-ray …

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Casey Beach
Casey Beach

Sucks that I got Strep but thank God they are here and just around the block. The place is pristine. No wait. Polite staff from front to the back. They accept my insurance and there was no hassle. Thanks Guys! I rarely go to the doctor but …

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