Very friendly and efficient. I was very satisfied with my visit. Would go there again.
Got me right in when I needed, took great care of me. Staff were all very nice, compassionate, and all seemed to enjoy their jobs. Very clean, felt very safe during this tenuous time. Seemed to be very thorough with my treatment.
No urgent care facility or free standing ERs would see be because I was COVID positive. When I called Trusted ER, and explained my circumstances, they placed Dr. Blake on the phone. I was instructed by Dr. Blake to come into the ER. I did …
The absolute best care from checkin to checkout! Nurses and doctors are wonderful!
thank you for your quick service. A very good experience.
Friendly caring staff. They addressed each of my concerns with compassion. I would recommend Trusted ER for anyone who needs prompt medical attention.
I have gone here twice and each time it gets better. My 10 year old had to have a COVID test for school. He was so apprehensive but the staff are so wonderful, they went above and beyond to calm him and give him a …
Walked right in and told them we needed Covid tested since I wasn't feeling good. We were gave paperwork to fill out but they called us back before we could finish. They can right in and started checking us both out in the same room. I came…
These people are wonderful. There wasn’t any wait at all. The visit was quick and painless and the place was extremely clean and professional but comfortable. If ever again needing to this will definitely be the place I choose.
Super friendly staff and the process was very effective and efficient.
The whole staff has been wonderful both times I have been but I want to point out (1 RN Katie) has very amazing bedside manners. She is very gentle and talks you through everything she does and will be doing. They are all very very nice and…
I have NEVER had an ER experience like this one. I literally felt like I was walking into my grandmas home. They had an endless supply of snacks and drinks available. Not only was it a beautiful, clean building but it also was decorated so …
I was extremely sick with COVID-19 and they saw that. I was in a bed faster then I ever would have expected. Definitely worth it
Very busy with COVID testing but a great place...friendly and caring staff. The waiting area had a nice drink and snack station.
Welcoming lobby. This 24hr ER has made their lobby feel like home with snacks, drinks, dim lighting, comfortable seating, and a TV on a low volume. I had to get a test late One evening and they made me feel comfortable from admin to release…
Great service and quick turn around times. Was able to get treated fast with high quality care. Would recommend this urgent care for anyone!
Best place ever!! Great place, and amazing staff!!
Professional, courteous from all involved!
The doctor and nurses made me feel welcome and they listened to me. They just made me feel better by listening to me. You never know what a person is going through and all they did was listen. My care team was Dr. Worsham and he was great…
Best Er experience ever. They have coffee, drinks, and snacks in the waiting room. From the first nurse you meet at the desk and to the last nurse you see leaving, they are all amazing!! They took me straight in the back and immediately …
STAFF IS AMAZING! I will choose this place over and over again!!♥️
I had to go in for a severe reaction to medication. It was in the middle of the night and everyone was so attentive and friendly. The attending doctor did everything he could to get me transferred to a hospital but there were no beds …
Quick and friendly service with a high level of professionalism. Top notch!
Fast and friendly service with gifts!
The staff was very nice & helpful!
I would recommend this place to anybody. Very nice people very good doctors and nurses. They truly listen and don't assume and take care of their patients .
The wait was a little long to get in for my rapid test but the staff was so friendly. From the receptionist to the RN, they were so welcoming and friendly. The place is beautiful and so clean. Definitely recommend.
I had to go in to take my 9 year old daughter to get a rapid Covid test, since she had been exposed by a classmate. Unfortunately my daughter did test positive, and I negative. The wait was not to bad. All I can say is the staff were really…
First off, THANK YOU so much for what you are doing for our community & world. There are not nearly enough of us saying the “thank yous” our healthcare workers deserve. I heard the staff cheering each other on and singing each other’s …
Thank you so much for your kind words. As you are a teacher, surely this past year has been difficult for you, so we are glad we could provide some comfort in a tense situation. From one group of every day heroes to another: Stay well! 💪We'll be here 24/7/365 if you need us.
Super nice staff. Quick and informative.
Dr. Blake and his staff are incredible. I had to get tested today. The small 4-6 person team pulls theirs roles flawlessly like a unit. I’ve never seen better genuine compassion during such chaos. 10/10 recommend for all emergency needs. …
Compassionate and knowledgeable staff plus minimal wait time.
Great drs's and staff, clean and comfortable. All emergency rooms should consider this kind of patient treatment. Worth every penny.
Yes customer service and genuine care were obvious
Your facility was super clean, the staff was so kind and friendly and the care was excellent! If I ever need quick care again I’ll be back! To top it off...I left with a gift! What a pleasant surprise!
10/10 would recommend!! I am a picky person and I can not think of a single flaw from my experience. Excellent Staff!!
The staff is extremely friendly, comforting and they know what they are doing. The facility is great. Ive been to quite a few ER/urgent care facilities, and I know how hard it is to make a patient feel like a human – this staff succeeded…
I cannot say enough good things about this location. The staff was incredibly friendly and professional, the doctor was very caring and helped keep my daughter calm. The facility is amazing! Incredibly clean and comfortable, with several…
The whole staff was very friendly. I went in as a panicked mom and they made me feel very comforted and even sent me with travels bags of stuff that I would need for my stay at the next hospital we were transported to. Facility is very …
They took care of my mom’s broken finger really timely and well!
Very good er. Dr and staff were though and nice.
Great staff. Super friendly, fast and efficient. You really wouldn’t know you are at an ER.
I loved trusted ER. The staff, nurses and doctors are phenomenal! They are all so very kind!! I highly recommend them and will continue to use them!
Amazing Service and fast. Treated me very friendly and did All kinds of tests. They followed up with me after. Coppell location was amazing. I have been at Coppell ER like 5 times with Emergency issues for my girls
I have been to several hospitals and stand alone ERs. But I have never had a better experience than the one I had at Trusted ER in Coppell. It was an entirely different experience, all their staff were amazing, the ammenities and the rooms …
Yes loved everyone on the staff! Highly recommend! The place is clean and bright and feels like home. They literally provide you with everything you could possibly need for you and anyone with you. Including comfortable chairs in your …
I received excellent, efficient and thorough care by compassionate team members. Jenna and Jefferey took excellent care of me. Brittany was very sweet and got me registered quickly and took care of all my billing needs. I would highly …
Trusted ER Coppell was the best free standing ER I have ever been to. I had to take my father in for X-rays due to a fall which had his wrist swollen. The staff that evening made my dad feel welcomed and took great care of him. The medical …
It is our honor and pleasure to provide care and an exceptional experience to you both. Thank you for the kind words. Wishing your father a speedy recovery.🙏❤️💙
Leah was excellent, she took great care of my son. The staff was wonderful and we were in and out in less than 45 minutes. It was very clean and inviting.
This place is amazing! Staff is kind, welcoming and prompt. I would highly recommend Trusted ER Coppell. I’ve had my share of sickness and injuries in the last three years and they’re always there for me!
I have been to a few ER ‘s in my lifetime but not one of them could measure up to Trusted ER! It was everything and more! The Service, cleanliness, Coffee Bar , Doctor, Nurses and front Office staff went above and beyond! I would definitely…
Trusted Er have the most caring an nicest people i have ever came across at an Er.From the front desk to the nurses an doctors.They listen to you an treat you for whatever may be wrong.They don't assume something is wrong they check you out…
Im never going to another er ever again. Jeff Jenna and Brittany treated me so nicely and took really good care of me and made me feel very comfortable when I wasn't feeling the best.
I came in for shortness of breath and chest pain. As soon as I walked in I almost forgot about my issues when I was greeted like family and taken back immediately. There was no wait and wasn't forced to fill out tons of paper work or …
This facility was extremely nice and clean! The staff was very attentive and caring. The rooms were very private and more like a mini hotel room, very relieving.
Lacey Baldwin Sherman
So I walk in needing a COVID test stat! Ruben & Alondra don’t sell the most expensive option but instead the most rational one. Being in need and not of sound mind I pick the 80% test. I got the test from Ruby...scariest 15 min wait ever...…
Hi Lacey, we're so glad we were able to provide testing and an examination by a doctor when you needed it. Feel better soon!
Trusted ER is my family’s new ER. From the time I arrived until the time I left I felt welcomed. The staff very professional and down right amazing especially Jenna, Jeff, Richard, and “Sasquatch”. The Ladies at the front desk are always …
I had to know if I had covid, due to being severely I'll. Professional, Kind employees and Dr. Was in and out. Office and bathrooms spotless and have a AMAZING snack /drink bars!
THIS is what medical care should look like! Patience and kindness from all staff, when you're feeling anxious, goes so far to start the healing!
VERY VERY impressed with the staff, their bedside manner, how they respected and cared for my 7 year old daughter when she was sick, and making her and I feel comfortable. EXCELLENT E.R. I highly recommend them!
Quick, professional with a personal touch.
Really clean, respectful,responsible,very nice, concerned, from the front desk to the patient room, from the nurses to the doctor, they were all just wonderful. They were all excellent. I appreciate your care. Thanks.
My husband had a spider bite and so we ended up at Trusted ER. Its so clean, staff very nice and nurse and doctor were very informative and quick. Great experience.
Got a rapid covid test here and was in and out with results within an hour... I don't have it btw
AMAZING service! Everyone was so patient and kind. My 6 year old said he wants to go back all the time now. We will definitely be using Trusted ER- Texoma for all of our emergency needs!
Absolutely amazing service! We were blown away at how kind and patient the staff was. My 6 year old said he wants to go back all the time now. We will definitely be using Trusted ER- Texoma for all of our emergency needs!
Staff was excellent. I’m employed in the medical field and am very satisfied with how professional Dr’s and RN’s administered treatments. Facility was spotlessly clean. I highly recommend Trusted ER
Great experience here for me. I had a molar that was cracked at dinner the night before I went in. The pain was unbearable, and because I didn’t have an established dentist in the area, I chose Trusted ER because of the great reviews I saw …
They were extremely friendly and helpful, not only to my husband who was the patient but also to myself and our daughter. The doctors and nurses worked very fast but also took the time to understand and evaluate the issue my husband was …
Every staff member exceeded every expectation anyone could imagine! Thank you so much! I received my cookies as well!
Thank you so much Hanson for the kind review. We are so happy we could be here to take care of you.
Truly a great experience. I have a fear of hospitals so I wanted to try TrustedER before having to go to a hospital. Definitely worth going. Friendly & Nolaged staff. They also have the equipment that is needed to treat and diagnose.
This facility is amazing. Dr. O was good and friendly.
We were glad to be in and out so fast😊
Hands down this is the best ER experience I have ever had. My insurance , Tricare prime is not accepted at this hospital but that didn’t stop them from treating me with the utmost respect and giving me all the information I needed after my …
Trusted ER is the only place we will take our family they are so awesome and know there stuff . It is the best in Grayson County
This place beyond exceeded my expectations! Having worked in hospitals for the last 3 odd years, I expected it to be like any other ER, but I was so wrong. From the moment I walked through the door the staff was super attentive and kind. …
Some of the best medical care ever given to us. The staff are amazing and caring. Love this place
I cannot say enough great things about Trusted ER. We brought our one year old in at 6:30 in the evening because he couldn’t breathe – I’m talking turning blue, snot pouring, choking on mucous couldn’t breathe. The staff here did …
This place was exceptional. I was severely sick and the care I got was astounding. From the doctors to the front desk, the nurses and the medical aids. Not one time were they anything but helpful and caring. I ended up having to stay …
Absolutely blown away by my experience here. Front desk was more than helpful with any questions I had, she had a very warm welcoming spirit. The actual back area staff was just as warm spirited as her, and more. Everyone was attentive to …
Great experience. Lydia, carrie and the nurse and radio tech and Dr. O were great
Beautiful location and highly attentive staff! They responded to my needs and helped me connect with the resources needed for healthier living!
All staff was wonderful i would recamen trusted er ro everone you are verry well taken care i wish i can get on television to tell evert body thank very for the care i got.
I don’t think I will ever go to another ER again after being treated at Trusted ER. I had the flu, 103 fever, really didn’t know what else to with myself since I couldn’t keep anything down. Receptionist- sweet and quick. Got into a room, …
Going to the ED or hospital is just not supposed to be a good experience but let me tell you TRUSTED ER changed that. In addition to the personalized care I received, the added touches to my observation room, and after care has ensured that…
Friendly staff, comfortable surroundings, excellent and thorough medical care. Amazing place!!
Thanks Shannon, we are glad you had a great experience.
Fastest and most efficient ER anyone in my family has ever been to. Kindness and compassion shown to patients is amazing. I got 7 staples, and CT, and was in and out in a little over an hour. Arrived about 9:40am and was able to make a my …
Took my son there and everyone there was so nice and treated him so great, he was blowing kisses and hugging everyone. We loved it there!
First, if I could give more than 5 stars, I definitely would!! The treatment and compassion from the staff, was the best I've EVER recieved. Richard, Lydia, and Amanda were all so wonderful!! They actually care about you. They try to give …
The staff, and this facility are PHENOMENAL. I have never been to an ER where they treat you like family. Clean and friendly, super accommodating.
Our little one had an accident on sunday morning! Trusted ER was AMAZING! we will go here for urgent care moving foward!!! They actually cared, Made it comfortable for us, And Just above and beyond! Great outstanding service!!!
I brought my mother in after she had a pretty hard fall. Dr Mallick, Nina and Michael were amazing! Kindness and caring was overflowing. I would recommend Trusted ER to all my friends and family! Best free standing ER in Grayson County!
I had a great experience,
The facility was very nice and clean; the rooms were private and spacious. They had X-ray and labs on site to accurately diagnose. The staff was extremely efficient, helpful, and accommodating!
Went to see if I had broken my hand. I’ve never used them before but they were right by my house. I was very pleasantly surprised. I got right in and out. Very friendly service. I would definitely go back and have told all my friends about …