Village Home Appliance has the best service. They scheduled my repair right after I contacted the warranty department for service. The technician was prompt, courteous, and completed the repair promptly.
We are so glad we could help Robert. Glad we could get your repair done quick.
Geneseo is so lucky to have Village Home Stores, it is a full service store.
Our washer, dryer, dishwasher and chandeliers came from here.
A year ago our basement fridge stopped working. The service department quickly fixed that!
Just …
read moreOh Nancy what a wonderful review we are so glad to be your source for service and sales
Great customer service. We walked in 30 minutes before closing and they still were very helpful and didn't rush us out. We will for sure keep going back.
Shawn thank you so much for supporting our small business with your purchase. Thank you for your kind words and continued business.
Ive purchased several appliances from Village Home Store and I recommend them highly. Ive sent my family there to buy appliances. We’re all VERY happy with the service and the products. And in the rare occurrence of problem the repair guy…
read moreOh thank you so much Stephanie for your business and your recommendations to others. We agree. David is a jewel!
Rachel was absolutely amazing to work with. She was friendly, helpful, and always responsive with any questions or concerns. We will 100% use Village Home Stores in the future as well as recommend them to everyone.
Thank you so much for shopping with us Heather. We will pass along a high-five to Rachel and thank you so much for recommending us. That makes such a big difference for our small business.
Excellent from beginning to end! The entire process was easy and quick from choosing appliances in a large showroom with knowledgeable and helpful staff to having the appliances installed very quickly (even an appliance that had to be …
read moreElisa you have just made our day with these kind words! We are so honored to get to be your local option and give you the customer experience (and great pricing) you deserve.
I have had wonderful experiences with every appliance I have purchased. Everyone has always been friendly and knowledgeable. The sales ladies have made purchases incredibly easy and seamless. The delivery team has delivered and installed …
read moreThank you for your continued business Emma. Call anytime if you need anything.
No one was able to be home when my appliance was to be delivered. When the delivery people called, I explained how to get into the house, and when we returned home the appliance had been installed and everything was great.
So glad we could help and that you felt comfortable trusting us to get the work done for you even when you weren’t at home.
TOP NOTCH SERVICE! A couple years ago my parents bought a washer and dryer from Village Home Stores. Last week while I was visiting I did something to the washing machine and thought I broke it. I called the store and was promptly …
read moreTami thank YOU so much for such a wonderful recap of your experience with our team. We are so glad to have been able to help get things back up and running for your parents. We're very lucky to have Abby and David at Village.
We purchased a Kitchen Aid refrigerator. We chose Village Home Stores after purchasing a wall oven, microwave, and warming drawer a year ago. We were very happy with the installation, so instead of purchasing the refrigerator from a big box…
read moreThank you so much for shopping again with us Stephanie.
Great time! My wife and I are looking to make some renovations to our new home, great prices, deals, and staff! The miss at the front desk paid us no mind, and was generally rude. Initially this was off putting but the other two staff …
read moreSo sorry to hear that your first impression of our team wasn't ideal. Glad we were able to still connect and answer your questions. Hope we can help with the new place.
. . . I am used to about 50% of repairmen replying with a curt mumble when I ask what they are doing on a repair in my house. Your dishwasher repair guy Jeff is a great exception as he answered my questions in a friendly manner with good …
read moreWe purchased a new refrigerator from Village Home Stores last week and I can't thank them enough for helping us out of a bind when our old refrigerator stopped working. Rachel went above and beyond to get us setup with a delivery much …
read moreWe are so glad to help get you moved into a new fridge John. Thank you so much for shopping local with us and for trusting our team.
The young lady that answered my call was very friendly, and helpful. She described how to remove my top dishwasher shelf, I brought it in and she changed out the part of rollers. She gave me 3 options to fix it. I'm so glad that I didn't …
read moreWe are so glad we could get things sorted out with you without replacing the dishwasher! Call if you have any other problems Cynthia
We were very impressed with our designer, Angela. From the first meeting with her, she made us feel welcomed and comfortable. Angela presented multiple options for replacing our kitchen cabinets. Her knowledge of all the items was …
read moreThank you so much Cliff for welcoming our team and our subcontractors to work in your home. This means so much that you took time to review us online and mention team members by name. Thank you again for choosing Village Home Stores and trusting in our project management process.
Village Home Store was amazing at getting my oven working. They were quick and found the issue, they ordered the part and when they came back to put it in it was broke. So they had to reorder it and the very nice repair man apologized …
read moreThank you so much for your patience with the broken part Corrie. So glad you are back up and running now. Call if you need us.
I highly recommend Village Home Store for appliance repair! Our service man was friendly, informative, professional,and efficient! I will definitely make Village Home Store my first call if appliance repair is needed! Cindy
Thank you so much for these kind words Cindy. Call if you need anything else.
Hello, your technician was out to my home today. He was so kind, personable, professional. He knew right away what the problem was. He is five stars
Not an overpriced business; very competitively priced. Customer Service is priceless and should seriously consider it as part of package, not just a price on a stick on one item, look at the whole pthe price package. They listen; so if you …
read moreThank you so much Bonnie! We are so glad you agree that customer service is a big part of why you buy from a small business like Village.
We recently needed servicing on our dishwasher. A technician was able to come out within two days to assess the problem. The part needed was ordered and arrived right away. Unfortunately, and out of their control, the part arrived right …
read moreThank you so much for trusting our techs Teri and for your patience allowing them the holiday weekend they work hard to have. So glad you are back up and running. Call if you need us.
We used VHS to update our kitchen (counters, backsplash and tiling an accent wall). Rachel was our designer and her help was excellent. Then Maurey did a great job on the actual demo and installation. If minor concerns were brought up he…
read moreThank you so much for trusting our team with your kitchen updates Becky. Enjoy it and call us if you need anything.
The ease of online shopping is great and the ladies in store are very knowledgeable…pricing is in line with the big box stores. Love dealing with small town companies…Customer service is important to them and it shows! So far it’s been a …
read moreThank you so much for shopping with us Carrie! We are so glad to offer an online shopping experience that also includes great personalized service.