From 630 reviews
Sue Cronin
Sue Cronin

Village Home Store always has tops in the appliances we need at very competitive prices. Staff, delivery and service definitely exceed expectations.

Response from business owner

Thank you so much for supporting our small business Sue

via Google
Bonnie Guapi
Bonnie Guapi

Not an overpriced business; very competitively priced. Customer Service is priceless and should seriously consider it as part of package, not just a price on a stick on one item, look at the whole pthe price package. They listen; so if you …

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Response from business owner

Thank you so much Bonnie! We are so glad you agree that customer service is a big part of why you buy from a small business like Village.

via Google
Daniel Burich
Daniel Burich

Nice staff in appliances.

Response from business owner

Thanks Daniel

via Google
Sara Wells
Sara Wells

Always Excellent Service!

Response from business owner

Thank you so much Sara!

via Google
Teri Ford
Teri Ford

We recently needed servicing on our dishwasher. A technician was able to come out within two days to assess the problem. The part needed was ordered and arrived right away. Unfortunately, and out of their control, the part arrived right …

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Response from business owner

Thank you so much for trusting our techs Teri and for your patience allowing them the holiday weekend they work hard to have. So glad you are back up and running. Call if you need us.

via Google
Marcia Johnson
Marcia Johnson

Staff very friendly and knowledgeable. Service very fast.

Response from business owner

Thank you so much for working with our small business Marcia.

via Google
Bronson Good
Bronson Good

Great customer service. Timely delivery.

Friendly / easy to work with. Got my fridge in and set up pretty fast.

Village has yet to disappoint. Thanks VHS!

Response from business owner

Glad to hear! Thanks for your business Bronson

via Google
Bennie Otero
Bennie Otero

No complaints with my purchase

Response from business owner

Thanks so much Bennie

via Google
Becky Hausmann
Becky Hausmann

We used VHS to update our kitchen (counters, backsplash and tiling an accent wall). Rachel was our designer and her help was excellent. Then Maurey did a great job on the actual demo and installation. If minor concerns were brought up he…

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Response from business owner

Thank you so much for trusting our team with your kitchen updates Becky. Enjoy it and call us if you need anything.

via Google
Lori Erickson
Lori Erickson

Tech was quick to fix our washer, knowledgeable, and informative.

Very personable. Thanks

Response from business owner

Thank you so much for trusting our team with your repair Lori.

via Google
Olumide Marvelous Folorunsho
Olumide Marvelous Folorunsho

Never imagined getting so much profits within a short period of time, it happened surprisingly I got this huge amount for me and super happy and excited for this win, it’s a great start for me in line if traded, you been a genius Mrs Laura …

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via Facebook
Heather Imsland
Heather Imsland

Great customer service! Fixed out ice maker issue in less than 30 minutes! Now it’s working properly with no issues.

Response from business owner

Thank you for trusting our techs Heather! Glad to have your ice back up and running in time for this heatwave coming in.

via Google
Carrie Myers
Carrie Myers

The ease of online shopping is great and the ladies in store are very knowledgeable…pricing is in line with the big box stores. Love dealing with small town companies…Customer service is important to them and it shows! So far it’s been a …

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Response from business owner

Thank you so much for shopping with us Carrie! We are so glad to offer an online shopping experience that also includes great personalized service.

via Google
Candy Zaagman
Candy Zaagman

Professional and workmanship above all others.

Response from business owner

Thank you so much Candy

via Google
Linda Barnett
Linda Barnett

Very friendly and quick service with plenty of selections!...and Very reasonably priced!

Thank you!

Response from business owner

So glad we had what you needed Linda. Thank you for working with Village.

via Google
Debra Beyerlein
Debra Beyerlein

Things were fixed and explained quickly with my ice maker!

Response from business owner

So glad we could help Debra.

via Google
Daniel Walsh
Daniel Walsh

Great business, great installation crew!

Response from business owner

Thank you so much for trusting our team Daniel! Call us if you need anything.

via Google
Sarah Nodine
Sarah Nodine

Excellent service. I would like to thank the sales, service and delivery departments.

Response from business owner

Thank you so much Sarah! Glad we were able to help.

via Google
Andy Nortman
Andy Nortman

On time, expert service done quickly. Couldn’t be happier

Response from business owner

Thank you so much for working with us Andy

via Google
Kathy
Kathy

Professional, competent, punctual, and courteous. I like the way this company was very upfront above charges and costs. What more could you want?

Response from business owner

Thank you so much for your trust as a customer Kathy.

via Google
toni quayle
toni quayle

Overall, I was very pleased with my experience of shopping, purchasing, and delivery of appliances from Village Home Stores. However... I was a bit disappointed that the clothes dryer I purchased did NOT come with a light inside!! I never …

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Response from business owner

Thank you so much for your business Toni. We are sorry that the category of dryer you were shopping for does not offer an interior light. I hope you love the range you had delivered. I have the same model in my house. -Elizabeth

via Google
brent retherford
brent retherford

We bought all new appliances. New stove with double oven, new refrigerator, new dish washer, new washer and dryer and new 24 cubic foot chest freezer. Their staff were polite, helpful and knowledgeable about their products. One reason we …

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Response from business owner

Thank you so much Brent. Call if you have any questions about the new appliances.

via Google
Kathleen Repass
Kathleen Repass

I purchased a whirlpool dishwasher. The sales representative was efficient and knowledgeable. The delivery and installation were quickly scheduled. The installer arrived on time and was friendly, NEAT and cautious as he moved the dishwasher…

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Response from business owner

Thank you so much for your purchase and trust as a customer Kathleen. Call if you need anything else.

via Google
Nisah S. Manyaka
Nisah S. Manyaka

I have been seeing so many people talking about a lady called Mrs Alicia Malone, and I kept wondering if she is really an expert trader like they say about her because almost all everyone is not real in trading aspect, then I contacted her…

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via Facebook
Robin VanMeenen
Robin VanMeenen

Jeff was awesome! Professional and polite.

Response from business owner

So glad to hear this Robin. Jeff is the best we are so lucky to have him.

via Google
Paula Venema
Paula Venema

Very pleased with the work needed.thank you

Response from business owner

So glad we could help Paula. Call if you need us.

via Google
Linda Lindburg
Linda Lindburg

Lower oven not heating. Coil broken.

Response from business owner

Glad we were able to get those issues repaired for you Linda. Call if you need anything else.

via Google
Rachelle Fitschen
Rachelle Fitschen

Purchased a new fridge and had it delivered.

Response from business owner

Thank you for your purchase Rachelle.

via Google
Deb Wheeler
Deb Wheeler

Bought washer and dryer. Very helpful in explaining the difference between them all. Great service with a smile.

Response from business owner

So glad we could find the right pair for you Deb. Call if you have any questions about the new machines and settings.

via Google
McCombs, B
McCombs, B

Hi, Emma!…

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cheryl despain
cheryl despain

David was amazing, and so helpful, what a sweet kind kid😉

Response from business owner

David is the best we are so glad to have him on our team. Thank you for trusting us with your repair Cheryl.

via Google
Deborah Bennett
Deborah Bennett

Very professional and timely service!

Response from business owner

Thank you so much for your business Deb!

via Google
Carrie McGuire
Carrie McGuire

We were looking for a specific type of range hood. We shopped the big box stores and no one even had any floor models we could look at. We were just told to “check online and we can order it”. We decided to check Village Hone Store to see…

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Response from business owner

Carrie we are so glad found us and that we were able to help! Call if you need anything and thank you so much for taking the time to review our small business online.

via Google
Steven Pehowski
Steven Pehowski

excellent

Response from business owner

Thanks so much for trusting us with your project Steven

via Google
Dorothy Heaton
Dorothy Heaton

We purchased a new Washer and Dryer, the Sales person, was very helpful and helped us make the right decision for us, her name is Emma Bennitt Also the two men who installed our appliances did a great job !

Response from business owner

So glad you had a great experience with our sales and install teams Dorothy. Call if you have any questions about the new laundry pair.

via Google
Judy VanDeWoestyne
Judy VanDeWoestyne

Friendly prompt service to replace refrigerator filter.

Response from business owner

Thank you so much Judy! Call anytime you need us.

via Google
Kubiak Aisha
Kubiak Aisha

I commend your wonderful work, advertising and promoting, this great investment opportunity is the only way I can say thanks to you Mrs. Victoria, you are sure the best Bitcoin trader so far. Thanks for helping me achieve all my dreams …

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via Facebook
Jeffery Orton
Jeffery Orton

Microwave install

Response from business owner

Thank you for choosing Village Jeffery

via Google
Janet Hermann
Janet Hermann

We went in and were treated so kindly and professionally. They accommodated our budget with the best outcome.

I have already referred others. I would never use a big box store after the personalized service we received.

Extremely satisfied!

Response from business owner

What fantastic feedback this is Janet! We are so glad you had a great experience with our team and thank you for referring us that means the world to our small business.

via Google
Jana Seutter *Staff*
Jana Seutter *Staff*

We enjoyed working with our designer and she worked well with the contractors. The quality of materials is good.

Response from business owner

Thank you so much for working with Village on your project Jana.

via Google
Barb Lynch
Barb Lynch

Village Home installed two new bathroom vanities with new trim and doors around towel and laundry shoot cabinets. Village Home’s carpenters were dependable, exacting and professional. Their products are good quality. We’re very happy.

Response from business owner

Thank you so much Barb. Your bathrooms turned out so great!

via Google
Wm Skiles
Wm Skiles

Replaced valve. Great employee Did a great job

Response from business owner

Thanks so much for trusting our team with your service call.

via Google
Adam Moller
Adam Moller

Recommend checking this store out. They have everything for your home remodel in one place.

Response from business owner

Thank you so much Adam!

via Google
Melody Clementz
Melody Clementz

Couldn't have asked for better service.

Response from business owner

Thank you so much for trusting us with your service call Melody.

via Google
Matt Storm
Matt Storm

Our dryer stopped working and we called and they were able to come out within two days to take a look at it. Unfortunately the part that we needed to repair it was discontinued so we had to get a new one. Tammy was able to work with me to …

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Response from business owner

Thank you so much for trusting us as your local source Matt. So sorry we couldn't get your dryer repaired, but we are thrilled that Tammy could get to work for you and track down an available dryer. Call if you need anything.

via Google
nancy tervelt
nancy tervelt

Our combo oven-microwave went out and they tried very hard to repair it. Unfortunately they could no longer get the parts for it, so we ordered a new one and it will be installed soon.

Response from business owner

Thank you so much for trusting us with your appliances Nancy. Sorry we couldn’t repair what you had but we are glad we can deliver a new unit to you soon.

via Google
Russ Prunty
Russ Prunty

Guy that came and did the initial check, was great! Explained what needed done. I was actually not home when the repairs were done, but when I arrived back home after work, everything was clean and back where it was when I left. Would …

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Response from business owner

Thank you so much for trusting our technicians with your service call. Let us know if you need anything else.

via Google
Sally Swanson
Sally Swanson

Fast, friendly. Great service!

Response from business owner

Thank you so much for your business Sally!

via Google
ES 4U52
ES 4U52

Purchased a oven hood from Village. Great customer service!

Response from business owner

Thank you so much for your business.

via Google
Kevin Karasti
Kevin Karasti

What an outstanding business. By far the best experience I’ve ever had with an appliance repair company. The technician has been to my home several times to fix various appliances that have broken and each time it is a very pleasant …

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Response from business owner

Thank you so much Keven for taking the time to write this review. So glad we have been able to help. Call if you need us again.

via Google
Richard&Marlene Baltazor
Richard&Marlene Baltazor

Always professional & fixed our issue in a matter of minutes. They did a kitchen design for us several years ago and stayed on schedule & the completed kitchen has been great!

Response from business owner

Thank you for your continued trust in our team Baltazors! Call if you need anything else.

via Google
Arthur French
Arthur French

Fast and knowledgeable repair man

Response from business owner

Thank you so much for trusting our techs with your repair Arthur.

via Google
Mary
Mary

I will only buy my appliances from the village home store .. their service is top of the line I've never had any complaint with a repair person. Always courteous respectful of your home.. I recommend village home hardware they get a five-…

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Chef Keys by K.C.Ross
Chef Keys by K.C.Ross

I absolutely love!!! This store!

via Facebook
Christy Hofmeister
Christy Hofmeister

We are happily return customers. This time it was a new refrigerator install and old refrigerator removed. Great customer service with Tami and delivery and installation guys were great too. excellent experience overall. We will continue …

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Response from business owner

Thank you for choosing Village again Christy.

via Google
Venessa Fielder
Venessa Fielder

Polite on time genuine helped as fast as they could service guy was respectful kind

Response from business owner

This is so great to hear! Thanks for trusting us with your repair Venessa.

via Google
Karen Ogden
Karen Ogden

Went in to look at refrigerators and the customer service agent was very knowledgeable. We left after 15 minutes very pleased with the new refrig that she sold us. Thank you so much 😊

Response from business owner

So glad we could help Karen.

via Google
Laura Hendricks
Laura Hendricks

Great, experience

Response from business owner

So glad to hear Laura. Call if you need anything.

via Google
Janice Glancy
Janice Glancy

After the sudden death of my wife the day after our kitchen was stripped to the studs, the Village completely rescheduled everything to do their thing when I was ready to proceed. Every craftsman they sent to my house was professional, …

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Response from business owner

Denny, our hearts continue to weigh heavy for your loss. Our team and the subs all know how excited she was about the project. Thank you for trusting us to honor her and finish the project up once you were ready. Call us if you need anything.

via Google
Karen Girt
Karen Girt

Got all appliances. Quote for counter top was higher than another conpany so I opted the other company instead

Response from business owner

Thank you for taking the time to review us online Karen.

via Google
billandcarolyn gilbert
billandcarolyn gilbert

Installed stove

Response from business owner

Thank you for choosing Village

via Google
Alexis Wachal
Alexis Wachal

I have been extremely pleased with the customer service and follow up from VHS. They handled my complex service issue and reached out to me before I even heard back from the manufacturer.

Response from business owner

We were so glad to help! Call if you need anything else.

via Google
Denise Killion
Denise Killion

Great to work with excellent customer service quality workmanship and quality products.

Response from business owner

Thank you so much for choosing Village Denise.

via Google
Lindy Linda
Lindy Linda

easy to work with and responsive. They will make recommendations when asked. They did a kitchen, bathroom, and utility room remodel. It is beautiful.

Response from business owner

Thank you so much for choosing Village Linda! Your project turned out great. Call if you need anything.

via Google
Janice VanMeenen
Janice VanMeenen

Emma was very professional and helpful with choosing the our new appliances.

Response from business owner

So glad we could help Janice! Call if you have any questions about them.

via Google
Kirk Wyffels
Kirk Wyffels

Great customer service

Response from business owner

Thank you for your business Kirk!

via Google
Heather Farrell
Heather Farrell

Village Home Stores did an amazing job on replacing and installing our new quartz countertops. They have great quality products, professional staff, and awesome service. All my questions were answered honestly. Thank you Rachel for helping …

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Response from business owner

Oh we are so glad we could help with your new quartz! Enjoy those tops and call if you need anything else.

via Google
Thulani Nombanga
Thulani Nombanga

All thanks to Mrs Anita crypto who has given me the opportunity of knowing what online trading is all about, it hasn't been easy on me not until I was introduce to Mrs ANITA , who has taught me the easier way of making profit with little …

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via Facebook
Lori
Lori

Great service. David the technician was very professional.

Response from business owner

Thank you so much for the kind words Lori. David is great!

via Google
Kelsey Cherry
Kelsey Cherry

We bought a washer and dryer in stock. They were able to set up pick up for the same day! We are very pleased with our purchase and thankful for their knowledgeable, prompt service.

Response from business owner

Oh we are so thrilled we could help out Kelsey and that we had something on hand that worked. Call if you have any questions about the settings on the new pair.

via Google
Dobbels, D
Dobbels, D

Dave was great. Friendly and helpful

Carrie Brooks
Carrie Brooks

Fast and friendly service! :) Wasn’t able to repair the ice maker, but had all of the parts with him to replace our ice maker quickly. I appreciate the professionalism and ease of service. We will be using them for any future appliance …

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Response from business owner

So glad we were able to make it all happen in one trip Carrie! Call if you need anything else.

via Google
Kevin Versluis
Kevin Versluis

New dishwasher

Response from business owner

Thank you so much for choosing Village Kevin

via Google
Scott Anderson
Scott Anderson

The delivery gentleman replace our washer and dryer with new ones. They very friendly and knowledgeable. Everything works great. Thanks

Response from business owner

Thank you so much for choosing to purchase from our small business Scott! Call if you have any questions about the new laundry set.

via Google
Brian Haars
Brian Haars

The design team we worked with was amazing. Angela, Keri, and Brad were fantastic. Would definitely work with them again.

Response from business owner

Thank you so much for working with us Brian!

via Google
Kathy Lindquist
Kathy Lindquist

The staff was very helpful, patient and friendly. I did not full pushed or obligated to buy, and I was very surprised that their prices on appliances were comparable to others. They offer an awesome, and affordable warranty plan and free …

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Response from business owner

Kathy we love seeing you had a great experience start to finish with our team. Call if you have any questions about your purchases. Thank you for shopping with us.

via Google
Bill Marchese
Bill Marchese

My better half needed a new refrigerator when her landlord failed to repair or replace the included refrigerator. I walked in the store at 9:00 am, selected and purchased a fridge. I went to the warehouse and picked it up. She was putting …

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Response from business owner

So glad we could help! Thank YOU for choosing us and getting her all set up.

via Google
Kathie
Kathie

Very willing to work with customer and very helpful. Would highly recommend.

Response from business owner

Thank you so much Kathie! Glad we could help.

via Google
Tom Domino
Tom Domino

Service man was very professional and cleaned up after his work was completed.

Response from business owner

Thank you so much for trusting our team with your repair Tom.

via Google
Jan Abell
Jan Abell

Great service and very knowledgeable!! Appreciate the extra care in service.

Response from business owner

Thank you so much Jan! Call anytime you need us.

via Facebook
Kathleen Orr
Kathleen Orr

Very helpful and courteous.

Instillation was so very efficient, and explained how things worked. We really appreciated that.

Response from business owner

Thank you so much for choosing Village Kathleen.

via Facebook
John Miller
John Miller

Samantha was extremely knowledgeable and very helpful in selecting my new flooring. Great quality, professional and in time delivery, will definitely us The Village Home Store again.

Response from business owner

Thanks so much John!

via Google
Carolyn Sleaford
Carolyn Sleaford

Repair man was awesome and quick!!

Response from business owner

Wonderful to hear! Call if you need anything else Carolyn.

via Google
Meg Radue
Meg Radue

The service people are courteous and informative.

Response from business owner

Thank you so much for recommending us online Meg!

via Facebook
Theresa Hooks
Theresa Hooks

Josh was wonderful to work with and the process was quick. Looking forward to the finished project.

Response from business owner

Thank you so much for choosing Village Theresa!

via Google
Tom Tomlinson
Tom Tomlinson

Super people, prompt and efficient and very friendly

Response from business owner

Thank you so much Tom!

via Google
Dale Goodrich
Dale Goodrich

Very prompt and dependable. They called and kept appointments as promised. Service technician was knowledgeable and very friendly.

Good service!

Response from business owner

Thank you so much for choosing Village Dale!

via Google
Teri Vanherzeele
Teri Vanherzeele

Glad I followed up because I had fallen off the schedule. Yet Monica and Jeff still work me in as promised and resolved the issue. Thank you!

Response from business owner

Thank you again for your patience Teri and for trusting Village with your repair.

via Google
Suzy Nicholson Schindler
Suzy Nicholson Schindler

Prompt and professional service on an appliance that is fourteen years old and wasn’t purchased at Village Home Stores. The service tech Jeff explained the needed repair/parts and really knows his stuff. Who knew having ice again would make…

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Response from business owner

Thank you so much for choosing Village again Suzy! Glad we could get you ice again in time for Summer!

via Facebook
Meade, L
Meade, L

We have purchased several appliances from Village Home Stores. They were delivered promptly

Anytime we needed servicing, they were prompt, courteous, knowledgeable and effective.

I would recommend them anytime.

connie gorgas
connie gorgas

I can’t say enough good things about this company. Angela was wonderful to work with. Helped me get exactly what I wanted. Adam was very responsive to my wants and needs. All of their contractors were very kind and professional. They went …

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Response from business owner

Thank you so much for this review Connie! You were a joy to work with! We can't wait to get the bathroom done for you now!

via Google
Thomas Rutledge
Thomas Rutledge

Very professional service technician. Repair done timely. Definitely call them the next time appliance repair needed.

Response from business owner

So glad we could help Thomas. Call if you need anything else.

via Google
Patricia Minnaert
Patricia Minnaert

They were here on time, did a great job and all were great people to work with.

Response from business owner

Thank you so much for taking the time to review us online Pat! Also, our team would like to go on record and say 5 STARS for your cookie-baking skills!

via Google
Joseph R. DePauw
Joseph R. DePauw

They came the next day after I called. Quickly diagnosed and repaired my dryer. He was friendly and courteous. I have used this business and will continue to do so. They are the best!!

Response from business owner

Glad we could help! Thank for all of your business over the years Joseph.

via Facebook
Pat D
Pat D

My dryer was serviced numerous times by other companies, but never worked right until Village Home serviced it!

Response from business owner

So glad we could help Pat! Call if you need anything elese.

via Google
Kelly Hayes Carroll
Kelly Hayes Carroll

professional and thorough in their work and planning

Response from business owner

Thank you so much Kelly this is a wonderful compliment.

via Facebook
Gregg McCarty Sr
Gregg McCarty Sr

Friendly/helpful staff. Nice local business.

Response from business owner

Thanks much for shopping with us Gregg!

via Google
Alan Homer
Alan Homer

Service was quick, professional and friendly.

Response from business owner

So glad to hear Alan. Call if you need anything else.

via Google
Kelly Valenzuela
Kelly Valenzuela

Technician was on time and worked quickly. He was friendly and kind.

Response from business owner

So glad you had a great experience with our team Kelly.

via Google
Teri Mincks
Teri Mincks

Thank you for the quick and friendly service from the office staff. And from the service end, Jeff is a terrific technician who goes out of his way to make sure everything is correct.

Response from business owner

Thank you so much for the kind review Teri. We are very lucky to have Jeff and the service support staff we have. Call if you need anything else.

via Google