From 561 reviews
Elisa Fliege
Elisa Fliege

Excellent from beginning to end! The entire process was easy and quick from choosing appliances in a large showroom with knowledgeable and helpful staff to having the appliances installed very quickly (even an appliance that had to be …

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Response from business owner

Elisa you have just made our day with these kind words! We are so honored to get to be your local option and give you the customer experience (and great pricing) you deserve.

via Google
Ron Davis
Ron Davis

On time professional job done perfect

Response from business owner

So glad to hear Ron. Thank you for shopping local with us

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Gordon Dickerson
Gordon Dickerson

The technician was very helpful and polite.

Response from business owner

So glad we could help Gordon

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Phil Mc Millan
Phil Mc Millan

Smooth transaction quick install

Response from business owner

Love to hear it Phil! Thanks so much for shopping with us.

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Thomas Rehr
Thomas Rehr

Prompt courteous service! Would definitely recommend!

Response from business owner

Thank you so much for shopping with us Thomas

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Rolland Marshall
Rolland Marshall

Knowledgeable service techs

Response from business owner

Thanks so much for trusting us with your repair Rolland

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Jacob Waller
Jacob Waller

Service and professionalism beyond measure! Exceeds industry standards, buy here and don't worry about it again!

Response from business owner

Jacob this is such amazing and encouraging feedback! Thank you so much for shopping with us.

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Brenda Frazier
Brenda Frazier

No one was able to be home when my appliance was to be delivered. When the delivery people called, I explained how to get into the house, and when we returned home the appliance had been installed and everything was great.

Response from business owner

So glad we could help and that you felt comfortable trusting us to get the work done for you even when you weren’t at home.

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Dustin Smith
Dustin Smith

Village has taken great care of me since day one! Excellent pricing with even better customer service. My wife and i will def go back to Village for any of our home needs!!

Response from business owner

Thank you so much for shopping with us. Call if you need anything.

via Google
C&B Sepaniak
C&B Sepaniak

We had two dryers that were over 7 years old repaired. The service was fast and they did a great job.

Response from business owner

So glad we could help! Thank you for trusting our team.

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Barbara Curtis
Barbara Curtis

If I have any more problems I would call them. I'm very satisfied with them.

Response from business owner

Thank you so much Barbara we are here if you do need us.

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Tami Conner
Tami Conner

TOP NOTCH SERVICE! A couple years ago my parents bought a washer and dryer from Village Home Stores. Last week while I was visiting I did something to the washing machine and thought I broke it. I called the store and was promptly …

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Response from business owner

Tami thank YOU so much for such a wonderful recap of your experience with our team. We are so glad to have been able to help get things back up and running for your parents. We're very lucky to have Abby and David at Village.

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Jen Woolsey
Jen Woolsey

Always great and tinely customer service

Response from business owner

Great to hear. Thank you for shopping with us.

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Joella Krause
Joella Krause

Both Sales and Install staff were professional and courteous.

Response from business owner

So glad we could help Joelle. Thanks so much for working with us.

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Dan Collins
Dan Collins

We had such a wonderful experience there. Staff took the time to search for what we wanted! We could not be happier with service and their product .

Response from business owner

So glad we could help Dan. Let us know if you need anything else.

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Heather Jo Vahle
Heather Jo Vahle

Love the service and repair department. Always very helpful and wonderful to work with

Response from business owner

Thank you so much Heather! Never a fun reason to need that department at Village but we are so glad to have the team we do to make it easier on any household.

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Paul Zima
Paul Zima

Excellent Job.

Response from business owner

Thank you Paul. Let us know if you need anything else.

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Linda Mapes
Linda Mapes

All employees I was in contact with were very helpful, answered my questions and the items were installed as promised I would be willing to give great reports to anyone that asks.

.

Response from business owner

Thank you so much for shopping with us Linda

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Petra Anders
Petra Anders

Did warranty work on my stove. Service Technician was on time and very professional.

Response from business owner

So glad we could help Petra. Call if you need anything else.

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Collett Gillam
Collett Gillam

Great customer service. Easy to work with and prompt with responses.

Response from business owner

Thank you so much for the kind words Collett. So glad we could help.

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Diann Slater
Diann Slater

Rachael was a delight to work with.

Response from business owner

So glad to hear! Thank you so much for shopping with us Diann

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Stephanie J Pim
Stephanie J Pim

We purchased a Kitchen Aid refrigerator. We chose Village Home Stores after purchasing a wall oven, microwave, and warming drawer a year ago. We were very happy with the installation, so instead of purchasing the refrigerator from a big box…

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Response from business owner

Thank you so much for shopping again with us Stephanie.

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gavin holland
gavin holland

Great time! My wife and I are looking to make some renovations to our new home, great prices, deals, and staff! The miss at the front desk paid us no mind, and was generally rude. Initially this was off putting but the other two staff …

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Response from business owner

So sorry to hear that your first impression of our team wasn't ideal. Glad we were able to still connect and answer your questions. Hope we can help with the new place.

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Tim Allison
Tim Allison

Fast and friendly service. Had what I needed and delivered the next day. Will definitely recommend 👍

Response from business owner

Thank you so much Tim glad we could help.

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Brice McCaw
Brice McCaw

Great products, fantastic prices, and an even better staff! Never going to a big box store again.

Response from business owner

So glad you shopped with us Brice. Thank you for supporting our small business.

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Gary R
Gary R

. . . I am used to about 50% of repairmen replying with a curt mumble when I ask what they are doing on a repair in my house. Your dishwasher repair guy Jeff is a great exception as he answered my questions in a friendly manner with good …

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Erica Weber
Erica Weber

Wonderful people & fantastic service!

Response from business owner

Thank you so much for the kind words and for shopping with us Erica

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John Taylor
John Taylor

We purchased a new refrigerator from Village Home Stores last week and I can't thank them enough for helping us out of a bind when our old refrigerator stopped working. Rachel went above and beyond to get us setup with a delivery much …

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Response from business owner

We are so glad to help get you moved into a new fridge John. Thank you so much for shopping local with us and for trusting our team.

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Denise Winchell
Denise Winchell

Excellent store to shop in! Love my new lamp! Customer service was excellent!

Response from business owner

So glad Denise! Thanks for shopping with us.

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Julie Kruse
Julie Kruse

Large selection of light fixtures, flooring etc. Each department sales person has been very helpful in finding what we need.

Response from business owner

Thank you so much for shopping with us Julie.

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Mary Ann Struble
Mary Ann Struble

Always very helpful. We had to have our refrigerator serviced and the young man that worked on it was top notch.

Response from business owner

So glad David could help Mary Ann. Call if you need anything else.

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Michael karns
Michael karns

On time did a great job love the appliances would definitely recommend using village home store

Response from business owner

Thank you so much for shopping with us Michael

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Scott Peterson
Scott Peterson

Speedy and professional service. Service tech was courteous and explained everything that we needed to get our washing machine up and running.

Response from business owner

So glad we could help Scott

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SilverTapStudio
SilverTapStudio

Prompt and courteous service

Response from business owner

Thank you so much

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ASeaDC86
ASeaDC86

Prompt, courteous and knowledgeable. They were able to fix an issue another company couldn't. I highly recommend!

Response from business owner

Thank you so much for trusting us to help out. Call if you need anything else.

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Sophie Foss
Sophie Foss

Excellent service!

Response from business owner

So glad we could help!

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Laura Goetz-Arnold
Laura Goetz-Arnold

It was lightbulbs…. Glad you had them.

Response from business owner

We are too. Thanks for shopping with us Laura

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Missy Knepp
Missy Knepp

Very nice and knowledgeable sales people and provide great service.

Response from business owner

So glad we could help Missy

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Tony Drews
Tony Drews

Great service, killer Black Friday deal, prompt caring delivery and removal of old refrigerator.

Response from business owner

Glad we could get you a great deal and great service this Black Friday Tony.

via Google
Cynthia Maertens
Cynthia Maertens

The young lady that answered my call was very friendly, and helpful. She described how to remove my top dishwasher shelf, I brought it in and she changed out the part of rollers. She gave me 3 options to fix it. I'm so glad that I didn't …

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Response from business owner

We are so glad we could get things sorted out with you without replacing the dishwasher! Call if you have any other problems Cynthia

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Tonya Pike
Tonya Pike

Very helpful staff customer service was great.

Response from business owner

Thank you so much Tonya!

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Jeanette Hursman
Jeanette Hursman

Staff were so helpful.

Response from business owner

We are so glad to help Jeanette

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Ray and Lona Pribble
Ray and Lona Pribble

No problem with service. Of course I forgot his name, should remember, he’s been here often. He is very good and perfectly polite. My only complaint is the cost of a service. Very expensive!

Response from business owner

Thank you so much for trusting our team with your repairs.

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Cliff Zerull
Cliff Zerull

We were very impressed with our designer, Angela. From the first meeting with her, she made us feel welcomed and comfortable. Angela presented multiple options for replacing our kitchen cabinets. Her knowledge of all the items was …

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Response from business owner

Thank you so much Cliff for welcoming our team and our subcontractors to work in your home. This means so much that you took time to review us online and mention team members by name. Thank you again for choosing Village Home Stores and trusting in our project management process.

via Google
Corrie Newman
Corrie Newman

Village Home Store was amazing at getting my oven working. They were quick and found the issue, they ordered the part and when they came back to put it in it was broke. So they had to reorder it and the very nice repair man apologized …

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Response from business owner

Thank you so much for your patience with the broken part Corrie. So glad you are back up and running now. Call if you need us.

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Melisa
Melisa

Fast , efficient, and knowledgeable!

Response from business owner

Thank you so much Melisa! Glad we could help.

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Jamie Baugher
Jamie Baugher

Our technician David was very friendly and helpful would definitely recommend using Village Home Store.

Response from business owner

Thank you so much for trusting David and our team with your repair Jamie

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Chris Wells
Chris Wells

Dave always does a great job! Today besides changing a freezer light switch he CLEANED the bottom of the freezer. That's above and beyond!!! Great service!

Response from business owner

So great to hear that your service call went this well! Call if you need us again

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deni mccarter
deni mccarter

Great store, inventory and people! So happy to have this close to the Quad Cities !

Response from business owner

We are so thrilled to get to work with you Deni. Thanks for shopping with us

via Google
Terry
Terry

Hard to find someone that makes service calls anymore let alone an honest one. Jeff is one of those! THANKS AGAIN!

Response from business owner

We are very lucky to have Jeff on our team. He has been a trustworthy service tech since day one.

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Barbara Carroll
Barbara Carroll

Very professional business. There to help in anyway they can. Will use them again for other appliances as needed.

Response from business owner

So glad we could help Barbara

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Bonita Vincent
Bonita Vincent

I had new countertops and backsplash installed to upgrade my kitchen. Village did a wonderful job. It only took one week. I would hire them again.

Response from business owner

So glad we could help with your kitchen refresh Bonita. Call if you need anything else.

via Google
April Groves Martens
April Groves Martens

Very knowledgeable and would definitely use their services again as well as recommend.

Response from business owner

Thank you so much April. Glad we could help.

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Cindy Fowler
Cindy Fowler

I highly recommend Village Home Store for appliance repair! Our service man was friendly, informative, professional,and efficient! I will definitely make Village Home Store my first call if appliance repair is needed! Cindy

Response from business owner

Thank you so much for these kind words Cindy. Call if you need anything else.

via Google
Anthony Rosata
Anthony Rosata

Very happy with getting a new refrigerator from Village Home Store! We received the new fridge in a timely manner and the staff at the store and delivery guys are amazing!

Response from business owner

Thank you so much for choosing Village Home Stores Anthony

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Tina Hernandez
Tina Hernandez

Their technician was professional and worked very expeditiously.

Response from business owner

Thank you for trusting our service team with your diagnostic and repair Tina.

via Google
Gladys Fernas
Gladys Fernas

Great service provided by Village Inn Appliances

Response from business owner

Thank you for taking the time to leave us a review online Grace

via Google
Anonymous2
Anonymous2

Hello, your technician was out to my home today. He was so kind, personable, professional. He knew right away what the problem was. He is five stars

Thomas Vandevoorde
Thomas Vandevoorde

Very satisfied with the repair people & work.

Response from business owner

Thank you so much for working with us Thomas

via Google
Steve Fanella
Steve Fanella

I'm very satisfied with the service I received from you folks. Thank you for being so prompt with your service.

Response from business owner

Thank you so much for choosing Village Steve

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Sue Cronin
Sue Cronin

Village Home Store always has tops in the appliances we need at very competitive prices. Staff, delivery and service definitely exceed expectations.

Response from business owner

Thank you so much for supporting our small business Sue

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Bonnie Guapi
Bonnie Guapi

Not an overpriced business; very competitively priced. Customer Service is priceless and should seriously consider it as part of package, not just a price on a stick on one item, look at the whole pthe price package. They listen; so if you …

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Response from business owner

Thank you so much Bonnie! We are so glad you agree that customer service is a big part of why you buy from a small business like Village.

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Daniel Burich
Daniel Burich

Nice staff in appliances.

Response from business owner

Thanks Daniel

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Sara Wells
Sara Wells

Always Excellent Service!

Response from business owner

Thank you so much Sara!

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Teri Ford
Teri Ford

We recently needed servicing on our dishwasher. A technician was able to come out within two days to assess the problem. The part needed was ordered and arrived right away. Unfortunately, and out of their control, the part arrived right …

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Response from business owner

Thank you so much for trusting our techs Teri and for your patience allowing them the holiday weekend they work hard to have. So glad you are back up and running. Call if you need us.

via Google
Marcia Johnson
Marcia Johnson

Staff very friendly and knowledgeable. Service very fast.

Response from business owner

Thank you so much for working with our small business Marcia.

via Google
Bronson Good
Bronson Good

Great customer service. Timely delivery.

Friendly / easy to work with. Got my fridge in and set up pretty fast.

Village has yet to disappoint. Thanks VHS!

Response from business owner

Glad to hear! Thanks for your business Bronson

via Google
Bennie Otero
Bennie Otero

No complaints with my purchase

Response from business owner

Thanks so much Bennie

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Becky Hausmann
Becky Hausmann

We used VHS to update our kitchen (counters, backsplash and tiling an accent wall). Rachel was our designer and her help was excellent. Then Maurey did a great job on the actual demo and installation. If minor concerns were brought up he…

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Response from business owner

Thank you so much for trusting our team with your kitchen updates Becky. Enjoy it and call us if you need anything.

via Google
Lori Erickson
Lori Erickson

Tech was quick to fix our washer, knowledgeable, and informative.

Very personable. Thanks

Response from business owner

Thank you so much for trusting our team with your repair Lori.

via Google
Heather Imsland
Heather Imsland

Great customer service! Fixed out ice maker issue in less than 30 minutes! Now it’s working properly with no issues.

Response from business owner

Thank you for trusting our techs Heather! Glad to have your ice back up and running in time for this heatwave coming in.

via Google
Carrie Myers
Carrie Myers

The ease of online shopping is great and the ladies in store are very knowledgeable…pricing is in line with the big box stores. Love dealing with small town companies…Customer service is important to them and it shows! So far it’s been a …

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Response from business owner

Thank you so much for shopping with us Carrie! We are so glad to offer an online shopping experience that also includes great personalized service.

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Candy Zaagman
Candy Zaagman

Professional and workmanship above all others.

Response from business owner

Thank you so much Candy

via Google
Linda Barnett
Linda Barnett

Very friendly and quick service with plenty of selections!...and Very reasonably priced!

Thank you!

Response from business owner

So glad we had what you needed Linda. Thank you for working with Village.

via Google
Debra Beyerlein
Debra Beyerlein

Things were fixed and explained quickly with my ice maker!

Response from business owner

So glad we could help Debra.

via Google
Daniel Walsh
Daniel Walsh

Great business, great installation crew!

Response from business owner

Thank you so much for trusting our team Daniel! Call us if you need anything.

via Google
Sarah Nodine
Sarah Nodine

Excellent service. I would like to thank the sales, service and delivery departments.

Response from business owner

Thank you so much Sarah! Glad we were able to help.

via Google
Andy Nortman
Andy Nortman

On time, expert service done quickly. Couldn’t be happier

Response from business owner

Thank you so much for working with us Andy

via Google
Kathy
Kathy

Professional, competent, punctual, and courteous. I like the way this company was very upfront above charges and costs. What more could you want?

Response from business owner

Thank you so much for your trust as a customer Kathy.

via Google
toni quayle
toni quayle

Overall, I was very pleased with my experience of shopping, purchasing, and delivery of appliances from Village Home Stores. However... I was a bit disappointed that the clothes dryer I purchased did NOT come with a light inside!! I never …

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Response from business owner

Thank you so much for your business Toni. We are sorry that the category of dryer you were shopping for does not offer an interior light. I hope you love the range you had delivered. I have the same model in my house. -Elizabeth

via Google
brent retherford
brent retherford

We bought all new appliances. New stove with double oven, new refrigerator, new dish washer, new washer and dryer and new 24 cubic foot chest freezer. Their staff were polite, helpful and knowledgeable about their products. One reason we …

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Response from business owner

Thank you so much Brent. Call if you have any questions about the new appliances.

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Kathleen Repass
Kathleen Repass

I purchased a whirlpool dishwasher. The sales representative was efficient and knowledgeable. The delivery and installation were quickly scheduled. The installer arrived on time and was friendly, NEAT and cautious as he moved the dishwasher…

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Response from business owner

Thank you so much for your purchase and trust as a customer Kathleen. Call if you need anything else.

via Google
Robin VanMeenen
Robin VanMeenen

Jeff was awesome! Professional and polite.

Response from business owner

So glad to hear this Robin. Jeff is the best we are so lucky to have him.

via Google
Paula Venema
Paula Venema

Very pleased with the work needed.thank you

Response from business owner

So glad we could help Paula. Call if you need us.

via Google
Linda Lindburg
Linda Lindburg

Lower oven not heating. Coil broken.

Response from business owner

Glad we were able to get those issues repaired for you Linda. Call if you need anything else.

via Google
Rachelle Fitschen
Rachelle Fitschen

Purchased a new fridge and had it delivered.

Response from business owner

Thank you for your purchase Rachelle.

via Google
Deb Wheeler
Deb Wheeler

Bought washer and dryer. Very helpful in explaining the difference between them all. Great service with a smile.

Response from business owner

So glad we could find the right pair for you Deb. Call if you have any questions about the new machines and settings.

via Google
McCombs, B
McCombs, B

Hi, Emma!…

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cheryl despain
cheryl despain

David was amazing, and so helpful, what a sweet kind kid😉

Response from business owner

David is the best we are so glad to have him on our team. Thank you for trusting us with your repair Cheryl.

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Deborah Bennett
Deborah Bennett

Very professional and timely service!

Response from business owner

Thank you so much for your business Deb!

via Google
Carrie McGuire
Carrie McGuire

We were looking for a specific type of range hood. We shopped the big box stores and no one even had any floor models we could look at. We were just told to “check online and we can order it”. We decided to check Village Hone Store to see…

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Response from business owner

Carrie we are so glad found us and that we were able to help! Call if you need anything and thank you so much for taking the time to review our small business online.

via Google
Steven Pehowski
Steven Pehowski

excellent

Response from business owner

Thanks so much for trusting us with your project Steven

via Google
Dorothy Heaton
Dorothy Heaton

We purchased a new Washer and Dryer, the Sales person, was very helpful and helped us make the right decision for us, her name is Emma Bennitt Also the two men who installed our appliances did a great job !

Response from business owner

So glad you had a great experience with our sales and install teams Dorothy. Call if you have any questions about the new laundry pair.

via Google
Judy VanDeWoestyne
Judy VanDeWoestyne

Friendly prompt service to replace refrigerator filter.

Response from business owner

Thank you so much Judy! Call anytime you need us.

via Google
Jeffery Orton
Jeffery Orton

Microwave install

Response from business owner

Thank you for choosing Village Jeffery

via Google
Janet Hermann
Janet Hermann

We went in and were treated so kindly and professionally. They accommodated our budget with the best outcome.

I have already referred others. I would never use a big box store after the personalized service we received.

Extremely satisfied!

Response from business owner

What fantastic feedback this is Janet! We are so glad you had a great experience with our team and thank you for referring us that means the world to our small business.

via Google
Jana Seutter *Staff*
Jana Seutter *Staff*

We enjoyed working with our designer and she worked well with the contractors. The quality of materials is good.

Response from business owner

Thank you so much for working with Village on your project Jana.

via Google
Barb Lynch
Barb Lynch

Village Home installed two new bathroom vanities with new trim and doors around towel and laundry shoot cabinets. Village Home’s carpenters were dependable, exacting and professional. Their products are good quality. We’re very happy.

Response from business owner

Thank you so much Barb. Your bathrooms turned out so great!

via Google
Wm Skiles
Wm Skiles

Replaced valve. Great employee Did a great job

Response from business owner

Thanks so much for trusting our team with your service call.

via Google
Adam Moller
Adam Moller

Recommend checking this store out. They have everything for your home remodel in one place.

Response from business owner

Thank you so much Adam!

via Google