From 599 reviews
Steve Mroz
Steve Mroz

Replaced the igniter in our Maytag oven. The serviceman arrived on time and replaced the faulty part quickly. He told me there is a one-year warranty on the igniter.

Response from business owner

Thanks so much for your business Steve

via Google
Gwen Appleoff
Gwen Appleoff

Prompt and efficient as always. Highly recommend.

Response from business owner

Thank you so much Gwen. Glad we could help.

via Google
MV Saad
MV Saad

The service was very good! Very friendly and informative

Response from business owner

Thank you so much for shopping with us!

via Google
Tracy Schomer
Tracy Schomer

Repair man listen to my problem on my washer and got it fixed. Very kind and courteous. Definitely recommend.

Response from business owner

So glad we could help Tracy. Give us a call or a message anytime if you need us again.

via Google
Jeff Ricketts
Jeff Ricketts

Brought a fridg with a kitchen remodeling project. Had a few problems with it. Complained and it was fixed no charge. Thanks for valuing my investment with you.

Response from business owner

Thank you for your trust in our team Jeff

via Google
Robert Mierop
Robert Mierop

Village Home Appliance has the best service. They scheduled my repair right after I contacted the warranty department for service. The technician was prompt, courteous, and completed the repair promptly.

Response from business owner

We are so glad we could help Robert. Glad we could get your repair done quick.

via Google
Nancy Nilsson
Nancy Nilsson

Geneseo is so lucky to have Village Home Stores, it is a full service store.

Our washer, dryer, dishwasher and chandeliers came from here.

A year ago our basement fridge stopped working. The service department quickly fixed that!

Just …

read more
Response from business owner

Oh Nancy what a wonderful review we are so glad to be your source for service and sales

via Google
KEITH BUENNIG
KEITH BUENNIG

Our dishwasher crapped out just before Christmas. Rachele and the folks at Village Home Stores worked hard to get the new one installed on short notice.

Response from business owner

What a bummer about your dishwasher Keith, but we are so glad we could get you installed in good time with the holidays.

via Google
Randy Oler
Randy Oler

From the beginning to the end things went according to plan. Angela, Maurey, and all there staff, contractors did a nice job

Response from business owner

We are so glad you were happy with our team Randy. Your bathroom turned out great!

via Google
Chris Wells
Chris Wells

Dave always goes above and beyond. I always learn how to maintain appliances better when he comes. He's very thorough, always teaching and all around nice guy.

via Google
Carmen Solomon
Carmen Solomon

Very happy with how quickly my repair was made, the service and fair price. I would recommend.

Response from business owner

So glad we could help Carmen

via Google
Shawn Sproston
Shawn Sproston

Great customer service. We walked in 30 minutes before closing and they still were very helpful and didn't rush us out. We will for sure keep going back.

Response from business owner

Shawn thank you so much for supporting our small business with your purchase. Thank you for your kind words and continued business.

via Google
Bob Moline
Bob Moline

Great service in every aspect !

Response from business owner

So glad we could help Bob. Thank you for shopping with us

via Google
Steve Hanna
Steve Hanna

We were very pleased with quality of materials and service. If you are looking well qualified help, these are the people you need!

Response from business owner

Thank you so much for trusting our remodel team with your project Steve

via Google
Stephanie Godke
Stephanie Godke

Ive purchased several appliances from Village Home Store and I recommend them highly. Ive sent my family there to buy appliances. We’re all VERY happy with the service and the products. And in the rare occurrence of problem the repair guy…

read more
Response from business owner

Oh thank you so much Stephanie for your business and your recommendations to others. We agree. David is a jewel!

via Google
Christina Rapalee
Christina Rapalee

Exceptional service. Friendly, knowledgeable and local!!

Response from business owner

Thank you so much for shopping with us Christina. We appreciate you so much. Call if you need anything

via Google
Randall Rodgers
Randall Rodgers

Dave was promptly on time called before he came. He was very polite. Was very efficient at doing his job. I'll use them again

Response from business owner

So glad David and our service team could help. Thank you for taking the time to write us a review Randall

via Google
William Brown
William Brown

Had warranty work performed on appliance. Technician was courteous and answered all my questions. Fast and friendly service. Thank you.

Response from business owner

Thank you so much for trusting our team with your repair William.

via Google
Heather Musselman
Heather Musselman

Rachel was absolutely amazing to work with. She was friendly, helpful, and always responsive with any questions or concerns. We will 100% use Village Home Stores in the future as well as recommend them to everyone.

Response from business owner

Thank you so much for shopping with us Heather. We will pass along a high-five to Rachel and thank you so much for recommending us. That makes such a big difference for our small business.

via Google
Sharon Rossell
Sharon Rossell

Great staff, great price and availability! Fast delivery and installation! Now we have to see about replacing the stove.

Response from business owner

Thanks so much Sharon

via Google
Casey Harris
Casey Harris

Super fast service. Clean and quick repairs!

Response from business owner

So glad we could help Casey. Let us know if you need anything else.

via Google
Gregg McCarty Sr
Gregg McCarty Sr

Excellent customer service. Great local source for multiple home needs. Bought a dishwasher this time

Response from business owner

Thanks much for shopping with us Gregg!

via Google
linda kerker
linda kerker

Service rep was courteous and knowledgeable about the product. He was very neat and answered any questions I had.

Response from business owner

Linda we are so glad to hear you had a great experience with our team. Let us know if you need anything else.

via Google
Mike Dunne
Mike Dunne

Absolutely the best!

Response from business owner

Thanks so much Mike!

via Google
Jon
Jon

Good.

Response from business owner

Thank you so much for shopping with us Jon

via Google
Staci Myers
Staci Myers

Great Store with awesome sales and customer service is wonderful! We’ve always been happy with Village Home Stores!!

Response from business owner

Thank you so much for your continued business Staci. We really appreciate it.

via Google
Laura DeWulf
Laura DeWulf

The repairman was very knowledgable, quick and polite. It was very easy to get an appointment.

Response from business owner

So glad we could help our Laura. Let us know if you need anything else.

via Google
Elisa Fliege
Elisa Fliege

Excellent from beginning to end! The entire process was easy and quick from choosing appliances in a large showroom with knowledgeable and helpful staff to having the appliances installed very quickly (even an appliance that had to be …

read more
Response from business owner

Elisa you have just made our day with these kind words! We are so honored to get to be your local option and give you the customer experience (and great pricing) you deserve.

via Google
Ron Davis
Ron Davis

On time professional job done perfect

Response from business owner

So glad to hear Ron. Thank you for shopping local with us

via Google
Emma Bennitt
Emma Bennitt

I have had wonderful experiences with every appliance I have purchased. Everyone has always been friendly and knowledgeable. The sales ladies have made purchases incredibly easy and seamless. The delivery team has delivered and installed …

read more
Response from business owner

Thank you for your continued business Emma. Call anytime if you need anything.

via Google
Gordon Dickerson
Gordon Dickerson

The technician was very helpful and polite.

Response from business owner

So glad we could help Gordon

via Google
Phil Mc Millan
Phil Mc Millan

Smooth transaction quick install

Response from business owner

Love to hear it Phil! Thanks so much for shopping with us.

via Google
Thomas Rehr
Thomas Rehr

Prompt courteous service! Would definitely recommend!

Response from business owner

Thank you so much for shopping with us Thomas

via Google
Rolland Marshall
Rolland Marshall

Knowledgeable service techs

Response from business owner

Thanks so much for trusting us with your repair Rolland

via Google
Jacob Waller
Jacob Waller

Service and professionalism beyond measure! Exceeds industry standards, buy here and don't worry about it again!

Response from business owner

Jacob this is such amazing and encouraging feedback! Thank you so much for shopping with us.

via Google
Brenda Frazier
Brenda Frazier

No one was able to be home when my appliance was to be delivered. When the delivery people called, I explained how to get into the house, and when we returned home the appliance had been installed and everything was great.

Response from business owner

So glad we could help and that you felt comfortable trusting us to get the work done for you even when you weren’t at home.

via Google
Dustin Smith
Dustin Smith

Village has taken great care of me since day one! Excellent pricing with even better customer service. My wife and i will def go back to Village for any of our home needs!!

Response from business owner

Thank you so much for shopping with us. Call if you need anything.

via Google
C&B Sepaniak
C&B Sepaniak

We had two dryers that were over 7 years old repaired. The service was fast and they did a great job.

Response from business owner

So glad we could help! Thank you for trusting our team.

via Google
Barbara Curtis
Barbara Curtis

If I have any more problems I would call them. I'm very satisfied with them.

Response from business owner

Thank you so much Barbara we are here if you do need us.

via Google
Tami Conner
Tami Conner

TOP NOTCH SERVICE! A couple years ago my parents bought a washer and dryer from Village Home Stores. Last week while I was visiting I did something to the washing machine and thought I broke it. I called the store and was promptly …

read more
Response from business owner

Tami thank YOU so much for such a wonderful recap of your experience with our team. We are so glad to have been able to help get things back up and running for your parents. We're very lucky to have Abby and David at Village.

via Google
Jen Woolsey
Jen Woolsey

Always great and tinely customer service

Response from business owner

Great to hear. Thank you for shopping with us.

via Google
Joella Krause
Joella Krause

Both Sales and Install staff were professional and courteous.

Response from business owner

So glad we could help Joelle. Thanks so much for working with us.

via Google
Dan Collins
Dan Collins

We had such a wonderful experience there. Staff took the time to search for what we wanted! We could not be happier with service and their product .

Response from business owner

So glad we could help Dan. Let us know if you need anything else.

via Google
Heather Jo Vahle
Heather Jo Vahle

Love the service and repair department. Always very helpful and wonderful to work with

Response from business owner

Thank you so much Heather! Never a fun reason to need that department at Village but we are so glad to have the team we do to make it easier on any household.

via Google
Paul Zima
Paul Zima

Excellent Job.

Response from business owner

Thank you Paul. Let us know if you need anything else.

via Google
Linda Mapes
Linda Mapes

All employees I was in contact with were very helpful, answered my questions and the items were installed as promised I would be willing to give great reports to anyone that asks.

.

Response from business owner

Thank you so much for shopping with us Linda

via Google
Petra Anders
Petra Anders

Did warranty work on my stove. Service Technician was on time and very professional.

Response from business owner

So glad we could help Petra. Call if you need anything else.

via Google
Collett Gillam
Collett Gillam

Great customer service. Easy to work with and prompt with responses.

Response from business owner

Thank you so much for the kind words Collett. So glad we could help.

via Google
Diann Slater
Diann Slater

Rachael was a delight to work with.

Response from business owner

So glad to hear! Thank you so much for shopping with us Diann

via Google
Stephanie J Pim
Stephanie J Pim

We purchased a Kitchen Aid refrigerator. We chose Village Home Stores after purchasing a wall oven, microwave, and warming drawer a year ago. We were very happy with the installation, so instead of purchasing the refrigerator from a big box…

read more
Response from business owner

Thank you so much for shopping again with us Stephanie.

via Google
gavin holland
gavin holland

Great time! My wife and I are looking to make some renovations to our new home, great prices, deals, and staff! The miss at the front desk paid us no mind, and was generally rude. Initially this was off putting but the other two staff …

read more
Response from business owner

So sorry to hear that your first impression of our team wasn't ideal. Glad we were able to still connect and answer your questions. Hope we can help with the new place.

via Google
Tim Allison
Tim Allison

Fast and friendly service. Had what I needed and delivered the next day. Will definitely recommend 👍

Response from business owner

Thank you so much Tim glad we could help.

via Google
Brice McCaw
Brice McCaw

Great products, fantastic prices, and an even better staff! Never going to a big box store again.

Response from business owner

So glad you shopped with us Brice. Thank you for supporting our small business.

via Google
Gary R
Gary R

. . . I am used to about 50% of repairmen replying with a curt mumble when I ask what they are doing on a repair in my house. Your dishwasher repair guy Jeff is a great exception as he answered my questions in a friendly manner with good …

read more
Erica Weber
Erica Weber

Wonderful people & fantastic service!

Response from business owner

Thank you so much for the kind words and for shopping with us Erica

via Google
John Taylor
John Taylor

We purchased a new refrigerator from Village Home Stores last week and I can't thank them enough for helping us out of a bind when our old refrigerator stopped working. Rachel went above and beyond to get us setup with a delivery much …

read more
Response from business owner

We are so glad to help get you moved into a new fridge John. Thank you so much for shopping local with us and for trusting our team.

via Google
Denise Winchell
Denise Winchell

Excellent store to shop in! Love my new lamp! Customer service was excellent!

Response from business owner

So glad Denise! Thanks for shopping with us.

via Google
Julie Kruse
Julie Kruse

Large selection of light fixtures, flooring etc. Each department sales person has been very helpful in finding what we need.

Response from business owner

Thank you so much for shopping with us Julie.

via Google
Mary Ann Struble
Mary Ann Struble

Always very helpful. We had to have our refrigerator serviced and the young man that worked on it was top notch.

Response from business owner

So glad David could help Mary Ann. Call if you need anything else.

via Google
Michael karns
Michael karns

On time did a great job love the appliances would definitely recommend using village home store

Response from business owner

Thank you so much for shopping with us Michael

via Google
Scott Peterson
Scott Peterson

Speedy and professional service. Service tech was courteous and explained everything that we needed to get our washing machine up and running.

Response from business owner

So glad we could help Scott

via Google
SilverTapStudio
SilverTapStudio

Prompt and courteous service

Response from business owner

Thank you so much

via Google
ASeaDC86
ASeaDC86

Prompt, courteous and knowledgeable. They were able to fix an issue another company couldn't. I highly recommend!

Response from business owner

Thank you so much for trusting us to help out. Call if you need anything else.

via Google
Kelly Foss
Kelly Foss

Excellent service!

Response from business owner

So glad we could help!

via Google
Laura Goetz-Arnold
Laura Goetz-Arnold

It was lightbulbs…. Glad you had them.

Response from business owner

We are too. Thanks for shopping with us Laura

via Google
Missy Knepp
Missy Knepp

Very nice and knowledgeable sales people and provide great service.

Response from business owner

So glad we could help Missy

via Google
Tony Drews
Tony Drews

Great service, killer Black Friday deal, prompt caring delivery and removal of old refrigerator.

Response from business owner

Glad we could get you a great deal and great service this Black Friday Tony.

via Google
Cynthia Maertens
Cynthia Maertens

The young lady that answered my call was very friendly, and helpful. She described how to remove my top dishwasher shelf, I brought it in and she changed out the part of rollers. She gave me 3 options to fix it. I'm so glad that I didn't …

read more
Response from business owner

We are so glad we could get things sorted out with you without replacing the dishwasher! Call if you have any other problems Cynthia

via Google
Tonya Pike
Tonya Pike

Very helpful staff customer service was great.

Response from business owner

Thank you so much Tonya!

via Google
Jeanette Hursman
Jeanette Hursman

Staff were so helpful.

Response from business owner

We are so glad to help Jeanette

via Google
Ray and Lona Pribble
Ray and Lona Pribble

No problem with service. Of course I forgot his name, should remember, he’s been here often. He is very good and perfectly polite. My only complaint is the cost of a service. Very expensive!

Response from business owner

Thank you so much for trusting our team with your repairs.

via Google
Cliff Zerull
Cliff Zerull

We were very impressed with our designer, Angela. From the first meeting with her, she made us feel welcomed and comfortable. Angela presented multiple options for replacing our kitchen cabinets. Her knowledge of all the items was …

read more
Response from business owner

Thank you so much Cliff for welcoming our team and our subcontractors to work in your home. This means so much that you took time to review us online and mention team members by name. Thank you again for choosing Village Home Stores and trusting in our project management process.

via Google
Corrie Newman
Corrie Newman

Village Home Store was amazing at getting my oven working. They were quick and found the issue, they ordered the part and when they came back to put it in it was broke. So they had to reorder it and the very nice repair man apologized …

read more
Response from business owner

Thank you so much for your patience with the broken part Corrie. So glad you are back up and running now. Call if you need us.

via Google
Melisa
Melisa

Fast , efficient, and knowledgeable!

Response from business owner

Thank you so much Melisa! Glad we could help.

via Google
Jamie Baugher
Jamie Baugher

Our technician David was very friendly and helpful would definitely recommend using Village Home Store.

Response from business owner

Thank you so much for trusting David and our team with your repair Jamie

via Google
Chris Wells
Chris Wells

Dave always does a great job! Today besides changing a freezer light switch he CLEANED the bottom of the freezer. That's above and beyond!!! Great service!

Response from business owner

So great to hear that your service call went this well! Call if you need us again

via Google
deni mccarter
deni mccarter

Great store, inventory and people! So happy to have this close to the Quad Cities !

Response from business owner

We are so thrilled to get to work with you Deni. Thanks for shopping with us

via Google
Terry
Terry

Hard to find someone that makes service calls anymore let alone an honest one. Jeff is one of those! THANKS AGAIN!

Response from business owner

We are very lucky to have Jeff on our team. He has been a trustworthy service tech since day one.

via Google
Barbara Carroll
Barbara Carroll

Very professional business. There to help in anyway they can. Will use them again for other appliances as needed.

Response from business owner

So glad we could help Barbara

via Google
Tina Cooper
Tina Cooper

Their technician was professional and worked very expeditiously.

Response from business owner

Thank you for trusting our service team with your diagnostic and repair Tina.

via Google
Bonita Vincent
Bonita Vincent

I had new countertops and backsplash installed to upgrade my kitchen. Village did a wonderful job. It only took one week. I would hire them again.

Response from business owner

So glad we could help with your kitchen refresh Bonita. Call if you need anything else.

via Google
April Groves Martens
April Groves Martens

Very knowledgeable and would definitely use their services again as well as recommend.

Response from business owner

Thank you so much April. Glad we could help.

via Google
Cindy Fowler
Cindy Fowler

I highly recommend Village Home Store for appliance repair! Our service man was friendly, informative, professional,and efficient! I will definitely make Village Home Store my first call if appliance repair is needed! Cindy

Response from business owner

Thank you so much for these kind words Cindy. Call if you need anything else.

via Google
Anthony Rosata
Anthony Rosata

Very happy with getting a new refrigerator from Village Home Store! We received the new fridge in a timely manner and the staff at the store and delivery guys are amazing!

Response from business owner

Thank you so much for choosing Village Home Stores Anthony

via Google
Gladys Fernas
Gladys Fernas

Great service provided by Village Inn Appliances

Response from business owner

Thank you for taking the time to leave us a review online Grace

via Google
Anonymous2
Anonymous2

Hello, your technician was out to my home today. He was so kind, personable, professional. He knew right away what the problem was. He is five stars

Thomas Vandevoorde
Thomas Vandevoorde

Very satisfied with the repair people & work.

Response from business owner

Thank you so much for working with us Thomas

via Google
Steve Fanella
Steve Fanella

I'm very satisfied with the service I received from you folks. Thank you for being so prompt with your service.

Response from business owner

Thank you so much for choosing Village Steve

via Google
Sue Cronin
Sue Cronin

Village Home Store always has tops in the appliances we need at very competitive prices. Staff, delivery and service definitely exceed expectations.

Response from business owner

Thank you so much for supporting our small business Sue

via Google
Bonnie Guapi
Bonnie Guapi

Not an overpriced business; very competitively priced. Customer Service is priceless and should seriously consider it as part of package, not just a price on a stick on one item, look at the whole pthe price package. They listen; so if you …

read more
Response from business owner

Thank you so much Bonnie! We are so glad you agree that customer service is a big part of why you buy from a small business like Village.

via Google
Daniel Burich
Daniel Burich

Nice staff in appliances.

Response from business owner

Thanks Daniel

via Google
Sara Wells
Sara Wells

Always Excellent Service!

Response from business owner

Thank you so much Sara!

via Google
Teri Ford
Teri Ford

We recently needed servicing on our dishwasher. A technician was able to come out within two days to assess the problem. The part needed was ordered and arrived right away. Unfortunately, and out of their control, the part arrived right …

read more
Response from business owner

Thank you so much for trusting our techs Teri and for your patience allowing them the holiday weekend they work hard to have. So glad you are back up and running. Call if you need us.

via Google
Marcia Johnson
Marcia Johnson

Staff very friendly and knowledgeable. Service very fast.

Response from business owner

Thank you so much for working with our small business Marcia.

via Google
Bronson Good
Bronson Good

Great customer service. Timely delivery.

Friendly / easy to work with. Got my fridge in and set up pretty fast.

Village has yet to disappoint. Thanks VHS!

Response from business owner

Glad to hear! Thanks for your business Bronson

via Google
Bennie Otero
Bennie Otero

No complaints with my purchase

Response from business owner

Thanks so much Bennie

via Google
Becky Hausmann
Becky Hausmann

We used VHS to update our kitchen (counters, backsplash and tiling an accent wall). Rachel was our designer and her help was excellent. Then Maurey did a great job on the actual demo and installation. If minor concerns were brought up he…

read more
Response from business owner

Thank you so much for trusting our team with your kitchen updates Becky. Enjoy it and call us if you need anything.

via Google
Lori Erickson
Lori Erickson

Tech was quick to fix our washer, knowledgeable, and informative.

Very personable. Thanks

Response from business owner

Thank you so much for trusting our team with your repair Lori.

via Google
Heather Imsland
Heather Imsland

Great customer service! Fixed out ice maker issue in less than 30 minutes! Now it’s working properly with no issues.

Response from business owner

Thank you for trusting our techs Heather! Glad to have your ice back up and running in time for this heatwave coming in.

via Google
Carrie Myers
Carrie Myers

The ease of online shopping is great and the ladies in store are very knowledgeable…pricing is in line with the big box stores. Love dealing with small town companies…Customer service is important to them and it shows! So far it’s been a …

read more
Response from business owner

Thank you so much for shopping with us Carrie! We are so glad to offer an online shopping experience that also includes great personalized service.

via Google