PenderAir, and especially Christina, did a fantastic job. From the very first moment, I had a good feeling that my dog was in good hands. And indeed, after a flight from Washington to the Netherlands, I was able to hold my buddy in my …
read moreWorking with PenderAIr was a great experience. We flew our large Labrador to the UK and all the documentation was done and he got through all of the various government hoops smoothly. He arrived in great spirits. It was wonderful to …
read moreWillemien, our dachsie, had just spent two days flying from South Africa and is a super anxious little pup. She's a spicy wiener to say the least.
Mike and the rest of the team at Pender Air, got her through all the red tape and delivered …
read moreWe worked with Pender Air to arrange shipping of our dog and cat from the US to the UK and they were amazing! Very communicative, extremely knowledgeable, and ridiculously detailed on every item (essential skills for successful completion …
read morePender AIR made it possible to relocate to the UK with our small dog without majorly reconfiguring our travel plans. We came to Pender AIR with a bit of an international health certificate emergency. Due to the US government shutdown the …
read morePenderAir helped me move my two Boston Terriers to Panama. They were outstanding, explaining the options available given the breed and the climate. And then they had to navigate the government shutdown. They provided tons of information to…
read morePender Air was absolutely fantastic in helping us move our French bulldog overseas. Christina was very responsive, thorough, and able to effectively handle complex logistical requirements. Most importantly, it’s clear that she really cares …
read moreWe are very happy repeat customers of Pender. Moving internationally, especially with large dogs, is stressful and difficult in the best of times. Pender, and specifically Craig, lifted a tremendous burden off of us in handling the dogs’ …
read morePender did an outstanding job facilitating the movement of my cat to the United Kingdom. Incredibly communicative and extremely knowledgeable on logistics, Pender's team was great and my cat was in safe hands with their team. I already …
read moreMoving animals is stressful, and so I am so grateful to Pender Air and everything they did to help us get our two dogs moved internationally. Christina was especially helpful, doing everything she could to help us get our somewhat complex …
read morePender Air made our international move incredibly smooth. We had two dogs to relocate to Europe, and they handled every detail with care and professionalism. From door-to-door service to constant communication, they kept us informed and …
read morePender transported our cat from Washington DC to Bucharest, Romania, arranged for overnight boarding in London en route, and delivered him to our new home safe & sound. Our travel coordinator was diligent when unexpected roadblocks arose …
read moreUsed PenderAir to ship our ~68 lb dog to the UK this summer. Lesley made the process painless and stress-free: all we had to do was answer some questions, send her some records, and show up for visits as needed. No real tracking or thinking…
read moreI can’t say enough about Karla and the entire Pender Air team who arranged the transportation of our dog from the US to Egypt. Having moved internationally several times we initially planned to do it ourselves. Needless to say, between the …
read morePenderAir was phenomenal. They were professional, thoughtful, and incredibly kind. Christina B. made the process seamless and made us feel at ease knowing our dog would be well cared for on his journey overseas. Our dog, Murphy – aka @…
read moreReally phenomenal work. They helped us move our two cats from Fairfax to Bangladesh. Craig knew things and corrected the U.S. Embassy on procedures. Extremely amazing team and incredibly helpful in the move. I'll be using them every time we…
read morePender Air took away the stress of moving our pets overseas. Shipping pets is not inexpensive but I got several quotes and Pender was the only company to handle everything. With all the stresses I had with the move, shipping my pets wasn’t …
read moreThey were so helpful and accommodating; when we were in the middle of packing for an international move, we forgot and missed our appointment to have the cats examined for their USDA certs, but the fit us in and got everything handled for …
read morePender Air provided amazing service for us when we transported our dog to South America. Leslie was outstanding, keeping us up-to-date on all the information needed and certifications required to export our dog. Pender Air was quick to …
read moreWe used Pender AIR to import our dog from Bangkok Thailand. The team at Pender AIR worked quickly to help accommodate our request. They were very sensitive to our dogs history of having allergic reactions to different brands of rabies …
read moreThis review is long overdue. Karla at Pender Air was a life saver! She made navigating the pet transport process and requirements so easy to understand. Even though it was an obscure location she’d never handled before. She provided advice …
read morePender Air did a fantastic job for us in getting the Health Certificates for our two dogs ready for the Cayman Islands Department of Agriculture. The DOA threw us a curve ball at the last minute and we were really worried that we could not…
read moreLeaving the USA to live in Europe for the first time is hard, even worse if you are not being moved by the government or a company responsible for the foreign assignment. EVERY detail becomes a major effort. The to-do list seems to have …
read morePender Air did an excellent job facilitating the transportation of our cat, door to door, from Virginia to Thailand. Karla was our Pender facilitator who explained the process to us and handled each step of that process with us.
The …
read moreWe highly recommend PenderAIR. From their excellent communication to their detailed planning skills, everything was seamless on our end in shipping our dog internationally. Lesley and her team understand the anxiety that accompanies such an…
read moreLesley was a wonderful resource in certifying our dogs for transport to the UK. Even though we hired another company to assist with our PCS, she answered every single question we had about our specific needs in getting our dogs overseas. We…
read moreOur dog is such an important member of our family, and he was treated that way by Pender Air. Pender, Karla in particular, helped us ship our giant, "aggressive" breed dog to Africa in May 2024 and the whole experience was seamless. Pender …
read moreI was hesitant to spend so much money getting my dog to our new home, but with all the complexities – from which airlines will take a crate his size (very large), to making sure the crate was airline compliant, to all the veterinary …
read moreWow. We don't know WHAT we would have done without PenderAIR taking care of our doggies ~ we left the US to move to Ireland and had 10,000 details to take care of. PenderAIR took care of ensuring we got the dogs (or they gave the dogs) …
read more5 ⭐! From answering the phone, promptly responding to emails, and helping with the paperwork along the way! During the stressful time with very vague and confusing guidance from the government, the team went above and beyond offering help …
read moreWe decided to use Pender Air to transport our two Goldens from the US to the Netherlands. Lesley could not have made the process easier; She explained everything during the process and was very responsive and helpful when I had questions. …
read moreI cannot speak highly enough about my experience with PenderAir. it was not cheap, but it was worth every penny. I was moving to central Africa with two giant breed dogs... there were a of problems a long the way. From extreme cold weather …
read moreI can't recommend Pender Air more highly! They shipped my dog to post recently (a 20-hour journey with transit stop). Tim arrived happy and completely unfazed. Highly professional organization! A special mention to Craig Davey, who's a star…
read morePender Air did a great job in helping us fly our two Chesapeake Bay Retrievers down to our new home in Panama. We worked with Lesley the entire time and had many curve balls thrown at us throughout the process but Lesley was always on top …
read moreA belated 5-star review and special shout-out to Lesley at Pender AIR, who was fantastic! We waited WAY too long to start the process for taking our dog to Europe with us, and we were already freaking out a little bit when we contacted them…
read moreWe can’t more highly recommend Pender Air and Christina! We moved to Rome with our 12 year old 80lb Golden Retriever in late October. We started working with Pender in mid-August (book early!) and from start to finish and reunion with our …
read moreWe had a wonderful experience moving our cat from DC to Australia, guided by Karla. She was prompt in answering all of our questions and was patient, reassuring: and kind during this process which can cause a lot of anxiety to pet owners.
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read morePender Air has been more than amazing in our two moves overseas. We moved to the UK in 2019 and Leslie at Pender Air handled all our paperwork for our two dogs and one cat. While many people did not have their paperwork in order at …
read morePender Air and especially Lesley LaRue were easy to work with and provided an incredible service. I was, as I'm sure most of us pet parents are, extremely nervous about my pup flying across the pond since this was our first time with this …
read morePender Air was absolutely outstanding. While I hope to never have to do another transatlantic move, but if I do, it will be with Pender Air. The service they provided was worth every penny and more. From the very beginning, they coached …
read moreLesley LaRue from Pender went above and beyond to ensure that our dog was very well taken care of throughout her journey. It was such a relief to have the entire export/import process expertly handled and all the regulations and …
read moreKarla is THE BEST!!! We recently shipped our dog to sub Saharan Africa with pender. They helped us through every step of the process (there are many) and we’re always kind responsive and supportive. I’m was so impressed with every person I …
read moreExcellent service. I needed a health an international health certificate to travel with my dog and the whole process took less than 3 days for the exam, USDA endorsement and certificate delivery. This was all done within a week of …
read moreWe had a wonderful experience with PenderAir moving our cat overseas. Our coordinator Lesley helped guide me though filling out myriad forms required by the country to which we moved, and once move-day arrived, kept us updated on our cat’s …
read morePender Air provided great, professional service. They walked me through all the steps of the process, and remained in communication during my pet's flight, providing status and wellness updates. My pet definitely slept most of the trip and …
read moreChristina Bowen has helped with getting all the documents i need to travel with my dog to Europe. She was so responsive, and helpful! Walking me through every step! Even now while i am currently in Europe and CDC has just issued new …
read moreRecently used Pender AIR again, but this time to take my dog back home from overseas in May 2024. As always, excellent staff, outstanding service and professionalism, and always kept us updated on every step of the process. Highly recommend…
read moreVery helpful and friendly staff. Specially Leslie LaRue and Karla Carmichael, they helped me and my cat Mora with the medical examination and documentation needed to get back to Peru. Very supportive and understanding. Plus the facilities …
read moreIt was an excellent experience with Ms. Christina Bowen at PenderAir. From initial inquiry until our dogs reached their destination overseas, Christina was very thourough and knowledgeable with the process. She swiftly responds to our …
read moreWhat can I say? Definitely money well spent, I can’t think of how I could have managed this complicated process without Christina. Despite all the horror stories one hears, I now have two dogs happily resident in the UK. Would 100% …
read morePender Air was extremely helpful in the international travel process for my dog. They knew exactly what she needed, worked with my local vet, and answered my questions quickly. They turned a stressful situation into a successful one, and …
read moreHi Em,
We're so incredibly glad we were able to provide some peace of mind during a stressful relocation! It's why we do what we do. Thank you so much!
-The Team at PenderAIR
Christina at Pender Air was phenomenal while arranging a relocation of our dog from the USA to Switzerland. She knows the details of each documentation needed including the differences in requirements between airports in the same country. …
read morePender Air has proven to be the ONLY option you should consider should you need to transfer your beloved pets anywhere in the world.
My experience started when I thought I could take it upon myself to fly me and my pet halfway across the …
read moreHi Mikee,
We can't thank you enough for your kind words! Hearing how we were able to help has literally made our day, we're so glad we were able to provide a little peace of mind during your relocation!
Warm Regards,
Ruth Faulkner & the PenderAIR Team
My pets and I had a wonderful experience with Christina and Pender AIR. They walked me through every step of the way and responded quickly when I had questions. It is not cheap, but it is worth it. My cats were frightened when I picked them…
read moreHi Whitney,
Thank you so much for sharing your story and kind words! This is exactly why we do what we do, and I'm so glad your kitties settled in so quickly. :) Cats are tough customers, so they're stamp of approval is the best kind.
Warm Regards,
Ruth Faulkner & the PenderAIR Team
This is our second time working with Pender AIR (specifically Christina) flying our dog Albie, this time returning from overseas. As we experienced the first time (3 years ago), everything was just fantastic, amazing customer service, …
read moreDefinitely recommend. Given the cost of the services I was tempted to try and do this on my own but the stress, anxiety, ignorance, and steep learning curve related to paperwork, importing procedures, and other logistics discouraged me. …
read moreMoving from one country to another is stressful, doing it with three cats is BEYOND stressful. We were so worried about the affect that flying separately from us would have on them – will they feel safe, will they be traumatized, will they …
read moreFrom start to finish, this was a really positive, anxiety-free experience. Transporting two dogs across the Atlantic involved so much more than we anticipated – from microchips to USDA clearance, crates, deworming and a whole bunch more …
read moreFrom the initial inquiry to the time my fur baby was put on the plane, Pender air (Karla) have been extremely professional and understanding answering all the questions that I had regarding the process. I can highly recommend their services…
read moreHired Pender AIR to help get my dog from the US to Tanzania. Karla was my point of contact throughout and she was AMAZING. So responsive, organized, and clearly knows her stuff. We communicated through a ton of emails – as I was coming …
read moreLesley and G were extremely professional and re-assuring of the process to relocate our girl to the UK. All our questions were always answered quickly and with detail. We recommend Pender Air to anyone relocating and we would use them again…
read moreWe relocated from USA to the UK with two dogs. Pender Air were fantastic. They dealt with every tiny detail and the communication was second to none. The relocation was flawless. Thank you so much Pender Air – I fully recommend your …
read moreAbsolutely WONDERFUL! Paul Schmidlen saved me and my pet travel and helped me SO much. Efficient, responsive, knowledgeable, great to deal with and responds and works at all hours. If you need him he is there! GREAT experience. Saki and I …
read morePender Air was outstanding in the service they provided, as well as in calming our fears about transporting our 11 year old pup Nala from Washington DC to Florence, Italy. Lesley's communication was frequent and she was flexible with our …
read moreWe reached out to Pender Air in order to transport our dog Maya to Singapore. My husband and I had never been through the process of sending a pet abroad so we were very anxious, but Pender Air helped to alleviate those worries and give us …
read morePenderAir & Ms. Christian Bowen are PAWsome! From first contact to Snoopy landing in Germany and getting to our amazing friends, Christina stayed with us the entire way. Choosing PenderAir and Import Shipper Gradlyn were the best choice I…
read moreWanted to share a positive experience with PenderAir Pet shipping based out of Chantilly/Dulles, VA. I knew due to my dogs size (requiring the 700 series) and flying during summer, I would need the help of a pet shipper. I researched a few…
read moreMy wife and I recently relocated to Portugal with our two greyhounds. Thanks to the team at Pender AIR, we were able to get all of the required paperwork for the USDA Health Certificates completed quickly and easily. Entry into Portugal …
read moreTruly fantastic customer service! Lesley helped us ship our golden retriever from U.S. to Bosnia and Herzegovina without any complications, or issues.
She kept us updated throughout the entire process and made this nightmarish process …
read morePender Air was absolutely wonderful in helping us move our pup internationally. They deftly navigated several challenges that popped up such as change of flight times, delayed health certificates, etc. They kept us up to date of what was …
read moreI had the pleasure of working with Karla, and I am so glad I did. I was sending five cats and two dogs to Thailand. Everything that could’ve gone wrong pretty much did on my end. It seem to be one thing after another. I would call Karla in …
read moreWorking with PenderAir was such a delightful experience! They handled moving our anxious pup from DC to London and everything was done so professionally. Right from our first interaction, Lesley was extremely professional and competent. …
read moreI recently used Pender Air to ship our cat to the UK when we moved there (cats are not allowed to arrive in cabin). When our local vet completely messed up the USDA health certificate multiple times and jeopardized our cat's travel (…
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