Angela Pallatto Hockabout 10 days ago

Automic Auto Hybrid Repair so well organized that it's easy to trust them and get everything you need done in one place. They added a cat shield, replaced my tires and performed an oil change. Excellent service. Sending my other prius there…

Response from business owner

Thank you for taking the time to leave us a wonderful review, Angela! We are pleased to hear that you found us to be well organized and trustworthy during your visit to our shop, and that we provided excellent service to you! We are honored to be the best independent mechanic you've ever visited! Thank you again for your feedback, and thank you for choosing us. Our team is always more than happy to help!

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Meaghan Scanlan 12 days ago

the best auto shop! been going to atomic for 8 years and the guys are always friendly and helpful. i especially like the digital reports with comments from the mechanic, photo documentation of work done/potential issues, and recommended …

Response from business owner

Meaghan, thank you for the wonderful review! We are honored to have had your trust for 8 years, and we are pleased to hear you've found our team to be friendly and helpful! We greatly appreciate your feedback, and our team is always more than happy to help.

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sean siegler 14 days ago

Atomic Auto is the best! They know their stuff and get it done quick and correct. They give you a great list of the work needed to be done and you can decide which things to say yes to. They don't pressure you into stuff you don't need …

Response from business owner

Thank you, Sean! We are happy to hear you've found our team to be reliable and quick in the services we have completed for your vehicle. Thank you for your feedback, and thank you for choosing us!

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Derrick M 14 days ago

These guys are awesome. My beater gen 2 Prius had been throwing codes and refusing to go go anywhere for a few weeks. I left my car at Atomic Auto on Friday, it was diagnosed same day, and repaired and ready for pick-up on Monday. The …

Response from business owner

Derrick, thank you for taking the time to leave us a wonderful review! We are pleased to have been able to diagnose and quickly fix your Prius' issues and get you safely back on the road. We greatly appreciate your feedback and your trust, and we would be more than happy to assist with any of your future automotive needs.

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Carol Maresh 15 days ago

Great people, work was done in a timely manner.

Response from business owner

Thank you for the wonderful review, Carol! Our team is always more than happy to help.

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Emory Wolff 17 days ago

Atomic auto always is able to get my car in asap and fit it into their schedule. Catalytic converter was stolen and they worked hard for my insurance to cover it all. Great place and nice people! I wouldn’t trust any other shop with my …

Response from business owner

Emory, thank you for the kind words! We are pleased to hear you've found our team to be welcoming and reliable, and we are honored to have your trust. Please don't hesitate to reach out if there is anything else we can do for you!

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Dar Crammond 17 days ago

Atomic auto is easy to deal with, they use great texting and other communication formats. They always do a wonderful diagnosis on my problems and if they can fix it they stay with it and get it done. It work is high-quality timely and …

Response from business owner

Thank you for the great review, Dar! We are pleased to hear you've found us to be communicative and provide high-quality and timely service at an affordable price. Thank you for your feedback, and thank you for choosing us!

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Lelah Beckerle 19 days ago

I came here for.my.prius based on the reviews Atomic Auto had. My 2005 needed a lot of work. I got my car back yesterday and she is running great! The entire process was super easy and I was able to handle all business online and through …

Response from business owner

Lelah, thank you for the wonderful review! We are pleased to hear that you found the process of bringing your vehicle to us to be easy, and our team to be honest and knowledgeable when it comes to hybrid repairs. We greatly appreciate your feedback and your trust. Please don't hesitate to reach out if there is anything else we can do for you!

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Sally a month ago

Super clear about what you are paying for. All done very professionally in text.

Response from business owner

Sally, thank you for the great review! We are pleased to hear you found us to be very professional and transparent. Thank you for your feedback, and thank you for your trust!

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Megan Jessop a month ago

I took my Prius in because it wasn’t starting and had the techs there run an engine diagnostic and tell me I needed to replace the hybrid battery pack. I ended up contacting the person I had my battery replaced through last year to work …

Response from business owner

Megan, thank you for the wonderful review! We are pleased to hear that you found our team to be understanding, friendly, and professional during your visit to our shop. We would be more than happy to assist with any of your future automotive needs! Thank you for your feedback, and thank you for choosing us.

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Ian Wallace a month ago

good streamlined efficient service.

Response from business owner

Ian, thank you for the great review! We are pleased to hear you found us to provide streamlined and efficient service--please let us know what we can do differently in the future to provide you with a 5 star experience!

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Keegan Peters 2 months ago

They are great, very fast and easy to work with.

Response from business owner

Thank you, Keegan! We're glad to see that your experience with our services was excellent. See you again!

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Camas Hiker 2 months ago

The reviews hold up. They are a top notch operation. Plus it’s right by a donut shop. Who doesn’t love a good donut while you wait?!

Response from business owner

Thanks for the awesome review, Camas! We're always here when you need us!

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Lauren Sinner 2 months ago

I can't imagine taking my car anywhere else after coming to Atomic Auto. They have consistently been the nicest and most honest repair place I've been to, and explain things really clearly when needed. I would absolutely recommend them.

Response from business owner

Lauren, thanks for the review! We have always believed that honesty is the best policy, and we strive to give our customers the best solutions possible. We're happy to help!

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Jennifer Recinos 2 months ago

This is an auto shop you can trust! Honest and integrity is always appreciated but especially from a mechanic. From the moment I sent a query they were quick to respond and get us scheduled to bring the car in. We dropped it off today and …

Response from business owner

Jennifer, thank you so much for your recommendation. Honest and efficient customer service is what we strive for here at Atomic Auto Hybrid Repair, and we're glad to have earned your trust. We look forward to working with you again!

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Marla Rae 2 months ago

I come here for anything and everything my Prius needs. They are straightforward and knowledgeable. They send me recommendations digitally, often with pictures, and I can approve or decline. Never any pressure to do more, just an awareness …

Response from business owner

Marla, thank you for this wonderful review! We greatly appreciate your business and we're happy to hear of the satisfaction you have had with our shop. We're always happy to help when you need us!

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Shari Bandes 2 months ago

Atomic Auto provides honest, reliable service. They have had my business for years and my friends have thanked me for sending them there, too.

Response from business owner

Thank you, Shari! We greatly appreciate your loyal business over the years and the recommendations you have given! Thank you for being such a wonderful customer, it's always a pleasure working with you!

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Gary Ferguson 2 months ago

Who would believe an auto repair shop about to top 1,000 five-star reviews? It’s what drew me to them when I first arrived in Portland nine years ago. And I’ve been here ever since. Travis and the crew are the definition of honest …

Response from business owner

Thank you for your kind words, Gary! We greatly appreciate you taking the time to leave us a review online and we're proud to have earned your loyal business. It's our pleasure to work with you, we look forward to your next visit when you need us!

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Laura Kurtz 2 months ago

Fast, friendly and reasonable prices. Thank you!

Response from business owner

We’re happy to hear that, Laura, thank you! We strive to deliver quick service, a great experience, and trusted advice. We’ll see you next time!

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Julie Wang 2 months ago

I was tired of taking my car to the dealership where they couldn't diagnose the problem and would still charge me. These guys gave my car a thorough once over and gave me tips on how to get my problem fixed by the dealer since it may still …

Response from business owner

Thank you, Julie. It means so much to us to have our customers happy and coming back to us for any of their auto issues!

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Clark F 2 months ago

the best automobile service experience I’ve ever had. Professional; no up-selling; no solicitation; clear, upfront expectations set up and then performed. Thank-you.

Thomas Tilton 2 months ago

Other than with the heat and COVID they were super busy.

When they got to my car they found and fixed an issue with the primary battery connection in a quickly.

Good friendly service what more could you ask for.

Response from business owner

Thank you for the wonderful review, Thomas! We are pleased to hear you found us to provide good and friendly service, and that we were able to find and fix the issue with your vehicle's primary battery connection quickly. Thank you for your feedback, and thank you for choosing us!

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Amanda Best 2 months ago

The most helpful mechanic experience I've had yet. great customer service!

Response from business owner

Thank you for the great review, Amanda! We are honored to hear you've found us to provide the most helpful mechanic experience you've ever had! Thank you for your feedback, and please don't hesitate to reach out if there is anything else we can do for you.

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John G Ritz 2 months ago

Great service, very modern & great communication via texts, emails and good ole phone calls. Price was cheaper than dealer.

Response from business owner

John, thank you for the great review! We are pleased to hear you found us to provide great service, and that you appreciated our communication via texts, emails, and phone calls. Thank you for your feedback, and thank you for choosing us!

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RNL 2 months ago

I'm a loyal follower and customer of Atomic Auto. Why? I believe 100% that Travis and staff know their stuff, are thorough and honest, and are on my side. Maybe I won't go across town for a standard oil change. But you can bet that I'll …

Response from business owner

Thank you for the wonderful review! We are pleased to hear that you believe our team is knowledgeable, thorough, and honest, and we are honored to have your trust when it comes to diagnostics, repairs, parts, and labor. We will make sure to pass the kind words along to our team! Thank you for the kind review, and thank you for your support!

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Daniel Cawley 2 months ago

The inverter pump on our 2007 Prius has failed the technicians at atomic auto identified the problem and found that the inverter itself still worked our Toyota dealership wanted $6000 for this repair and atomic auto fixed the car for $500 …

Response from business owner

Thank you for the great review, Daniel! We are pleased to have been able to get to the bottom of your Prius' inverter pump issue, and that we were able to get you safely back on the road at a reasonable price. Thank you for your feedback, and thank you for choosing us! Please don't hesitate to reach out if there is anything else we can assist you with.

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Jamie Wolfert 2 months ago

Best in the biz if you have a hybrid or EV. Top shelf work, reasonable rates, and they are honest and super helpful in every regard. We won’t take our ‘Yotas anywhere else.

Response from business owner

Jamie, thank you for the great review! We are honored to hear that you feel our shop is the best in the business when it comes to hybrid and EV repairs! Thank you for your feedback, and thank you for choosing us. We greatly appreciate your kind words and your trust.

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Anna Janke 3 months ago

Great customer service and communication! They didn’t use any scare tactics and were honest when I was spending a lot of money on a new battery.

The only thing I was disappointed in was the loaner car they gave me – it was horribly dirty. …

Response from business owner

Anna, thank you for the wonderful review! We are pleased to hear you found our team to provide great customer service and communication, and that you appreciated our honesty and transparency while you were going through the process of purchasing a new battery. We regret to hear about your experience with our loaner car, and we apologize for it's lack of cleanliness. We will make sure to use your feedback to improve our service for future customers! Thank you for your feedback, and thank you for your trust. Please don't hesitate to reach out if there is anything else we can do for you!

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Christina Henry de Tessan 3 months ago

Efficient. Responsive. Fast. Pleasant to deal with. I totally trust these people with our car.

Response from business owner

Christina, thank you for taking the time to leave us a great review! We are pleased to hear you found us to be efficient, responsive, and fast during your visit to our shop. We are honored to have your trust! Thank you for your feedback, and thank you for choosing us.

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Ethan Johnson 3 months ago

I go to atomic for all the tuneups and oil changes etc.

haven’t gone anywhere else for years. Good work.

Response from business owner

Ethan, thank you for taking the time to leave us a great review, and thank you for trusting us with your vehicle for years now! We are honored to be your go-to shop when it comes to tune-ups and oil changes. Thank you for your feedback, and thank you for choosing us!

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jil dever 3 months ago

Great service, great business. Perfect experience and outcome.

Response from business owner

Jil, thank you for the wonderful review! We are pleased to hear you found our team to provide great service during your visit to our shop, and that you had a perfect experience and outcome with us! Thank you so much for your feedback. Please don't hesitate to reach out if there is anything else we can assist you with!

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Pam Wilson 3 months ago

They were very good at communicating what they found.

Response from business owner

Pam, thank you for the great review! We are pleased to hear you found us to be very good at communicating what we found during your visit to our shop. Please let us know what we can do in the future to provide you with a 5 star experience!

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Ursula Mueller 3 months ago

Excellent company, they were able to replace my hybrid battery faster than anywhere else and for the best price. Will definitely be using them again in the future.

Response from business owner

Ursula, thank you for the wonderful review! We are pleased to hear that you found us to provide prompt and convenient service at a fair price. We're always more than happy to help, so please don't hesitate to reach out if there is anything else we can do for you!

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mark petrik 3 months ago

I have been working on cars since I was 13 years old, and got my A&P license at 19. Been working on helicopters ever since. I Always took care of my daughter's car and finding a good mechanic since she moved to Portland has been challenging…

Response from business owner

Mark, thank you for taking the time to leave us a wonderful review! We are pleased to hear you've found us to provide excellent, honest, and fairly priced service, and we are honored to have earned your trust. We know how important honesty transparency are in this industry, and we are happy to hear you found us to deliver that! Please don't hesitate to reach out if there is anything else we can do for you. Thank you for your feedback, and thank you for choosing us!

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J Misner 3 months ago

Easy team to work with. Quick with responses. Great turn around time. Quality & thorough work. A+++

Response from business owner

Thank you for the great review! We are pleased to hear you found our team to be easy to work with and prompt. Please don't hesitate to reach out if there is anything else we can do for you!

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Mark W 3 months ago

This is the only place I've ever cared enough to go out of my way to review.

They have the most organized, well-run, and professional business I've ever had the pleasure to go to. On top of that, they provided me with a ton of useful …

Response from business owner

Mark, thank you for taking the time to leave us a wonderful review! We are honored to hear that you felt we were the most organized, well-run, and professional business you've ever gone to, and that you also found us to be informative and helpful during your car purchasing process! Thank you for your feedback, and thank you for choosing us. Please don't hesitate to reach out if there is anything else we can do for you!

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Patty Schnabel 3 months ago

I was very pleased with the service I received. Kale was extremely helpful, professional, and informative. I will recommend Atomic to my friends and family. Thank you

Response from business owner

Patty, thank you for the great review! We are pleased to hear that you found our team to be extremely helpful, professional, and informative during your visit to our shop. We will make sure to pass the kind words along to Kale!

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Rand S 3 months ago

My catalytic converter and O2 sensors were stolen. Atomic Auto dealt with my insurance and fixed my car in a timely manner. They made it as easy as possible.

Response from business owner

Rand, thank you for the great review! We know how stressful and troublesome the ongoing theft of catalytic converters is, which is why we are always happy to help make the process of dealing with insurance and repairing your vehicle as easy as possible--we are pleased to hear we delivered! Thank you for your feedback, and thank you for choosing us.

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Anita Bright 4 months ago

I came in with my warning lights on the dash illuminated, and they helped me diagnose the problem, and offered a remarkably nuanced set of options, without trying to upsell me on anything. I'm so grateful for their honesty and guidance in …

Response from business owner

Anita, thank you for the wonderful review! We are pleased to hear you found us to be honest, and that you appreciated our guidance in making a decision on how to move forward with your car repair! We are always happy to help, so please don't hesitate to reach out if there is anything else we can do for you.

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Douglas M 4 months ago

You are the only shop I trust with my Prius C.

Rachel Welty Ebbers 4 months ago

Wow. It's obvious that the people who work at Atomic Auto truly care about what they do and take a lot of pride in their work. They were absolutely wonderful – they were communicative, thorough, and gave me a ton of fantastic knowledge and …

Response from business owner

Thanks Rachel! Glad to help. We really do take pride in what we do and it’s great when people appreciate it. Thank you for your business, Travis

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Jeff G 4 months ago

I went to Atomic Auto to get a Catalytic Converter cover for my 2010 Prius. I had heard about all the recent thefts, and grew concerned it would only be a matter of time before I would be a victim too. I contacted them for a quote, and …

Response from business owner

Jeff, thank you for taking the time to leave us a wonderful review! We know how important trust and reliability are when it comes to being trusted with the maintenance of vehicles, which is why we always strive to provide transparent service to everyone who walks through our doors. We are pleased to hear we delivered, and that we exceeded your expectations with the time it took to complete your service! Thank you for your feedback, and thank you for your trust. We're always happy to help, so please don't hesitate to reach out if there is anything else we can do for you!

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Morris Crump 4 months ago

Fast, friendly repair of the automatic driver's door lock on my 2015 Prius C, and half the price of the dealership. Will be going back for routine services. They're my regular mechanic now.

Response from business owner

Morris, thank you for the wonderful review! We are pleased to hear you found us to provide fast and friendly service at a reasonable price. We greatly appreciate your feedback and your trust, and we would be more than happy to assist with any of your future automotive needs!

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John K 4 months ago

All went smoothly with AC working better than it did last summer. Thank you for your professionalism and excellent work!

Nancy Hamilton 4 months ago

I have been taking our Prius to these guys for years. They just know hybrids and always fix whatever the issue is. And they have a super efficient texting system to communicate. Highly recommend them! They’re great.

Response from business owner

Nancy, thank you for taking the time to leave us a wonderful review! We are pleased to hear you've found us to be knowledgeable, and that we've been able to earn your trust when it comes to repairing your Prius! Thank you for your feedback, and thank you for your trust!

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Marina Jensen 4 months ago

I want to thank you all at Atomic auto. You were so helpful and quick with getting the job done.

Response from business owner

Marina, thank you for taking the time to leave us a great review! We are pleased to hear you found us to be helpful and quick during your visit to our shop. We are always more than happy to help, so please don't hesitate to reach out if there is anything else we can do for you!

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Hava Dennenberg 4 months ago

Literally the only mechanic I’ve ever trusted. Responsive, extremely fair and explain things in a digestible way. Most of all, equitable and respectful; they do not treat me any differently because I am a woman!

Response from business owner

Hava, thank you for the wonderful review! We are pleased to hear you found us to be responsive, extremely fair, and that we were able to explain things to you in a digestible way. Please don't hesitate to reach out if there is anything else we can do for you.

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Marina J 4 months ago

Thank you so much for your quick work.

James Lindsey 4 months ago

At a reasonable price they were able to quickly fix an electrical problem I was struggling to identify.

Response from business owner

James & Mio, thank you for taking the time to leave us a wonderful review! We are pleased to hear you found us to be prompt and provide service at a reasonable price. Please don't hesitate to reach out if there is anything else we can do for you!

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Bernard Yoo 5 months ago

Atomic Auto use their wealth of knowledge/experience of hybrids to help me cost-effectively prioritize preventative maintenance. Under their care, I'm confident my car will perform in its second 100k miles as well as it did during the first…

Response from business owner

Bernard, thank you for taking the time to leave us a wonderful review! We are pleased to hear you found us to be knowledgeable and that we've been able to assist you in getting the most out of your vehicle. Thank you for your feedback, and thank you for your trust. We are always more than happy to help!

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penelope lichatowich 5 months ago

It was the best! Cale was so kind and helpful, and treated me with respect. He deserves a bonus or a free trip wherever he would like to go.

Response from business owner

Penelope, thank you for taking the time to leave us a great review! We are pleased to hear you found our team to be kind, helpful, and respectful. We will make sure to pass the kind words along to Cale! Please don't hesitate to reach out if there is anything else we can do for you.

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carl solomon 5 months ago

Atomic Auto is absolutely wonderful easy to deal with great diagnostics and reasonable prices. They are very honest!!!!! You can trust them. I could go on and on I have an 06 van Toyota. Over 200,000 miles and it’s running like a champ. And…

Response from business owner

Carl, thank you for taking the time to leave us a great review! We are pleased to hear that you found us to be wonderful and easy to work with, and that we provided an excellent level of service to you at a reasonable price! We are always happy to help, and we are glad to hear that your 2006 Toyota van is still running like a champ at over 200,000 miles! Thank you for your feedback, and thank you for trusting us with the maintenance of your vehicle!

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Shelby Wright 5 months ago

Atomic Auto has been a great find. Friendly, organized, great communication, good advice and service. When a sensor light came on at one point, a tech texted advice that saved me a service visit and gave me peace of mind for the drive. …

Response from business owner

Shelby, thank you for taking the time to leave us a wonderful review! We are happy to hear we've been a great find, and that you've found us to be friendly, organized, and provide great communication, good advice, and service. Thank you for your feedback, and thank you for trusting us with the maintenance of your vehicle!

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Dream Life 5 months ago

It was easy to schedule, after-hours drop-off and pickup were simple, and they communicated clearly and quickly. I will take my car there again.

Response from business owner

Thank you for the great review! We are pleased to hear you found our after-hours drop-off and pickup to be simple, and our team to communicate clearly and quickly. We would be more than happy to help with any of your future automotive needs!

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Alex Weets 5 months ago

I have a 2016 Subaru Outback. I bought it in 2019, and the history was a bit foggy (as it often is with used cars). In March of 2021, I brought it to another place for inspection, and they discovered my camshaft plates had a leak. They …

Response from business owner

Alex, thank you for taking the time to leave me a wonderful review! We know how important trust and reliability are when it comes to car maintenance and repairs, which is why we strive to provide honest and high quality service to everyone who comes to our shop. We are pleased to hear we delivered, and even more pleased to have been able to get your vehicle safely back on the road while saving you money! Thank you again for your feedback, and thank you for trusting us with the maintenance of your 2016 Subaru Outback!

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fran henry 5 months ago

Atomic Auto has been repairing my cars for nearly 10 years. The service is always impeccable, staff friendly and competent. I have full confidence in atomic auto. The owner’s respect for Prius automobiles lead me to my Prius. I’ve never …

Response from business owner

Fran, thank you for taking the time to leave us a wonderful review! We are honored to hear that you've been trusting us with your car repair needs for nearly 10 years now, and that you've found our team to be friendly and provide impeccable service. Thank you again for your feedback, and thank you for your business!

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Emily Ross 5 months ago

Wonderful – knowledgeable and friendly staff who took the time to explain additional recommended work and quick service.

Response from business owner

Emily, thank you for the kind review! We are pleased to hear that you found our team to be knowledgeable and friendly, and that you appreciated our communication on the additional work we recommended for your vehicle. We're always happy to help, so please don't hesitate to reach out if there is anything else we can do for you!

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cecca wrobel 6 months ago

I went to Atomic for a catalytic converter shield and had some other preventative maintenance done as well. They offered me a loaner vehicle for the day, and finished the job in less than the quoted amount of time. Incredibly nice people, …

Response from business owner

Cecca, thank you for taking the time to leave us a wonderful review! With catalytic converter theft being an ongoing problem in Portland, we are always to help do what we can to protect our customers and their vehicles. We greatly appreciate your business and your feedback, and we are pleased to hear that you found us to be nice, communicative, and helpful! Please don't hesitate to reach out if there is anything else we can help you with.

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daniel l 6 months ago

Friendly service and seem totally trustworthy.

Response from business owner

Daniel, thank you for the great review! We are pleased to hear that you found us to be friendly and trustworthy. Please let us know if there is anything else we can do for you!

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Nancy Oppenheim 6 months ago

I took my Prius to Atomic Auto hybrid repair. I highly recommend Atomic. Atomic provided great service and price in replacing my hybrid battery, fixing my horn, display and some auto body defects. Cale was my service advisor and I …

Response from business owner

Thank you for taking the time to leave us a wonderful review, Nancy! We are pleased to hear that you found us to provide great service at reasonable prices, and that your Prius is working better than ever! We strive to provide reliable repairs with clear communication to everyone who trusts us with the maintenance of their vehicle, and we are happy to hear we delivered. Thank you for your business, and thank you for choosing us! Please let us know if there is anything else we can do for you.

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Isobel Veen 6 months ago

No matter the problem, Atomic Auto can fix it. Affordable and done with kindness.

Response from business owner

Isobel, thank you for the great review! We are pleased to hear you've found our services to be affordable and done with kindness. Please let us know if there is anything else we can do for you!

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Jessica Gillard 6 months ago

I brought my car in with no appointment, with a check engine light, and had my two little kids with me. We walked to a nearby playground and the technician looked at my car right away and got it back to me much faster than I expected, with …

Response from business owner

Jessica, thank you for the wonderful review! We are pleased to hear that you found our team to be professional and courteous, and that we were able to provide prompt service and get to the bottom of the check engine light on your Prius! Thank you for trusting us with the maintenance of your vehicle, and thank you for making the trip to come to our shop. We are always more than happy to help!

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Jeff Sanders 6 months ago

Friendly and knowledgeable staff, plus reasonable prices.

Response from business owner

Thank you for the great review, Jeff! We are pleased to hear you found our team to be friendly and reasonable, and our prices to be fair. Please reach out to us if there is anything else we can do for you!

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P Tracey 6 months ago

First-time car buyer. I made an impulsive purchase on a hybrid (don't try at home), but Travis and the staff at Atomic Auto were very helpful with inspecting the car and diagnosing the issues, and any potential problems down the road. I was…

Response from business owner

Thank you for the wonderful review! We know how stressful it can be to purchase a hybrid or electric vehicle for the first time, which is why we are always more than happy to offer our expertise and help people navigate the process of becoming a new hybrid owner. Thank you for your kind words, and thank you for choosing us! Please let us know if there is anything else we can do for you.

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Brian Walker 6 months ago

Excellent service and accommodating people .

Response from business owner

Thank you for the 5 star review, Brian! We are pleased to hear you've found us to provide an excellent level of service. Please let us know if there is anything else we can do for you!

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Matthew Warner 6 months ago

Have been visiting Atomic Auto for years, both with my hybrid and in the past. As always, the service was high quality, affordable, and as promised. Appreciated the COVID safety commitments in play yesterday and in previous visits over …

Response from business owner

Matthew, thank you for taking the time to leave us a wonderful review! We are honored to hear that you've been trusting us with the maintenance of your vehicle for years, and that you've found us to provide high quality service at affordable prices. We're always more than happy to help!

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Leon Miller Trice 6 months ago

The best!

Response from business owner

Leon, thank you for the kind words! We greatly appreciate your business and your feedback.

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David Yap 6 months ago

Had the catalytic converter stolen from my Prius. I contacted a couple of Toyota dealerships who said it would cost $3k+ and take at least a week. Atomic was less expensive and able to get it done in a day. Atomic was easy to work with …

Response from business owner

Thank you for taking the time to leave us a wonderful review, David! We are pleased to hear you found us to be easy to work with. With catalytic converter theft being an ongoing problem in our area, we are always happy to help those affected by it. Thank you again for recommending our services. We would be more than happy to help with any of your future automotive needs!

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Alisha Bruton 6 months ago

Best experience I’ve ever had with an auto shop! I needed a new hybrid battery and had the car back within 48 hours. Their online / text system made communication really quick and painless. The employees were lovely. I got a good deal …

Response from business owner

Alisha, thank you for the 5 star review! We greatly appreciate your feedback and your business.

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M McQ 7 months ago

Needed some large maintenance items done and Atomic Auto was the most competent group to perform this and they were great! Thank you! I’ll definitely go back.

Response from business owner

Michael, thank you for taking the time to leave us a wonderful review! We are pleased to hear that you were satisfied with the level of service you received at our shop. Please let us know if there is anything else we can do for you!

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Laura Horrell 7 months ago

Excellent – catalytic converter shield installed. Prompt efficient professional…..

Response from business owner

Laura, thank you for the kind words! We are pleased to hear you found our service to be prompt, efficient, and professional during your visit to our shop. Please let us know if there's anything else we can help you with!

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Maria Sanchez 7 months ago

I’m very pleased with the services provided and most of all their communication. It was easy to set up an appointment over text and got a quote within minutes. After the service they send you a very well detailed

summary of the work done …

Response from business owner

Thank you for taking the time to leave us a wonderful review, Maria! We are pleased to hear that you were satisfied with the level of service and communication that our team provided during your visit to our shop, and that you found our prices to be reasonable! We would be more than happy to help with any of your future automotive needs. Thank you for your kind words, and thank you for choosing us!

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Deb Donaldson 7 months ago

Amazing. Fast, thorough, and fair! Great service department too!

Response from business owner

Deb, thank you for the great review! We are pleased to hear you found our work to be fast, thorough, and fair. We're always more than happy to help. Please let us know if there is anything else we can do for you!

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Paul Moyes 7 months ago

Would highly recommend. Good communication, fair price, timely service

Response from business owner

Thank you for the kind words, Paul! We greatly appreciate you and your business. Please let us know if there is anything else we can do for you!

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Clay 7 months ago

Super responsive and love the online portal with documentation on what they've found and the ability to approve individual repairs. Great shop!

Response from business owner

Clay, thank you for the wonderful review! We are pleased to hear you found us to be super responsive and that you found our online portal to be helpful! Please let us know if there is anything else we can do for you.

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Jillmarie Holscher 7 months ago

The guys at Atomic are top notch in every way. I’ve had them service my 17 year old vehicle for at least ten years now. The staff is friendly, helpful, courteous and professional in every sense. The work is completed in a timely manner and …

Response from business owner

Jillmarie, thank you for taking the time to leave us a wonderful review! We are honored to have been your go-to repair shop for your vehicle for so many years, and we are even more happy to hear you have found our team to be friendly, helpful, courteous, and professional whenever you've needed our services! We know how important honesty and transparency are when it comes to being trusted with the maintenance of someone's vehicle, and we prioritize communicating clearly with all our clients on the work their cars need and what we do to get them safely back on the road. Thank you again for your feedback, and thank you for trusting us with your business. We are always more than happy to help!

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Jason Kunkel 7 months ago

Great customer service. Upfront and honest.

Response from business owner

Jason, thank you for the great review! We are pleased to hear you found our service to be upfront and honest. Please let us know if there is anything else we can help you with!

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Stephen Hayes 8 months ago

This place is great! I had not used them before for my Prius repair and I was not disappointed. They quoted me a price to replace my combination meter that had gone out (black dash display) in June of last year. I called back a few weeks…

Response from business owner

Stephen, thank you for the wonderful review! We are pleased to hear that we have been able to provide an excellent level of service to you each time you've come to our shop. Thank you for trusting us with the maintenance of your Prius. We're always more than happy to help!

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Jose Weffer 8 months ago

Excellent Service 100% recommended.

Response from business owner

Jose, thank you for the 5 star review! We are pleased to hear you found us to provide an excellent level of service. Please let us know if there is anything else we can do for you!

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angie ky 8 months ago

What happened to me was very unfortunate but, Atomic auto made it so tolerable. My cat converter was stolen on a Monday. I reached out to Atomic and they guided me thru what i needed to do; eg. Police report, insurance, etc. Got the car in…

Response from business owner

Angie, thank you for taking the time to leave us a wonderful review! With catalytic converter theft still being an ongoing problem in Portland, we want to do what we can to help people deal with these situations as easily as possible while replacing the parts in a timely manner. We are pleased to hear that you found us to have fantastic communication and that you had a super experience working with us, and we would be more than happy to help with any of your future automotive needs!

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Haven Sauerwein 8 months ago

All around great experience. Great communication and thorough service for all issues with my Prius. Very professional and promt with response to questions. Explained clearly what was needed and gave good recommendations for maintenance on …

Response from business owner

Haven, thank you for taking the time to leave us a wonderful review! We are pleased to hear that you found our service to be professional and prompt. We know how important great communication and transparency are when it comes to being trusted with the maintenance of someone's vehicle, and we are happy to hear we delivered those qualities when we were working with your Prius! Please let us know if there is anything else we can do for you--we are always more than happy to help!

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jillschatten 8 months ago

I love Atomic Auto. They are dependable and trustworthy. I highly recommend them.

Response from business owner

Thank you for the wonderful review! We are pleased to hear you find our service to be dependable and trustworthy, and that you highly recommend us! We greatly appreciate your support, and we would be more than happy to continue helping with any of your future automotive needs!

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Amy Furnish 8 months ago

I will never bring my Prius anywhere else! Everyone I’ve interacted with here has been so kind and professional, and their service system makes the whole process very efficient and convenient. They did a full diagnostic and were upfront …

Response from business owner

Amy, thank you for taking the time to leave us a wonderful review! We are pleased to hear you found our team to be kind and professional, and that your experience with us was efficient and convenient! Thank you again for your feedback and your business. We would be more than happy to help with any of your future automotive needs!

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Hadi Paul Reinhertz 8 months ago

At my regular servicing the timing was prompt and people in the office were friendly and efficient as always. Many thanks

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K Wa 9 months ago

Love the service, just saddly they are busy all the time, so it's takes weeks to make an appointment. Which isn't always do able when cars are having issues.

Response from business owner

It always stinks to be busy! Typically we are a couple days to a week out. With Christmas off and coronavirus we have just been backed up. Sorry we couldn’t get you in quicker and appreciate the positive review!

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Nathan Kimmel 9 months ago

They were prompt and professional. Did full diagnostics and only did necessary repairs. Were very up front about the cost, and made sure I agreed to all additional costs. They took pictures of the damaged component as well as explaining …

Response from business owner

Nathan, thank you so much for taking the time to leave us a review! We know how important honesty and trust are when it comes to being trusted with the care of someone's vehicle, which is why we strive to be as transparent as possible with everyone who comes to us. We are more than pleased to hear we were able to provide the best experience you've ever had with a mechanic! Thank you again for your feedback. We are always happy to help!

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ELODIO RUBIO 9 months ago

GREAT PLACE TO TAKE A CAR IN FOR DIAGNOSIS OR REPAIR. THEY FIGURED OUT A CHARGING PROBLEM ON MY 2011KIA OPTIMA HYBRID. I WILL KEEP BRINGING CARS IN THE FUTURE.

Response from business owner

Elodio, thank you for the wonderful review! We're always more than happy to get hybrids and electric vehicles safely back on the road. We would be more than happy to help with any of your future automotive needs!

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Brian Wolf 9 months ago

Professional, know hybrids very well, and no surprise charges. I was well taken care of from start to finish and they kept me informed ea h step of the way. This is my mechanic now. No exceptions.

Response from business owner

Brian, we greatly appreciate you for taking the time to leave us a wonderful review! We aim to provide the best possible care to hybrids and electric vehicles, and we are pleased to hear we delivered. Please let us know if there's anything else we can do for you!

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Lori Witzel 9 months ago

As ever, the folks at Atomic Auto did a thorough maintenance check, recommended some needed work (my battery was weak and needed replacing), and communicated promptly and clearly. Good people, good work – highly recommended.

Response from business owner

Lori, we're pleased to hear you recommend our work! We're always more than happy to get the electric and hybrid drivers of our community safely back on the road. Thank you so much for taking the time to leave us a great review!

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Yetniel Mayea 9 months ago

good job they fixed the heating and replace the brakes all very good

Response from business owner

Yetniel, thank you so much for taking the time to leave us a wonderful review! Please let us know if there's anything else we can do for you--we would be more than happy to help with any of your future automotive needs!

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Be Powerful 9 months ago

First time 60s yo female customer. Had cat shield installed and safety inspection. EZ online scheduling and text communication. Invoice includes recommendations and cost breakdown, good for comparison shopping. Efficient employees who …

Response from business owner

Thank you so much for taking the time to leave us a wonderful review! We are glad to hear you found our communication and scheduling services to be easy and efficient, and we are pleased to hear that you found our staff to be welcoming and honest! Thank you again for your feedback, and please reach out if there's anything else we can help you with.

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Richard Garcia 10 months ago

They were great! Actually saved me money. We thought the problem was going to be bigger and they figured it out quick!

Response from business owner

Richard, we're always more than happy to help! We know how stressful car troubles can be, and we're always glad when we can get our customers back on the road quickly and efficiently! Thank you for taking the time to leave us a wonderful review.

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Keith Goodman 10 months ago

Very good communication. Trustworthy. Patient in explaining what's going on with the car.

Response from business owner

Keith, we greatly appreciate you for taking the time to leave us a great review! We know how important trustworthiness and good communication can be when someone entrusts us with the care and maintenance of their vehicle, and we are pleased to hear about your experiences with us. Please let us know if there's anything else we can do for you!

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Gary Granger 10 months ago

great customer service, great repair service at a great price

Response from business owner

Gary, thank you for the wonderful recommendation! We are pleased to hear you found our service to be great and our prices to be reasonable. Please let us know if there's anything else we can do for you!

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Matthew Halsey 10 months ago

Prompt service and knowable. Never once felt like they wanted to do anything but fix the problem with the car. Month out for repair anywhere else. Taken care of in days here.

Response from business owner

Thank you for the great review, Matthew! We're pleased to hear you found the level of service you received at our shop to be prompt and honest, and that you found our staff to be knowledgeable! Thank you for your feedback and for trusting us with the maintenance of your vehicle. Let us know if there's anything else we can help you with!

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Jesse D 10 months ago

These professionals get the job done in an effective manner. The after hours drop was super convenient and the texting option works great for my busy day. My Foresters clutch was going out after purchasing it two months ago and it got fixed…

Response from business owner

Jesse, thank you for the wonderful review! We aim to provide professional, reliable, and convenient service to everyone who comes through our doors, and we are happy to hear that you were pleased with the level of service you received at our shop! Please let us know if we can help with any of your future automotive needs!

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H NA 10 months ago

I recently bought a 2005 Prius and much to my chagrin, the check engine light came on shortly after I purchased it. I contact the shop on Sunday, and they were able to schedule an appointment with me on Wednesday morning.

They replaced the…

Response from business owner

Thank you for taking the time to leave us a wonderful review! We aim to provide an honest and quality level of service to everyone who walks through our doors, and we are pleased to hear that you found us to communicate your options well and that you didn't feel pushed to make a decision with us. We're glad to hear you're already seeing improved MPG, and we would be more than happy to help with any of your future issues or routine maintenance needs! Again, thank you so much for your feedback!

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erin marshall 10 months ago

They replaced a tail light. They were fast, fair and professional.

Response from business owner

Erin, thank you for taking the time to leave us a wonderful review! We're pleased to hear you found our services to be fast, fair, and professional--please let us know if there's anything else we can do for you!

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Tana Sollars 10 months ago

I really appreciated the online experience of viewing the recommended repairs with the costs broken out. It was a really clear process and gave me time to review thoroughly.

Response from business owner

Thank you for the wonderful review, Tana! We know how important transparency and communication are when it comes to repairing the vehicles we are entrusted with, which is why we aim to make our process as clear and thorough as possible--and we're pleased to hear about your experience with us! Thank you for your business, and let us know if there's anything else we can help you with in the future!

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Anna Belew a year ago

I've been going to Atomic Auto since 2018, and they've always done a great job! Most recently, they turned my screaming, grinding, impossible-to-turn car back into a nice quiet smooth ride by replacing my power steering fluid pump.

What …

Response from business owner

Anna, thank you so much for taking the time to leave us a wonderful review! We are pleased to hear that we have continued to provide you with friendly and professional service since 2018, and that you find our repairs to be both reliable and reasonably priced! Thank you for trusting us with your business and for giving us feedback. We greatly appreciate you and we would be more than happy to help with any of your future automotive needs!

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