From 244 reviews
Linda Campbell
Linda Campbell

Outstanding service all the way down to communication. I would give them 10 stars if I could

via Google
Dan Chandler
Dan Chandler

Well satisfied with the professional service and the price. Very pleasant experience.

via Google
Penny Gibson
Penny Gibson

They did a great job and under an hour for brakes. I waited for them to get done. It was quick. Angela is knowledgeable and helpful.

Response from business owner

We appreciate the team-member shout-out and positive rating, Penny! We're always happy to help with whatever vehicle issues may arise. Please, let us know if there is anything we can do to further assist you.

via Google
StrongTower Woodworks
StrongTower Woodworks

Mike and the crew completed a pre sale inspection of a car I am purchasing for my 17 year old. Super thorough and professional inspection. Money well spent.

Response from business owner

That is what we like to hear! We're pleased to learn of your positive experience at our shop and with our team-members along the way. Give us a call if any other vehicle issues may arise in the future as we could be happy to get them sorted out for you.

via Google
Moe Sims
Moe Sims

Good Guy, and Wonderful Service

Response from business owner

Thank you for the feedback and five-star rating, Moe. We are pleased to learn of your positive experience with our team-member and shop as a whole.

via Google
Chuck Blanchard
Chuck Blanchard

Always excellent care of my vehicles. Thankful to have them work on them.

Response from business owner

Thank you for letting us know, Chuck! Your positive words and feedback means a lot to us and we appreciate you choosing Harlan Automotive for your vehicle needs. Have a great day!

via Google
Samantha Hardesty
Samantha Hardesty

Amazing crew! We brought in the pretzel truck for generator issues and they were able to get us back on the road sooner than expected!

Response from business owner

Thank you for letting us know how your experience at our shop went, Samantha! We appreciate you giving us an opportunity to make a positive impression and look forward to helping with any automotive needs that may arise in the future.

via Google
Matthew Tanner
Matthew Tanner

I am always pleased by Harlan Automotive’s professionalism, quality work, timely work, and fair prices. I have unwavering trust in this business.

Response from business owner

Thank you for letting us know why you continue to choose Harlan Automotive to for your automotive needs, Matthew. Your continued loyalty to our shop is greatly appreciated.

via Google
DEBRA PHILLIPS
DEBRA PHILLIPS

Excellent friendly service! Thank You!

Response from business owner

You are so welcome, Debra! We are always happy to help.

via Google
Van Stephenson
Van Stephenson

Mike and his crew are fantastic! Knowledgeable and caring. Some how through my inability to control this phone, I hit wrong star. Please except my apologies. Van

Response from business owner

Hey Van. I’m a bit confused. As per our conversation a few days ago, you were more that pleased with us. Give me a call when you can.

via Google
Daryl Neal
Daryl Neal

Well educated very friendly

Response from business owner

That's what we like to hear! Thank you for providing us with some feedback regarding your most recent visit to our shop.

via Google
Paula Davis
Paula Davis

Harlan’s was very helpful when my son’s vehicle quit working while at college. We asked for a diagnostic check of the problem. The office staff immediately let us know that there is a fee for that, which we expected. It was very …

read more
Response from business owner

Thank you for taking the time to share your experience with us, Paula! We appreciate you choosing our shop for your son's diagnostic and repair needs for his vehicle and are pleased to learn that you were satisfied with the overall experience. Please, let us know if there is anything we can do to further assist you, otherwise, we hope both of you have a great weekend!

via Google
Asiana Frank
Asiana Frank

Very professional and kind.

Response from business owner

That's the feedback we like to hear! Thank you for taking the time to rate your experience five-stars.

via Google
shaun finley
shaun finley

Very friendly help give me a ride home while they work on my 06 colbolt . Big thanks to finen the problem with why brakes would lock up . Mind u this is after taken to Meineke in town 4 different times and being told to take it to a …

read more
Response from business owner

Thank you for the kind words and feedback, Shaun! We sure appreciate your business and support. Have a great day!

via Google
Bill Windsor
Bill Windsor

Always courteous & Fast services" fair prices & Good folks to do business with.

Response from business owner

Thank you for the kind words and feedback, Bill! We sure appreciate your business and support. Have a great day!

via Google
Kaitlyn Kyle
Kaitlyn Kyle

This place has a fantastic atmosphere! I had some interesting conversations and got some nice advise. They are great people and work quickly.

Response from business owner

Kaitlyn: Thank you for the kind words! We appreciate you and your business and look forward to serving you in the future!

via Google
marsha dorgan
marsha dorgan

Great experience plus I got a discount for being a triple aaa member

Response from business owner

That's what we like to hear! Thank you for sharing your feedback with us, Marsha.

via Google
Sylvia Taylor
Sylvia Taylor

Harlan Automotive is so friendly, professional, and efficient!

Response from business owner

Thank you for taking the time to let us know what you enjoyed about your experience at our shop. Have a great day, Sylvia!

via Google
Sarah Green
Sarah Green

I called them with my problem and they got my car in immediately! They found the source, called me with an estimate and then fixed it that very day. I could not be more pleased! They are going to be doing my maintenance from now on!!

Response from business owner

Thank you for giving our shop an opportunity to service your vehicle, Sarah. We're proud to have earned a five-star rating from you and look forward to seeing you back in the future!

via Google
Rebecca Brewer
Rebecca Brewer

Very very friendly and super sweet !!! They were very quick with their service!! 10/10 highly recommend !!

via Google
Theresa Girard
Theresa Girard

Very professional kept me posted all through the process even saved me money! Would definitely recommend to others...they will always have my business. Hard to find a honest mechanic so glad I took my vehicle to Harlan automotive.

via Google
Gary Garth
Gary Garth

I trust these guys to service my wife's car. I recommend them.

Response from business owner

Thank you for your confidence in Harlan Automotive. We appreciate you and look forward to serving you in the future!

via Google
Mary Allen
Mary Allen

They are extremely professional and courteous. I have used them for years and will continue to do so. I trust them!

via Google
Dave Godar
Dave Godar

Excellent experience. Informative, professional, courteous and many more positive things.

via Google
Patty
Patty

I was in a real bind with my truck, idle control valve bad. I drove thru Atlanta and truck stalled on i75 in huge traffic!

Harlans took my truck right in and had new valve in just a few hours,!!! They were amazing and professional and …

read more
via Google
nicole parker
nicole parker

Derreck was very fast at installation. The secretary quoted me 3 1/2 hours he got in done in just under 1 hour.

via Google
june siegrist
june siegrist

We looked at another repair shop to work on our vehicle, it took days for them to tell us it would be another week before they would even look at it. Harlan checked it out and fixed it very quickly. We are very grateful to Harlan!

via Google
john kingston
john kingston

Fast ,friendly, and they get the job done.

via Google
Brandon Johnson
Brandon Johnson

Very professional & personal. Constant communication via text about what is going on with your vehicle. Highly recommended.

via Google
Lawrence Lormand
Lawrence Lormand

Service was fast, very reliable And local! Very pleasant to talk with and knowledgeable.. will use again..

via Google
Rhonda D
Rhonda D

. . . I was very pleased with the service I received. The goal was to get a key that would start my sister's car so I can sell it. Y'all made the key now I can put it up for sale. Your staff was Friendly and helpful.

Karen L Haws-Bialeck
Karen L Haws-Bialeck

Harlan Automotive has taken care of our vehicles for many years now. Our latest vehicle, a 2011 Chevrolet Traverse christened Serenity, has received careful attention from their skilled mechanics. My husband is a disabled Veteran with …

read more
Response from business owner

We want to thank you for such kind words about our business. We strive to provide quality work and excellent customer service to each of our customers. We appreciate your business and look forward to serving you in the future!1

Thank you again,

Mike and Kellie Harlan

via Google
Skip S
Skip S

You did a great job with my car. Thanks so much!

Myan Onymity
Myan Onymity

My realtor recommended this place to us when we moved to town in 2006, and we have relied on them every since. They have always been courteous, professional, informative, fair, quick, and got the job done right the first time. I also …

read more
Response from business owner

Thank you for the kind words. If we ever find a way to stay in business without charging, I let you be the first to know. haha

via Google
Tracy Henderson
Tracy Henderson

Service very good. Never pushy nor try to take advantage of you, auto advice is timely pressure free, the back office is informative and very very helpful, a pleasure to do business with

via Google
James Travis
James Travis

Car broke down over the weekend. We managed to get the car there on Sunday. We left the keys in the dropbox with a note. I spoke with them at approximately 7:15 am. I told them what the car was doing. I got a text at 8am saying that a …

read more
via Google
Jacob Harlan
Jacob Harlan

They have been working on my vehicles since my first car! They have performed nearly every type of service for me spread across all my vehicles over the years, including my wife’s as well. Absolutely top notch. Best shop in western Kentucky…

read more
via Google
Anita Innes
Anita Innes

They do the servicing when they say they'll do it. I've always been satisfied with their work.

via Google
Renee Ramsey
Renee Ramsey

This will be my go to automotive repair place now. I called and with four hours they had my car towed, ran a diagnostic test and fixed the problem. Very impressed.

via Google
Bryon Harlan
Bryon Harlan

Exceeded my expectiations

I purchased a 2001 F350 Diesel recently and it needed a few things done on it. I sent a punch list of several items such as door locks not working, power outlet not working, brake noise, Instrument panel not …

read more
via Google
Shannon Puckett
Shannon Puckett

I definitely recommend Harlan Automotive. They aligned my 2014 F-150. Harlan performed an excellent service with a fair price. They even gave me a computer print out showing the degree / degrees that the tires were adjusted. My truck drives…

read more
via Google
MC Lampe
MC Lampe

I went in to get a security system on my car removed. Services was fast and affordable. However, I cannot give 5 starts because individuals working in the shop who are customer facing were not wearing a mask, which is a threat to customer …

read more
Response from business owner

We are so sorry that we did not meet your full satisfaction during your last visit. We are concerned about customer safety that is why we offer a touch less service (non face to face). Next time if you wish you can call us from your phone when you arrive and leave your keys in the car. When we are done we can send your invoice to your phone and you can also pay from your phone. When that is complete we will leave your keys in the car for your pick up. Just let us know if that works better for you. Thank you for allowing us to take care of your automotive needs.

via Google
James Kelly
James Kelly

Friendly service. My car was fixed fast..

via Google
Logan Thomas
Logan Thomas

Fixed my breaks right up and have provided support for some small issues after. Highly recommend.

Thanks Mike!

via Google
Fredyy Hurtado
Fredyy Hurtado

Very quick and helpful!!

via Google
Mark Rheinschmidt
Mark Rheinschmidt

Rare folks here. Mike, at times, runs around working with his office phone headset on to anwer the busness phone while he works! Who does that!?? Reception is friendly, welcoming like no other. Foreign/Domestic. Bring your car here. You …

read more
via Google
Greg Housr
Greg Housr

They installed lowering springs on fresh struts for me. Did it faster than anticipated. Will continue to use them in the future. Owners really care about customers.

via Google
Richard Carrigan
Richard Carrigan

Mike and his team have always done a fantastic job on servicing all our fleet vehicles as well as personal vehicles.

via Google
Lauren Burzynski
Lauren Burzynski

They got us in quickly and I loved the text messages that told me when my car was taken back to be serviced and when it was done!

via Google
Miranda Miller
Miranda Miller

Fast and friendly!

via Google
Ronald Kentley
Ronald Kentley

Always dependable. Work done in a timely manner. Works on foreign vehicles.

via Google
Scott Williams
Scott Williams

No fuss no muss got the car told what was wrong and took care of it fast friendly.

via Google
Barbara Moody
Barbara Moody

They're so nice and they really know what they're doing. Always fix it right!

via Google
Kai Kilpatrick
Kai Kilpatrick

I love these guys! They are always very knowledgeable and considering I own a Saab, is a very big reassurance. Everytime I have had work done it has been finished very quickly.

via Google
Debbie Hill
Debbie Hill

Harlan Automotive is a great place to have your vehicle serviced. The staff is welcoming, knowledgeable and will go out of their way to meet your needs. Texts are sent to keep you informed of your vehicles progress and the prices for …

read more
via Google
Kristen Luurs
Kristen Luurs

We have a 2,000 mile drive coming up. Our 'check engine light' was on so we brought it in. It was an issue with the cylinders which is an expensive fix, but Harlan Automotive did a great job in getting the car back to us as quickly as …

read more
via Google
Jerry Miller
Jerry Miller

On time and very professional

via Google
M Cain
M Cain

My suv needed brake work and Harlan’s suggested a couple other items for repair. The communication was great! And the repairs were completed exactly as agreed upon.

We will Definitely highly recommend them! It’s great to have a trusted …

read more
via Google
Jordan Vaughn
Jordan Vaughn

Unbelievable customer service! You get what you pay for, yes believe it or not I had to pay to get my truck worked on, but got it done just as I asked and had it done extremely fast. 10/10 recommend!

via Google
Haley Myers
Haley Myers

Harlan automotive is a great place to have your car serviced/repaired.

via Google
Mary Lawrence
Mary Lawrence

Very easy to work with.

via Google
Dylan Darnell
Dylan Darnell

My experience with Harlan automotive was very pleasant. They offer a lot of flexibility with regards to scheduling appointments for repairs and they make it very easy to understand the issues that need correcting. I was also very thankful …

read more
via Google
Jennifer Parrish-lamb
Jennifer Parrish-lamb

Harlan Auto always does a great job and are honest & upfront with me.

via Google
Kelly Wood
Kelly Wood

Fair and good

via Google
Linda S
Linda S

Thank you for your honest work and opinion. We have always been satisfied with your work thru the years.

Judith V
Judith V

you gave excellent service on the car, friendly & cour_teous.

Robert Bramley
Robert Bramley

They did a great job! At a reasonable price thanks again

via Google
Jessica Beasley
Jessica Beasley

Awesome service!!! We will be back

via Google
James Robine
James Robine

Everyone is kind, and professional. Fast service comfortable waiting area. I would recommend anyone who needs auto repairs to Harlin Auto.

via Google
Carol Cooper
Carol Cooper

Always kept us updated on progress. Thanking us for our business. Very professional went over and beyond solving the issue.

via Google
Brianna Stoebe
Brianna Stoebe

Harlan is the best customer service I have ever received. They make you feel so comfortable and walk you through everything they will do and help to figure out the issues that you are hearing when you drive around. I appreciate this level …

read more
via Google
Lauren Kelly
Lauren Kelly

Fast, friendly service. Reasonably priced and trustworthy. I appreciate them getting me in quickly and the hospitality I received.

via Google
Donna Wilkerson - CO
Donna Wilkerson - CO

Always there to help with my daughter's truck. This is very helpful because she is 2.5 hours away from me at Murray State. They are such kind and caring people, as well.

Thank you!

via Google
Mary Jones
Mary Jones

I have a 2008 Chrysler Crossfire, basically it’s a Mercedes inside. Car would not start, took to dealer, kept a month and no progress. Moved her to Harlan where they were able to quickly diagnose and fix. I WILL NEVER take this car …

read more
via Google
Sadie Goralski
Sadie Goralski

They’re extremely helpful and work very quickly. I’ve had to take my car in twice while going to Murray State. I’ve always gone to the same guy for my vehicles back home, so going somewhere new, away from home, made me pretty anxious; …

read more
via Google
Eric David
Eric David

Kinda of expensive but excellent people to deal with

via Google
Tom Ringle
Tom Ringle

I know Harlan Automotive truely cares about their customers and has helped me make the right decisions about my vehicle. I have never felt pressured into anything that is recommended.

via Google
Jacqueline Starkey
Jacqueline Starkey

Only place I will trust to take care of my car.

via Google
Joseph Caldwell
Joseph Caldwell

THEY WAS VERY FAIR AND NICE IN EVERYTHING THEY DID

via Google
Betty Hester
Betty Hester

They got my van running in no time very professional and I would go back if I had to

via Google
Wanda H
Wanda H

I've told my whole family and neighbor how nice you all are!!!😊

Angela Lee
Angela Lee

Top notch service!

via Google
C P
C P

I had my transmission go out on a hunting trip and was honestly hesitant to bring my vehicle in to a smaller shop for such a big job and am happy to say they did a great job. Furthermore, I had an issue with a tire that they were happy to …

read more
Response from business owner

Thanks so much for the review.

via Google
Maddie Rumbaugh
Maddie Rumbaugh

Harlan automotive has been taking care of my car since I moved to the area, and I’ve had nothing but good experiences working with them. Service is fast and efficient, but even on extremely busy days everyone in the shop is friendly and …

read more
via Google
Charles C
Charles C

Excellent service, will return. They have my complete trust!

Karen Hover
Karen Hover

Harlan Automotive is an exceptionally friendly, capable, and knowledgeable business! While traveling on the Interstate through their area, we were involved in a serious accident that caused significant undercarriage damages to our car. As…

read more
Response from business owner

Thanks Karen for your review. I'm glad that we were able to take care of you and get you back on the road. I hope the rest of your trip went well.

via Google
ERIC GOODNOE
ERIC GOODNOE

Great staff and nice lobby area. Very nicely organized for a repair shop. If you need any repair or maintenance to your vehicles go see this team!! You will be in good hands

Response from business owner

Thanks Eric for your review.

via Google
Leon Anderson
Leon Anderson

Great people! Thank you for the polite service. Angela was great!

Response from business owner

You're welcome. Thank you for the review.

via Google
Ed Butler
Ed Butler

Was pleased with the service received. I had made an error and the wrong thing was ordered, but they corrected it. I had a 2 PM appointment and paid my bill at 2:02. Better service than going to a medical office.

Response from business owner

Thank you so much for the review.

via Google
Matt Shultz
Matt Shultz

Very professional, great communication, and efficient service. I can't say enough about the customer service at Harlan. I've had both drivetrain and electrical work done here. You can probably find a cheaper "mechanic" in town, but good …

read more
Response from business owner

Thank you for the review. We appreciate your business.

via Google
T A
T A

I cannot say enough good things about this establishment. They went over and beyond any expectations. Their customer service is the absolute best!

Response from business owner

Thank you so much

via Google
Patrick Kennedy
Patrick Kennedy

Very friendly and helpful staff who also go the extra mile to explain your vehicle malfunctions. Would recommend as the go to place in Murray to have your vehicle serviced.

Response from business owner

Thank you for the review.

via Google
Susan Cope
Susan Cope

Very friendly and fast. They told me it would take a few hours, and they had it ready to go in less than half the time. Great people to deal with.

Response from business owner

Thank you so much for the review

via Google
Howell Hunt
Howell Hunt

Our car broke down on a trip back to Florida and AAA towed us to Harlan Automotive. Within hours they had diagnosed the trouble and told us the bad news that the transmission had died. Even though we drove back to Florida in a rental, …

read more
Response from business owner

Thank you for the review. Glad we could help

via Google
jacqi fleissner
jacqi fleissner

Kind, thoughtful pros! Can't recommend them enough. We broke down on the interstate, midway through a 1200 mile trip. They went way out of their way to help us get to safety, and then make our car road safe. Went WAY beyond the ordinary for…

read more
Response from business owner

Thank you Jacqi for your review and kind words.

via Google
Landon Wilson
Landon Wilson

Very quick and solid service. I have had them service both my wifes vehicle and mine on a few occasions and im always impressed with the turnaround time, these were repairs not oil changes. They also take the time to talk me through what's …

read more
Response from business owner

Thank you very much!

We appreciate your business and look forward to serving you in the future.

via Google
Ken Hathcock
Ken Hathcock

This is my review for Harlan’s Automotive. I normally do not leave reviews to start off but what they did for me deserves one. I got a call from my mother saying my Aunt was gravely ill with just days left to live. I packed everything up …

read more
Response from business owner

You are welcome. Glad we could help. Thank you for the review.

via Google
David Pilant
David Pilant

My wife and were attending the Land Between the Lakes USA Jeep Jamboree, and right after registration the Jeep developed a horrible vibration and noise. This meant it wouldn't be safe to take it on the trails the next day. While eating …

read more
Response from business owner

David, thank for your review. Glad that we where pleased with our service.

via Google
Hl Johnson
Hl Johnson

Good service,helpful people

Response from business owner

Thank you! We appreciate you and your business!

via Google
reefguy2 holliday
reefguy2 holliday

Great service. Would recommend them again. Thanks

via Google