We are pleased overall with the service that CAS provided on the warranty repair for our LG Laundry Center. If their team comes to your home, I do recommend reviewing their repair plan and discussing how best to protect your home while the …
read moreAfter several months of trying to get warranty service from another provider on my Miele washer, I was finally put in touch with CAS. Since they are based 2 hours away from my house, it took a few days to get an appointment, and it took …
read moreThe technician was very polite and went straight to work. He finished the job within an hour. Before I knew it he already had the refrigerator back in place and said everything is up and running. Couldn’t ask for a better experience. M.…
read moreService tech arrived on time and worked diligently for 5 hrs to complete a complicated repair. He cleaned up the service area and put shelves back into refrigerator.
I did think the labor costs were exorbitant but I was able to negotiate …
read moreThey were sent out by LG for a warranty repair on an expensive ($700) microwave. Their technician was friendly and efficient in their repair and the appliance is working as it should. I'm happy with the work they did to get the microwave …
read moreThe company was very efficient with setting up an appointment. The technician who came out was very intelligent and efficient at trouble shooting the problem and changing out the part. I plan on using this company in the future if i need …
read moreEveryone from my first call to my service technician was kind, courteous and listened.
Parts needed ordered and I was always informed. Was very comfortable with they people that come in my home. I thank them for allowing my dog make "…
read moreWe have used Complete Appliance for years and have been very happy. The technicians are polite, knowledgeable, and very helpful. We have had our built-in refrigerator completely rebuilt with Complete Appliance and we were very grateful not…
read moreOur seven year old Kenmore refrigerator died suddenly. Complete Appliance got our technician George S out to our place within a few hours. He diagnosed a dead compressor and made the calls to determine that we did not have a warranty. He …
read moreHave a Northland refrigerator unit that compressor went bad. 17yrs old. No parts available from manufacturer. $12-15K for replacement....ahhh NAH!!. Sourced a replacement compressor and CAS was the ONLY company that would entertain the…
read moreVery timely in sending out a technician. Called the day before with window to expect the tech. Aaron call when he was on his way. Aaron was polite and fixed our problem quickly. He explained what he was doing and even added a small extra…
read moreFabulous service. My 3 year old LG range stopped heating. I called and had a repair tech in my house whitin the week. The price was comparable to other repairs services in the area. My Tech was fantastic, knowledgeable, friendly and …
read moreThank you, Nadine! I'll be sure to pass along your kind words!
Overall good experience. We’re able to make it out in a few days to take a look at our dishwasher. Great communication leading up to appointment and very professional onsite team. Only complaint/frustration is the $140 trip charge (which …
read moreThey went above and beyond to contact the manufacturer to figure out an ongoing issue that originally there was not a solution to. They discovered there is a fix got the company to take care of it even though warranty expired. The tech …
read moreI had a great experience with Complete Appliance! They were very flexible in working with me to get hard to find parts. The technicians were very professional and informative. Complete Appliance is my "Go to" place!
Hi Matthew! Thank you for your kind words! I'm thrilled you had a good experience with the repair and I'll be sure to let your technician know that all is well! Have a great weekend! ~
Very professional and knowledgeable phone customer service people who are like technicians who troubleshoot possible solutions over the phone. Scheduled same day tech to visit my house. Also very professional and knowledgeable. Had to order…
read moreHi Dave! I'm happy to hear about the experience you had with our company! I'll make sure your technician hears about this!
The young man that assisted my elderly mother was amazingly caring and professional. He took the time to listen to her issues with the dryer and made all the necessary repairs. Great customer service starting from the office staff in …
read moreBought new GE fridge at Bloom Bros. Worked fine. But had annoying vibration since delivered. Bloom Bros arranged for Complete Appliance Repair to come out. Repaired in maybe 30 minutes. Works perfect since. Problem was loose strap …
read moreThank you, Don! I'll pass the message along! Have a great holiday weekend!
Jacob was able to identify the problem with my Frigidaire and ordered the new parts. He came back and took care of the problem very quickly and efficiently. He is excellent at explaining the features and functionality and what he planned to…
read moreTechnician analyzed the problem with our washing machine quickly and gave us several options for repair. CAS is a very efficient company that communicates quickly and thoroughly with great follow up. And there techs call when they’re on the…
read moreThe service is excellent!!!!, my washing machine was like new, the technician came very attentive and in less than 45 minutes changed the part, I recommend them 100%
Isabel, thank you so much for taking the time to leave this message! I'm so happy the issue was resolved and will pass this awesome message along to your technician and his superiors. Have a great day, Isabel!
Ralph went over and beyond to find the leak in our freezer’s ice machine. He questioned support, looked at everything associated with the ice machine. He was slow and meticulous. In the end he found the problem and put it all to rights…
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