From 43 reviews
Delphine Sellars

Kyle L. was very patient and professional. He walked us through all the differences in windows and answered all of our questions. Highly recommend him and at this point, just signed the contract, the company.

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Elizabeth Lawson

Kyle Lewis was great explaining everything to me about the job and cost.

Response from business owner

Thank you for your rating. We're glad Kyle was able to provide you with the information you needed to make the right decision for your home. Please let us know how we can serve you in the future!

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Tarik J

We are super excited about the work that has been done. Thank you

JR Hahn

HCR replaced our roof. They did a great job very quickly, but we had a few issues with the payment schedule after they finished. Payment schedule was not followed according to the contract. Would have given 5 stars if they had been a bit …

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Response from business owner

We appreciate your feedback. We are so glad you are happy with your installation experience, however, we do apologize for the confusion surrounding your payment schedule. If there are any issues that still need to be resolved, please do not hesitate to contact our Communications Manager Will Hess at 443.297.5104 or whess@homefixcr.com.

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Silvestre Brito

We had the rep, Kyle Lewis, from Homefix come today to give us an estimate on replacing the roof. He explained in detail the process and the cost. He was very nice and professional and detailed even though we had advised him that were …

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Response from business owner

Thank you for your feedback. We're glad Kyle was able to provide you with great information to help make your home remodeling decision. Please let us know if we can be helpful in the future!

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James Grow

Kyle was well prepared and friendly. I had some questions about custom work and he was able to give me options right away.

Response from business owner

Thank you for your review, James. We are happy that Kyle was able to provide you with all the information you needed to make the decision process easier for your home. Please let us know how we can continue to serve you!

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Lina Castanon

I just contracted to do my windows and sliding glass door, I had 3 other estimate lined up but I am going to cancel them because of the price and quality of the windows I’m getting from Homefix. Kyle came on time was very thorough and …

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Response from business owner

Thank you for your review, Lina. It makes us proud to know Kyle was able to provide you with the information and the confidence to cancel your other estimates. We look forward to working with you on your windows and door!

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Jeanne Jacobson

HCR did a great job replacing my gutters. They look great, and with the Bulldog gutter covers I am looking forward to never cleaning the gutters again.

Response from business owner

Thank you for your feedback, Jeanne! We're so glad you are happy with your new gutters. Please let us know how we can be of service in the future!

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La Bates

Chesley is an amazing rep! He showed up on time (which i really appreciate). He helped me select a beautiful arrangement of siding for my home! Definitely is well deserving of 5 stars!

Response from business owner

Thank you for your feedback. We're glad Chesley was able to help provide you with the information you needed to make the right decision for your home. We look forward to working with you.

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Volker Knoll

The work man were really skilled, paying attention to detail and very pleasant.

Response from business owner

Thank you for your 5-Star crew. We hire the best to give our customers the best. We're glad our team was able to provide a great experience. Please let us know how we can serve you in the future!

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Renee McHugh

Sean Dunleavy gave us a thorough quote and worked with us on the price for our roof replacement and window replacements. I can't wait to see what our house is going to look like when we get the install!

Response from business owner

Thank you for your review, Renee. We're glad to hear Sean was able to provide you with the information you needed to make the right decision for your home. We look forward to working with you!

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Aub's World

Sean was very thorough. So glad I was able to go through the detailed education on roofing. I feel very confident that the job will be done in the highest quality.

Response from business owner

Thank you for your review. We're glad Sean was able to help you make a great decision for your home. We look forward to working with you!

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calolyn wisonl

Sean Dunleavy gave us a presentation tonight and we were very impressed by the roofing products and the information which wr were interested in on the roof. He did an excellent job and hopefully when we are at the better time we can get the…

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Response from business owner

Thank you for your review. We know the home remodeling process can be daunting, so we are so glad that Sean could provide you with the information you needed to provide the right information for your home.

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Joseph Campbell

Kerry Dobson Marketing Director stop by house to give me a estimate on my attic insulation. She was very polite and nice a warm hearted person that cares about families and not trying to price gouge. I will continue to work with her and her…

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Response from business owner

Thank you for your 5-Star Rating, Joseph. We're so glad Kerry was able to provide you with the information you needed to make an informed decision for your home. We look forward to working with you!

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Erin Smith

Kerry Dobson was fantastic. She was very patient and informative, and when she left I felt like I knew more about my home than I've ever known. I also have a much better understanding of the roofing process and the importance of quality …

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Response from business owner

Thank you for your review, Erin. Kerry is a great example of the care and dedication our employees have to customer service. We are so glad she was able to provide you with the information you needed. Please let us know how we can continue to serve you!

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Kathryn Smith

Chesley really helped me understand what the options are and decide what was best for me.

Response from business owner

Kathryn, thank you for your feedback. We are glad Chesley was able to help you make an informed decision for your home.

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Margeaux Johnson

Evan Thomas is absolutely amazing, he came to my house a couple weeks ago and pointed out some issues with my windows that I didn't even know I had. I am forever grateful to him. The results from HCR coming out and installing new windows …

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Response from business owner

Thank you for your review, Margeaux. Knowing that Evan and our installation team were able to provide a great experience for you is incredibly rewarding. We appreciate your feedback. Enjoy your new windows, and let us know if you need anything at all!

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Darron Jones _ Staff - JeffreysGroveES

chesley kennedy is the best glad to work with him 5 star no dout

Response from business owner

Thank you for your review!

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Trey Oliver

Sean came out and gave us a quote for replacing all of the windows and siding on our house. He was very friendly and knowledgable about their products and was able to answer all of our questions.

Response from business owner

Thank you for your 5-Star Review, Trey!

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A. P.

Kerry Dobson is amazing! She was very polite, professional, and organized.

She is educationally prepared to inform you with any questions or concerns you may have about your home. I'm currently not able to purchase what was offered at …

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Carol Collins

Kerry Dobson was great at explaining the product the best benefits of the product and the quality.She was very knowledgeable.She was very friendly and explained everything that was very understandable.

Response from business owner

Thank you for your feedback, Carol. We're happy to know that Kerry provided the information you needed to make the best decision for your home. Please let us know if you need anything!

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Alan Antill

HCR replaced my gutters and downspouts. They did it on time, within the quoted price, and the work was top quality. They even trimmed the trees away from the house that needed to be trimmed for the install. Everyone from HCR that I worked …

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Response from business owner

Thank you for your 5-Star Review, Alan! We are so glad you are happy with your new gutters and downspout. We strive to provide every customer with a great experience, and it is so rewarding to know our team provided that to you. Please let us know how we can be helpful in the future!

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Antoinette Daye

I'm happy with my new windows and the friendly professionalism of the installation crew and sales support during the process.

Response from business owner

Thank you for your feedback, Antoinette! It was our pleasure working with you. We know replacing your windows can feel like a daunting task, so we do our best to provide great support and communication to make your life easier! Welcome to the HCR Family. Please let us know how we can serve you in the future!

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Kamilla Dancy

Chesley K. was awesome. He answered all of my questions and put my mind at ease for my concerns. I look forward to a beautiful new look on my home in a few weeks.

Response from business owner

Thank you for your feedback, Kamilla! We look forward to working with you as well.

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Radio Free Raleigh

Homefix did a great job with my window installation from start to finish. keeping me informed throughout the process and on the day of the install, their crew did a fantastic job and my new windows are awesome.

Response from business owner

Thank you for your feedback. We're so glad you're happy with your new windows. We do our best to be communicative and courteous, and it is rewarding to know our team took great care of you. Please let us know how we can be helpful in the future!

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Carolyn Monroe

Chesley was wonderful . He was very detailed and made sure I understood the process for window and roof replacement. Thank you for taking the time and being so thorough.

Response from business owner

Thank you for your review, Carolyn. We're glad Chesley was able to provide you with all the information you needed! Please let us know how we can continue to serve you.

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Michael Sellers

Kerry Dobson was very pleasant and helpful

Response from business owner

Thank you for your review, Michael! We're glad Kerry did a great job, and we'll be sure to pass along your appreciation!

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Phyllis Bridges

The company representative Chesley Kennedy went above and beyond to make sure that all of my needs and wants were met and exceeded. He is truly a value to your company! Can’t wait for my house to be transformed!!!

Response from business owner

Thank you for your review, Phyllis! We look forward to working with you!

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Gaming Fever

Chesley came to my home and was so personal but also very informative. When he left I felt so aware of the process of this home improvement. During The entire visit I was comfortable and it was very relaxing and i felt like he was honest …

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Response from business owner

Thank you for taking the time to leave a review about your experience. We are so glad Chesley was able to provide you with the information and support you needed to make the right decision for your home. Please let us know how we can continue to serve you.

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Samuel Thomsen

Loved the knowledge and professionalism. Waiting to incorporate proposed work into our budget but will once we can due to the value of such a quality product. Kerry Dobson is the main reason for our review – she was excellent.

Response from business owner

Thank you for your review, Samuel. Hearing how happy you were with Kerry's support is incredibly meaningful to us, and we appreciate you taking the time to share your experience. We will be here when you are ready!

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Jane Gauntz

Chesley Kennedy did a smash up job explaining the company and their products. So much so that I couldn't resist purchasing windows for the entire house. I felt very comfortable making this decision.

Response from business owner

Thank you for your review, Jane. We are glad Chesley was able to provide you with the information you needed to make the right decision for your home. We look forward to continuing to work with you!

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Bettie Dunn

I met with Chesley Kennedy today.I must say Chesley is a very good representative for your company.I was very pleased with his representation.Very friendly and knowledgeable answered questions thoroughly.

Response from business owner

Thank you for your 5-Star Review, Bettie. We are glad Chesley was able to provide you with all the information you needed to make an informed decision. Please let us know how we can continue to serve you moving forward!

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MrsPrettyLady

Chesley Kennedy was my sales associate and he was amazing. He had to actually come back twice and both times was very professional and patient. He made the entire process easier by how knowledgeable he was. I would recommend him to anyone…

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Response from business owner

Thank you for your 5-Star Review, MrsPrettyLady! Chesley is an excellent example of our employees working hard to provide the best possible experience. Please let us know how we can continue to serve you!

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Cynthia Wilcox

The representative Chesley was very professional and did everything he could to help us with our hail damaged roof. We look forward to getting approval from our insurance so we can get the roof replaced by HCR.

Response from business owner

Thank you for your review, Cynthia! We know how stressful it can be when bad weather strikes, which is why we take every insurance-related project very seriously. We look forward to continuing to work with you.

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George Higgins

Very professional. Thoroughly presented the process with no sales pressure.

Response from business owner

George, thank you for your 5-Star Review. We strive to be informative without being overwhelming and we are so glad that we were able to provide you with a great experience. Please let us know if we can be helpful in the future!

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kevin waitt

The removal and installation went very well. There were no issues that weren't addressed and resolved quick. The crew left my house broom clean and the windows fit and look Great ! I would recommend this company to all people looking to …

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Response from business owner

Thank you for your 5-Star Review, Kevin. We are so proud to know our installation team did a great job and left your home clean. Your recommendation means the world to us. We're sure your windows will serve you well for years to come, but remember that we are only ever a call away!

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Teresa Mcnair

Thanks to Yohana,Chris, Justin and all the guys who replaced my windows and gutters. They were there to answer questions I may have had, very professional and didn't hesitate to return my calls in a timely manner. I look forward to seeing …

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Response from business owner

Thank you for your 5-Star Review, Teresa! We're so glad Yohana, Chris, Justin, and the rest of the installation team could provide you with a great experience. Enjoy your new windows and gutters, and let us know if we can be helpful in the future!

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Mark Champ

I had attic insulation installed, the workers were polite and courteous. They informed me of what they had to do and they made sure they didn’t make a mess and cleaned up once the job was complete.

Response from business owner

Thank you for your feedback, Mark. We're glad our team provided you with a good experience and final product. Please let us know if we can be helpful in the future!

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Michael Bexten

Home fix replaced our roof in April. The team was very professional, left our yard as it was before they started, and the 2 minor issues that came up were addressed much to our satisfaction and in a very timely manner.

Response from business owner

Thank you for leaving feedback about your experience. While we always strive to provide a perfect, 5-Star experience, we are glad to know our team was able to overcome the minor issues during installation and provide you with a great finished product. If you have any outstanding concerns, we encourage you to contact our Communications Manager Will Hess at 443.297.5104 or whess@homefixcr.com. Thank you for the opportunity to work on your home!

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Josh Jernigan

Great food

Response from business owner

Thank you for your 5-Star Review!

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Gail Worrell

My windows are awesome!!! Looking good and the personnel were incredible!!! Professional and efficient!!!!

Response from business owner

Gail, customer feedback is so very important to us, and knowing that our team provided you with new windows you love means so much to all of us. Thank you for taking the time to leave your 5-Star Review. We are sure you will continue to love them for years to come, but please contact us if we can be helpful in the future!

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Debbie Hamilton

Homefix recently applied a new roof to my home. Everyone I worked with was

professional, friendly, well -organized, and very helpful. They answered all my questions!

The roofers did a great job and cleaned up everything before they left…

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Response from business owner

Thank you for your review, Debbie. We are happy to know our installation team provided you with a great experience, and you are happy with your new roof. We're sure you will love it for years to come. Please think of us for your next home remodeling project!

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John Kleczewski

HCR did a fantatsic job replacing all my windows!

Response from business owner

John, thank you for your feedback. We are thrilled you are happy with your new windows! Please let us know how we can be helpful in the future.

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