From 398 reviews
Theresa Ingstrup
Theresa Ingstrup

Brought my son in for a possible arm fracture and was pleasantly surprised at the wonderful service from everyone we encountered!! Kayla at the front desk made registration a breeze even being from out of town. My son's nurse John (Green) …

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via Google
Gina Hickman
Gina Hickman

Dr. Clark was incredible. He showed such compassion and took the time to talk to us, give us a complete examination. I truly believe it doesn't get much better than him.

via Google
RyAnn Taylor
RyAnn Taylor

Trusted ER -Hurst is dedicated to providing the highest quality, and advanced patient care. Together; Dr. Clark, the lead registrar Rukiya , the RN

Jonathan , and the Rad Tech Lorrie, made sure I was very well taken care of from beginning …

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via Google
Joy Smith
Joy Smith

This is the second time our family has used Trusted ER and we couldn't be more happy to recommend them. My son had hives and a swollen lip and he was taken back immediately and watched all day. The care and concern given to him by his …

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Brooke Knoll
Brooke Knoll

I have NEVER had an ER experience like this one. I literally felt like I was walking into my grandmas home. They had an endless supply of snacks and drinks available. Not only was it a beautiful, clean building but it also was decorated so …

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Dies Irae
Dies Irae

Cool ambulance.

via Google
Donna McBride
Donna McBride

On Dec. 13, 2020 my husband needed medical treatment so we went to Trusted ER . From the time we pulled up at the door we were treated as if we mattered. Thank you Kiya the registrar, made us feel right at home. To Nicholas the nurse thank …

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via Google
Wes S
Wes S

I can't say enough about how well the staff at this hospital performed tonight, they treated my 5 year old daughter and my family with so much respect and compassion. Dr. Clark, Paul, Derhonda, Kylah were all very professional in this …

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via Google
Tafaria Rubin Jones
Tafaria Rubin Jones

My nurse Nicholas/ Jackie was amazing and friendly. Kiya who greeted me when I intinally walked in was professional and friendly. Irine my rad tech was knowledgeable and professional. Brenda and Dr.Mcdonald took great care of me during my …

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via Google
Alexxus Payne
Alexxus Payne

To Anyone Who Reads This,

This is the place you want to come if you’re ever sick. The staff, Brenda, Kayla, Dominque, Lori, and Dr.Worchestrom were AMAZING!!! They are really attentive to your needs, and are always there when you need them…

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Karen Yvette
Karen Yvette

The doctor and nurses made me feel welcome and they listened to me. They just made me feel better by listening to me. You never know what a person is going through and all they did was listen. My care team was Dr. Worsham and he was great…

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via Facebook
Jeremiah Davis
Jeremiah Davis

Only waited in lobby for a couple minutes. Competent & thorough professionals with good bedside manner. Definitely feeling better the day after.

via Google
Darrell Antonio
Darrell Antonio

Big shout out to this amazing team @TrustedER. Dr. Clark & The Nurse, Nicholas got me taken care of right away, a very professional medical staff also by their side.

via Google
Sarah Cabrera
Sarah Cabrera

Rebecca is hands down the most amazing nurse I’ve ever had! I’m not huge on hospitals and needles terrify me so when it came time to do my iv she helped me stay calm the entire time and comforted me. I didn’t even realize she had taken …

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via Google
sonya sparrow
sonya sparrow

This facility is amazing. Before my visit on Dec 9th I had been there one time before a year ago and I was just as impressed then as I was the other day. I have taken my teenage son there and recommend to my daughter who simply will not go …

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via Google
DFW Best Pest Exterminators
DFW Best Pest Exterminators

After waiting at another ER for over 15 minutes, behing an ambulance who could not get help either, I came here. Everyone was friendly and amazing. Great service. Great attention.

via Google
Mark Imboden
Mark Imboden

We were traveling and found out we had contact with someone who tested positive for Covid-19. We found Trusted ER in Hurst. They were absolutely awesome. All the staff from check-in to doctor was amazing and gracious. They were able to …

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via Google
Nina Taylor
Nina Taylor

Everyone at this Trusted ER was friendly and willing to help me with my unfortunate knee injury on December 6th. Right when I arrived, I was placed in my own private room. They have snacks and refreshments available at the entrance. I had …

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Meagan McNeely
Meagan McNeely

I called ahead regarding a COVID test. Once I arrived, I was immediately taken to a room and tested. The doctor went above and beyond and also completed blood tests to ensure there was not an alternative issues causing my illness (COVID …

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via Google
Mark A. Metdker
Mark A. Metdker

Quick and friendly service with a high level of professionalism. Top notch!

via Facebook
Kyle Maldonado
Kyle Maldonado

Out of the 3 times I've gone to see a doctor this is by far the best visit I've ever had. Nicolas, Kiya, Lorrie, and Dr. Castaneda were polite, and more than happy to take the time to explain step by step what they were doing and why.

Response from business owner

This is great to hear. Thank you so much for letting us know about your positive experience. That sure is a great team you had. Hope you're feeling better, wishing you all the best.

via Google
Jason Hackney
Jason Hackney

Fast and excellent service. Made my 3 year old comfortable and got her to laugh. This is our new family Urgent Clinic. Thanks

Response from business owner

Thanks for trusting us with her care. We hope she's feeling better and we'll be here for you if you need us.

via Google
Lisa Uglow
Lisa Uglow

Wonderful facility, will definitely return to this location.

via Google
Kyle Maldonado
Kyle Maldonado

Out of the 3 times I've gone to see a doctor this is by far the best visit I've ever had. Nicolas, Kiya, Lorrie, and Dr. Castaneda were polite, and more than happy to take the time to explain step by step what they were doing and why.

Response from business owner

This is great to hear. Thank you so much for letting us know about your positive experience. That sure is a great team you had. Hope you're feeling better, wishing you all the best.

via Google
Austin Melson
Austin Melson

Nicholas, Chris, Brenda, and Dr.O were extremely professional and were on top of everything. If I ever have another medical emergency I will make sure to come here. 5 stars without a question. Thank y’all for everything y’all do. God bless

Response from business owner

Thank you for your kind words. We'll be here 24/7/365 if you need us. We hope you're feeling better!

via Google
Debra Janes
Debra Janes

Lovely facility with caring professionals!

Highly recommended.

Response from business owner

Thank you! We hope you feel better soon!

via Google
akita harmon
akita harmon

I went to get a COVID test at this facility today and these were the nicest people I have come in contact with in the medical field. They were all amazing especially the nurse. He took time to explain some things to me in detail. I hate …

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Response from business owner

Thank you so much for letting us know about your positive experience. That's what we strive for every time. Your nurse was Nick, and we agree, he is great! He says hello! 👋We hope you enjoy all the goodies and have a happy, healthy holiday! We'll be here for you 24/7/365 if you ever need us!

via Google
Nikki Lynn
Nikki Lynn

I dont do a lot of reviews but this place definitely deserves all five stars. I am big on bed side manner and every single person that I encountered there had it. They are very thorough in figuring out and treating whatever you're there for…

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Response from business owner

Thank you, we love hearing that your experience is exactly what we aim to provide every patient, every time. We hope you're feeling better!

via Google
Meochi Scott
Meochi Scott

Awesome experience they treated me as if I was the only person in the ER!! I recommend Trusted ER to all my friends * Family.

via Google
tachy johnson
tachy johnson

Clean, friendly staff in front and back, quick to get you back to a room. If you are in severe pain they will get right on trying to get it under control as the priority. My nurse was very informative and provided excellent ways i can help …

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via Google
Raeshell Chance
Raeshell Chance

This er is hands down one of the best i have ever been to! They are fast and straight to the point! They were so sweet and down to earth! Brenda, was so helpful at the front desk! Kelly and Dr Worsham were so knowledgeable and caring and …

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via Google
Phillip Daniel
Phillip Daniel

Dr. Blake and his staff are incredible. I had to get tested today. The small 4-6 person team pulls theirs roles flawlessly like a unit. I’ve never seen better genuine compassion during such chaos. 10/10 recommend for all emergency needs. …

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Jana Britton
Jana Britton

Compassionate and knowledgeable staff plus minimal wait time.

via Facebook
Mickei
Mickei

Went in and saw a doctor before I was even done writing my name! Xrays were done before I finished my paperwork. Staff was friendly and knowledgeable and overall great experience. If I ever need another ER visit it'll definitely be here. …

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via Google
Sherif Nawar
Sherif Nawar

They Have an amazing staff starting from the reception and nurses are amazing don’t forget to ask for Dr Kareem. Really thank you guys for your perfect hospitality.

via Google
Verdell Osborne
Verdell Osborne

My husband and I had such a great experience with Trusted ER Hurst. They have quality service down to a science, they make you feel cared for. My care team of Dr. McDonald, Ashlee, Irine, JT, and Tonya were amazing. My husband and I …

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via Google
Tyra Reeves
Tyra Reeves

Yes customer service and genuine care were obvious

via Facebook
Candace
Candace

Clean place, very COVID safe! Friendly staff and receptionist! Doctors were helpful and prompt. If you need to be seen right away I suggest you go there!

via Google
Yzamara Marroquin
Yzamara Marroquin

The staff at Trusted ER took very good care of me . Dr . Clark was very professional and explained everything thoroughly. Nurse Joo and Kiya at the front desk were both very friendly and kind. I would recommend Trusted ER.

via Google
christine hernandez
christine hernandez

Went in feeling sick and received EXCELLENT care! They are fully equipped like a hospital ER. The staff were so very very kind and attentive and made sure I was feeling much better. I've worked in the hospital field for 15 years and this is…

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via Google
Lupe Hendrickson
Lupe Hendrickson

Trusted ER is a great place to go if you need to go to the ER. They took care of me with such care. I would recommend this place to anyone who doesn’t want to go to the hospital ER.

Thank you for your hospitality!

via Google
Jie Zhao
Jie Zhao

They took care of my mom’s broken finger really timely and well!

via Facebook
Sandy Luna
Sandy Luna

The medical staff was very warm and professional. Very caring and attentive!

via Google
Tiffany Rodriguez
Tiffany Rodriguez

Literally THE BESTTT er ever

They’re so fast,friendly and efficient. They make you feel super comfortable and walk you through what’s going on with you as well as really listen to what the problem is your having. They have great snacks and …

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via Google
Verdell Osborne
Verdell Osborne

They are the best! I would recommend them everytime.

via Google
RiRoMi Munoz
RiRoMi Munoz

They are super awesome I don't ever want to go to a regular ER anymore all the staff are very professional and nice. Loved every moment. They have the best snack bar there. Highly recommend!!

via Google
Amber Maddux
Amber Maddux

Ashlee is the most amazing nurse there! She was on top of everything and anything we needed last night and when we walked in this morning was here again ready to assist and make our stay comfortable. 💗💗💗

via Google
Viviana Vallarino
Viviana Vallarino

Amazing Service and fast. Treated me very friendly and did All kinds of tests. They followed up with me after. Coppell location was amazing. I have been at Coppell ER like 5 times with Emergency issues for my girls

via Facebook
Kara Kowis
Kara Kowis

Got me in right away and figured out what was going on. Can’t say enough about the staff, everyone was so friendly and I felt like I was in good care. Nurse Joy was one of the best nurses I’ve seen in a long time. Would definitely go here …

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via Google
Amberly Turner
Amberly Turner

First time here and I had an amazing experience was in and out in no time unlike any other places I would go to and it would be hours before I even see a Doctor. From check in with Registrar Tonja to vitals taken with Tech Irine and Nurse …

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via Google
Leslie Gonzalez Najera
Leslie Gonzalez Najera

I could go on and on raving about this place. The staff the atmosphere the cleanliness everything was top notch. From beginning to end the experience was great I was greeted and made sure that I was well informed by Kiya Who’s bubbly …

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via Google
Do Det
Do Det

I have been to several hospitals and stand alone ERs. But I have never had a better experience than the one I had at Trusted ER in Coppell. It was an entirely different experience, all their staff were amazing, the ammenities and the rooms …

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via Facebook
Julie Peterson Hinrichs
Julie Peterson Hinrichs

Yes loved everyone on the staff! Highly recommend! The place is clean and bright and feels like home. They literally provide you with everything you could possibly need for you and anyone with you. Including comfortable chairs in your …

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via Facebook
Cassandra K Jenkins
Cassandra K Jenkins

Trusted ER Coppell was the best free standing ER I have ever been to. I had to take my father in for X-rays due to a fall which had his wrist swollen. The staff that evening made my dad feel welcomed and took great care of him. The medical …

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Response from business owner

It is our honor and pleasure to provide care and an exceptional experience to you both. Thank you for the kind words. Wishing your father a speedy recovery.🙏❤️💙

via Facebook
Steph McReynolds
Steph McReynolds

This place is amazing! Staff is kind, welcoming and prompt. I would highly recommend Trusted ER Coppell. I’ve had my share of sickness and injuries in the last three years and they’re always there for me!

via Facebook
Nando
Nando

This place is fantastic. I work in healthcare and have for two decades. I know that in some healthcare facilities the staff can be very abrasive with the patients. I can say from experience at Trusted ER the staff is very pleasant and …

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via Google
Nando
Nando

This place is fantastic. I work in healthcare and have for two decades. I know that in some healthcare facilities the staff can be very abrasive with the patients. I can say from experience at Trusted ER the staff is very pleasant and …

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via Google
Mary Salvemini
Mary Salvemini

My 1 year old had a fever of 101 at daycare so we went into Trusted ER after being referred by our daycare provider. We are here from Oklahoma and they knew we didn’t have any friends or family here, it was only myself and my son. Everyone …

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via Google
elizabeth fuller
elizabeth fuller

I was so sick that I was getting irritated at everything and kept snapping at everyone from the front desk to the Dr. At some point, I remember crying and telling someone I am really not mean. Kylah (front desk) probably got the worst of …

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via Google
Joseph Luna
Joseph Luna

My husband was attended immediately for his leg pain. The staff was absolutely the best customer service we have seen in a very long time. They really care for your short or long stay! Dr Castaneda, Kayla, Kiya, Brenda and Lome were very …

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via Google
Amber Brooks
Amber Brooks

The staff was more then exceptional, from the person who greeted me at the door to the last one who handed me my discharge papers. The doctor went above and beyond to help me. I was truly blessed by this doctor today. I had little to no …

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via Google
Erika Hermosillo
Erika Hermosillo

My husband went to trusted ER on 9/22. The level of service and friendliness was exceptional, it made us feel like his pain was a priority to them. Dr. Pandi made sure to explain everything without it feeling rushed. Nurse Nicholas was very…

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via Google
Dee Davis
Dee Davis

From the moment I walked in the door til I walked out they made me feel very comfortable & at ease. They explained everything they were doing & why. I’ve never had a more pleasant experience with any Dr or their staff. I can’t say enough …

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via Google
luis sotomayor
luis sotomayor

Thank you for caring for me Dr. Clark and Ashlee, Kiya, and Brenda. I was blown away on their service. I enjoyed my visit they are glad to see you and extremely helpful and friendly. They give free snacks and beverages while you wait. I'm …

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via Google
Theogene Ngabnziza
Theogene Ngabnziza

This is the best center ever,when I got in there they were honest with me about the results release but they told me that they will try to push so that I cannot miss my flight , I was given 3-5 days but they gave me a call in one day and I …

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via Google
Kelsey Cowley
Kelsey Cowley

Most amazing staff! I was there for a very long time but they always came to check on me, brought me snacks and drinks, made sure I had blankets and everything to keep me comfortable! I have been here several times with my mom but first …

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via Google
shawn williams
shawn williams

Best experience ever! I went in with severe muscle spasms and they had me in and out in less than 2 hours. All of the staff was super friendly and treated me with the upmost respect. This will definitely be the first choice for me and my …

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via Google
Charles Goss
Charles Goss

Went in because of some discomfort and dr clark as well as nicholas brenda and nhu all did a fantastic job talking care of me and making me feel at home . if you have any health need or concerns definately come and let them help

Thank you …

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via Google
Cody Seals
Cody Seals

Hands down the best ER experience of my life!! Beautiful new building, clean, very friendly staff. Honestly, what more could you ask for?!

via Google
Lorrie Deshon
Lorrie Deshon

Everyone kicked into high gear as soon as I went from employee to patient. It's weird being on the other side. Im pretty low maintenance but everyone was so accomadating. Kia, Brenda K, Brenda R and Nick were fabulous. They were all trying …

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via Google
Lacey Baldwin Sherman
Lacey Baldwin Sherman

So I walk in needing a COVID test stat! Ruben & Alondra don’t sell the most expensive option but instead the most rational one. Being in need and not of sound mind I pick the 80% test. I got the test from Ruby...scariest 15 min wait ever...…

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Response from business owner

Hi Lacey, we're so glad we were able to provide testing and an examination by a doctor when you needed it. Feel better soon!

via Facebook
Alexis Hoffman
Alexis Hoffman

I have been in and out of many ER’s but never have I ever had an experience like this. Each staff member was kind, welcoming and helpful. The doctor explained everything and thoroughly checked all that was necessary. I was highly pleased …

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via Google
Shaundraya Perry
Shaundraya Perry

After taking my son to Trusted ER Hurst a couple of months ago, i dont think I would ever to anywhere else for my families ER needs. The lead registrar Rukiya set the tone for a GREAT experience from the phone call to see if they had a wait…

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via Google
Elizabeth Mitchell
Elizabeth Mitchell

Nicholas is great! He helped my son feel more comfortable with needles. Thank you all! Tyler said Nicholas alone deserves 5 stars ⭐⭐⭐⭐⭐

He's even ready for more blood work 🤣

via Google
Ciaron Garcia
Ciaron Garcia

BEST ER IVE EVER BEEN TO!!! The whole staff what awesome they made me feel safe and left feeling eat better then when I came in! Everyone was very attentive and was in and out Fast!

via Google
Shantal Marie
Shantal Marie

I highly recommend this place.

Special thanks to :

Dr. Castaneda

Ashley

Brenda

Lori

Kiya

Dominique

All of them went above and beyond ♥️

They did a phenomenal job, as soon as I arrived there I feel really comfortable with the reception …

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via Google
Angela Hendrix
Angela Hendrix

This is the nicest hospital I have ever visited. Thanks to Ashley, RN; Brenda, EMT; Lorrie, Rad Tech; Dominique, Reg; and Dr. Castaneda for such wonderful care. The building is beautiful and filled with beautiful people.

via Google
Cara W
Cara W

Everyone here was super sweet and had great bed side manner. Ashlee in particular stood out and made me feel very comfortable in a rather uncomfortable time. Thanks y’all!

via Google
Monica Hernandez
Monica Hernandez

When I got there the receptionist Kayla was very helpful and quick to get me to a room and with signing in. Then the nurse John took me to a room in back and was very friendly and helpful in making sure I was comfortable. Dr. Clark was very…

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via Google
liz barber
liz barber

Great service, took my husband in and their front desk receptionist was very nice. Doctor Clarke was on point when I was in with my husband he did a great job even the nurse was nice. Great service and would recommend this urgent emergency…

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via Google
Tasi Barber
Tasi Barber

I just visited this ER for the first time and the experience was fantastic. Doctor Clark was cool and very down to earth, he treated me like family. The front desk lady "Selore", I think that's her name. Great customer service. I recommend …

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via Google
Viva Alauren
Viva Alauren

Absolutely amazing ER. The receptionist was super quick to get me in, there was no wait. I saw Dr.Clark minutes after being placed in a room and he immediately got me the tests that I needed done. My nurse Nicholas was extremely helpful and…

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via Google
1113 Cntrl
1113 Cntrl

Dr Elshatory did a great job sewing me up. Not sure how he did such a great job with me squirming so much. Probably thanks to nurse Nicholas for literally giving me a hand to hold and being really cool. Lorrie, this nice lady who did my x …

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via Google
Coral Downs
Coral Downs

My husband took me to the Trusted ER yesterday in severe pain. The nurses and doctors were very friendly. They helped me figure out what the pain was😌! When I left they gave me a blanket and a back pack filled with goodies. Along with …

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via Google
Laura Garrison
Laura Garrison

Very sweet people. Agree with the other reviews

via Google
Brittnee Austin
Brittnee Austin

I just got discharged from this er and it was the best I have ever been treated. Brenda was so nice and helpful to me. I live in Dallas but if I ever have another issue I will drive to hurst for their care.

via Google
Don Gilley
Don Gilley

I visited on Friday to figure out what was causing the pain I had been having for a couple of weeks. The experience was unbelievable compared to other emergency room visits I've had over my lifetime. I was in a room and speaking with a …

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via Google
Kaur Kuldeep
Kaur Kuldeep

I love love the place .I been there so many times. doctor's and staff's are very friendly.

via Facebook
Elizabeth Cox
Elizabeth Cox

The front desk girl Selena really needs to work on focusing on her patients as they come in she was on her cell speaking to someone and held a finger to me telling me silently to give her a minute she slammed down a clipboard of paperwork …

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via Google
Haneen Mahmood
Haneen Mahmood

This is one of the best ER we have been in

My husband was there yesterday they took really good care of him. The stuff are very nice and they know what their doing, the hospital is very clean and their process is fast as well. Before …

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via Google
catrina burch
catrina burch

I came to this ER for a migraine that I had for 3 days straight. I was seen almost immediately and they took such good care of me. I knew my insurance was out of network as most of them are with a stand alone ER, however every single person…

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via Google
Nate Corbell
Nate Corbell

Great team! I was treated for Pnemonia recently. Thanks for your care

via Facebook
Kerry B
Kerry B

I walked in with a gruesome, bloody laceration to my hand... the lady (Nhn) at front desk sprung into action. My nurse Nicholas acted quickly to stop the bleeding and cleaned up, Dr. McDonald got me stitched up. Rad Tech made sure I had a …

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via Google
Brandi Sifuentes
Brandi Sifuentes

HIGHLY RECOMMEND!!!

My husband and I have taken our 16 month old son here at least 4 times and have even been seen ourselves here. They really do go above and beyond to make sure you are comfortable and get you the help you need right away…

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Response from business owner

Brandi, this is music to our ears. Thank you so much for trusting us to care for your whole family. It is our honor to provide the best possible healthcare experience for you. A trip to the ER is never fun, so we are thrilled to hear you had such a positive experience with us. We appreciate your feedback and look forward to caring for you and your family in the future, should you ever need it.

Wishing you health and happiness,

The Trusted ER Family

via Google
Kim West
Kim West

Brought my husband in and they took great care of him. Special thank you to Dr.Studeny, Rebecka RN, Lorrie, Brenda, and Kiya. We love you guys, thank you so much!!

via Google
Tea Nickleberry
Tea Nickleberry

Rebeckah is the best nurse I’ve encountered! So sweet & accommodating at all times.. even after my visit when I was having issues with my prescription. I truly loved being treated here.. I felt valued and cared for. Thank you for taking …

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via Google
Ron Stevens
Ron Stevens

Amazing staff and service. Definitely recommend

Big thanks to;

Doctor Clark

RN's James (I still expect the christmas card)

AJ, Nicholas, Ashley, Irene.

And Dominique at the desk

These people treat you like family. I will definitely come …

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via Google
P F
P F

I took a family member here recently who was suffering from what turned out to be kidney stones and a potential kidney infection. The staff was quick to get her into a room, and nurses Irene and Rebecca were professional, courtesous, and …

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via Google
Angela Jimenez
Angela Jimenez

Rebeckah Boone was a good nurse made me feel fantastic Irine was good tech kiya she made me feel at home Dr.Clark was a good doctor to me everybody made me feel at home

via Google
Regan Allen
Regan Allen

Absolutely incredible service! Made a difficult experience so much easier to go through. HUGEEEE thank you to Kylah Carter at the front desk! She’s beyond incredible and truly is a gift from God

via Facebook