From 330 reviews
Viviana Vallarino
Viviana Vallarino

Amazing Service and fast. Treated me very friendly and did All kinds of tests. They followed up with me after. Coppell location was amazing. I have been at Coppell ER like 5 times with Emergency issues for my girls

via Facebook
Kara Kowis
Kara Kowis

Got me in right away and figured out what was going on. Can’t say enough about the staff, everyone was so friendly and I felt like I was in good care. Nurse Joy was one of the best nurses I’ve seen in a long time. Would definitely go here …

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via Google
Amberly Pennie
Amberly Pennie

First time here and I had an amazing experience was in and out in no time unlike any other places I would go to and it would be hours before I even see a Doctor. From check in with Registrar Tonja to vitals taken with Tech Irine and Nurse …

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via Google
Leslie Gonzalez Najera
Leslie Gonzalez Najera

I could go on and on raving about this place. The staff the atmosphere the cleanliness everything was top notch. From beginning to end the experience was great I was greeted and made sure that I was well informed by Kiya Who’s bubbly …

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via Google
Do Det
Do Det

I have been to several hospitals and stand alone ERs. But I have never had a better experience than the one I had at Trusted ER in Coppell. It was an entirely different experience, all their staff were amazing, the ammenities and the rooms …

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Julie Peterson Hinrichs
Julie Peterson Hinrichs

Yes loved everyone on the staff! Highly recommend! The place is clean and bright and feels like home. They literally provide you with everything you could possibly need for you and anyone with you. Including comfortable chairs in your …

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Cassandra K Jenkins
Cassandra K Jenkins

Trusted ER Coppell was the best free standing ER I have ever been to. I had to take my father in for X-rays due to a fall which had his wrist swollen. The staff that evening made my dad feel welcomed and took great care of him. The medical …

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Response from business owner

It is our honor and pleasure to provide care and an exceptional experience to you both. Thank you for the kind words. Wishing your father a speedy recovery.🙏❤️💙

via Facebook
Steph Shields
Steph Shields

This place is amazing! Staff is kind, welcoming and prompt. I would highly recommend Trusted ER Coppell. I’ve had my share of sickness and injuries in the last three years and they’re always there for me!

via Facebook
Nando
Nando

This place is fantastic. I work in healthcare and have for two decades. I know that in some healthcare facilities the staff can be very abrasive with the patients. I can say from experience at Trusted ER the staff is very pleasant and …

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via Google
Mary Salvemini
Mary Salvemini

My 1 year old had a fever of 101 at daycare so we went into Trusted ER after being referred by our daycare provider. We are here from Oklahoma and they knew we didn’t have any friends or family here, it was only myself and my son. Everyone …

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via Google
elizabeth fuller
elizabeth fuller

I was so sick that I was getting irritated at everything and kept snapping at everyone from the front desk to the Dr. At some point, I remember crying and telling someone I am really not mean. Kylah (front desk) probably got the worst of …

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via Google
Joseph Luna
Joseph Luna

My husband was attended immediately for his leg pain. The staff was absolutely the best customer service we have seen in a very long time. They really care for your short or long stay! Dr Castaneda, Kayla, Kiya, Brenda and Lome were very …

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via Google
Amber Brooks
Amber Brooks

The staff was more then exceptional, from the person who greeted me at the door to the last one who handed me my discharge papers. The doctor went above and beyond to help me. I was truly blessed by this doctor today. I had little to no …

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via Google
Erika Hermosillo
Erika Hermosillo

My husband went to trusted ER on 9/22. The level of service and friendliness was exceptional, it made us feel like his pain was a priority to them. Dr. Pandi made sure to explain everything without it feeling rushed. Nurse Nicholas was very…

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via Google
Dee Davis
Dee Davis

From the moment I walked in the door til I walked out they made me feel very comfortable & at ease. They explained everything they were doing & why. I’ve never had a more pleasant experience with any Dr or their staff. I can’t say enough …

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luis sotomayor
luis sotomayor

Thank you for caring for me Dr. Clark and Ashlee, Kiya, and Brenda. I was blown away on their service. I enjoyed my visit they are glad to see you and extremely helpful and friendly. They give free snacks and beverages while you wait. I'm …

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Theogene Ngabnziza
Theogene Ngabnziza

This is the best center ever,when I got in there they were honest with me about the results release but they told me that they will try to push so that I cannot miss my flight , I was given 3-5 days but they gave me a call in one day and I …

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via Google
Kelsey Cowley
Kelsey Cowley

Most amazing staff! I was there for a very long time but they always came to check on me, brought me snacks and drinks, made sure I had blankets and everything to keep me comfortable! I have been here several times with my mom but first …

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via Google
shawn williams
shawn williams

Best experience ever! I went in with severe muscle spasms and they had me in and out in less than 2 hours. All of the staff was super friendly and treated me with the upmost respect. This will definitely be the first choice for me and my …

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via Google
Charles Goss
Charles Goss

Went in because of some discomfort and dr clark as well as nicholas brenda and nhu all did a fantastic job talking care of me and making me feel at home . if you have any health need or concerns definately come and let them help

Thank you …

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via Google
Cody Seals
Cody Seals

Hands down the best ER experience of my life!! Beautiful new building, clean, very friendly staff. Honestly, what more could you ask for?!

via Google
Lorrie Deshon
Lorrie Deshon

Everyone kicked into high gear as soon as I went from employee to patient. It's weird being on the other side. Im pretty low maintenance but everyone was so accomadating. Kia, Brenda K, Brenda R and Nick were fabulous. They were all trying …

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Lacey Baldwin Sherman
Lacey Baldwin Sherman

So I walk in needing a COVID test stat! Ruben & Alondra don’t sell the most expensive option but instead the most rational one. Being in need and not of sound mind I pick the 80% test. I got the test from Ruby...scariest 15 min wait ever...…

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Response from business owner

Hi Lacey, we're so glad we were able to provide testing and an examination by a doctor when you needed it. Feel better soon!

via Facebook
Alexis Hoffman
Alexis Hoffman

I have been in and out of many ER’s but never have I ever had an experience like this. Each staff member was kind, welcoming and helpful. The doctor explained everything and thoroughly checked all that was necessary. I was highly pleased …

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via Google
Shaundraya Perry
Shaundraya Perry

After taking my son to Trusted ER Hurst a couple of months ago, i dont think I would ever to anywhere else for my families ER needs. The lead registrar Rukiya set the tone for a GREAT experience from the phone call to see if they had a wait…

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via Google
Elizabeth Mitchell
Elizabeth Mitchell

Nicholas is great! He helped my son feel more comfortable with needles. Thank you all! Tyler said Nicholas alone deserves 5 stars ⭐⭐⭐⭐⭐

He's even ready for more blood work 🤣

via Google
Ciaron Garcia
Ciaron Garcia

BEST ER IVE EVER BEEN TO!!! The whole staff what awesome they made me feel safe and left feeling eat better then when I came in! Everyone was very attentive and was in and out Fast!

via Google
Shantal Marie
Shantal Marie

I highly recommend this place.

Special thanks to :

Dr. Castaneda

Ashley

Brenda

Lori

Kiya

Dominique

All of them went above and beyond ♥️

They did a phenomenal job, as soon as I arrived there I feel really comfortable with the reception …

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via Google
Angela Hendrix
Angela Hendrix

This is the nicest hospital I have ever visited. Thanks to Ashley, RN; Brenda, EMT; Lorrie, Rad Tech; Dominique, Reg; and Dr. Castaneda for such wonderful care. The building is beautiful and filled with beautiful people.

via Google
Cara W
Cara W

Everyone here was super sweet and had great bed side manner. Ashlee in particular stood out and made me feel very comfortable in a rather uncomfortable time. Thanks y’all!

via Google
Monica Hernandez
Monica Hernandez

When I got there the receptionist Kayla was very helpful and quick to get me to a room and with signing in. Then the nurse John took me to a room in back and was very friendly and helpful in making sure I was comfortable. Dr. Clark was very…

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via Google
liz barber
liz barber

Great service, took my husband in and their front desk receptionist was very nice. Doctor Clarke was on point when I was in with my husband he did a great job even the nurse was nice. Great service and would recommend this urgent emergency…

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via Google
Tasi Barber
Tasi Barber

I just visited this ER for the first time and the experience was fantastic. Doctor Clark was cool and very down to earth, he treated me like family. The front desk lady "Selore", I think that's her name. Great customer service. I recommend …

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via Google
Viva Alauren
Viva Alauren

Absolutely amazing ER. The receptionist was super quick to get me in, there was no wait. I saw Dr.Clark minutes after being placed in a room and he immediately got me the tests that I needed done. My nurse Nicholas was extremely helpful and…

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via Google
1113 Cntrl
1113 Cntrl

Dr Elshatory did a great job sewing me up. Not sure how he did such a great job with me squirming so much. Probably thanks to nurse Nicholas for literally giving me a hand to hold and being really cool. Lorrie, this nice lady who did my x …

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via Google
Laura Garrison
Laura Garrison

Very sweet people. Agree with the other reviews

via Google
Brittnee Austin
Brittnee Austin

I just got discharged from this er and it was the best I have ever been treated. Brenda was so nice and helpful to me. I live in Dallas but if I ever have another issue I will drive to hurst for their care.

via Google
Don Gilley
Don Gilley

I visited on Friday to figure out what was causing the pain I had been having for a couple of weeks. The experience was unbelievable compared to other emergency room visits I've had over my lifetime. I was in a room and speaking with a …

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via Google
Kaur Kuldeep
Kaur Kuldeep

I love love the place .I been there so many times. doctor's and staff's are very friendly.

via Facebook
Elizabeth Cox
Elizabeth Cox

The front desk girl Selena really needs to work on focusing on her patients as they come in she was on her cell speaking to someone and held a finger to me telling me silently to give her a minute she slammed down a clipboard of paperwork …

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via Google
Haneen Mahmood
Haneen Mahmood

This is one of the best ER we have been in

My husband was there yesterday they took really good care of him. The stuff are very nice and they know what their doing, the hospital is very clean and their process is fast as well. Before …

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via Google
catrina burch
catrina burch

I came to this ER for a migraine that I had for 3 days straight. I was seen almost immediately and they took such good care of me. I knew my insurance was out of network as most of them are with a stand alone ER, however every single person…

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Nate Corbell
Nate Corbell

Great team! I was treated for Pnemonia recently. Thanks for your care

via Facebook
Kerry B
Kerry B

I walked in with a gruesome, bloody laceration to my hand... the lady (Nhn) at front desk sprung into action. My nurse Nicholas acted quickly to stop the bleeding and cleaned up, Dr. McDonald got me stitched up. Rad Tech made sure I had a …

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via Google
Brandi Sifuentes
Brandi Sifuentes

HIGHLY RECOMMEND!!!

My husband and I have taken our 16 month old son here at least 4 times and have even been seen ourselves here. They really do go above and beyond to make sure you are comfortable and get you the help you need right away…

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Response from business owner

Brandi, this is music to our ears. Thank you so much for trusting us to care for your whole family. It is our honor to provide the best possible healthcare experience for you. A trip to the ER is never fun, so we are thrilled to hear you had such a positive experience with us. We appreciate your feedback and look forward to caring for you and your family in the future, should you ever need it.

Wishing you health and happiness,

The Trusted ER Family

via Google
Kim West
Kim West

Brought my husband in and they took great care of him. Special thank you to Dr.Studeny, Rebecka RN, Lorrie, Brenda, and Kiya. We love you guys, thank you so much!!

via Google
Tea Nickleberry
Tea Nickleberry

Rebeckah is the best nurse I’ve encountered! So sweet & accommodating at all times.. even after my visit when I was having issues with my prescription. I truly loved being treated here.. I felt valued and cared for. Thank you for taking …

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via Google
Ron Stevens
Ron Stevens

Amazing service by the staff. Big thanks to Dr Clark

James (im expecting that Christmas card)

AJ

Irene

Nicholas

Ashley

Dominique.

Definitely returning for any future dumb injuries I inflict upon myself.

via Facebook
Ron Stevens
Ron Stevens

Amazing staff and service. Definitely recommend

Big thanks to;

Doctor Clark

RN's James (I still expect the christmas card)

AJ, Nicholas, Ashley, Irene.

And Dominique at the desk

These people treat you like family. I will definitely come …

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via Google
P F
P F

I took a family member here recently who was suffering from what turned out to be kidney stones and a potential kidney infection. The staff was quick to get her into a room, and nurses Irene and Rebecca were professional, courtesous, and …

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via Google
Angela Jimenez
Angela Jimenez

Rebeckah Boone was a good nurse made me feel fantastic Irine was good tech kiya she made me feel at home Dr.Clark was a good doctor to me everybody made me feel at home

via Google
Regan Allen
Regan Allen

Absolutely incredible service! Made a difficult experience so much easier to go through. HUGEEEE thank you to Kylah Carter at the front desk! She’s beyond incredible and truly is a gift from God

via Facebook
Melissa Hackett
Melissa Hackett

THIS is what medical care should look like! Patience and kindness from all staff, when you're feeling anxious, goes so far to start the healing!

via Facebook
Don Larsen
Don Larsen

Quick, professional with a personal touch.

via Facebook
Trimguysteve
Trimguysteve

BEST WALK IN ER/CLINIC EVER!

I walked through the main entrance & was immediately greeted by Nhu at the front desk. She was very professional & the first thing she did was make sure my issue wasn't an emergency. Nhu informed me treatment …

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via Google
Emily Meek
Emily Meek

AMAZING service! Everyone was so patient and kind. My 6 year old said he wants to go back all the time now. We will definitely be using Trusted ER- Texoma for all of our emergency needs!

via Facebook
Hanson Moore
Hanson Moore

Every staff member exceeded every expectation anyone could imagine! Thank you so much! I received my cookies as well!

Response from business owner

Thank you so much Hanson for the kind review. We are so happy we could be here to take care of you.

via Facebook
Cynthia Speegle
Cynthia Speegle

The entire staff was so friendly and helpful. It was the best experience actually that I’ve ever had at an ER or hospital. The Doctor as well, very knowledgeable and kind. Will be back for Urgent care!

via Google
Jenny Black
Jenny Black

The place was clean and nice. Every staff member that I came into contact with was kind and respectful. They went above and beyond to help me feel better. I appreciate it!

via Google
Tatiana Taylor
Tatiana Taylor

We came tonight for my son’s peanut allergy! They were awesome!! The staff was outstanding and they reassured us 100%. Thank you again!!!

via Google
Shannon Wiley
Shannon Wiley

Friendly staff, comfortable surroundings, excellent and thorough medical care. Amazing place!!

Response from business owner

Thanks Shannon, we are glad you had a great experience.

via Facebook
Carolyn Coleman
Carolyn Coleman

My experience with trusted ER was wonderful and amazing. The m

edical staff was attentive to my needs and I feel they truly took care of me. I would recommend Trusted ER to all of my friends because I know that you will get the best care …

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via Google
Glenn Turney
Glenn Turney

They are super quick and everyone is always extremely nice. I have had nothing but the best of care here!

via Google
Sandra Bauman
Sandra Bauman

These guys are always on it!! Everyone cares if you look like you’re lost and even enough to tell you up front if there’s X number of people to go back first so there’s going to be a wait. Definitely worth the trip in an urgent need

via Google
Kristen Giglio Whisenant
Kristen Giglio Whisenant

Exceptional Doctors, Nurses, Techs & staff. A++++ facility with everything you can possibly need. Everyone was very friendly.

Response from business owner

Thank you so much Kristen for your kind words! We are glad that you had a great experience at our facility. Take care!

via Facebook
Rachel Streckert Funderburg
Rachel Streckert Funderburg

Thank you, Trusted ER! Everyone was so kind and patient! My 5 yo needed an IV, and the AMAZING nurse got it in on the first try. 🙌🙌 By the end of it all, she didnt want to leave! Thank you for making what could have been a traumatic …

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Jonathan Foley
Jonathan Foley

Amazing quality of care given. The staff here covered every aspect of my care 3 fold, double and triple checking to make sure my issue was not something more serious. I was admitted and in an emergency bed within 45 seconds of walking …

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Katrina Maiman Hill
Katrina Maiman Hill

By far the most professional, friendly, caring staff I’ve ever encountered in an emergency medical care setting.

via Facebook
Jose Sacre
Jose Sacre

Thank you for taking such good care of my mom when she came in on Saturday. Mom is visiting from Lebanon and fell on her knee. The quick service, the professionalism, and the generosity of this ER are unique. Thank you so much Aparna Bohil.

via Facebook
Nathan Kovalchik
Nathan Kovalchik

Prompt, efficient service from personable, skilled professionals. First-rate facility near SMU. Nice touch with the swag bag. Highly recommend!

via Facebook
Taylor Pearson
Taylor Pearson

This is probably the best ER/Doctor visit I have ever had, everyone there was super friendly and helpful and I was in and out extremely fast. Plus they give you free snacks and drinks while you wait and an awesome get well soon bag full of …

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Jennyfer Faridy Cocco
Jennyfer Faridy Cocco

This ER is like nothing I’ve ever experienced, as a patient and, as a doctor! As soon as you walk in, you can feel the comfort. The waiting room is like a cozy living room, nicer than any lounge I’ve ever seen. The staff is friendly and …

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Kayla Kiser Myers
Kayla Kiser Myers

A warm and welcoming environment with doctors and nurses that will immediately care for you with the best of the best equipment and knowledge.

via Facebook
Brock Blair
Brock Blair

Great place with friendly staff. Quick and easy visit.

via Facebook
Tina Hobble Young
Tina Hobble Young

Best urgent care center ever! They took such good care of our son who is a student at SMU. From the friendliest receptionist to the nurses and the doctor, their care and attention was exceptional. It gives this Momma such peace of mind to …

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Sarah Voss
Sarah Voss

I would definitely recommend!! Great service and friendly staff. I had a great experience here, besides the fact that I was really sick. They treated me like I was at home. Very personable. I will definitely come back!

via Facebook
John Hallman
John Hallman

7 stitches done in 45 minutes, can’t beat that!

via Facebook
Meredith Zevallos
Meredith Zevallos

We were very impressed with Trusted ER! My son had an infected injury on his hand. We were greeted at the door, the facilities are top-notch, and he was seen immediately. Not only are the facilities nice, they have a lab and x-ray …

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Jennifer Tipton
Jennifer Tipton

I took my daughter to Trusted ER for an infected bug bite on Sunday afternoon. The entire staff was so nice and professional and made my daughter feel very comfortable. We were in and out very quickly and didn’t have to wait long at all to …

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Matt Robinson
Matt Robinson

See my post!

via Facebook
Michelle Fadda
Michelle Fadda

This was the best experience I have had at a medical facility! I went in with kidney stones which is not fun. They were were quick to do my cat scan and make a plan to give me relief. They also were very helpful with my son who was stuck …

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via Facebook
Kelley Rule Rather
Kelley Rule Rather

I cannot say enough great things about Trusted ER. I ended up being admitted for a night last week for observation. The entire staff was so kind and professional and took the very best care of me. Thank you, Trusted ER, for getting me …

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Ashley Hambleton Clyce
Ashley Hambleton Clyce

I am a RN and recently i had to take my daughter to Trusted ER 2 times one week. With my background as an RN, i am very particular about certain things and where i take my family for advanced care. They were very kind, thorough, attentive …

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Response from business owner

Thank you for the wonderful review Ashley! We just adore Dr. Bohil and our amazing staff! Glad we got your daughter back on the road to recovery.

via Facebook
Joy Rumsey
Joy Rumsey

Wonderful experience start to finish!

The staff and doctor were so kind, helpful and efficient. Everyone did everything they could to make sure I was taken care of and comfortable. I will definitely visit Trusted ER again!

Response from business owner

Thanks for the wonderful review! We are so glad we could get you back on to the road to recovery!!

via Facebook
Elizabeth Lorimer
Elizabeth Lorimer

Trusted ER has far exceeded my expectations. We were taken back to be seen immediately, and the exam was thorough and informative. The staff was so very kind and put my 4 year old daughter right at ease. The facility is above and beyond any…

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Response from business owner

Thanks for the wonderful review! We are so glad we could get you back on to the road to recovery!!

via Facebook
Carolyn Holmes Taylor
Carolyn Holmes Taylor

I highly recommend Trusted ER to anyone! The staff were very friendly and knowledgeable. A great experience!

Response from business owner

Thanks for the wonderful review, Carolyn!! Happy Monday :)

via Facebook
Amy Huey
Amy Huey

This is an exceptional concierge ER/clinic. We took my son to TrustedER this weekend. The staff was wonderful with my children.

Response from business owner

Hi Amy!

Thank you for the wonderful review. We are hoping your loved one is feeling better and that his foot on the road to recovery! We appreciate you coming to the Trusted ER for treatment!

via Facebook
Jenny Vahrenkamp
Jenny Vahrenkamp

Thank you Trusted ER for taking such wonderful care of my daughter! From the welcoming front desk to the nurses and doctors this was hands down the best ER/urgent care experience I’ve had. They had us in the back before I could finish with …

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Amy Yarbrough Unger
Amy Yarbrough Unger

Talk about top of the line experience! From the moment I stepped into the door, I was greeted by friendly people who treated me right away. The waiting room when you first arrive has just about every snack and drink you can possibly imagine…

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Response from business owner

Thanks for the wonderful review! We are so glad we could get you back on to the road to recovery!!

via Facebook
Madeline Hutfless
Madeline Hutfless

This was the first time I had been to an emergency room since being far away from my family at college. I walked in (the waiting room was filled with snacks and comfortable seating) and was taken back in a matter of 5 minutes. Once in the …

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Karen Johnson Krasovec
Karen Johnson Krasovec

Dr. Bohil and his staff are amazing. So kind and excellent care. Highly recommend

Response from business owner

Thanks for the outstanding review, Karen! We appreciate your feedback and are glad you are feeling better!

via Facebook
Joy Dalley
Joy Dalley

The Drs are very thorough and knowledgeable, nurses, technicians are great. Highly Recommend this place

Response from business owner

Thanks for the glowing recommendation Joy! Hope you are feeling better :)

via Facebook
Hana Berry
Hana Berry

I took my friend to this emergency room and immediately was given a room and warm service. They provided amazing care, and put our minds at ease. I trust that if I ever get hurt or sick, Trusted ER would take great care of me!

Response from business owner

Thanks for the wonderful review Hana! We are here for you 24/7/365 :)

via Facebook