Had a water issue in my basement. Called First Call (I have worked with them previously) Craig K come out within one day. Did an evaluation and explained what he found in detail. Excellent response and evaluation. Prompt and professional…
read moreCompletely lived up to their mission statement. "DO THE RIGHT THING"
I called and with in one hour Greg was here to go over what my situation was. He was honest about what the cost would be and what we could do on our own to keep costs …
read moreOur home flooded and I can say we were blessed our insurance called First Call. They were amazing to work with. They were caring and compassionate and took so much off our shoulders during a stressful time. Matt was our project manager …
read moreFirstCall did a great job helping us get our house back into one piece after experiencing water damage. Project Manager Mike Baldwin was great to work with, he explained the work being conducted throughout the entire process and worked …
read moreRyan and Jenny have done an outstanding job, especially Jenny. She excels in communication, listening to my concerns, and helping me solve my problems. Talking with her is like communicating with a friend, very relaxed and effective. FIVE …
read moreFIRSTCALL and their Project Manager, Chuck Fernandez, have our sincere appreciation for a job well done on the water intrusion issue in our home! Their same day response and all aspects of the entire project exceeded our expectations. Chuck…
read moreRecently had a fire at our house. 1st call has been with us every step of the way. They have been empathetic and truly demonstrate a bias for action. They have eased the load on us and have responded to our needs so quickly. Their …
read moreJust a few days ago, my sump pump stopped working and my basement had water damage. Once contacted, Craig and Logan were at my house within a few hours with their drying equipment. They walked me through the drying and cleaning process …
read moreHighly impressed with Firstcall and project manager Mike! Mike knows his stuff, is organized and detailed. His work team does high quality work. I was impressed with the final "construction clean" at the end. Mike is a great guy and …
read moreI would definitely recommend Firstcall for any restoration project. Mike and everyone on his team that came to work on our house were great. They really paid attention to the details. Mike kept me updated & informed about everything. I had …
read moreThe individuals (Chris/Greg) I worked with at FirstCall were great! Definitely would call them again should I need remediation/restoration! …and the sub-contractors used by FirstCall in the rebuild were all pleasant and resources I would …
read moreHad a great experience with first call with a flooding issue. Craig was friendly, knowledgeable, and explained every step along the way. Definitely recommend!
Mike our project manager was also great to work with. Friendly, easy to get in …
read moreVery pleasant and honest consultation with Greg! He immediately accommodated my request for a consultation regarding my home issue. He told me what's going on, and gave me his tips and recommendations. It was a very reassuring, no-pressure …
read moreSecond time I've used First Call Restoration for an insurance claim filed thru Nationwide Insurance. Greg Kornstad and other associates highly professional, courteous, and thorough in communications and repairs. Can't recommend highly …
read moreOur insurance company sent out FIRSTCALL when we had a water catastrophe at a very inopportune time. It was the beginning of of 3-day holiday, but they got on it like champs. Over the course of the next five days they got any potential …
read moreFirstCall has bent over backwards to help us get a wonderful finished product in our renovation. From start to finish they have graciously handled all of the surprises, they have gone the extra mile in making sure that the end product is …
read moreFirstCall was awesome to work with; very available, very thorough!
Craig Kintz, Chuck Fernandes & crew did a phenomenal job getting the work done in its entirety, with all the moving parts & ensuring everything was done to my liking. I can…
read moreWould highly recommend First Call. We had a suspected mold problem related to a vent to the exterior in a basement shop area. Even though this was a small project for First Call, they were very professional in the way they completed the …
read moreWe used First Call for a reconstruction project in our kitchen. They were great! Greg and his entire team explained the process in detail. Mike Baldwin was our project manager. He was extremely knowledgeable and kept us informed every …
read moreWe had a fire in our garage and John Koester, the project manager, and his team did an excellent job of restoring our garage to better than new. He kept us informed though every step of the process and we were very happy with the work his …
read moreChuck, our Project Manager was great! He scheduled contractors for each stage of restoration with attention to detail. If a problem arose, he addressed it quickly. He was easy to get a hold of and quick to respond, even coming to the …
read moreWe loved the quick response from the team to help us after a roof leak caused damage to the ceiling and floor in the kitchen/dining room. Everyone was friendly and respectful to us, our dog and our home and did their best to keep the mess …
read moreHad a sewer back up. They removed all damaged walls and flooring as soon as they were notified. Mike kept in contact with me and would let me know what the schedule was and when workers would be arriving. You can't tell where the new …
read moreI had such a good experience with First Call after a disaster from a plumber ruining my floor. Chris was my project manager, and he would update me as the project moved along, not leaving me in the dark at all. Everyone I spoke to was kind…
read moreThis has been the most amazing experience. Chuck was the best to work with on my project. He was extremely professional, dedicated, and has an excellent eye for detail. what a Pro!! I was very impressed with everyone involved. I would …
read moreWe had trouble finding a company that would work with our insurance company for a complete kitchen project – but Robert with First Call was more than happy to come take a look and get us acquainted with our project manager, John Koester. …
read moreIt was 7 am Christmas morning when my friend and tenant in the Drake neighborhood called me in tears, saying it was raining in their apartment. The original bathroom above had a pipe that had frozen and then burst. After coaching about …
read moreThis company did a great job doing a 'rebuild' in our basement.
Jenny, the project manager was super to work with! From the start, as we discussed the situation and developed a plan, she was very knowledgeable about what would need to be …
read moreWe had a fire at our home, and first call was there right away to board up our home, and make sure everything was all secure. Working with first call was wonderful! They did great work, always updated us, this is the second time us by this …
read moreWe had FirstCall do the work to the exterior of our home due to hailstorm damage.This consisted of removal and replacement of roof, siding, facia ,gutters and garage doors.We were so impressed with the communication from the project …
read moreTrading with a trusted account manager is what can make your dreams come through. For me Mrs. Rochelle Nelson has the best trading strategies to win. I never believed on any post recommending online trading until I gave a try and the …
read moreMatt at First Call was excellent to work with after my house fire . My house was put back together better than it was before the fire. Matt saved me money and did excellent work. I would recommend First Call for any project. Thanks so much…
read moreThank you so much for the kind review! It was a pleasure working for you.
Want to give a shout out to First Call for the excellent responsiveness, quality service, and communication we received from them for replacement of our hail damaged roof!! Well done and thank you. T.S.
Thank you for the nice review! Please let us know if we can do anything else for you.
These people were outstanding. They answered all are questions, They returned all our calls promptly and showed up when they said they would. Each group of professionals that were here to do their respective area of expertise were polite, …
read moreThank you so much! It was great working with you.
The Firstcall Mitigation Specialists sent to my home after the sewer backed up in my basement were phenomenal. They arrived within 60 minutes of the call and went straight to work drying out the awful mess. Their customer service was …
read moreThank you so much for the kind review! We are happy we could help.
We had a great experience with FirstCall! Travis, was very friendly and helpful! He continued to keep us updated and was at our house to check on his crew several times. We live in a small town that is hard to get good contractors to drive…
read moreThank you for the kind review! Please let us know if there is anything else Firstcall can do for you.
From the very first visit and assessment to the conclusion of our project First Call employees were very professional. Logan and Dane did a thorough job of mitigating the water damage and Ryan was exceptional with a variety of finishing …
read moreThank you for the nice review! Please give us a call if there is anything else we can do for you.
It was a pleasure to work with FIRSTCALL, especially Kellan Black.
He scheduled all repairs and made sure they were accomplished to high standards by certified tradesmen. It only took 30 minutes for FIRSTCALL to respond to my initial phone…
read moreThank you so much for the nice review!
We had a water leak from our washing machine that soaked through to the basement. They made it out the same afternoon to look at the damage, gave us all the information we needed, and let us make a decision. Luckily, this issue was small …
read moreThank you for the review!
From start to finish, these guys did a fantastic job! They were up front with everything, including any minor set backs. I was primarily in contact with Chuck, who always kept me in the loop & made the process seem seamless. He went above…
read moreCar vs house accident that required both interior and exterior house repair and garage door replacement. We were so happy we chose FirstCall as our contractor and lucky to have Kellan as our Project Manager. For every step of the process…
read moreThank you so much for the kind review! Please let us know if we can do anything else for you.
The workmanship of FirstCall was excellent. They have done the work on my basement with perfection. I never had to remind them of anything twice. They were courteous, and prompt. I would not hesitate in recommending them. In fact I have …
read moreThank you so much for your review!
Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 into $12,000 in just a week, Mrs. Kelly Robert my family and I are forever indebted to you for …
read moreWe used First call to take care of some water damage we had as a result of frozen pipes. Matt Paeper was our project manager. It was a great experience, they did great communicating the schedule as we had several different contractors come …
read moreThank you so much for your review! Please let us know if there is anything else we can do for you.
My bathroom flooded in my 3 year old house and Matt Paeper and his team were incredible to work with. They really went above and beyond to restore our house to the home we wanted. I can’t thank them enough. Matt was incredibly easy to …
read moreThank you so much for the nice review!
We went through FirstCall for a kitchen remodel. From the initial inquiry to the completion of our remodel, both Chris and Matt were responsive, extremely helpful and efficient. Matt was our project manager and he was great to work with. We…
read moreThank you for the review! We are glad you love your new kitchen.
They were suggested by my insurance company. Mold removal in my basement. Tore out and replaced flooring, drywall, trim and door frame. They were so great to work with! Always informed me of what was going on and timelines. Project manager …
read moreThank you so much for the kind review!
First call was very professional to deal with, they were always on time and showed up when they said they would and the quality work was very good. The project manager we worked with was an exceptional communicator and made sure any and …
read moreDue to a washing machine hose not in the drain, our upstairs laundry room flooded with water going through the ceiling into the the kitchen. My insurance assigned First Call to the claim. Logan arrived early the next morning with fans and …
read moreThank you so much for the nice review! It was a pleasure to work for you, please contact us if there is anything else we can do!
Initially I hired Serv Pro do the fire cleanup and repairs in early March due to a fire I had in the garage. Serv Pro outsourced the contents and electronics, parked a dumpster in my driveway, removed some of the drywall and some of the …
read moreThank you for the kind review, it was a pleasure working with you!
Matt and his team were great to work with. They communicated well and on the job when they said they would be here. We are thrilled with the work they did.
We will use the again if needed.
Ask for Matt !!!!!
Thank you so much for the review! We appreciate the opportunity to work with you.
We had water damage from a burst water line to a 3rd floor toilet. Great response time and prompt repairs made. We expanded the repair scope to include re-carpeting, re-painting interior, garage floor sealing, new light fixtures and new …
read moreOn a Sunday, our thump pump went down, and needed help, called the first call construction company. They said they will help but they are busy with 13 other calls it might take a while to get to me but eventually will take care of that …
read moreMrs. Kathy Perry is a popular binary manager well recognized by so many traders, she is very legit and reliable she deserves a big recommendation because she has the strategy to grow your investment without fear or being double-minded, I …
read moreWe greatly appreciate FirstCall to come out to our home to inspect our attic due to water-damage. We highly recommend asking for John Bonanno. He was very professional and considerate when answering our questions about damage to our ceiling…
read moreOn February 12, 2022 we had a fire in the fireplace go awry. We all to soon discovered our house was on fire. The firemen worked to put out the fire and protect our contents. We was given a recommendation of Firstcall to be our contractor …
read moreOur Journey began with Doug who visited with us and promised his team would take care of our problem, a mysterious ceiling leak which had plagued our family room for years. Kellan and Kevin attended to the siding on our chimney and gutters…
read moreWe had been working with an uncooperative insurance agent and a overzealous contractor trying to get hail damage repair done to our property, since March 2022. We were referred to FirstCall Exteriors. Enter, Travis, our very efficient …
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