They did a great job from start to finish. Setting up the appointment and keeping in touch to notify they were on their way. Pavel was the technician and was courteous and knowledgeable and knew exactly what to look for. Very impressed!!

This company is outstanding I purchased a Frigidaire dishwasher from Lowe's. Installed it on Friday afternoon. As luck would have it I had trouble with the water hook up. Finally gave up before I broke something. Now it's late Friday. …

Eralux really came through for me. They worked with me when their manufacturer didn't and did a terrific job. After two appointments confirmed from the manufacturer and were still a no show, Eralux came through. They came out today and …

We have used Eralux twice now for repairs on dishwasher and now washing machine. Both times technicians were on time and were able to diagnose & fix the problem. They have now saved us twice from needing to buy new machines – we will …

Absolutely the best repair service I’ve ever experienced.

Very responsive, good service

The technician was great. We have had a problem since day one with this dryer. He came in and replaced the motor and it works perfectly now.

The guys did a great job and were very professional.

Eralux sent a gentleman over to replace my door on my refrigerator. He was knowledgeable and quick. Very professional. The only thing is that he left the cardboard and styrofoam that the new door was packed in at my house so I had to deal …

Pavel arrived on time and promptly diagnosed the failure, and replaced the part. The price was high for a "high end" Frigidaire dishwasher 18 months old, but the unit was saved! Thank you Eralux!

Amazing company! Very reliable, responsible and responsive!

Professional, good communication. showed up early!

We had a LG washing machine that was displaying an error code of a lack of water after we had some plumbers drawing and replacing some pipes I played semi capable home owner ensuring that all the pluming tapes were turned back on. The …

Amin was sooo helpful fixing our microwave. After another company couldn’t fix the issue and not having a working microwave for 4 months, I spoke to Amin on the phone and he came to service our microwave/oven unit and fixed the issue within…

Jason from Eralux fixed my new dishwasher. He knows his craft and I 100% recommend his services.

The service we received from the technicians was professional and both have been very nice. One came out in Nov of 2023 and the other in March 2024. The last one gave us the direct number to call if we have the problem comes up again. I …

Excellent! They came during the time frame given and fixed the issue within 20mins.

Great Services !!

Great service!

I didn't get the name of the repairman, but he was super friendly, quick, and did an fantastic job. Thanks so much!

Helpful in replacing an appliance under warranty

Speedy, polite, competent service. Thank you!

Amazing service, had someone come the day I called. He worked on it for a full hour to figure out the potential problem and only cost me $135. I was thinking of not making the call and buying a new dishwasher- glad I made the call and had …

Great service! Technician came ahead of time and fixed the problem in a few minutes. Worked efficiently keeping workplace clean.

Excellent and friendly service. Great communication. Highly recommend

I was very happy that I could get my dishwasher repaired. The technician was polite and very efficient. He called to tell me exactly when he would be arriving! I would not hesitate to call Eralux for any Frigidaire appliance repairs.

Eralux Home Service was fantastic from booking an appointment, to timeliness and communication of the tech to the repair! Highly recommend!

Started off great. Very professional gentleman showed up, ordered parts and came back a week later. The "new" part he installed was used! Problem still exist. I need to call back into home.

Prompt and professional. Couldn’t have been happier.

Great company. Excellent customer service experience. Amazing technician. He was very kind and knowledgeable and was able to repair our stove with 1 visit. Highly recommend them.

Technician was thorough, pointed out a detail about water valve and to get addressed by a plumber.

After 3 other local repair services declined to work on our Themador downdraft. Willie the ERALUX service technician that we were lucky enough to receive service from was a pleasure to have in our home. He went above and beyond to make sure…

Jason was a great employee and did a great job not leaving any mess and he kept us informed all along the way! Very good experience..

very friendly and resolved the problem

Jason was good problem solver and communicative. They were assigned by GeekSquad for SF laundry washing machine (LG fancy HE model). Once I had direct contact with them it went smoothly.

Eralux employee, William was courteous, on time, addressed questions, and provided great work and service.

If I ever need service again, I would request, William again given his great professional service and work. I would recommend Eralux…

Great service, nice man.

This started out with a missing appointment but finally got them here a week later. Willie did a great job and once finished, it seemed my oven might have a few problems still I was able to make another appt and Willie again came over and …

Technician was professional, skilled and efficient.

Very happy with the services, technical very Professional.

Well done.

Very Professional

Pavel came to our house on time, giving us 30 min prior call, determined the problem, ordered the parts, came back the following week and fixed it. Professional, prompt, and courteous. Pleasure to work with. Thank you

I am very glad I have an extended warrantee as my experience with getting repairs done has been great. Jason was no exception. He came and assessed the situation and then ordered a part which he told me would arrive in a few days. When …

Everyone was exceptional

They promptly scheduled a repair, promptly came out, promptly diagnosed the problem, and then ordered the part and came to replace it, all within about 3 weeks. It was a good experience. thx

Our dishwasher was functional, but definitely not cleaning completely and the motor/pump did not sound right at all. Setting up the appointment with Eralux was so easy and someone was able to come out the next day. The technician was very …

The worker (Willy) was very personable and provided excellent service. I would recommend them to anyone with a flat top stove.

Quick, clean and professional

Very pleasant !!

Fast, efficient, honest, and got repair done with minimal back and forth. My only judgement was that the repair technician showed up one time unexpectedly but luckily I was home and available so it all worked out. I would still highly …

Pros: The technician was clean, courteous, and professional. He did a good job which what he was given.

Cons: The service provided limited communication related to the repair. I had no idea what would happen until I received a call. I had …

Technician was on time, knowledgeable and pleasant.

I felt compelled to post a review as I was very worried seeing all the terrible reviews especially on Yelp. My experience was very positive. I have an LG washing machine in the SFBay area that's about a year old that emitted a bad …

As soon as the repairman showed up, he knew what the problem was and fixed it.

Did a great job

Service tech was prompt, courteous and professional. He completed the repair without issue.

The person sent was excellent. The dryer had been making noises for months, even the day before he arrived. When he got here we could not get it to replicate.

Jason was extremely friendly, knowledgeable and adept at handling both the problem and communication with the manufacturer

Great company to do business with, tech was helpful did a good job fast an clean, do business with in the future

The technician showed up on time, went over everything to ensure he found the problem, and fixed the issue.

After having to contact them several times, the repair person came out to my home and fixed my Thermador oven. He repaired the burners that needed to be fixed. I am satisfied with their service.

The 1st company that was assigned to fix my machine by Electrolux was being difficult and wanted a copy of the original receipt of the purchase even though I sent them a copy of the insurance. Electrolux heard my complaints and they found …

Eralux came in after another repair company that didn’t do a proper diagnostic and then just disappeared. Willy at Eralux did a thorough assessment of the oven, and within a 2 weeks was back with the parts and repaired the oven. Great …

If you have an appliance in need of a repair, look no further, Eralux is your last phone call. Our range had a display error and tech came and fixed very quickly. Tech was courteous and very professional and knew exactly what he was doing…

Tech came and was very professional. Didn't leave me a card or invoice. It was all covered by Costco Warranty, but still kind of stealthy? He contacted LG and seems to have resolved the difficult issue we had. I wish I knew ahead of …

Great service. Arrived on time. Took care of problem.

Very impressed with communication and work performed .

The service rep was very courteous and easy to make appointments and get status. The repair men were very thorough in their explanations of the work they were doing and were very professional.

A little late on timing, but ultimately the job got done in a timely matter

Great Service! Highly recommended!

The company was prompt in scheduling the appointment and the technician quickly identified the problem and replaced the faulty part. The machine is now working as new. I would recommend to use Eralux Home services

Replace glass window in oven door.

They were able to move my appointment up to an earlier date, which was very helpful. Technician gave a workaround so that we can use the washer while waiting for parts to arrive. Technician was very thorough in checking everything out to …

My dryer stopped heating and showed an error message that my heating unit needed to be repaired or replaced. I set the initial appointment through Electrolux’s extended warranty service and from that point on I have truly appreciated the …

The repairman was prompt and thorough. After repairing the dryer he asked the location of the air vent to the outside of our home.

Thanks,

Betsy Kelly

very quick in response, diagnosed and resolved problem quickly and efficiently.

Very friendly and on time. Great service.

Great experience! Pasha arrived at beginning of the allotted time and worked quickly and efficiently.

This ended up being an electrical circuit issue. The technician took the time to look at our installation, called LG and did troubleshooting. Very knowledgeable and thorough technician.

On time. Fixed the issue quickly. Very helpful and professional.

This company was very courteous when we spoke on the phone to arrange my repair. They took care to be respectful and there when they said they would be there. Willie was our repair guy and he is very polite and got the job done quick as a …

Terrific service and staff ! I reached out to Eralux after an initial diagnosis with a different service provider, galvin app repair. The guy from Galvin did some very quick troubleshooting and confirmed that my dishwasher is completely …

Amin, the service tech did an awesone job. Nice personality, knowledgeable, patient, walk the extra mile to make sure that my fickle ice maker works correctly. Thank you Amin and yiu are highly recommended.

Easy scheduling. Fast and efficient repair. They got the job done with far less wait than the manufacturer's repair technitians.

Eralux serviced my newly installed Frigidaire dishwasher. I was assigned Eralux through Frigidaire's website. I got a prompt appointment. The technician called 5 mins before arriving for the first visit. He was very professional and …

I had concerns about the functioning of my washing machine which is a complicated piece of equipment. I thought it was spinning too fast and too long.He answered questions and determined that it is functioning appropriately.

Octavio was very attentive, timely and just great to work with on our Viking oven.

Office staff are so nice! The girl on the phone was able to fit me in the next day, and the gentleman that came out did a quick diagnosis and happened to have the parts on hand. Thank you!

They are always prompt and professional. They fixed my microwave and oven in a timely manner. Always a pleasure dealing with them

Easy and quick appointments. Knowledgeable and courteous staff. I just recommended them to my next door neighbor.

It took three calls to Eralux before I reached someone (I did not get a return call from them) but once I spoke to the woman who answered she was very efficient, helpful, and scheduled a repair person to come out the very next day (the only…

I was not happy with the way LG set up the service – they basically promised a service date Eralux never promised; there seems to be no integration between LG and Eralux. But the Eralux service man was courteous and professional and …

This company worked me in a few days earlier. The technician figured out the problem, explained it, repaired it & tested all the functions for me to see that it was repaired. (This was a warranty repair).

I was very impressed on how professional &

detailed the service repairman was.

We had a small issue with one of the burners not working. Willie came to the house and within a matter of minutes was able to diagnose the problem and repair it. He was extremely professional and courteous! It is so refreshing to receive …

Eralux had a technician available the same day I called. The technician was on time, professional and very thorough. There was something stuck in my pump- it took a while to clear fully and then several tries before the pump worked again. …

Very professional and polite and immediately diagnosed the problem. I ask to have the part sent to me and received it within a week and the problem is solved

There was a young man from you company that came to my home today. He replaced the boiler light in my oven. I wanted to commend him on his excellent service. Also the receptionist/CS Rep. that answered the phone at your office was pleasant …

On time and very good customer support.

Very responsive and quick to come repair my dishwasher. Was able to identify the problem, order parts and come back for a repair all in the same week. Would definitely use again in the future!

It was difficult to get a hold of someone to get the appointment, but once we did our experience we great! Our technician was on time, professional, helpful, knowledgable and fast.