From 75 reviews
guitarenigma
guitarenigma

Thorough, professional, and honest. Their technicians are second to none. Immediate response for urgent situations. This is how all businesses should be run.

via Google
Scott St. Clair
Scott St. Clair

Very efficient, skilled and polite technicians, in and out in a jiffy.

Response from business owner

Scott, Thank you for taking the time to post this review. We truly appreciate your business.

via Google
Tom Z
Tom Z

Just have to have an emergency service call , too notch service Starting with Sarah in the office calling me at 8 am. She said she is working on getting someone out asap , fast forward and and a 9 am Ieliahs shows up and assess the issue …

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Response from business owner

Tom, Thanks so much for the kind and thoughtful review.

via Google
Geoffrey Baadshaug
Geoffrey Baadshaug

Excellent service and timely.

Response from business owner

Geoff, Thank you taking the time to post this review. It is very much appreciated.

via Google
Linda Cifelli
Linda Cifelli

I had bad experiences with two previous oil companies before finding Hart & Iliff. I've been very pleased with this company. The office workers and all the technicians who've serviced my furnace have been competent, efficient, and pleasant…

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Response from business owner

Linda, thanks so much for taking the time out of your busy day to post this review.

via Google
Bob
Bob

As I have for the last twenty years, I’ve just had my oil burner serviced by Hart and Iliff. Over the years I have found all of their technicians to be on time, courteous and knowledgeable. Thank you!!

Response from business owner

Bob, thanks for your business over the last 20 years. We appreciate your taking the time, to post this review.

via Google
iiButterCup XxCuteness
iiButterCup XxCuteness

They arrive on time. They are polite, professional and know what to do! HUGE!!l

Response from business owner

Thanks very much for the kind words.

via Google
CS
CS

I cannot say enough good things about the Hart & Iliff team!! We have been a customer of of theirs for about 15 years. After spending the first 5 years in my new home working with another heating company, and having experienced chronic …

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Response from business owner

Thanks so much for your business over the last 15 years and for taking the time to post this wonderfully detailed review.

via Google
Tom Fox
Tom Fox

Great experience all around. Highly recommended

Response from business owner

Thanks very much for your business and for taking the time to post this review.

via Google
Frank Wisniewski
Frank Wisniewski

Very friendly people and go above to help you with your needs.

Response from business owner

Thanks for taking the time to post this review. We really appreciate it.

via Google
Bill Nannery
Bill Nannery

This is a fantastic home oil company to deal with. Everyone is very knowledgeable and nice to deal with.

Response from business owner

Thanks for your kind words and for your business over the last 18 years.

via Google
Mary DeBlasio
Mary DeBlasio

They are extremely professional and always helpful.

Response from business owner

Mary, thanks for taking the time to post this review and for your business over the last 13 years.

via Google
Keith Kahn
Keith Kahn

Dealing with Hart&Iliff was a pleasure from initial contact thru installation. Whitney and Wayne were extremely responsive, and very patient, to my multiple requests for different estimates, and details on each of the various options. The…

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Response from business owner

Thank you for kind words and for your business.

via Google
Carol Speck
Carol Speck

Wonderful people, great service, great product...at the lowestbpodsuble price.

Response from business owner

Carol, you have been a customer for almost 15 years. Thanks for your business and for taking the time to post this review.

via Google
Anne Godfrey Wilson
Anne Godfrey Wilson

When an unexpected and worrisome oil tank issue arose, a dear friend referred me to Charlie Brand at Hart and Iliff Fuel and Energy Company. Mr. Brand promptly returned my call, patiently listened to my concerns, answered all of my …

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Ken Roberts
Ken Roberts

I have been a customer of Hart & Iliff since 1973 when I moved to the County. In addition to normal oil delivery and yearly maintenance, they have always been there promptly during the times I needed emergency service no matter what the …

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Response from business owner

Ken, thanks for your kindness and your business. We hope to be able to continue to provide you with fuel and service for another 50 years.

via Google
Jerry Head
Jerry Head

We got 4 quotes on a new heating system and they weren’t the highest or lowest but we chose them for their knowledge. We were given 3 quotes on different systems with detail on differences in the systems, no pressure to choose one over …

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Response from business owner

Thank your for giving us the opportunity to install your new heating system and for taking the time to write this review.

via Google
Holly Welsh
Holly Welsh

Cannot say enough good things about this place. Service is exceptional

Response from business owner

Hi Holly, Thanks for your business and for taking the time to post this review. Let us know what we can to do to get 5 stars the next time.

via Google
Ed Cavanagh
Ed Cavanagh

I’ve been a customer for more than 25 years. Charlie and his team have always been professional and prompt and have shown a commitment to customer service that is rare today. And their prices are reasonable!

Response from business owner

Ed, Thanks for your business over the last 25 years. It's always been our pleasure to be there for you and visit with you when you pop in, to pay a bill.

via Google
Patricia Pruser
Patricia Pruser

Hart and Iliff has been our oil supplier for over 20 years and we couldn't be more satisfied with their professional service....They NEVER left us cold when the furnace needed repair, and they are on top of deliveries when a snow or ice …

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Response from business owner

Patricia, Thanks for the kind words and thanks for taking the time to post a review. Anytime you need help with your heating or air conditioning we'll be there for you.

via Google
Doug Kelly Jr
Doug Kelly Jr

Professional knowledgeable staff

Response from business owner

Thanks for taking time from your busy schedule to post this review.

via Google
Carol Viola
Carol Viola

Have been using this company since 1999. The are efficient reliable and very knowledgeable. I will continue with the company for years to come. I highly recommend for all your needs.

Response from business owner

Carol, Thank you for your business over the last 22 years and thanks for taking the time to post a review.

via Google
Patricia Dicke
Patricia Dicke

They were very helpful, giving us several suggestions on how to approach our problem.

I would give them 5 stars. They did not actually do any physical work for us.

Response from business owner

The Dicke's called us from out of state with some questions about their Buderus boiler. We were able to give them some information and suggestions.

via Google
Bob Bahr
Bob Bahr

Very.happy with the new heating system that was installed in my home. Everyone at Hart & Iliff were very professional and I would highly recommend them. Thank you for your excellent service.

Response from business owner

Bob, Thank you for giving us the opportunity to install your new heating system and for taking the time to post this review. We look forward to serving you for many years to come.

via Google
Patricia Eckel
Patricia Eckel

I had sent an email asking for information about a Humidex product that I own. While this business is located too far from me to use them, I was pleasantly surprised by how quickly this business got back to me! During COVID craziness, …

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Response from business owner

Pat, I'm glad I was able to be of help with your non functioning 15 year old Humidex. As we discussed, if you change the motor you'll be back in business. Thanks for talking the time to post this review.

via Google
Judy Bahr
Judy Bahr

Extremely pleased with professionalism of quote for a new boiler. The guys were great and very knowledgeable love Sue and Whitney in the office. Very nice company

Response from business owner

Judy, Thanks for giving us the opportunity to install your new heating system and for taking the time to post this review. All the best to you and your family.

via Google
Donna Richards
Donna Richards

We have been customers of Hart and Iliff Fuel Company for 50 years and have always been pleased by the service we received. The employees are always friendly, professional and competent. We have referred friends to them many times. They …

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Response from business owner

Donna, thanks so much for your business and for taking the time to post this thoughtful review. We will continue to be here for you and your family, to keep you warm in the winter and cool in the summer.

via Google
Marvin Chartoff
Marvin Chartoff

Hart and Iliff provides excellent service. They are quick to respond to service requests and do a n excellent job.

Response from business owner

Thank you for taking the time to post this review.

via Google
John Conover
John Conover

Hart & Iliff undertook a challenging conversion from oil to gas for us in a problematic older house. They installed a state of the art improved system just as the corona virus issues were taking off and in a difficult time coordinated …

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Response from business owner

John, Thanks so much for your business and for taking the time to post this thoughtful review.

via Google
Lois Kelemen- Firzlaff
Lois Kelemen- Firzlaff

Any of their service people are very professional and go that extra mile to do a good job. Very thorough.

via Facebook
Jennifer Balogh
Jennifer Balogh

As a single mother buying a home, it is a relief to have businesses you can trust and rely on to be there. I have had 1/2 a dozen emergency visits for my old heating system, and not only were they to the rescue quickly {within an hour each …

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Response from business owner

Jennifer, Thanks so much for business, your confidence in us and for taking the time to write a detailed review.

via Google
Mark J
Mark J

I have been a customer since 2016. They maintain my furnace, air conditioning system, and provide me with home heating oil. I have also had repairs done on my furnace in the middle of the winter, with one call, the issue was fixed the …

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Response from business owner

Mark, thank you so much for taking the time to post this review.

via Google
Dawn Wtulich
Dawn Wtulich

Hart & Iliff go above and beyond time and time again. Recently was Furloughed and was waiting for Unemployment to kick in. They completely understood and agreed to take half my maintenance plan payment instead of demanding the full amount. …

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Response from business owner

Dawn, thanks for your business and thanks for taking the time to post a review.

via Google
Lois Verbeek
Lois Verbeek

I have been using Hart and Iliff for almost 40 years since I moved into my home in Byram Township in 1980. They deliver oil, maintain and clean my furnace annually and always are only a phone call away when I need repair. 15 years ago they…

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Response from business owner

Lois, thanks so much for taking the time to post this review. We hope to continue to provide you with top quality fuels and heating / air conditioning services for many years to come.

via Google
Kenton Doolittle
Kenton Doolittle

Highly recommended! Prompt professional service!!

You can trust Hart & Iliff!!

We did!!

via Facebook
Jay Lanigan
Jay Lanigan

I have been a Hart&Iliff customer since 1993. This company has the best service I have ever received. They are polite, caring and will work with you. The team is responsive and personal. You may pay a few cents more per gallon, but it is …

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Response from business owner

Thanks for the kind words and thanks for your business over the last quarter century. All the best to you and your family.

via Google
Cafe 57
Cafe 57

I’ve been with Hart & Iliff since 2007 and I can tell you I’ve never been disappointed in their service . . Everyone there treats me with respect . Just Knowing that my furnace will be working And if there is a problem they’ll show up day…

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Response from business owner

Anwar, Thanks so much for your business over the last 13 years and thanks for taking the time to post that thoughtful review.

via Google
Josephine Perdue
Josephine Perdue

I have used Hart &Iliff for over 20 years since moving to Sparta. They have always responded to my needs quickly and efficiently. I have never had a reason to look elsewhere. I would highly recommend them.

Response from business owner

Thank you for your business over the last 24 years and thank you for taking the time to post a review.

via Google
Gerard Blandina
Gerard Blandina

Prompt, professional...really one less thing I have to worry about!

via Facebook
Kristal Riley
Kristal Riley

Just an great company to do business with. Recently had an issue with my hot water tank. During this awkward time of Covid, they were still professional, courteous, and even showed up early to handle my emergency with limited resources.

Response from business owner

Kristal,

Thanks so much for your business over the last seven years and for taking the time to post this review. We really appreciate it.

via Google
Ron Zalme
Ron Zalme

Quick to respond, diligent, courteous, and professional... They keep me up and running!

Response from business owner

Ron, thanks for your business and for the kind words.

via Google
George Chattaway
George Chattaway

At least 12 years ago we had fuel oil delivered to our home on a friday. Sunday we smelled fuel oil in our basement as the fuel oil company at the time overfilled our tank and caused a small rupture in the tank. We called the company up …

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Response from business owner

George, thanks so much for the review and the kind words. By the way, the tank we installed was a double wall Roth tank.

via Google
Michael Renne
Michael Renne

After the first carbon monoxide alarm went off, Region Energy, with whom I have a service contract, refused to come out. They said it’s possible the alarm was a false alarm, to air out the house, and to call the fire department. After …

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Response from business owner

Michael, thanks so much for taking the time to write this detailed review.

via Google
Nicole Hassell (Nick)
Nicole Hassell (Nick)

Had furnace issues last week. With everything going on I am very thankful and appreciative Hart and Iliff came out same day and took care of it for me. Thank you guys.

Response from business owner

Glad that we were able to help. Thanks and stay safe.

via Google
Garrett Lonzello
Garrett Lonzello

This company continues to impress me with their professionalism. I needed the whistle fill sensor replaced on my tank. The technician had told me last delivery to wait until my next one and check it again because the fitting was an …

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Response from business owner

Thank you for your business and for taking time to post the kind words.

via Google
Anne Reed
Anne Reed

We have been with Hart & Iliff for many years. They are always there to help no matter the time or situation. We appreciate their concern for our family, their responsiveness and professionalism. A great company for sure – we highly …

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Response from business owner

Thanks for your persistence in leaving this review and for making us aware of a problem with our website.

via Google
Kim Brown
Kim Brown

The level of service, professionalism and care they give to their customers is a model that all businesses should follow. They take the time to listen to your needs and promptly assit you. Everyone is friendly, professional, honest and …

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Response from business owner

Thanks for the kind words.

via Google
Greg Perlmutter
Greg Perlmutter

My boiler of 20 years went. Called Hart & Iliff and they responded immediately. My new furnace was installed next day. The technicians were courteous,

Professional, and worked very efficiently. I would highly recommend Hart & Iliff to …

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Response from business owner

Thanks for taking time out of your busy schedule to write this review. When we did a heat loss calculation, we discovered that your old boiler, which was 7 sections, was vastly oversized. The new boiler, which is 4 sections, is properly sized for your house. The smaller boiler costs less, will run more efficiently and use less fuel.

via Google
Daryn Cashin
Daryn Cashin

They are always there when we need them for service and repair. They have very good quality oil and the office staff is awesome!

Response from business owner

Thanks for taking the time to post this kind review.

via Google
Michelle C
Michelle C

Thank you for your swift service! The prices are reasonable and cheaper than most with speedy service! Thank you for your swift delivery

Response from business owner

We appreciate your kind words and your business.

via Google
Lillian Carlisle
Lillian Carlisle

Honest. Kind. Prompt. Reasonable.

Response from business owner

Thank you very much for the kind words. We truly appreciate your business.

via Google
Eduardo Velez Jr
Eduardo Velez Jr

Great place always on time and very humble

Response from business owner

Thank you so much for taking the time to post this review.

via Google
Leslie Kliff
Leslie Kliff

I had no power for 3 days during this recent snow/ice storm and when it finally did go on my boiler didn't. I called Hart & Iliff and they sent someone out immediately and said I needed a new boiler. They worked quickly to order and install…

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Response from business owner

Thanks for taking the time to post this detailed review. We're glad we were able to help.

via Google
Guido Appelgren
Guido Appelgren

Great service. Friendly staff. Our technician Mike was very thorough and helpful.

Response from business owner

Thank you for posting this kind review.

via Google
ralph flaherty
ralph flaherty

Fair pricing. Very good service program. Skilled technicians. Friendly and efficient office staff.

Response from business owner

Thank you very much for taking the time to leave a review.

via Google
Richard Wagner
Richard Wagner

Outstanding customer care from start to finish.

Response from business owner

Thanks for the kind words Richard. We hope to continue to provide you with great service for many, many years.

via Google
Paul Arnold
Paul Arnold

They have been my oil supplier, and boiler maintenance company for years now. Very professional and courteous!

Response from business owner

Thank you so much for taking time out of your busy day to post this review. We really appreciate it.

via Google
Linda W
Linda W

John from your firm did a great job troubleshooting an intermittent problem and replacing the faulty component. Thanks.

Response from business owner

Thanks very much for taking the time to write this review. We appreciate your business.

via Google
J S
J S

Great service company. I have used them for almost a decade now. They service my mom's boiler on Lake Mohawk. I have watched them many times on our yearly service. They do a great job. They are very through and really care. We have …

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Response from business owner

Thanks very much for the kind review.

via Google
Dee Hand
Dee Hand

We have used Hart & Iliff for our oil deliveries and furnace maintenance needs for a number of years. John has been the technician who has been coming for tune ups etc. He is great..very nice and kind...and very thorough..as well as …

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Response from business owner

Thanks very much for taking the time to post this review.

via Google
Michael Embleton
Michael Embleton

We've been with Hart & Iliff for 2 years now. Every person that I've dealt with has been incredibly nice and friendly. Service is always exceptional. Best utility company I've ever dealt with!

Response from business owner

We appreciate your kind words. We work very hard to give our customers the best possible service.

via Google
David Silverglade
David Silverglade

Hart & Iliff have taken superb care of our household for the last two years, supplying us with oil when we needed it. Their office contacts are extremely kind, helpful, and patient.

Recently, we needed to have our total A/C system checked…

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Response from business owner

Thank you for taking the time to post this kind review. We really appreciate your business.

via Google
mark messina
mark messina

Thank you Mr. Brand , consumate professional and a man of his word.

Response from business owner

Thank you for taking the time to write that kind review.

via Google
Joan Birnie
Joan Birnie

Hart & Iliff is one of the most professional companies I have ever worked with. They are very responsive to any problems I might have had. Both the office and the people they send to repair my furnace are always polite. I would absolutely …

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Joan Birnie
Joan Birnie

Hart & Iliff is one of the most professional companies I have ever worked with. They are very responsive to any problems I might have had. Both the office and the people they send to repair my furnace are always polite. I would absolutely …

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via Facebook
Judy Zangrilli
Judy Zangrilli

Quick response when needed. Good service fair prices.

Response from business owner

Thank you for taking the time to post a review and for your kind comments.

via Google
Thomas Kirk
Thomas Kirk

Hart & Iliff installed a complete new oil burner system in our home. The finished product was neat, compact and actually attractive (considering it was a furnace). They responded promptly to a few glitches and applied warranty claims. We …

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Thomas Kirk
Thomas Kirk

Hart & Iliff installed a complete new oil burner system in our home. The finished product was neat, compact and actually attractive (considering it was a furnace). They responded promptly to a few glitches and applied warranty claims. We …

read more
via Facebook
Eric Lehne
Eric Lehne

You will not find a better Heating cooling company.

The office is a pleasure to deal with.

The Techs are incredibly knowledgeable.

Response from business owner

Thank you very much for posting a review and for the kind comments.

via Google
Robert B
Robert B

Very professional and always nice. Quick response.

George MC.
George MC.

I'm not even a customer and they treated me like gold. I had to replace a tank gauge on a Saturday for someone, the supply house was closed for the weekend, the local plumbing supply didn't sell the brand and pointed me to Hart & Illif and…

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Response from business owner

Thanks for taking the time to write this lengthy review. We're so glad that we were able to help you through a difficult situation.

via Google
PJ Barta
PJ Barta

To Hart&Iliff staff,

My family and I would like to thank the courteous and professional staff of Hart&Iliff. The technicians knowledge and skills far exceeded those of previous companies BAR NONE! The service was prompt and complete. No …

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Response from business owner

Thank you, Mr. Barta, for taking the time to write this kind review.

via Google
PJ Barta
PJ Barta

To Hart&Iliff staff,

My family and I would like to thank the courteous and professional staff of Hart&Iliff. The technicians knowledge and skills far exceeded those of previous companies BAR NONE! The service was prompt and complete. No …

read more
Response from business owner

Thank you, Mr. Barta, for taking the time to write this kind review.

via Google
Erik Hershey
Erik Hershey

I woke up with no heat. I called and they said someone would call me an hour prior to arrival so I didn't have to sit around all day. Dave showed up and found the problem. He ran to Newton to get the proper part and came back to fix my …

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Response from business owner

Thank you for taking the time to post this review.

via Google
Suzann Lynette Jaure
Suzann Lynette Jaure

I ran out of oil over a weekend while I was away, and I came home to a home that was 37 degrees! In the morning, placed an order and by 10:30, my oil was delivered. By 11:07 my home was up to 44 degrees, and I'm beginning to thaw!! Thank …

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