From 158 reviews
Lacey Baldwin Sherman
Lacey Baldwin Sherman

So I walk in needing a COVID test stat! Ruben & Alondra don’t sell the most expensive option but instead the most rational one. Being in need and not of sound mind I pick the 80% test. I got the test from Ruby...scariest 15 min wait ever...…

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Donna Goins
Donna Goins

This was completely different kind of ER than what i am used too. But my experience was so refreshing each and everyone there was very concerned about me, from the doctor to the receptionist. I will tell everyone about them. As for me i am…

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Jay Autrey
Jay Autrey

Amazing staff , they took good care of me while I was in need. BIG THANKS TO EVERYONE! Robin- nurse Erica-front Jt-sitter Jacie-Rn La Donna -front Nina -Rn

via Google
Ralph Ramirez
Ralph Ramirez

The Staff and Doctors are very Friendly overall very helpful and caring I highly recommend them. Erika was very helpful with information at the front desk. Thank you so much for your services.

via Google
Cynthia McCurry
Cynthia McCurry

Had a very pleasant experience. Dr. Kwan, nurse Megan, Brandi and Tyrone were super nice, thorough and professional. I would recommend Trusted ER-Hillcrest for your next medical situation. Facility was clean and everyone wore a mask.

via Google
tk brown
tk brown

Trusted ER is the place to go when you need some assistance. Good people good place to be when you need help. Thank you Robin, Erica, and Melani for everything.

via Google
Cynthia Dominguez
Cynthia Dominguez

My room was very clean they were very nice made sure I was very comfortable. I recommend coming here. Erica, Robin, Melanin and Dr.B were so awesome and helpful. I will definitely come back here again.

via Google
Kaur Kuldeep
Kaur Kuldeep

I love love the place .I been there so many times. doctor's and staff's are very friendly.

via Facebook
Catherine Brandt
Catherine Brandt

I had a great experience this afternoon, after I cut myself with a knife. It was quick and easy experience. They offered water and snacks as I was leaving and it was clean. Dr. Angela, Nurse Austin and Alex, as well as the receptionist …

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Melanie Griffin
Melanie Griffin

Got into a wreck and my lawyer told me about Trusted ER. Absolutely love it here!! So nice and hospitable. Doctor Angela was amazing. Highly recommend this place.

via Google
Amber Ward
Amber Ward

This was the most amazing clinic/ER experience I’ve ever had. Dr. Angela, the manager Ericka, and the nurses (I forgot their names) were so kind and attentive which was a comfort after my car accident. The doctor has great bedside manner …

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via Google
Khaileb Johnson
Khaileb Johnson

Dr Angela was amaaaaazing! She stayed with me until I was confident about my visit at Trusted ER. The staff was professional and I was seen in a professional,timely manner.

via Google
Nate Corbell
Nate Corbell

Great team! I was treated for Pnemonia recently. Thanks for your care

via Facebook
Ron Stevens
Ron Stevens

Amazing service by the staff. Big thanks to Dr Clark

James (im expecting that Christmas card)

AJ

Irene

Nicholas

Ashley

Dominique.

Definitely returning for any future dumb injuries I inflict upon myself.

via Facebook
Regan Allen
Regan Allen

Absolutely incredible service! Made a difficult experience so much easier to go through. HUGEEEE thank you to Kylah Carter at the front desk! She’s beyond incredible and truly is a gift from God

via Facebook
Melissa Hackett
Melissa Hackett

THIS is what medical care should look like! Patience and kindness from all staff, when you're feeling anxious, goes so far to start the healing!

via Facebook
Don Larsen
Don Larsen

Quick, professional with a personal touch.

via Facebook
Emily Meek
Emily Meek

AMAZING service! Everyone was so patient and kind. My 6 year old said he wants to go back all the time now. We will definitely be using Trusted ER- Texoma for all of our emergency needs!

via Facebook
Hanson Moore
Hanson Moore

Every staff member exceeded every expectation anyone could imagine! Thank you so much! I received my cookies as well!

Response from business owner

Thank you so much Hanson for the kind review. We are so happy we could be here to take care of you.

via Facebook
Jeannie Wallin
Jeannie Wallin

They are SO NICE. The doc actually took my opinions & experiences into consideration when determining the best treatment. Incredible. The nurses were caring & competent. Selina, the receptionist, even let me borrow her cell charger.

via Google
Hortencia Lawrence
Hortencia Lawrence

The staff here is great!!!!..I have never been to a ER where they have not only snacks, but you get backpacks, hoodies, blankets, and etc..., I have not only told family members, but friends. I would highly recommenced Trusted ER!!!!...Go …

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Prathamesh Jadhav
Prathamesh Jadhav

Everybody was great. It was more like a home than a hospital. Great service. Great people. Overall it was perfect. Thank you all. Trusted must be trusted :D

via Google
Robert Rodriguez
Robert Rodriguez

God bless Erica and Austin for helping me with my medical issue. They were cordial, human, and were not judgemental. More people like them are sorely needed in the medical industry.

via Google
elvira jones
elvira jones

Dr Jones nurse Lauren front erica and Rad Pamela was so awesome

via Google
Nicki Bands
Nicki Bands

The greeting was wonderful, registration was effortless, staff was superb, smelled like home, felt at home, decor was on point, had snacks and goodies everywhere, decor was wonderful, I got a goodie bag and then some when I left, and most …

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David Contreras
David Contreras

Friendly, quick prompt service

via Google
Shannon Wiley
Shannon Wiley

Friendly staff, comfortable surroundings, excellent and thorough medical care. Amazing place!!

Response from business owner

Thanks Shannon, we are glad you had a great experience.

via Facebook
Sherri Wright
Sherri Wright

The staff and care I received was wonderful. They were fast to see me and get my meds started right away. The doctor was doctor was very involved and didn’t just have his nurses do everything for him. The rooms were so comfortable and …

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via Google
Colton Ballard-Mann
Colton Ballard-Mann

NINA and Dr. Jones are amazing. Such great people and took wonderful care of me

via Google
Gabriele Darko
Gabriele Darko

The best ER experience I’ve had! Wonderful MA Erica was welcoming from the moment I came in. There was no wait time and the facility was warm and welcoming! The doctor and nurses were exceptional! Very kind and caring and made sure I was …

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Hannah Sung
Hannah Sung

Everyone was so nice and very helpful!

via Google
ALEXANDRA MEADERS
ALEXANDRA MEADERS

Highly recommended! You will have a great experience. Very friendly staff and amazing doctors.

via Google
Dylan Bushong
Dylan Bushong

The absolute greatest experience I have ever had with an ER. The area is clean and comfortable, filled with snack and drinks. The service was unbelievably fast and friendly. My wife had a horrible case of food poisoning, and we spent a …

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via Google
Sally Hartman
Sally Hartman

Pam, stephanie, Sam and Dr Castaneda were the best. Got the best pampered care ... so much better than visiting a hospital!!!

via Google
Gonca Akdora
Gonca Akdora

Great stuff, very well equipped ER.You feel like home!!Drs are very good.Highly recommended place for your emergency needs.

via Google
Ann Brown
Ann Brown

The experience at Trusted ER was superb from the polite man at the reception desk, the nurses who were very attentive, to the doctor who determined I had a kidney infection. We were taken back very quickly, and the paperwork was …

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Kristi Shelton-Johnson
Kristi Shelton-Johnson

I’m a very difficult patient to get an IV on and the nurses are amazing!! Got me on first try!!!

I have several health issues and have been seen before at this ER The doctor remembered me as well as the rest of the staff. It was wonderful …

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via Google
Kristen Giglio Whisenant
Kristen Giglio Whisenant

Exceptional Doctors, Nurses, Techs & staff. A++++ facility with everything you can possibly need. Everyone was very friendly.

Response from business owner

Thank you so much Kristen for your kind words! We are glad that you had a great experience at our facility. Take care!

via Facebook
Rachel Streckert Funderburg
Rachel Streckert Funderburg

Thank you, Trusted ER! Everyone was so kind and patient! My 5 yo needed an IV, and the AMAZING nurse got it in on the first try. 🙌🙌 By the end of it all, she didnt want to leave! Thank you for making what could have been a traumatic …

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Jonathan Foley
Jonathan Foley

Amazing quality of care given. The staff here covered every aspect of my care 3 fold, double and triple checking to make sure my issue was not something more serious. I was admitted and in an emergency bed within 45 seconds of walking …

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Katrina Maiman Hill
Katrina Maiman Hill

By far the most professional, friendly, caring staff I’ve ever encountered in an emergency medical care setting.

via Facebook
Jose Sacre
Jose Sacre

Thank you for taking such good care of my mom when she came in on Saturday. Mom is visiting from Lebanon and fell on her knee. The quick service, the professionalism, and the generosity of this ER are unique. Thank you so much Aparna Bohil.

via Facebook
Nathan Kovalchik
Nathan Kovalchik

Prompt, efficient service from personable, skilled professionals. First-rate facility near SMU. Nice touch with the swag bag. Highly recommend!

via Facebook
Taylor Pearson
Taylor Pearson

This is probably the best ER/Doctor visit I have ever had, everyone there was super friendly and helpful and I was in and out extremely fast. Plus they give you free snacks and drinks while you wait and an awesome get well soon bag full of …

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Jennyfer Faridy Cocco
Jennyfer Faridy Cocco

This ER is like nothing I’ve ever experienced, as a patient and, as a doctor! As soon as you walk in, you can feel the comfort. The waiting room is like a cozy living room, nicer than any lounge I’ve ever seen. The staff is friendly and …

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Kayla Kiser Myers
Kayla Kiser Myers

A warm and welcoming environment with doctors and nurses that will immediately care for you with the best of the best equipment and knowledge.

via Facebook
Brock Blair
Brock Blair

Great place with friendly staff. Quick and easy visit.

via Facebook
Tina Hobble Young
Tina Hobble Young

Best urgent care center ever! They took such good care of our son who is a student at SMU. From the friendliest receptionist to the nurses and the doctor, their care and attention was exceptional. It gives this Momma such peace of mind to …

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Sarah Voss
Sarah Voss

I would definitely recommend!! Great service and friendly staff. I had a great experience here, besides the fact that I was really sick. They treated me like I was at home. Very personable. I will definitely come back!

via Facebook
John Hallman
John Hallman

7 stitches done in 45 minutes, can’t beat that!

via Facebook
Meredith Zevallos
Meredith Zevallos

We were very impressed with Trusted ER! My son had an infected injury on his hand. We were greeted at the door, the facilities are top-notch, and he was seen immediately. Not only are the facilities nice, they have a lab and x-ray …

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Jennifer Tipton
Jennifer Tipton

I took my daughter to Trusted ER for an infected bug bite on Sunday afternoon. The entire staff was so nice and professional and made my daughter feel very comfortable. We were in and out very quickly and didn’t have to wait long at all to …

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Michelle Fadda
Michelle Fadda

This was the best experience I have had at a medical facility! I went in with kidney stones which is not fun. They were were quick to do my cat scan and make a plan to give me relief. They also were very helpful with my son who was stuck …

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Joy Rumsey
Joy Rumsey

Wonderful experience start to finish!

The staff and doctor were so kind, helpful and efficient. Everyone did everything they could to make sure I was taken care of and comfortable. I will definitely visit Trusted ER again!

Response from business owner

Thanks for the wonderful review! We are so glad we could get you back on to the road to recovery!!

via Facebook
Carolyn Holmes Taylor
Carolyn Holmes Taylor

I highly recommend Trusted ER to anyone! The staff were very friendly and knowledgeable. A great experience!

Response from business owner

Thanks for the wonderful review, Carolyn!! Happy Monday :)

via Facebook
Amy Huey
Amy Huey

This is an exceptional concierge ER/clinic. We took my son to TrustedER this weekend. The staff was wonderful with my children.

Response from business owner

Hi Amy!

Thank you for the wonderful review. We are hoping your loved one is feeling better and that his foot on the road to recovery! We appreciate you coming to the Trusted ER for treatment!

via Facebook
Jenny Vahrenkamp
Jenny Vahrenkamp

Thank you Trusted ER for taking such wonderful care of my daughter! From the welcoming front desk to the nurses and doctors this was hands down the best ER/urgent care experience I’ve had. They had us in the back before I could finish with …

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Madeline Hutfless
Madeline Hutfless

This was the first time I had been to an emergency room since being far away from my family at college. I walked in (the waiting room was filled with snacks and comfortable seating) and was taken back in a matter of 5 minutes. Once in the …

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Alexandra Smith Ballenger
Alexandra Smith Ballenger

Trusted ER provides the BEST care. There was not a wait to get in and the facilities are awesome! The doctors and nurses could not have been any nicer and the care they provided was exceptional!!

Response from business owner

Thanks for the awesome review, Alexandra! We appreciate your feedback and are glad you are feeling better!

via Facebook
Catherine McDonald Viveros
Catherine McDonald Viveros

Best walk in ER ever. Super friendly, fast and efficient service by all. Receptionist, 2 RNs and doctor were all fantastic. Highly recommend.

Response from business owner

Thanks for the wonderful review Catherine! Hope you are feeling better!!

via Facebook
Samantha Rae Sharp
Samantha Rae Sharp

I'm an employee here, and I absolutely love this facility. Every single day i am greeted with a smile and a warm welcome. The Doctors, nurses, staff and Radiologists are amazing! I came into this facility one day not feeling so well, the …

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Michael Cate
Michael Cate

Quick and friendly! Felt better before I walked out the door and that was even after getting a shot!

Response from business owner

Glad we got you on the road to recovery Michael! Thanks for trusting the Hillcrest ER!

via Facebook
Joy Dalley
Joy Dalley

The Drs are very thorough and knowledgeable, nurses, technicians are great. Highly Recommend this place

Response from business owner

Thanks for the glowing recommendation Joy! Hope you are feeling better :)

via Facebook
Hana Berry
Hana Berry

I took my friend to this emergency room and immediately was given a room and warm service. They provided amazing care, and put our minds at ease. I trust that if I ever get hurt or sick, Trusted ER would take great care of me!

Response from business owner

Thanks for the wonderful review Hana! We are here for you 24/7/365 :)

via Facebook