From 246 reviews
Vicky McAl
Vicky McAl

From entering the ER to in the back and CT they went above and beyond to take care of me.

via Google
Joe Vincenti
Joe Vincenti

We received 5 star service and were very pleased. We got in without a wait, and got all of our questions answered. Special props to the staff including , Dr. Northcutt, Nurse Diana, Rad Tech Melani and Reg Ruben. Highly recommend …

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via Google
King Floyd
King Floyd

This is a very clean establishment the wait is short and right to it and i been going to different ERs in Texas for a long time and none are as cool as this one. The front desk lady Ms. Erica is very polite and helpful. The nurse Ms. Diana …

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via Google
Jessica Paz
Jessica Paz

Trusted ER Hillcrest went above and beyond for me in the early hours Saturday morning. I had stopped in panicked that I was having a miscarriage. They immediately took me in checked my vitals & even did an ultrasound! Comforted me! Very …

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via Google
Carolyn Taylor
Carolyn Taylor

Went to Trusted ER Hillcrest where I wasn’t feeling well and wasn’t sure if COVID related. Dr. Abdo was extremely thorough and made sure to educate me on everything that could present itself at the onset of COVID. The staff and facility are…

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via Google
Anna Giammalva
Anna Giammalva

Erica, Diana, Melani and Dr. Elshaytuy were so helpful and kind to my friend and I when we came in. Each of them were super friendly and very efficient. Highly recommend!

via Google
Danielle Jones
Danielle Jones

Trusted ER Dallas! Erica in the front did an awesome job greeting me as soon as I walked in and making sure I was comfortable. Diana my nurse explained everything to me step-by-step and make sure I understood what was going on through the …

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via Google
Kaela Rodriguez
Kaela Rodriguez

I came to visit from California and no clinics here in Texas would take me. I was so grateful running into this ER. They’re very nice and great environment overall. Thank you especially to Dr, Abdo, Pauela, Robin and Stephanie for helping …

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via Google
Victoria Mamalis
Victoria Mamalis

I love Trusted! This team really cares about their patients! From the time we walked in my friend and I were welcomed with open arms! Erica at the front desk made us feel at home! She insisted my friend take a sweatshirt and some snacks for…

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via Google
Kathy Brown
Kathy Brown

Everyone was very nice kind and friendly very helpful patience and if you had any questions try to assist you in any way they can and help you with your pain and suffering great doctors and staff members

via Google
John Drennan
John Drennan

i highly recommend this facility.. Stephanie, Diana, Pamela and Dr. Jones were professional, kind, upfront, and I was out of the office with a diagnosis and treatment plan in 30 minutes. Back to normal in 24 hours.

via Google
Michael McCabe
Michael McCabe

Dr. Jones, Pamela, Diana, and Stephanie were terrific. In and out in no time. Great experience!

via Google
Addy McFarland
Addy McFarland

My father just had a great experience with Dr. Jones, Pamela, Diana, and Stephanie! Thank you!

via Google
Remi Martinii
Remi Martinii

Went into ER today and everything was done quickly and the medical team today was excellent . They all were helpful and friendly. I would definitely recommend Trusted ER Hillcrest. Best staff . My staff today was Dr. Jones , Stephani, …

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via Google
Brooke Knoll
Brooke Knoll

I have NEVER had an ER experience like this one. I literally felt like I was walking into my grandmas home. They had an endless supply of snacks and drinks available. Not only was it a beautiful, clean building but it also was decorated so …

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via Facebook
Rob Long
Rob Long

It’s terrific! Dr. Jones was excellent — as was the whole team: Pamela, Robin, and Stephani. Highly recommend.

via Google
Rusty Landon
Rusty Landon

Erica, Alex, Angelique, and Dr Kwan couldn’t have been a better team. Super helpful even on Xmas eve!

via Google
Robert Huffman
Robert Huffman

After a friend we’d had contact with tested positive for covid and informed us on Christmas Eve, Erica, Alex, Angelique, and Dr. Kwan made us comfortable and quickly tested us for covid. Thank you so much for going above and beyond and …

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via Google
Maddie Landon
Maddie Landon

Great covid testing experience. My family and I came in on Christmas Eve after finding out we had been exposed. Erica, Angelique, Alex, and Dr. Kwan were so helpful and went above and beyond to make us feel comfortable (especially after …

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via Google
Carly L Huffman
Carly L Huffman

Thank you Erica, Alex, Angelique and Dr. Kwan for your comfort and care on Christmas Eve! As far as Covid tests go, this was the best experience we have had thanks to the wonderful staff.

via Google
William Mercer
William Mercer

Dr. Marancenbaum, Nurse Pamela and Stephanie were very helpful dealing with my medical needs. I would recommend them to anyone.

via Google
Kelly Ann Hoselton
Kelly Ann Hoselton

Thank you to the amazing staff at Trusted ER Hillcrest! We had the best experience today. Our 5 year old was sick, and our pediatrician’s office was closed. We chose Trusted ER Hillcrest, and we are so happy we did! Dr. Maracenbaum, Robin …

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via Google
Amanda Ibarra
Amanda Ibarra

This was the best stand alone ER I have ever been to!!! The staff was competent, attentive and so friendly. They were so sweet and patient with my needs and extremely thorough. This experience was nothing short of amazing. Hope you never …

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Response from business owner

Thank you so much for your kind words and sharing your experience. This is exactly how we want all of our patients to feel. We are grateful you chose us in an emergency. We also hope you don't have to visit again, but if you ever need us, we'll be here 24/7/365.

via Google
Andrew Witcher
Andrew Witcher

Went here in December, was the best urgent care experience I’ve had! Erica, Roshan, Robin, and Dr. Blake were all so funny and helpful through the entire process.

via Google
Melani Hood
Melani Hood

A wonderful facility!! Great staff and doc!!! Thank you Ericka, Pamela, Rochelle and Dr Blake for taking excellent care of me!!

via Google
Barron Fletcher
Barron Fletcher

Erica at the front desk was awesome, and so were my nurse, Diana and my rad tech Pamela

via Google
Dawson French
Dawson French

Erica, Diana and Pamela were so nice and helpful

I will def come back!!

via Google
Richard Waggoner
Richard Waggoner

I visited Trusted ER Hillcrest for the second time in 5 months and the service was even better this time than on my first visit (which does not even seem possible). Everyone on the staff (Rochelle, Stephanie, Melani, and Dr. Marancenbaum) …

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via Google
Karen Yvette
Karen Yvette

The doctor and nurses made me feel welcome and they listened to me. They just made me feel better by listening to me. You never know what a person is going through and all they did was listen. My care team was Dr. Worsham and he was great…

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via Facebook
StephaniB
StephaniB

The best ER experience ever! The staff were unbelievably helpful and kind, had a heart for helping. The front desk, Hershelle, was quick with all the paperwork and had a wonderful attitude. The nurse, Robin, was the sweetest, genuinely …

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via Google
Leah Wilson
Leah Wilson

Dr. Lee, Robin, Pam, and Stephani were very helpful with my Covid test, making me feel comfortable while I waited for the results.

via Google
Vee B
Vee B

This was simply the best experience ever. Upon arrival I was greeted, acknowledged, and shown empathy by the staff. Dr. Lee, Stephanie, Pam, and Robin were super amazing. They made sure they addressed my issue and even assisted with helping…

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Response from business owner

We're sorry it happened on vacation, but we're glad you found us. These stories are what make us tick. Thank you so much for sharing. Dr. Lee, Stephanie, Pam, and Robin send their best. Feel better soon!

via Google
Gwendolyn Harris
Gwendolyn Harris

The wait wasn't long at all. Faculty were nice and proffesional. The visit was very pleasant.

via Google
Shashi Shekhar
Shashi Shekhar

Medical Team including Reg.Tyrone, Nurse Angel,Rad-Pam, Dr. El Shatory were amazing and very prompt. Thank you for your service and support.

via Google
Mark A. Metdker
Mark A. Metdker

Quick and friendly service with a high level of professionalism. Top notch!

via Facebook
Camille Kirk
Camille Kirk

I can honestly say in all my times I have been seen at a ER my experience at Trusted ER was by far the best experience! If I could give them more than 100 stars I would! The staff went above and beyond to make you feel as comfortable as …

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Response from business owner

Wow, our hearts are full. Thank you so much for this incredible story about your experience. It truly does make us feel good hearing that our unique approach to healthcare is leaving our patients amazed. Dr. Marancenbaum, Rochelle, and Melani send their best. We wish you a speedy recovery. We'll be here for you if you ever need us again.

via Google
kakanda Mines SPRL Kakanda Mines SPRL
kakanda Mines SPRL Kakanda Mines SPRL

I had an awesome experience at this location. The staff were so kind and knowledgeable. They treated me with respect. There's nothing like waiting in the line to be attended to...they are so prompt that I didn't spend a long time there. …

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Response from business owner

We appreciate you trusting us with your healthcare in an emergency. Your well-being and providing an amazing experience are our top priorities. Feel better soon!

via Google
L Steele
L Steele

Trusted ER and their staff are great! I went there anxious with tightness in my chest and high blood pressure and they took wonderful care of me. They put me at ease and provided a thorough panel of tests to assure I was healthy. They …

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Response from business owner

Helpful, kind, and full service...these are the values on which we pride ourselves. Thank you for placing your care in our hands. We are here for you when you need us. Feel better soon!

via Google
Victoria Davies
Victoria Davies

Yes I want to say that I was very grateful to find you on thanksgiving night! I had no idea I was in such dire need of attention to my body . Feared I had covid but interestingly the surface pain disclosed a bigger problem that I could have…

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via Google
Karen Wright
Karen Wright

The entire Hillcrest Staff made me feel right at home. “I truly appreciate the hospitality that was given by each staff individually.” This was an uplifting, much needed lifetime experience in spite of the reason why I was there. “Thank You…

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Response from business owner

Thank you for your kind words. Nobody ever wants to end up in the ER, but if you do, we're happy we can provide an experience that is as pleasant as possible. We hope you're feeling better and wish you a Happy Thanksgiving, happy holidays, and all the best.

via Google
Harold Turner
Harold Turner

Erica Pamela and Rochelle treated me like family made me feel right at home.

via Google
Phillip Daniel
Phillip Daniel

Dr. Blake and his staff are incredible. I had to get tested today. The small 4-6 person team pulls theirs roles flawlessly like a unit. I’ve never seen better genuine compassion during such chaos. 10/10 recommend for all emergency needs. …

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Jana Britton
Jana Britton

Compassionate and knowledgeable staff plus minimal wait time.

via Facebook
Tyra Reeves
Tyra Reeves

Yes customer service and genuine care were obvious

via Facebook
Jacquelyn Thomas
Jacquelyn Thomas

The process was so smooth! Erica was great as soon as we walked in. She made us feel safe and comfortable. Thank you !

via Google
Lul Meesha
Lul Meesha

The front desk clerk Erica was absolutely amazing. My nurse Rochelle made sure my needs were well taken of. And so did the Rad Tech Melani and Dr.M. I would advice anyone who looking for a place to be secured, this place would be my first …

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via Google
MsShakey78
MsShakey78

I expected nothing but the best coming into the ER, and that’s what I got. Erica and Diane were super helpful and professional. It didn’t take long either. Hopefully I won’t have to come back but if I do I won’t be too upset!! Thanks girls …

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via Google
Jie Zhao
Jie Zhao

They took care of my mom’s broken finger really timely and well!

via Facebook
Viviana Vallarino
Viviana Vallarino

Amazing Service and fast. Treated me very friendly and did All kinds of tests. They followed up with me after. Coppell location was amazing. I have been at Coppell ER like 5 times with Emergency issues for my girls

via Facebook
Do Det
Do Det

I have been to several hospitals and stand alone ERs. But I have never had a better experience than the one I had at Trusted ER in Coppell. It was an entirely different experience, all their staff were amazing, the ammenities and the rooms …

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via Facebook
Julie Peterson Hinrichs
Julie Peterson Hinrichs

Yes loved everyone on the staff! Highly recommend! The place is clean and bright and feels like home. They literally provide you with everything you could possibly need for you and anyone with you. Including comfortable chairs in your …

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via Facebook
Cassandra K Jenkins
Cassandra K Jenkins

Trusted ER Coppell was the best free standing ER I have ever been to. I had to take my father in for X-rays due to a fall which had his wrist swollen. The staff that evening made my dad feel welcomed and took great care of him. The medical …

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Response from business owner

It is our honor and pleasure to provide care and an exceptional experience to you both. Thank you for the kind words. Wishing your father a speedy recovery.🙏❤️💙

via Facebook
Steph McReynolds
Steph McReynolds

This place is amazing! Staff is kind, welcoming and prompt. I would highly recommend Trusted ER Coppell. I’ve had my share of sickness and injuries in the last three years and they’re always there for me!

via Facebook
Blair King
Blair King

This is the best Urgent Care experience yet. My daughter was seen this week suffering from strep throat. Your team was caring, accurate and delivered all the medications she needed to ease her pain and start recovery. Great job to the …

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via Google
Maddox Wise
Maddox Wise

I walked in on Saturday night not feeling well at all..was greeted be two very sweet girls..Ladonna and Jt..they made me feel welcome and were really nice. The nurse then helped me and was kind and nice too and attended to me quickly which …

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via Google
Lacey Baldwin Sherman
Lacey Baldwin Sherman

So I walk in needing a COVID test stat! Ruben & Alondra don’t sell the most expensive option but instead the most rational one. Being in need and not of sound mind I pick the 80% test. I got the test from Ruby...scariest 15 min wait ever...…

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Response from business owner

Hi Lacey, we're so glad we were able to provide testing and an examination by a doctor when you needed it. Feel better soon!

via Facebook
Donna Goins
Donna Goins

This was completely different kind of ER than what i am used too. But my experience was so refreshing each and everyone there was very concerned about me, from the doctor to the receptionist. I will tell everyone about them. As for me i am…

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via Google
Jay Autrey
Jay Autrey

Amazing staff , they took good care of me while I was in need. BIG THANKS TO EVERYONE! Robin- nurse Erica-front Jt-sitter Jacie-Rn La Donna -front Nina -Rn

via Google
Ralph Ramirez
Ralph Ramirez

The Staff and Doctors are very Friendly overall very helpful and caring I highly recommend them. Erika was very helpful with information at the front desk. Thank you so much for your services.

via Google
Cynthia McCurry
Cynthia McCurry

Had a very pleasant experience. Dr. Kwan, nurse Megan, Brandi and Tyrone were super nice, thorough and professional. I would recommend Trusted ER-Hillcrest for your next medical situation. Facility was clean and everyone wore a mask.

via Google
tk brown
tk brown

Trusted ER is the place to go when you need some assistance. Good people good place to be when you need help. Thank you Robin, Erica, and Melani for everything.

via Google
Cynthia Dominguez
Cynthia Dominguez

My room was very clean they were very nice made sure I was very comfortable. I recommend coming here. Erica, Robin, Melanin and Dr.B were so awesome and helpful. I will definitely come back here again.

via Google
Kaur Kuldeep
Kaur Kuldeep

I love love the place .I been there so many times. doctor's and staff's are very friendly.

via Facebook
Catherine Brandt
Catherine Brandt

I had a great experience this afternoon, after I cut myself with a knife. It was quick and easy experience. They offered water and snacks as I was leaving and it was clean. Dr. Angela, Nurse Austin and Alex, as well as the receptionist …

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via Google
Melanie Griffin
Melanie Griffin

Got into a wreck and my lawyer told me about Trusted ER. Absolutely love it here!! So nice and hospitable. Doctor Angela was amazing. Highly recommend this place.

via Google
Amber Ward
Amber Ward

This was the most amazing clinic/ER experience I’ve ever had. Dr. Angela, the manager Ericka, and the nurses (I forgot their names) were so kind and attentive which was a comfort after my car accident. The doctor has great bedside manner …

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via Google
Khaileb Johnson
Khaileb Johnson

Dr Angela was amaaaaazing! She stayed with me until I was confident about my visit at Trusted ER. The staff was professional and I was seen in a professional,timely manner.

via Google
Nate Corbell
Nate Corbell

Great team! I was treated for Pnemonia recently. Thanks for your care

via Facebook
Regan Allen
Regan Allen

Absolutely incredible service! Made a difficult experience so much easier to go through. HUGEEEE thank you to Kylah Carter at the front desk! She’s beyond incredible and truly is a gift from God

via Facebook
Melissa Hackett
Melissa Hackett

THIS is what medical care should look like! Patience and kindness from all staff, when you're feeling anxious, goes so far to start the healing!

via Facebook
Don Larsen
Don Larsen

Quick, professional with a personal touch.

via Facebook
Emily Meek
Emily Meek

AMAZING service! Everyone was so patient and kind. My 6 year old said he wants to go back all the time now. We will definitely be using Trusted ER- Texoma for all of our emergency needs!

via Facebook
Hanson Moore
Hanson Moore

Every staff member exceeded every expectation anyone could imagine! Thank you so much! I received my cookies as well!

Response from business owner

Thank you so much Hanson for the kind review. We are so happy we could be here to take care of you.

via Facebook
Jeannie Wallin
Jeannie Wallin

They are SO NICE. The doc actually took my opinions & experiences into consideration when determining the best treatment. Incredible. The nurses were caring & competent. Selina, the receptionist, even let me borrow her cell charger.

via Google
Hortencia Lawrence
Hortencia Lawrence

The staff here is great!!!!..I have never been to a ER where they have not only snacks, but you get backpacks, hoodies, blankets, and etc..., I have not only told family members, but friends. I would highly recommenced Trusted ER!!!!...Go …

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via Google
Prathamesh Jadhav
Prathamesh Jadhav

Everybody was great. It was more like a home than a hospital. Great service. Great people. Overall it was perfect. Thank you all. Trusted must be trusted :D

via Google
Robert Rodriguez
Robert Rodriguez

God bless Erica and Austin for helping me with my medical issue. They were cordial, human, and were not judgemental. More people like them are sorely needed in the medical industry.

via Google
elvira jones
elvira jones

Dr Jones nurse Lauren front erica and Rad Pamela was so awesome

via Google
Nicki Bands
Nicki Bands

The greeting was wonderful, registration was effortless, staff was superb, smelled like home, felt at home, decor was on point, had snacks and goodies everywhere, decor was wonderful, I got a goodie bag and then some when I left, and most …

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via Google
David Contreras
David Contreras

Friendly, quick prompt service

via Google
Shannon Wiley
Shannon Wiley

Friendly staff, comfortable surroundings, excellent and thorough medical care. Amazing place!!

Response from business owner

Thanks Shannon, we are glad you had a great experience.

via Facebook
Sherri Wright
Sherri Wright

The staff and care I received was wonderful. They were fast to see me and get my meds started right away. The doctor was doctor was very involved and didn’t just have his nurses do everything for him. The rooms were so comfortable and …

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via Google
Colton Ballard-Mann
Colton Ballard-Mann

NINA and Dr. Jones are amazing. Such great people and took wonderful care of me

via Google
Gabriele Darko
Gabriele Darko

The best ER experience I’ve had! Wonderful MA Erica was welcoming from the moment I came in. There was no wait time and the facility was warm and welcoming! The doctor and nurses were exceptional! Very kind and caring and made sure I was …

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via Google
Nathaniel E
Nathaniel E

They were so friendly and treated me like I was VIP. The doctor and supporting staff were so warm and welcoming. I’m recommending them to all of my friends and family. They really look out for teachers, students, and the community as a …

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via Google
Hannah Sung
Hannah Sung

Everyone was so nice and very helpful!

via Google
ALEXANDRA MEADERS
ALEXANDRA MEADERS

Highly recommended! You will have a great experience. Very friendly staff and amazing doctors.

via Google
Dylan Bushong
Dylan Bushong

The absolute greatest experience I have ever had with an ER. The area is clean and comfortable, filled with snack and drinks. The service was unbelievably fast and friendly. My wife had a horrible case of food poisoning, and we spent a …

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via Google
Sally Hartman
Sally Hartman

Pam, stephanie, Sam and Dr Castaneda were the best. Got the best pampered care ... so much better than visiting a hospital!!!

via Google
Gonca Akdora
Gonca Akdora

Great stuff, very well equipped ER.You feel like home!!Drs are very good.Highly recommended place for your emergency needs.

via Google
Ann Brown
Ann Brown

The experience at Trusted ER was superb from the polite man at the reception desk, the nurses who were very attentive, to the doctor who determined I had a kidney infection. We were taken back very quickly, and the paperwork was …

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via Google
Kristi Shelton-Johnson
Kristi Shelton-Johnson

I’m a very difficult patient to get an IV on and the nurses are amazing!! Got me on first try!!!

I have several health issues and have been seen before at this ER The doctor remembered me as well as the rest of the staff. It was wonderful …

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via Google
Ann Patel
Ann Patel

I had to bring my son in after a fall, and received amazing care from everyone. Dr. Bohill was fantastic and really wish he could be our family doctor! Best ER experience ever!

via Google
Kristen Giglio Whisenant
Kristen Giglio Whisenant

Exceptional Doctors, Nurses, Techs & staff. A++++ facility with everything you can possibly need. Everyone was very friendly.

Response from business owner

Thank you so much Kristen for your kind words! We are glad that you had a great experience at our facility. Take care!

via Facebook
lexi Soto
lexi Soto

LOOOOOOVE going here. Dr. McDonald is SO nice and attentive, he checked on me so many times and made me feel 100X better. I love the staff and the service! I recommend anyone and everyone to come here. Best ER out!

via Google
Sonya Sparrow
Sonya Sparrow

When I arrived on Feb 12 about 11 am, I never even got a chance to sit in the nice waiting area. The nurses were there to greet me right away. Smiling and welcoming me all the way to my room. Unfortunately I needed to be there til about 9 …

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via Google
lamont spencer
lamont spencer

Nurse Philip and Dr.Castanada were great. They made us feel welcome and treated my daughter very well. my daughter was diagnosed with flu a and they made her as comfortable as possible. I Higly recommend Hillcrest ER --Friendly staff, …

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via Google
Ruihao Ke
Ruihao Ke

The service is great, and everyone is so friendly and helpful, from the receptionist, nurses, to the doctor.

via Google
Greg Sipe
Greg Sipe

Impeccable service & staff. The quality care was flawless! I have never experienced a ER that was so polished to perfection. There is no reason to go anywhere else. Wait time... What is that? There is NO WAIT TIME!!! Thank you for insisting…

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via Google
Rachel Streckert Funderburg
Rachel Streckert Funderburg

Thank you, Trusted ER! Everyone was so kind and patient! My 5 yo needed an IV, and the AMAZING nurse got it in on the first try. 🙌🙌 By the end of it all, she didnt want to leave! Thank you for making what could have been a traumatic …

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