From 65 reviews
Juan Jose Neyra

The staff was very professional and knowledgeable. They went beyond my expectations and performed my attic's insulation in less time than anticipated. Thank you for a very nice and clean job!!!

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Walter Romano

From start to finish these folks were great to work with. Everything went according to schedule and the men who came to install the door were professional and courteous! And they finished sooner than expected!

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NJ Lee

excellent services

Response from business owner

Thank you for your review! We appreciate the opportunity to work with you.

via Google
Kai Chenoweth

Great company with great infrastructure

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Vyron K. Johnson Sr.

The crew laid protection beforehand to my carpet. Installation of 8 windows was performed in less than a day. Crew cleaned before they left after completing installation. I am completely satisfied.

Response from business owner

Thank you for your recommendation, Vyron! We hope you enjoy the new windows. Let us know if you need anything in the future!

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Shon Boyd

Great company to work with. Love my new windows and the process was easy. Great customer services and staff

Response from business owner

Thank you for your review, Shon. You were great to work with too! Thank you for the opportunity to work on your home. Please let us know how we can serve you in the future!

via Google
Kate McHugh

great job and great communication

Response from business owner

Thank you for your review, Kate. We do our best to make the home remodeling process as pain-free as possible. We appreciate you allowing us to work on your home. Please let us know how we can serve you in the future!

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Ashley Adams

Great place to work

Response from business owner

Thank you for your rating!

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Amber Thompson Enfield

We had HCR replace all of our windows, garage door, slider, and front door. All of their products are good quality and have helped lower our energy costs. The sales people were friendly, explained things thoroughly and answered all of our …

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Response from business owner

Thank you for your recommendation, Amber. Particularly this time of year, every updated product makes a huge difference in keeping out the heat! We are so glad our team was able to help you make the right decision for your home, and that you're happy with the new upgrades. Please let us know how we can continue to serve you in the future!

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John Lewis

Very pleased with what HCR did with my roof. Salesman, Brian Foley was very professional, knowledgeable in the work, worked in home remodeling professionally. Ryan Price, the field supervisor did everything he said he would do. Showed up, …

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Response from business owner

We are glad Brian, Ryan, and your installation team were able to provide a great experience. We're sure you will love your new roof for years to come. Please let us know how we can continue to serve you.

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Alan B Antill Jr

HCR replaced my gutters and downspouts. They did it on time, within the quoted price, and the work was top quality. They even trimmed the trees away from the house that needed to be trimmed for the install. Everyone from HCR that I worked …

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James H

Everything went well, the workes was friendly and very professional. The work and completed product impress my neighbor to the point he is having his done.

Linda Teuber

HCR put a new roof on for us – they did a nice job at a fair price. It was a very hot day and I felt so sorry for those workers up on that roof – we gave them a cooler of waters and they were very appreciative. We are still waiting to see …

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Response from business owner

Thank you for your recommendation, Linda! We are so glad you are happy with your new roof, and we appreciate your kindness to our installation team. Please let us know if you need anything!

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Maryann Sykes

We were very satisfied from start to finish with this company regarding our windows replacement!

We went through BJ's Wholesale Club.

Price was good, windows are great, and work was done well.

We are very pleased!!

Response from business owner

Thank you for your 5-Star Review, Maryann. We are so glad you found us in BJ's, and that our team was able to provide you with the perfect new windows for your home! We're sure they will serve you well. Please let us know how we can be helpful in the future!

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Ruth Jones

Quality work for a reasonable price.

Response from business owner

Thank you for your recommendation, Ruth! It was our pleasure working with you. Please let us know how we can continue to serve you in the future!

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Bobbi Jean

We had 19 windows done. We had a few small issues but nothing that was not address immediately and with the upmost professionalism! There chief of quality assurance even addressed the issues. I have to say this was one of the best …

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Response from business owner

Thank you for your feedback, Bobbi Jean. We are so glad that you are happy with your new windows, and that our team was able to provide a great overall experience. Your recommendation means the world to us. Welcome to the HCR Family!

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Lisa Socha

After a home visit from Emily Rinaldo, sales representative for Homefix Custom Remodeling in Richmond, my wife and I decided to hire the company to replace the roof on our home. Emily took the time to listen to our concerns about what we …

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Response from business owner

Lisa, thank you for taking the time to post about your project with HCR. Your experience is one we try to provide to every homeowner, and knowing that Emily, Sara, Edgar, Jim, and the rest of the installation team were able to provide you with such a great experience is incredibly rewarding to everyone here at HCR. It was our pleasure to work with you. You are part of the HCR Family for life, and we will only ever be a phone call away!

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Jose Marquez

Great experience, Bob was great, feedback from HCR management to employee to customer was great!!! Highly recommend

Response from business owner

Thank you for your review, Jose. We're glad Bob and the team were able to give you a great experience. Please let us know if we can be helpful again in the future!

via Google
Christopher Plumley

Windows and Sliding glass doors. Great Job Thank You

Response from business owner

Thank you for your recommendation. It was our pleasure to work with you. Enjoy your new windows and sliding glass door. Let us know if we can be helpful in the future!

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norma richardson

The roof looks beautiful and I would recommend HCR to others. The only concern we have (and have voiced to HCR) is the lack of communication during the install of our roof as well as the after math of the process. Though the roof looks …

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Response from business owner

Norma, thank you for your 4-Star Review. We always strive to provide a 5-Star experience, and while it can be difficult knowing we could have and should have done better for a customer, your feedback is incredibly valuable to us so we can continue improve. We were able to locate your information, and we will be reaching out to make sure you speak with the right person who can address your questions. In the meantime, please feel free to reach out to our Communications Manager Will Hess with any additional questions or feedback. He can be reached at whess@homefixcr.com or 443.297.5104 .

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John Nowland

Had windows, patio door and gutters done. Then came back for a Timberline HD new roof. What can I say about them? Superb! The quality of their product are top shelf and did I mention! Customer service? Above everything else! I have no …

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Response from business owner

John, thank you for your recommendation. We are so glad you are happy with all of the projects we completed together. We appreciate you giving us the opportunity to earn your trust time and time again. You are an HCR customer for life, and we will continue to be here for whatever you need!

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Hilda Bryant

Excellent experience with Homefix. Very satisfied with the quality of work, product, the 50 warranty and the service. Installation team was amazing; they worked endlessly to complete the roof in record time. My gutters and leaf guards were …

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Response from business owner

Hilda, your recommendation is incredible, and it means so much to us. We are so glad you are thrilled with your gutters and leaf guards. We strive to provide a great experience, and it is so rewarding to hear we have succeeded. Please let us know if we can be helpful on a future project!

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Katrina 'Kat' Robinson

I had my windows, gutters & trim done with Homefix. They also opened my insulation. They did an excellent job! My house looks so good!

Response from business owner

Thank you for your recommendation, Katrina! We are so glad you love your new home upgrades. It was our pleasure to work with you on you. Please let us know if we can be helpful in the future!

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Katrina 'Kat' Robinson

I had my windows, gutters & trim done with Homefix. They also opened my insulation. They did an excellent job! My house looks so good!

Response from business owner

Thank you for your recommendation, Katrina! We are so glad you love your new home upgrades. It was our pleasure to work with you on you. Please let us know if we can be helpful in the future!

via Facebook
John Nowland

Had windows, patio door, gutters done. The company is very professional and intelligent to the work they do. As for the customer service and warranty issue they are above and beyond their words. Their words are honest and they stand behind …

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Response from business owner

John, thank you for taking the time to let us know about your experience. We are so glad to know that even a year after, you are happy with all your home upgrades, and that we will be working with you on your roof soon. You are the reason we love what we do.

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Rob Butler

After meeting with Michael Anthony I am fully aware and understand What it takes to have a proper roof installation .

From a customer standpoint he was very knowledgeable and work with me patiently as we reviewed everything it is to know …

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Response from business owner

Thank you for your feedback, Rob. We are glad that Michael Anthony was able to provide you with the information you needed to make the best decision for your new roof. We look forward to working with you!

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Amber Bechtel

I would strongly recommend this company for any custom and quality home remodeling jobs! Michael Anthony, our customer service specialist exceeded all of our expectations and is definitely an expert in his field of work! Spent a great deal …

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Response from business owner

Thank you for your feedback about your experience with Michael and HCR. We are so glad our team was able to provide you a great experience, and your recommendation means the world to us. Please let us know if we can be helpful again in the future!

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Luan Loerch-Wilson

I recently had 10 windows replaced by Homefix. The salesman, Mick Powers, was very professional and knowledgeable. From the sales meeting to the installation, they provided excellent customer service and professional installation. The …

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Response from business owner

Thank you for your recommendation, Luan. Our installation crews strives to be efficient, clean, and precise. We are so glad Mick and the whole HCR team was able to provide you with a great experience. We'll be sure to pass along your feedback. You are an HCR Customer for life, so be sure to let us know if we can be of service in the future.

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RC Spa

Homefix and the salesman (John Bangs) were great to work with. We had them replace our roof, shutters, front entry and screen door. The roof was removed and replaced in one day. The entry, screen door and shutters were replaced in about 5 …

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Response from business owner

Thank you for your recommendation. We are so glad that John and the entire installation team was able to provide you a great experience. We appreciate you giving us the opportunity to work with you on such substantial home upgrades, and it is great to hear we helped bring your vision to life. Please let us know if we can be helpful in the future. Welcome to our HCR Family!

via Facebook
Mark Blische

Homefix and the salesman (John Bangs) were great to work with. We had them replace our roof, shutters, front entry and screen door. The roof was removed and replaced in one day. The entry, screen door and shutters were replaced in about 5 …

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Response from business owner

Mark, your recommendation is the ultimate compliment we could receive. It is our pleasure to be able to help homeowners like you realize the perfect vision for your home, even when rotted wood threatens to slow down the project. We are sure you will love all your new home upgrades for years to come, and we hope you will think of us again in the future. Welcome to the HCR Family!

via Facebook
Christina Marie

Update: we had them do work in the attic June 18. The work was not done properly and Andy does not seem to care to communicate with my husband to make things right.

We had them replace all 16 of our windows. From the sales meeting to the …

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Response from business owner

Christina, thank you for your recommendation, and for sharing these wonderful before and after photos of your home. Your home looks AMAZING, if we do say so ourselves.😀 We appreciate you giving us the opportunity to work with you to realize the perfect vision for your home. Please let us know if we can be helpful in the future!

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Lana Daniel

Homefix was great! They did all the work in a single day. Everything was clean and efficient. It was a custom made door because of odd measurements created by the previous builders. Homefix knew what to do without a hitch. The door looks …

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Response from business owner

Thank you for your recommendation, Lana. We are so glad you love your brand new custom door, and you're already noticing a difference. We appreciate the opportunity to work with you. Welcome to the HCR Family!

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Pamela Graham

My experience so far has been outstanding. On March 21, I went on Home Advisor looking for good roofers near me. I was given about five but only one contacted me and it was immediate. Jenny Bates called me and I explained my situation which…

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Response from business owner

Thank you for taking the time to leave a review about your experience, Pamela. We are so glad that Jenny, Michael, Sara, Jim, and the whole team took great care of you. Most of all, we are happy to hear you're thrilled with your new roof. It has been our pleasure to work with you. Please let us know if we can be helpful to you in the future!

via Google
Amy Phillips

HCR was a wonderful company to work with! They did a great replacing my 28 year old roof. Yohana Tesfatsion was fantastic to work with- she was knowledgeable and personable. I am very pleased. The workers worked hard and were very …

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Response from business owner

Thank you for your recommendation, Amy. Yohana is the embodiment of the care that we have for every customer, and we are so glad she was able to provide you the information and support you needed to make the right decision for your home. Thank you for the opportunity to work with you, and please let us know if we can be helpful in the future.

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matt packwood

I had a big misunderstanding with this company. I did like the product but I decided to go with another company my sales guy was a lil meh :/ overall I think that good honest people work there . When this roof debacle is over I will be …

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Response from business owner

Matt, we appreciate you continuing to give us the opportunity to earn your trust. When you're ready to talk about your windows, we'll be ready! In the meantime, let us know if there is any way we can be helpful.

via Google
Svetlana Lavrentyeva

Wonderful experience with this company. Andrei Smith was the sales rep who came to our house and he was very courteous and professional. No push sale, explained all the details and answered all our questions. The guys on the installation…

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Response from business owner

Thank you for taking the time to talk about your experience with HCR. Andrei is a great example of the dedication our team has to help you achieve the perfect vision for your home. We appreciate you giving us the opportunity to work with you. Please let us know if we can be helpful in the future!

via Facebook
Cody Williams

nice people and awesome sales team

Response from business owner

Thank you for your recommendation, Cody! We think our customers are nice and awesome too! Please let us know if we can be helpful in the future!

via Facebook
Carrie Ullman

From the sales pitch to the job completion, I was very pleased with all aspects of the project – roof, trim and gutters! Despite weather delays, I was kept informed of rescheduling dates. The workers were very professional and courteous…

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Response from business owner

Thank you for your recommendation, Carrie! Knowing you would trust us to take care of your friends and family is the ultimate compliment. We are happy our team was able to work around the weather to provide you with great service, and a new roof, trim, and gutters you love. We look forward to the possibility of working with you on your next home project!

via Facebook
Charlie Schmitt

From the start the company showed why they are an industry leader. The company representative, Mark Stogo, who came out to our home was courteous, understanding and struck a great deal with me that I couldn't refuse.

Then the installation …

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Response from business owner

Thank you for your review, Charlie! We are thrilled to hear that Mark and your installation crew were able to provide you with a great experience. We will be sure to pass along your feedback. We appreciate the opportunity to work with you. Please contact us in the future if we can be helpful again!

via Facebook
Jen Kott

Great customer service and communication. Quality workmanship, professional attitude, and transferable warranty on our roof!

Response from business owner

Thank you for your recommendation, Jen. We strive to provide a great experience for our customers, and we are so glad to know our team succeeded with you. Please let us know if we can be of service in the future!

via Facebook
Brian Williams

I had my Roof replaced by HCR and the whole process was great and they simplified everything for me including financing options. Mark was great and very honest and knowledgeable during the estimate process. Josh & Sara were on point …

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Tammy Velding

We intended to shop around and compare prices, but ended up taking HCR's offer for a couple of big projects in our house. We have no regrets with our decision and are completely satisfied with the services provided. Michael Anthony, our …

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Response from business owner

Thank you for your recommendation, Tammy! We appreciate you taking the time to provide feedback about your experience. We strive to make sure every customer feels like you do, and it is motivating to know that our team is doing such a great job. You're an HCR Customer for life, so please call us if there is any way we can be of service again in the future!

via Facebook
Donna Christian-Cooper Hall

I met with Michael Anthony in my home and he was stellar when it came to educating me about window installations, glass, wood, and vinyl; but mostly in the fact that he made it affordable for me. I am a widow that would like to retire but …

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Response from business owner

Thank you for your recommendation, Donna! We are so glad Michael was able to provide you with great information to help you make an educated decision. We look forward to working with you!

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pat conrad

I just wanted to let you know, how pleased we are with our windows, the installers, and customer service. the job was finished very quickly. All of the people who came were polite, clean, and easy to have in your home. We are 100% satisfied…

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Response from business owner

Thank you for your 5-Star Review, Pat! We're so glad to hear you are happy your new windows and that our team was able to provide you with a great experience. You're an HCR Customer for life, so always remember we are only a phone call away if we can be of service in the future.

via Google
Martha Sotillo

Hoy tuve una consulta para renovar el techo de mi casa ,la experiencia fue muy placentera ,si necesitan asesoria no duden en contactar a Michael Anthony .

MOBILE : 703 608 9775

Fue una EXCELENTE EXPERIENCIA.

Response from business owner

Gracias por tu comentario, Martha!

via Facebook
Monica Yovanna Robinson

Affordable. Sales rep Tom made sure he gave us the services we needed for the price we were looking for. Work got done fairly quickly.

Response from business owner

Thank you for the great words about our team and your project! We are so pleased to have taken good care of you. Please let us know how we can continue to serve you going forward! We will be sure to let Tom know you appreciated his service.

via Facebook
Maude Valembrun

Great cutomer service. Amazing service. Happy that I chose Homefix to replace my gutters.

Response from business owner

Thank you for your great review of our team and your project! We are so pleased to have taken good care of you. Please let us know how we can continue to serve you going forward! Enjoy your gutters!

via Facebook
Nicole Davis

Definitily contact Michael Anthony at 703-608-9785 with HCR for your roofing needs. He came out to our home for a quote the same day I called at a time that worked for our family. He was very thorough in explaining the process and our …

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Response from business owner

Thank you for your great review, Nicole! We are glad to hear Michael took great care of you, and we'll be sure to pass along your appreciation. Home remodeling can be a daunting task, and we do our best to make it as stress-free as possible. We look forward to working with you!

via Facebook
Andie Wyatt

HCR did a great job with my new door, throughout the whole process.

Response from business owner

Thank you for your great review, Andie! We're so glad you love the new door, and we know you'll enjoy it for years to come. You're an HCR customer for life, so please contact us if we can be of help again in the future!

via Facebook
Wanelle Kellee Trost

great company pleasure to work with

Response from business owner

Thank you for your great feedback, Wanelle. It was a pleasure to work with you too. Thank you for the opportunity to work on your home, and please contact us if we can be of service again!

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Mary Hagood

Very professional, prompt and knowledgeable. No pressure sales approach, which I found refreshing!

Response from business owner

It is great to hear that we exceeded your expectations and earned your 5-star rating. We know how daunting a home remodeling project can be, so we do our best to be informative without pressuring. We are always here should any need arise now or in the future.  Welcome to the HCR family!

via Google
Nicki Kenyon

Just got our new windows done, and I couldn’t be happier. True, we had some install issues because of the weather and such, but our account consultant Chris Dobbin couldn’t have been more on the ball! He was responsive, resilient, and never…

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Response from business owner

Thanks, Nicki! We go to work everyday to achieve the experience you described for our customers. It is really fulfilling to know we succeeded with you and your project. Welcome to the HCR Family!

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John Vanderpoorten Schwartz

Excellent. Mike MacCormack made a suitable offer as part of a standard bidding procedure of minimum 3 responsive bids (criteria: quality and price). The HCR team did an excellent job installing the PMVIA door. I watched them doing the job, …

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Response from business owner

Thank you for your review, John, and for giving us the opportunity to earn your trust. We are so glad to hear you are happy with your door, and we know you will enjoy it for years to come. We are only a phone call away if you need anything, and we hope that we will have the opportunity to work with you again in the future!

via Google
Google User

They are awesome, professional, and excellent custom service. Antonio and his guys. I only want Antonio and his guys to come back and finish the rest of my windows.

Response from business owner

Thank you for the review! We definitely want to make sure your job is completed to your satisfaction – you can email us directly at andi@homefixcr.com with your specific information, and I will make sure our team gets on it right away!

via Google
Daniel R

Extremely satisfied everyone was professional courteous timely

Chris Winterrowd

Very satisfied. A grew minor details need fixing before completion. Remedied within a day. Everyone was very pleasant. Financing options were painless.

Response from business owner

Thank you for your review, Chris! We appreciate your patience so that we could get it just right! Thank you for the opportunity to work with you, and please reach out if we can be of service in the future.

via Google
James Lamb

Excellent work

Response from business owner

Thank you for your review, James!

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JAMES T

It went Great. Good Job. Thank you . Jbt.

RUDOLPH O

The experience was very positive. The technicians were efficient and the work was very satisfactory.

PAT P

We love the windows! We have had them for about 6 weeks now and can't be happier! We are especially impressed the difference in the temperature in the house! Not to mention the ease of opening and closing and how easy it is to clean the …

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STACY S

The sales representative was very knowledgeable about the company, products, etc. A little pressure, but we knew this was the company we were going to have replace the roof. The crew was there to start early and finished the new roof within…

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Sawyer J

All work was completed in a day. I was skeptical with the promise to do this initially, but a number of checks throughout the day showed me that these workers really knew what they were doing. All work was done as promised and we have had …

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Ted L

Gave us a fair price, did what they said they would do, did it quickly and professionally and followed up to ensure satisfaction. This is a company you can trust to do it in budget, on time and right.

Peter J

Great looking roof. Hard working, efficient install crew.

Gayle W

Everyone I delt with at HCR was polite, considerate, and informative. Everyone from Matt to the guys doing the work. They were fast and didn't leave a mess!!! I was very pleased with this as I have had other workers I had to pick up a lot …

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