Paw Plex exceeded my expectations in grooming services. My Ozzie looks incredibly handsome after their expert care. The attention to detail and overall job were outstanding. Thank you for providing top-notch service and making the grooming …
read moreMy dog Finnegan, was groomed yesterday, his groomer Rachel Crowley, is amazing, Finn looks sooo good, and he had a good experience. Thank you Rachel, we will see you again soon.
I have a small dog that requires maintenance i do not have the skill set to upkeep myself ! These girls are fantastic, patient and skilled at what they do!
I won’t bring my lil foofy dog anywhere else to be groomed. I also have used them …
read moreThis was our first time at PawPlex with our 2 year old rescue Corgi, PEACH! Peach, who is a bit uncertain about her new surroundings and new folks, went right to them! They made her feel so welcome. They also did a great little corgi clean …
read moreMy cat Nori was badly matted and we were very nervous taking her in to see a groomer as she’s a pretty sensitive/timid cat who hates grooming & it would be her first time ever getting groomed professionally. The staff at Pawplex reassured …
read moreThanks for letting us know how we did!
My dog always wiggles his butt when I drop him off for daycare. The staff is very friendly and out of so many dogs they take care everyday, I'm so impressed that every staff remembers his name.
I definitely recommend The PawPlex for your …
read moreI’ve used a number of groomers, never real happy. Was referred by a friend, who highly recommended paw plex.
It’s over a year, I’ve been bringing my three fur babies every 5 weeks and each time Brittany does a great job.
Everyone is very …
read moreI recently had my King Charles Spaniel groomed at Paw Plex for the first time. They took her immediately upon sign in, asked detailed questions about how I wanted her groomed and advised approximate tine she would be ready. They then called…
read moreI’ve been bringing Xena here for playtime for a little over a year now.. They give her an exit bath before I pick her up and she’s perfect every time. She is tired when she gets home but that’s cause she had a chance to play. They always …
read moreThis is by far the best grooming location we have ever used. The staff is friendly and my dog has never looked better. The difference maker- the time being the groomers taking the time to work out problem areas instead of just shaving …
read moreThese guys are great! But call well-ahead of when your dog needs a trim because appointments, in my experience, take a few weeks to get. Also, the location is not the easiest to get in and out of. But, once you have the appointment and get …
read moreI was very satisfied and will recommend you to friends and neighborhood
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Great place to take your pup. I bring my dog here to get groomed and for boarding and they are great! Didn't have to tell them to groom him while he was being boarded and they bathed and groomed him while he was there. Awesome customer …
read moreMy dogs and I love this place! There's a difference from when you walk into the door. Even my most nervous dog is far more comfortable than she has ever been at another grooming facility. We have two dogs that get multiple grooms a year (…
read moreAfter my regular groomer moved away, I decided to try The PawPlex for my Springer Spaniel's grooming. We got an appointment within a couple weeks (reasonable), and they were super nice in spite of being wildly busy after the July 4 holiday …
read moreThank you so very much for reaching out to me to address my concerns. I was able to bring my pup back to the facility and have them give him a free bath. I truly appreciate that you address the issue so promptly. Your customer service is …
read moreHi Marie,
Thank you for leaving feedback. I'm sorry that we didn't get Buddy back to you clean with his exit bath. That's certainly not how we want to conduct ourselves, and we understand your disappointment. You trusted us to deliver a clean pup. First of all, we owe you a clean pup. We hope you'll allow us to give Buddy a bath for you, on us. Secondly, we will get together as a team and figure out what we need to do to make sure folks are getting the kind of service they expect from us. We appreciate you as a customer since at least 2016, and would like to rebuild that trust. Please email me at admin@thepawplex.com, our manager will also reach out to you to try to find out how we can be most helpful. Again, I'm sorry this was the experience we delivered, but I truly appreciate you letting us know we didn't get it right. It's the only way we can get better. Your feedback matters. Thank you
We had our first visit to PawPlex and my girl, who is normally a nervous wreck, did well. They were patient and treated her like family. She came home smelling and looking great! I really wanted a mobile groomer to cut down on her anxiety …
read moreThe PawPlex is amazing. The staff is incredible. So helpful and love the pets as if they were their very own. I have been taking my dog for over 5 years for baths and boarding. My dog gets so excited to see everyone each time she goes. I …
read moreI’ve been looking for the right dog daycare option for my 7 month old, 70 lb, ginormous puppy (with separation anxiety), and after trying many, The PawPlex seems to be the right fit! He pulls me excitedly from the car through their door, …
read moreOur pups, both 8 years old and nervous, were welcomed warmly to an 8 am Saturday appointment. Two hours later, we were able to pick them up completely groomed (including nails and teeth brushing) and they both looked fantastic. The prices …
read moreWe took our 2 Cavapoos to get their nails trimmed and the girls were great!! very patient with them, loved on them and talked to them. one of my cavapoo hates it so much and they truly made her feel loved and they were gentle with her. We …
read moreWe had our 3 dogs groomed for the first time. They asked very specific questions on our preferences and executed perfectly. Our one dog is a Wheaton mix and her paws came out fluffy and perfect. She’s never looked so good. We will …
read moreBuddy had a wonderful time at The Paw Plex. After some initial problems with the outgoing reservation system, I confirmed his stay. Everyone at the facility was professional and seemed to really care about their "guests.". Due to the …
read moreThe mindful attention they give to each dog is inspiring. We have a bit of an anxious pup and they care so fully that his behavior is attended to but the love for each fur baby is also a priority and thought about equally. We love the …
read moreGreat friendly staff. My 11 month old lab puppy always comes home from day care exhausted because she gets to play all day long. A tired puppy is a happy puppy! I have also boarded her here for a few days and they have treated her great and…
read moreI have taken Lucy to Petsmart in Buford her entire 7 years for grooming. She HATES it. She is upset for days after. Today was Lucy’s first bath at Paw Plex. They took her back ON TIME. She was groomed quickly and she is NOT upset. For my …
read moreI had The Paw Plex take care of my little dachshund Alex recently and I was very pleased. She is a shy dog but she seemed relaxed in the arms of the caregivers. They’re very thorough at intake getting to know your pet.
I have already …
read moreThis is the only place I take my boys! 2 dogs and now 2 cats... I wholeheartedly trust these guys to take care of each of my pets, along with these guys being overly competitive with their pricing! They were able to get all of the knots out…
read moreThe PawPlex did an amazing job on my goldendoodle puppy! She's still young and doesn't need a full hair cut, but I was nervous for just anyone to trim her. I saw The PawPlex had so many good reviews, so I thought I would give it a shot. My …
read moreFirst, making an appointment is really easy. I can call or fill out a form online. Almost immediately I receive a response if the time I chose is available. The desk staff is always super friendly to both my pups and me. I can't speak about…
read moreThe entire staff was warm and very friendly even though they were all busy when I arrived. The young lady who groomed my dog did an excellent job! She listened to what I wanted (a shave that was not too close) and my pup came out as …
read moreI’ve been bringing my schnoodle, Winston, to Paw Plex for grooming for almost a year. They always do an awesome job and he never has to spend all day there. He’s generally ready after just a couple of hours.
I definitely recommend that you …
read moreGood Folks...very accommodating. ...been using them for our Yorkie for several years....every other week.
I am an absolute fan of the Pawplex. It’s the best groomer I’ve ever gone to. Teressa is my go to. She is a 10.
My puppy, Khaleesi, absolutely hates mornings but cheers up every time I pull up to this place! All the girls there are always helpful and cheerful but I can not say enough good things about Terissa. Khaleesi adores her and she smells and …
read moreThe thing I like the most about Pawplex is the fact that they will work with you to get tangles out. This is very important for me because my husband does not like the look of our dog when she shaved. He thinks it embarrasses her. Pawplex …
read moreWe have typically used pet-sitters at our home for quiet a while with our older doggies. However, our newest addition is a sweet shepherd mix puppy who needs MUCH more attention. Our experience at the PawPlex was amazing. The staff were …
read moreI used to feel terrible when boarding my dogs at the vet's kennel; it seemed like they were going to doggy jail while I got a vacation. Then we found The PawPlex. I can't even say "The PawPlex" out loud because my huskies get all excited …
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